# Page 2 | X-Cart Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is X-Cart the right eCommerce solution for you? Explore 55 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/33849/X-Cart/reviews --- X-Cart 4.4 (55) [View alternatives](https://www.capterra.com/p/33849/X-Cart/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of X-Cart ## Showing most helpful reviews Showing 26-50 of 55 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JN Jason N. Web Designer/Developer Events Services Used the software for: 2+ years ### "Xcart is one of the best e-commerce software in the industry" January 2, 2020 5.0 Our website pages always rank high and achieved page 1 ranking in google in a very quick/short time since we used the SEO features of the software. This resulted to increased sales out of organic searches done by our customers. Pros It's the most user-friendly, admin-friendly as well as the most SEO-equipped software in the market for e-commerce. We used this software with ease and we were able to develop our site out of Shopsite. It is not only better than Shopsite but it is also at par with Drupal Commerce. E-commerce functionality is very secured and xcart tech support is secured as well. Technical support is great and very polite and helpful as well as quick and excellent in service. Cons The free Xcart License version has limited features (of course its understandable because it is free. The bookable module in the business license version also has limited functionalities. Reason for choosing X-Cart Xcart's easy to use and configure. Review Source Response from Qualiteam January 3, 2020 Hi Nevill, Great to have the feedback from you, we appreciate your in-depth review! Should you have any questions, we're always there for you, 24/7. Regards, Nastya BB Bryan B. Owner Arts and Crafts Used the software for: 6-12 months ### "A Nice Platform that is Scalable" October 1, 2019 5.0 Pros One of the things that I liked the most about this software was that it offers a Community Edition in addition to paid versions. I found this to be an important offering as it allows a startup business to gain a foothold into their market so that they can grow their capital to a point where they can purchase other suitable tiers and features that improve the efficiency of their online business. Cons One of the things that I like the least about this software is that updates have a tendency of breaking even vanilla installs of X-Cart. While it is a good practice to backup the files and database prior to updating any piece of the software, persistant breakage due to updates tend to serve as a deterent creates bigger security issues. Alternatives considered [Adobe Commerce](https://www.capterra.com/p/227129/Magento-Commerce/) Reason for choosing X-Cart I chose X-cart over the rivals because the front-end and back-end of the software had a better flow with regards to creating products and pages that also made the process of bringing the website to a live state faster. Review Source Response from Qualiteam October 3, 2019 Hi Bryan, Thanks for sharing your feedback, we appreciate that! Regarding the upgrade issues, we work really hard on improving the updates system, it would be great if we could investigate the issue but I guess it's irrelevant now. (I can see you reported an issue back in July) Anyway, with any small question or issue, please feel free to contact us, we're there 24/7 to give a hand. Have a nice day! Please do VR Verified Reviewer Chief Technology Officer and Marketing Director Retail Used the software for: 2+ years ### "X-cart is a Great Solution For Some" December 18, 2018 4.0 Xcart is as good as you are willing to invest into it. But there are many easier solutions out there. That isn't yo say that X-cart is not a fully featured shopping cart website solution. It is. Pros X-Cart by qualiteam offers a stand alone shopping cart that can make your business successful online. It is fast for things like checkout, administration, and order fulfillment. What you are given is an unlimited license with the purchase , there are no monthly fees unless you want support. The X-cart itself is feature rich and offers all the little features that a starting company needs. If you don't find what you need with the standalone cart X-cart had an add-on market where you can purchase various applications to make the store better like cart abandonment, integrations for email, shopping feeds, different design templates which are fairly decent. Setting up the store is easy just follow their installation guide. Cons Xcart did require a lot of customization to make it work for our business looking to streamline daily tasks for shipping and order fulfillment, and changes on the client side with many extensive design changes. X-cart is a good solution for those who like to do their own development. Setup the store, and do some coding for front and back end. At least that is how it was before. The default Xcart template is fairly basic so if you would want to modify it you will need some html, javascript and php knowledge. And it could get fairly expensive if you pay other to do it because there aren't that many xcart developers left. Like I said they offer paid technical support and customization, hosting and other services like design. Would be great if you didn't need any of these and could do without because it costs money. The support is good if you are patient and explain what you