--- title: "FileHold Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about FileHold Software - reviews, pricing plans, popular comparisons to other Document Management products and more." source_url: "https://www.capterra.com/p/34668/FileHold/" page_type: "product" language: "en" --- # FileHold Software Review 2026: Features, Integrations, Pros & Cons Last updated on February 15, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) FileHold ## What is FileHold? FileHold is a scalable, secure document management solution built for organizations managing thousands of users and millions of documents. Choose flexible deployment—on-premise or in the cloud—and work seamlessly within Microsoft Office. Protect sensitive information with enterprise-grade security, including two-factor authentication, role-based access, and e-signatures. Automate review and approval processes with customizable workflows, and access documents securely from any device. FileHold helps you stay organized, compliant, and efficient. ## What is FileHold used for? [Document Management](https://www.capterra.com/document-management-software/)[Workflow Management](https://www.capterra.com/workflow-management-software/)[Document Version Control](https://www.capterra.com/document-version-control-software/) Recognitions Best ease of use Top alternative Featured Overall rating Based on 56 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price $50 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... - Compliance / 2026 - Content Management / 2026 - Document Control / 2026 - Document Management / 2026 - Document Version Control / 2026 - Form Builder / 2026 - Forms Automation / 2026 - Knowledge Management / 2026 - Virtual Data Room / 2026 - Workflow Management / 2026 Our "Best of" badge program showcases products with the highest ratings... - Content Management / 2026 - Knowledge Management / 2026 - Virtual Data Room / 2026 - Workflow Management / 2026 Do you work for FileHold?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.filehold.com&name=FileHold) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### FileHold 4.7 (56) VS. [4.6 (5,305)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting Price $50 Per User, Per Month Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (52) Ease Of Use 4.7 (29,035) Value For Money 4.7 (21) Value For Money 4.5 (20,597) Customer Service 4.8 (43) Customer Service 4.6 (18,628) ## FileHold alternatives [4.6 (6,086)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.4 (1,020)](https://www.capterra.com/p/123400/revver/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.7 (9,427)](https://www.capterra.com/p/121506/Docusign/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars Highest Rated [Google Docs](https://www.capterra.com/p/160756/Google-Docs/) [4.7 (29,112)](https://www.capterra.com/p/160756/Google-Docs/reviews/) Starting price $6.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/160756/Google-Docs/) [View all alternatives](https://www.capterra.com/p/34668/FileHold/alternatives/) ## FAQs about FileHold Overview ### What problems does FileHold solve? FileHold solves slow document retrieval, paper-heavy filing, and disorganized records by centralizing files with metadata search, classifications, and workflow rules. HR, accounting, operations, government, and project teams use it to digitize high-volume documents, manage employee or audit files, enforce access controls, and find records in seconds instead of searching cabinets or folders. Answer based on 28 reviews Overview ### Which roles and teams benefit most from FileHold? FileHold is most used by business owners, executives, IT leaders, and document-heavy operations teams that need secure, organized records management. Project managers and office administrators use it to control document versions and approvals, while finance, compliance, and document control roles rely on it for audit readiness, retention, and faster retrieval. Answer based on 49 reviews Overview ### What company size and industries is FileHold built for? FileHold is built mainly for small businesses, which make up 68% of reviewers, especially in computer software at 32%. It also serves enterprises at 23% and midsize businesses at 9%, with additional adoption in hospital and health care and electrical/electronic manufacturing, each representing 6%. Answer based on 56 reviews Features and Usability ### What are the key features of FileHold? FileHold includes core document management features like document storage, metadata-based indexing, full-text search, version control, and document capture for scanning and upload. Its differentiators include workflow automation with approvals and notifications, plus role-based permissions and audit trails for records control, compliance, and secure access across desktop and mobile. Answer based on 28 reviews Pricing ### How much does it cost and what fees or limitations are included? FileHold starts at $25 per user per month for the FileHold Express plan, with a $50 per month per user starting price shown for organizations with 5 to 20 users. A free trial is available. An additional hosting and infrastructure fee applies, and hosting costs vary by usage and storage requirements. Answer based on 5 reviews Integrations ### Which third-party tools and platforms does FileHold integrate with? FileHold integrates with 7 third-party tools and platforms, including Microsoft