--- title: "PRIAM ERP/CRM Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about PRIAM ERP/CRM Software - reviews, pricing plans, popular comparisons to other Multi-Channel eCommerce products and more." source_url: "https://www.capterra.com/p/34359/PRIAM-ERP-CRM/" page_type: "product" language: "en" publication_date: "2026-09-29" --- # PRIAM ERP/CRM Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 29, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) PRIAM ERP/CRM ## What is PRIAM ERP/CRM? High capability for user definition with unrivalled report writing ability. ## What is PRIAM ERP/CRM used for? [Enterprise Resource Planning](https://www.capterra.com/enterprise-resource-planning-software/)[CRM](https://www.capterra.com/customer-relationship-management-software/)[Multi-Channel eCommerce](https://www.capterra.com/multi-channel-ecommerce-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price £50000 Per User, One Time Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for PRIAM ERP/CRM?[Manage this product listing](https://www.g2.com/products/aptean-priam/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### PRIAM ERP/CRM 1.0 (1) VS. [4.5 (4,493)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) Starting Price £50000 Per User, One Time Starting Price $20 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 1.0 (1) Ease Of Use 4.4 (4,394) Value For Money 0.0 (0) Value For Money 4.3 (3,522) Customer Service 1.0 (1) Customer Service 4.4 (3,532) ## PRIAM ERP/CRM alternatives [4.4 (19,024)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.3 (7,010)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars Highest Rated [4.7 (745)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.6 (3,528)](https://www.capterra.com/p/132996/brevo/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars ## FAQs about PRIAM ERP/CRM Overview ### What company size and specific industries is PRIAM ERP/CRM built for? PRIAM ERP/CRM is designed for companies in the rental and subscription industries that need a CRM solution. The vendor description does not specify a particular company size, so it appears suited to rental and subscription businesses of various sizes seeking customer relationship management support. Features and Usability ### What are the key features of PRIAM ERP/CRM? PRIAM ERP/CRM offers CRM, contact management, and interaction tracking for customer records and communications, along with email marketing, segmentation, and territory management. It also includes inventory management, order management, warehouse management, purchase order management, distribution management, and supply chain management, plus project management, enterprise asset management, internal chat integration, and referral tracking. Getting Started and Support ### What customer support options does PRIAM ERP/CRM offer? PRIAM ERP/CRM provides 24/7 live rep support and chat. User feedback on support quality is not available in the catalog data, so no conclusions can be drawn about response times, helpfulness, or common support frustrations. ## Features AI summary Based on 14,838 Multi-Channel eCommerce reviews Capterra reviewers point to the following as the CRM features buyers value most: - **Data Security** (**51%** of reviewers rated this feature as critical) - **Customer Database** (**52%**) - **Real-Time Data** (**56%**) PRIAM ERP/CRM includes other CRM capabilities that reviewers also consider important, such as **Contact Management** (**44%**). This feature helps businesses keep customer details organized in one place, making it easier for teams to track interactions, maintain accurate records, and follow up consistently with prospects and customers. Contact Management Manage, organize, and store contact information CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Distribution Management Financial management for all distribution-related activities, including inventory, warehouse, purchasing, sales, etc. Email Marketing Create and send email blasts/campaigns Enterprise Asset Management Helps users manage the maintenance of assets; offers reporting to identify areas for improvement Interaction Tracking Track interaction history by documenting conversations for contacts PRIAM ERP/CRM 16 features ### All Features - Contact Management: Manage, organize, and store contact information - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Distribution Management: Financial management for all distribution-related activities, including inventory, warehouse, purchasing, sales, etc. - Email Marketing: Create and send email blasts/campaigns - Enterprise Asset Management: Helps users manage the maintenance of assets; offers reporting to identify areas for improvement - Interaction Tracking: Track interaction history by documenting conversations for contacts - Internal Chat Integration: Incorporation of a chat or messaging system within an organization's internal communication infrastructure - Inventory Management: Track and manage inventory levels to maintain proper supply - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Purchase Order Management: Create, send, and track purchase orders and their statuses - Referral Tracking: Log and store the source of contacts/leads - Segmentation: Group leads or contacts based on their specific characteristics - Supply Chain Management: Manage the planning and execution of supply chain activities - Territory Management: Organize customer data and accounts by user or geography - Warehouse Management: Manage and track operations and inventory within warehouses --- Get Advice We can help you find the software with the features you need. ## Pricing Basic £50,000 Per User,One Time Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 1.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 1.0 (1) 1.0 Based on 1 reviews ## User reviews Overall rating 1.0 Based on 1 reviews Filter by rating Counts reflect reviews available in this feed. 5(0) 4(0) 3(0) 2(0) 1(1) Mentioned topic Recent reviews first, then most helpful RE Reviewer Director ### "Never went live with Priam" 1.0 May 24, 2010 Not recommended Pros This company is based in the lovely town of Rugby Cons Very poor training and implementation resulted in us abandoning this product before it ever went live. Priam Software refused to refund any of the 36,000 we paid "up front". Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.