need. Review Source RC Richard C. owner/webmaster Retail Used the software for: 1-2 years ### "Xcart amazing" October 2, 2019 5.0 Running my ecommerce shop has never been easier. Installation on my server was a snap. Customizations are so simple with the features embedded into the software. Plugins are plentiful in the market. Pros Easy to setup, customize, and has tons of plugins in the market Cons Cost of custom templates and themes are a slight bit expensive. Alternatives considered [OpenCart](https://www.capterra.com/p/143516/OpenCart/)[Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[PayPal Point of Sale](https://www.capterra.com/p/171165/PayPal-Here-app/) Reason for choosing X-Cart It is the complete package, the market is full of plugins and Xcart support is the real deal, always there to help and they go above and beyond the call of duty! Switched from [OpenCart](https://www.capterra.com/p/143516/OpenCart/) Just to complicated and not anywhere as affordable and complete as Xcart is. Review Source Response from Qualiteam October 3, 2019 Hi Richard, Thanks a lot for giving us feedback, these are very kind words you wrote and we appreciate your attitude. Have a great day! wG william G. managing director Automotive Used the software for: 2+ years ### "You can take the man out of XCART, but you can't take XCART out of the man~!" October 29, 2019 5.0 SEO I think is the key for me with XCART. other developers have tried to convince me that I need to switch to a more 'user friendly' software, but I have absolutely no reason to start messing around with that. I get great tech support from XCART and love working with their reps. Pros easy to use, great built in SEO functionality, super awesome support~! Cons it takes a bit of money to upgrade to newer more advanced versions, but it keeps you honest and moving forward~! Alternatives considered [Adobe Commerce](https://www.capterra.com/p/227129/Magento-Commerce/) Reason for choosing X-Cart it's never done me wrong, no need to change Review Source Response from Qualiteam November 5, 2019 Hi William, Thanks a million for giving us a review! Should you have any questions, concerns or just would like to chat with our team, you know where to find us. ;) Chat, phone, email, HelpDesk - just in case. :) SC Scott C. President Cosmetics Used the software for: 2+ years ### "Long Time x-cart user" July 6, 2020 5.0 Everyone has been great to work with. Efficient, knowledgeable and a pleasure to work with! Our primary contact/project manager took the time to get to know our business and our site in detail which was incredibly helpful and creating our new online presence! Pros We have been using this platform for many years. This year we decided to update our site to the latest version. The migration of our images and databases was almost seamless and required very little tweaking. Cons Some of the functions on the back end are not intuitive but a quick email to the support team solved the issue everytime - quickly and efficiently. Review Source Response from Qualiteam July 30, 2020 Thank you for rating our work so high, we appreciate your loyalty! Please always feel free to contact us with any questions or concerns, we are here for you 24/7. KB Kevin B. CEO Retail Used the software for: 2+ years ### "All support costs money. Be careful" December 10, 2020 1.0 X Cart started as a great bit of software back in 1999. Now, their V5 is really poor. They also don't understand they need to support their paying users. The software is really expensive, so you expect support. They are happy to support but drag out the issues, charge you as much as they can and don't try to help. Very rude. Pros The software used to be good but I think over time with less sales it's not getting the attention it needs. Cons They dont have anyone that understand support. Every question costs you money and they waste time to make things even more expensive. They are unwilling to help fix issues when it is clearly their software's fault. They used to be a good company. Don't touch them now unless you want problems. Review Source AD Aiden D. Director Retail Used the software for: 2+ years ### "X-Cart Software" April 30, 2020 5.0 Been using this software for years and it has proved to be a good companion to our business Pros It is very robust with no down time. Ease of use. Cons Sometimes hard to upgrade modules but moving to x-cart 5 and I believe it is more user friendly Alternatives considered [PrestaShop](https://www.capterra.com/p/134005/PrestaShop/) Reason for choosing X-Cart Familiarity rather than moving to a new platform Review Source Response from Qualiteam May 4, 2020 Thank you Aiden for sharing your feedback. We appreciate your loyalty and hope you'll enjoy X-Cart 5 even more than X-Cart 4! JS Jovan S. Web Designer Computer Hardware Used the software for: 2+ years ### "Great staff" October 8, 2019 5.0 It is reliable, fast, secure. My clients easy to find what they need. Pros There is a lot of functions and features that I like in X-cart Cons Everything, I like userfriendly, easy and fast editing..translations. Alternatives considered [WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[Shopify](https://www.capterra.com/p/83891/Shopify/) Reason for choosing X-Cart Coz it was super easy to work with and so user-friendly Review Source Response from Qualiteam October 10, 2019 Hi Jovan, Thanks for giving us a positive feedback! As always, feel free to