Teams, SharePoint, Office 365 Document Management, Booking System for MS Office 365 and MS Outlook, SAP Customer Experience, Sage CRM, and Salesforce Foundation. Answer based on 1 reviews Getting Started and Support ### What training and onboarding options does FileHold offer? FileHold provides in person training, live online sessions, webinars, documentation, and videos. In person training and live online sessions support guided instruction, webinars cover scheduled group learning, documentation offers written reference material, and videos provide visual self-paced learning. Answer based on 5 reviews Getting Started and Support ### What customer support options does FileHold offer, and how do users rate the experience? FileHold offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live rep, and chat. Users generally describe support as responsive, knowledgeable, and helpful during implementation, training, and ongoing use, though some note setup and configuration can be involved enough to require assistance. Answer based on 13 reviews Features ### What features does FileHold offer? FileHold offers a broad document management feature set for search, workflow, scanning, redaction, and records control. Many administrators, government teams, and office staff like saved searches, calendar tools, smart folders, and Microsoft Office connectors, though some users find the interface dated and the initial setup less intuitive. Answer based on 15 reviews ## Features AI summary Based on 31,543 Document Management reviews Capterra data shows that buyers of document management software rank the following features as their top priorities: - **Secure Data Storage** (**55%** of reviewers rated this feature as critical) - **Document Storage** (**51%**) - **File Sharing** (**48%**) FileHold supports all three features that reviewers rate highest: **Secure Data Storage**, **Document Storage**, and **File Sharing**. Together, these capabilities help businesses protect sensitive files, keep records organized in one place, and share documents efficiently across teams, allowing teams to manage information with better control, access, and collaboration. Document Storage 4.7 (11) 100.00% of 11 reviewers that rated this feature as important or highly important Store and organize documents in a centralized system Access Controls/Permissions 4.5 (10) 90.00% of 10 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems File Sharing 4.3 (9) 66.67% of 9 reviewers that rated this feature as important or highly important Public or private sharing of digital files such as documents, audio/video, images, and more Content Management 4.6 (8) 87.50% of 8 reviewers that rated this feature as important or highly important Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Data Import/Export 4.7 (6) 83.33% of 6 reviewers that rated this feature as important or highly important Import and export data to and from software applications File Recovery 4.0 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Recover lost, deleted, or damaged files FileHold 137 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Active Directory Integration: Integrates with Active Directory - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Escalation: System alerts about the need to escalate an issue or request - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Assessment Management: Creation, administration, and evaluation of assessments or tests - Asset Lifecycle Management: Manage assets throughout their lifecycle to optimize profit - Audio File Management: Supports audio files - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Authentication: Verify the identity of users/devices to enable secure access - Autofill: Automatically populating fields or sections within a form - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Automatic Backup: Data is backed up automatically to prevent data loss - Autosave: The system automatically saves work on an interval without the user needing to manually save - Bulk Uploading: Upload multiple documents at once - Business Process Automation: Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price - Change Management: Track and monitor efficient handling of all changes/transitions - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commenting/Notes: Leave comments and notes on documents for others to view - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Content Library: Centralized repository to store content and assets - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Content Publishing Options: Facilitates online authoring and publishing of the content - Convert to PDF: Create, edit, convert to and from PDF files - Corrective and Preventive Actions (CAPA): Investigate and take action at root cause or error in processes to prevent recurring issues - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Dashboard: Alter the layout and content of dashboards - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Capture and Transfer: Import, collect, and capture data from multiple sources - Data Import/Export: Import and export data to and from software applications - Data Migration: Move from one database to another, or upgrade the version of database software being used - Data Recovery: Ability to restore deleted, hidden, or lost data from an email server/system - Data Retention Management: Manage/customize policies to organize data and determine