--- title: "PRIAM ERP/CRM Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about PRIAM ERP/CRM Software - reviews, pricing plans, popular comparisons to other CRM products and more." source_url: "https://www.capterra.com/p/34359/PRIAM-ERP-CRM/" page_type: "product" language: "en" --- # PRIAM ERP/CRM Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) PRIAM ERP/CRM ## What is PRIAM ERP/CRM? High capability for user definition with unrivalled report writing ability. ## What is PRIAM ERP/CRM used for? [Enterprise Resource Planning](https://www.capterra.com/enterprise-resource-planning-software/)[CRM](https://www.capterra.com/customer-relationship-management-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price £50000 Per User, One Time Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for PRIAM ERP/CRM?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.priamsoftware.com&name=PRIAM ERP/CRM) ## PRIAM ERP/CRM Overview Updated August 2026 AI summary PRIAM ERP/CRM combines contact management, interaction tracking, and segmentation with operational tools such as inventory, order, and warehouse management, catering to businesses managing recurring customer relationships. With cloud-based deployment and optional features like email marketing, referral tracking, and territory management, it addresses CRM and enterprise resource planning needs for organizations of any size. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### PRIAM ERP/CRM 1.0 (1) VS. [4.2 (2,068)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting Price £50000 Per User, One Time Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 1.0 (1) Ease Of Use 4.0 (2,024) Value For Money 0.0 (0) Value For Money 3.9 (1,613) Customer Service 1.0 (1) Customer Service 3.8 (1,716) ## PRIAM ERP/CRM alternatives [4.2 (1,327)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars Highest Rated [4.6 (6,104)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.4 (243)](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.3 (716)](https://www.capterra.com/p/76/Intacct/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars ## FAQs about PRIAM ERP/CRM Overview ### What company size and specific industries is PRIAM ERP/CRM built for? PRIAM ERP/CRM targets companies in the rental and subscription industries, making it a fit for businesses that manage recurring customer relationships, rentals, and related operations. The vendor description does not specify a company size, so the audience is defined primarily by industry rather than by small, mid-market, or enterprise segment. Features and Usability ### What are the key features of PRIAM ERP/CRM? PRIAM ERP/CRM offers CRM, contact management, interaction tracking, and territory management for customer and sales records. It also includes email marketing, segmentation, and referral tracking for outreach, plus inventory management, order management, purchase order management, warehouse management, and supply chain management for operations. Getting Started and Support ### What customer support options does PRIAM ERP/CRM offer? PRIAM ERP/CRM provides 24/7 live rep and chat support. These channels give users direct access to help at any time through immediate conversation-based assistance. No reviewer feedback is available on support quality, response times, or common frustrations, so user experience with support cannot be described further. ## Features AI summary Based on 14,670 CRM reviews Capterra data shows that buyers of CRM software rank the following features as their top priorities: - **Contact Management** (**44%** of reviewers rated this feature as critical) - **Sales Pipeline Management** (**43%**) - **Lead Management** (**44%**) PRIAM ERP/CRM includes **Contact Management** but does not offer **Sales Pipeline Management** or **Lead Management**. Its **Contact Management** capabilities give teams a central place to store customer details, track interactions, and keep account information current. This can help businesses maintain stronger customer relationships, improve follow-up consistency, and give teams better visibility into the people and companies they work with every day. Contact Management Manage, organize, and store contact information CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Distribution Management Financial management for all distribution-related activities, including inventory, warehouse, purchasing, sales, etc. Email Marketing Create and send email blasts/campaigns Enterprise Asset Management Helps users manage the maintenance of assets; offers reporting to identify areas for improvement Interaction Tracking Track interaction history by documenting conversations for contacts PRIAM ERP/CRM 16 features ### All Features - Contact Management: Manage, organize, and store contact information - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Distribution Management: Financial management for all distribution-related activities, including inventory, warehouse, purchasing, sales, etc. - Email Marketing: Create and send email blasts/campaigns - Enterprise Asset Management: Helps users manage the maintenance of assets; offers reporting to identify areas for improvement - Interaction Tracking: Track interaction history by documenting conversations for contacts - Internal Chat Integration: Incorporation of a chat or messaging system within an organization's internal communication infrastructure - Inventory Management: Track and manage inventory levels to maintain proper supply - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Purchase Order Management: Create, send, and track purchase orders and their statuses - Referral Tracking: Log and store the source of contacts/leads - Segmentation: Group leads or contacts based on their specific characteristics - Supply Chain Management: Manage the planning and execution of supply chain activities - Territory Management: Organize customer data and accounts by user or geography - Warehouse Management: Manage and track operations and inventory within warehouses --- Get Advice We can help you find the software with the features you need. ## Pricing Basic £50,000 Per User,One Time Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 1.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 1.0 (1) 1.0 Based on 1 reviews ## User reviews Overall rating 1.0 Based on 1 reviews Filter by rating 5(0) 4(0) 3(0) 2(0) 1(1) Mentioned topic Sorted by most recent ML Martin L. Director ### "Never went live with Priam" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 0.0 0.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 May 21, 2010 Not recommended Pros This company is based in the lovely town of Rugby Cons Very poor training and implementation resulted in us abandoning this product before it ever went live. Priam Software refused to refund any of the 36,000 we paid "up front". Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.