contact us anywhere and anytime! :) VR Verified Reviewer Account Representative Used the software for: 1-2 years ### "A decent platform for the price" March 28, 2018 4.0 Pros We loved having a lot of data at disposal. Being able to track sales trends and orders was a breeze. Cost seemed great for all the functionality. Cons Had some integration issues once we switched over to a different production software which caused some down time on our site. Review Source BW Brien W. Owner Retail Used the software for: 1-2 years ### "Very Stable Shopping Cart" October 3, 2019 5.0 It is a Cheaper shopping cart solutions that does everything we need. Pros You can try before you buy. Software is very stable have it has never crashed after updating it. Cons The addons i am looking for are not available right now. Reason for choosing X-Cart Xcart is stable it is and it hard to mess it up like we have magento. Review Source Response from Qualiteam October 7, 2019 Hi Brien, Thanks a lot for your comments! We have a whole team polishing the upgrade system, I'll make sure to let them know you are pleased with the stability. They'll be happy to hear that! What about the usability, though? How easy was it for you to upgrade? Regarding the addons, what feature(s) are you looking for? Please let us know at support@x-cart.com , I'm sure we can figure this out. SS Sushil S. founder Computer Hardware Used the software for: Less than 6 months ### "setting your ecommerce store without having any coding experience" October 2, 2019 5.0 it seems to have all the features even if it is B2B or B2C ecommerce store Pros I just started using x-cart one month back and i am amazed it is so easy to setup, I am moving my website from Magento 2 although there are few features which are missing in Localization. overall it is wonderful the type of features they have Cons Localization there are few things which seems missing or I am not aware of other features Reason for choosing X-Cart ownership, freedom to choose, feature rich and scalable Switched from [Adobe Commerce](https://www.capterra.com/p/227129/Magento-Commerce/) it was very difficult to handle Magento because I don't have technical background Review Source Response from Qualiteam October 3, 2019 Hi Sushil, Thank you for letting us know your opinion, we value it greatly! I'm pleased to see you chose X-Cart over another platform. But what exactly do you lack in localization? Could you please send your request to support@x-cart.com ? I'm pretty sure we can figure this out together. Looking forward to hearing from you, Nastya VR Verified Reviewer chief software developer Computer Software Used the software for: 6-12 months ### "X Cart is a best opensource shopping cart." November 29, 2018 5.0 I have been using X Cart for the last one year. This is a best shopping cart that I have ever used. Thank you all behind this product. Pros X Cart is best open source shopping cart in php. It is well structured and order management is well advanced.Its payment is easy and well secured. Even if you need some coding background to set up your shopping cart, its installation and maintenance is very easy. Also design changes is very easy for those who are with a little coding skill. Cons Even if installation and maintenance is easy, for a non-technical person x cart will be quite difficult. That is to install and set up you need a little knowledge in html. Review Source SP Siddharth P. Web Developer Wine and Spirits Used the software for: 6-12 months ### "Business Model- Xcart " February 12, 2020 5.0 We have set up 3 e-commerce stores on Xcart and it is very robust and dev in one can be easily carried across other. Pros \- Support service - Robustness - Speed -back end admin panel is easy to use Cons \-need some general add ons that are readily available in some other options Alternatives considered [Adobe Commerce](https://www.capterra.com/p/227129/Magento-Commerce/) Reason for choosing X-Cart Business model, Cost effective. Review Source Response from Qualiteam February 18, 2020 Thanks for your feedback, we appreciate you choosing X-Cart for your multiple projects! If any questions, please feel free to reach out anytime, we're there 24/7. dL doug L. it Sporting Goods Used the software for: 2+ years ### "Very flexible" September 16, 2019 4.0 Pros v4 software is very flexible and they maintain it well for existing customers. v5 is good and easy to setup. Cons v4 needs more skins available. Upgrade process is tedious but they fix bugs fast. Review Source Response from Qualiteam September 17, 2019 Hi Doug, Thanks a lot for the feedback, we try to always keep up! :) Thanks for staying with us for 6+ years! IW Ian W. Director Retail Used the software for: 2+ years ### "Very Adaptable" December 31, 2019 5.0 Pros Great Tech Support They can modify the software to your needs Simple to use Cons Couldn't think of any cons for our uses. Review Source Response from Qualiteam January 3, 2020 Hi Ian, Thank you very much for your feedback, we are glad to hear X-Cart fits your business needs. With any questions, please contact us anytime, we're always ready to lend a hand! Regards, Nastya jR jacques R. Marketing Director Business Supplies and Equipment Used the software for: 2+ years ### "X-cart 5" March 16, 2020 5.0 I have been using the software for a long time, and did not find better for the moment. Pros Very easy to use and always new features that comes along. Cons Only a few