where data should be stored or archived and for how long. - Data Security: Protect sensitive data for digital privacy - Data Storage Management: Manage and store data in a database - Digital Asset Management: Manage digital assets - Digital Signature: Electronic signing method that validates the authenticity and integrity of a digital document - Disaster Recovery: Plan and implement business continuity measures in case of unforeseen events - Document Automation: Automated or logic-based workflows that assist in the creation of electronic documents - Document Capture: Scan, move or upload electronic files within the software's repository - Document Check-in/Check-out: Document Check-in/Check-out - Document Classification: Assign categories, labels, tags, or attributes to documents for organization, search and storage - Document Generation: Custom forms to streamline repetitious aspects of a document - Document Lifecycle Management: Series of processes that a document goes through from creation to archiving - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Review: Review and analyze existing information across documents - Document Storage: Store and organize documents in a centralized system - Document Templates: Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - eDiscovery: Finding, identifying and collecting information for legal proceedings - Electronic Forms: Digital forms that are shared and accessed online - Electronic Signature: Digitally sign online documents - Email Management: Manage, store and organize emails within the system or via third-party apps - Environmental Compliance: Guidelines for conforming to environmental laws, regulations and requirements - FDA Compliance: Track and ensure quality of products in accordance with food and drug administration (FDA) act - File Conversion: Convert files to a different format - File Management: Create, save, and store files - File Recovery: Recover lost, deleted, or damaged files - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - File Upload by Email: Send documents directly to data room from email - Filtering: Find & retrieve relevant data or documents - For Medical Purposes: Intended for medical use such as diagnosis, treatment, and consultation - Forms Management: Store, manage and track all forms in a centralized location - Full Text Search: Search for specific words or phrases within a document or database - Graphical Workflow Editor: Create, design and modify the flow and processes of tasks in a project - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Incident Management: Manage and track all disruptions and incidents - Indexing: Compile and organize data into specific metrics - ISO Compliance: Guidelines set by the International Organization for Standardization - Knowledge Base Management: Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support - Match & Merge: Looking at data from different sources and finding possible duplicates, or identical matches - Media Library: Collection of images, videos and other digital content that can be used - Metadata Management: Collect and maintain structured information that describes data or content - Mobile Access: Access software remotely via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Factor Authentication: Request two or more credentials to prove user's identity before granting access to systems - Multi-Language: Manage and support multiple languages - Multi-Location: Manage and support multiple locations - Multimedia Archiving: Archiving documents of different digital mediums - Multiple Data Sources: Allows users to manage data from a number of sources - Multiple Format Support: Includes a variety of messaging formats including industry-specific (EDIFACT, HL7, X12) - No-Code: Drag and drop/visual interfaces that allow non-tech users to build without writing code - Offline Access: Ability of websites, web applications, or mobile applications to function without an active internet connection - Optical Character Recognition: Ability to recognize printed or written text within digital images or scanned documents - OSHA Compliance: Enforces guidelines set by the Occupational Safety and Health Administration to remain legally compliant - Policy Management: Create, manage, and track policies and procedures within an organization - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Project Workflow: Create, manage, or update project workflows. - Q&A Management: Allow users to collaborate and ask questions regarding folders and/or documents within the system - Quality Control: Ensure that quality requirements and standards are met across production processes - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Records Management: Ability to record, store, update, and retrieve information - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Remote Access/Control: Access work applications remotely, for when working away from the office and/or traveling - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Revision History: Track what was updated, who made the changes, compare two revisions, and revert or perform another revision - Risk Assessment: Initiate collection and analysis of known risks - Risk Management: Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Rules-Based Workflow: Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work - Sarbanes-Oxley Compliance: Regulations on a company's internal process when