System Management Software

Unify

4 / 5 1 review


Average Ratings

1 Review
  • 4 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Pricing Details
    on-prem purchase and hosted/ASP model; 1 year or on a multi-year basis.
  • Deployment
    Cloud, SaaS, Web
  • Support
    Business Hours

Vendor Details

  • System Management Software
  • www.smsi.com

About Unify

Comprehensive set of tools for managing the workforce of traditional call centers and new multimedia contact centers.


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Unify Features


Unify Reviews

Simple product that works.

Jul 13, 2016
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Simple and easy to use.

Cons: Limited tracking and choice of charting options.

Overall: Been using this app for a little while. Its very easy to use simply click and connect your social and then it track the metrics you choose.