free themes comes with your software. Review Source Response from Qualiteam March 19, 2020 Thanks a lot for your feedback, we appreciate it! KM Katarina M. Administrator Retail Used the software for: 6-12 months ### "Obrnuta faza loves X-cart!" February 5, 2020 5.0 Pros Easy to use, great technical support, good offers and discounts. Cons needs developer knowledge to implement new buttons. Alternatives considered [Adobe Commerce](https://www.capterra.com/p/227129/Magento-Commerce/) Reason for choosing X-Cart First impression, X-cart looked super easy to implement, design is good and communication was super great from start. Review Source Response from Qualiteam March 2, 2020 Thanks a lot for your feedback! Feel free to contact us anytime! SF Sergey F. E-commerce developer Internet Used the software for: 2+ years ### "Best shopping cart solution to build e-commerce websites" April 19, 2020 5.0 Pros Easy install, maintain, develop, and upgrade. Cons It requires you to be tech savvy to set up your server environment to meet all the X-Cart requirements Review Source Response from Qualiteam April 24, 2020 Thanks Sergey, we appreciate your loyalty! ;) VR Verified Reviewer Digital Marketing Manager Used the software for: 6-12 months ### "Used them for a client's shopping cart. Lots of features and flexibility but not easy to understand." July 26, 2018 3.0 Pros Really liked that you could create custom pages easily. Just about any feature you could ask for is available BUT there were lots of upcharges for custom work or modules. Cons As mentioned in the pros, anything you could want in a shopping cart is available but there were upcharges for lots of features. The template system was hard to customize and ran into many roadblocks that the support team agreed couldn't be done without custom work on their part. Review Source JD Joe D. Owner Used the software for: 2+ years ### "Inferior product at top shelf pricing. Claims of 24/7 support at higher level pricing are bogus. " February 20, 2018 2.0 Pros Mostly does its job I suppose. Has a lot of functionality if you want to pay extra for each option. Cons Charge too much for lack of support and features. All options (modules). Are more $. Additional charges every year to keep a version up to date. MUCH better options available that will be less expensive in the long run. Review Source RK Robert K. Owner Automotive Used the software for: 1-2 years ### "Desirable" October 1, 2019 5.0 Have used support a few times and they seem pretty good with communication and support. I have no issues with the software Pros It's easy to use and customizable. Looks good, feels nice to use and looks great on the mobile Cons At first i thought it was resource intensive but I was wrong. No cons Reason for choosing X-Cart More proffesional, better support and easy to customize Review Source Response from Qualiteam October 3, 2019 Hi Robert, Thanks for your kind words, we appreciate you taking the time to share your feedback! I especially liked the 'no cons' part of it. :) It's awesome that you like X-Cart and hope you never regret the decision to choose X-Cart. With any questions or suggestions, please feel free to contact our customer care team in any convenient way. JBH Jaroslaw Bartosz H. Managing Director International Trade and Development Used the software for: Less than 6 months ### "During the Holiday Sale..." December 25, 2019 5.0 Overall excellent experience, particularly communication with \[SENSITIVE CONTENT HIDDEN\] Pros I liked the installation process, often one-click execution and few other bits the readers should check out themselves :) Cons I enjoyed most of the software features apart from some rare glitches while updating add-ons which are sound & stable now (however this could have appeared due to unstable network problems). Review Source Response from Qualiteam January 3, 2020 Hi Jaroslaw, Great to have you on board! With any questions or concerns, please do not hesitate to contact us anytime! We're available in chat, by email, by phone and in HelpDesk 24/7. Looking forward to growing together! BF Benjamin F. Retail Used the software for: 6-12 months ### "Used Prestashop, Opencart, Oscommerce. Chose X-cart 5" April 6, 2017 5.0 I used Prestashop, Opencart, Oscommerce in past. Now working with X-cart 5 running in cloud. The best thing from my point of view is the ability to highly customize the cart to my needs and in case if something goes wrong, their support can help really quick. Great service. I will stay with X-cart for sure :) Pros 24/7 support that rocks ability to highly customize reasonable pricing Cons You have to pay for support A bit complex when you start working on the code changes Review Source SJ Sean J. owner Consumer Goods Used the software for: 1-2 years ### "Gave me more control over every aspect of my business" September 12, 2019 4.0 I love the fact that if I need help the x-cart team will be there. Pros I like that I have a better insight into search terms and access to inventory. Cons I wish the inventory feed would include inventory data. Review Source Response from Qualiteam September 13, 2019 Hi Sean, Thanks a lot for your honest review, we do appreciate it! Regarding the inventory data - which of it does the feed lack? Could you please describe that to our customer service in chat or by email (support@x-cart.com)? They'll be sure to help you out. Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.