dealing with financial reporting - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Data Storage: Securely stores data to prevent data loss or breaches - Secure File Viewer: Secure online viewing of sensitive documents - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - SEO Management: Optimize and manage the search engine optimization efforts for a website or digital content - Single Sign On: Allow users to access multiple services after entering their login credentials once - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Status Tracking: Track the status over time for a request, process, asset, or transaction - Storage Management: Store items for a designated period of time - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Task Management: Create, manage and track all task activities and progression - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Training Management: Track employee/learner's progression through training programs - User Interface: A visual way of interacting with a computer using items such as windows, icons, and menus, used by most modern operating systems - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Version Comparison: The process of cross-checking new versions with previous copies to identify changes - Version Control: Track revisions and updates made to files and navigate between different versions - Version Rollback: The process of reverting to a previous version or state - Video Support: Supports various video file formats - Watermarking: Add a digital mark to show ownership of an image, video, document, etc. - Web Archiving: Gathering, storing and preserving data found on the World Wide Web - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - Workflow Configuration: Alter the default workflow to meet your organization's needs - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.5 (36) 4.5 Based on 36 reviews ## Pricing Value for money 4.7 (21) Free Trial [View pricing plan details](https://www.capterra.com/p/34668/FileHold/pricing/) FileHold Express $50.00 Per User,Per Month It includes: - Audit Logging and Tracking - Calendar - Document Tagging or Metadata Capture - E-Forms - Government Eligible GSA Pricing - Interest Free Financing - Level 1 Document Viewers - Microsoft Office Integration - Searching - Version Control - Web Access FileHold Enterprise Contact Vendor for Pricing Value for money 4.7 (21) 4.7 Based on 21 reviews ## Integrations [ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ SAP Customer Experience](https://www.capterra.com/p/77372/SAP-CRM/)[ Sage CRM](https://www.capterra.com/p/227247/Sage-CRM/)[ Office 365 Document Management](https://www.capterra.com/p/159852/Oxygen-Document-Management/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (43) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (43) 4.8 Based on 43 reviews ## User reviews Overall rating 4.7 Based on 56 reviews Filter by rating 5(41) 4(15) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent JS James S. CFO Construction ### "Affordable, easy to use document management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 18, 2026 Implementation, training, and ongoing support have been great. The web interface is useful when you need to find something on the go, and there are several ways to streamline workflows. Pros Affordable, ease of use, outstanding customer support, flexibility in the types of documents, and powerful searches. Cons Portability of the desktop application. It takes some technical know-how and a bit of time to move the desktop application to a new computer. Switched from [Docufree Document Cloud](https://www.capterra.com/p/251925/Docufree-Cloud-Document/) Lower cost, better features, and more responsive customer support. Alternatives considered [PaperWise](https://www.capterra.com/p/65346/ONE/) Reasons for choosing FileHold Better support, more features, and the sales team did a better job explaining the product. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. TW Travis W. Director of IT Non-Profit Organization Management ### "Trustworthy product" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 November 7, 2025 Pros FileHold is an outstanding document management solution that combines ease of use with powerful functionality. The user interface is intuitive, making it simple to organize, search, and manage documents efficiently. The customer support team is exceptional—responsive, knowledgeable, and always willing to go the extra mile. FileHold also excels in user and group management, providing strong administrative control and security. Overall, it’s a reliable, user-friendly system backed by premium support. Highly recommended! Cons While FileHold offers solid document management and reliable customer support, it falls short in a few key areas compared to competitors like Laserfiche. The most noticeable gap is the lack of modern AI integration for tasks such as automated document classification, intelligent search, and workflow optimization. These capabilities would significantly enhance productivity and reduce manual effort. Additionally, the interface, though functional, could benefit from more dynamic and customizable features to better align with evolving business needs. Overall, FileHold is dependable but would greatly improve with stronger AI-driven tools and expanded automation features. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ML Mindy L. Office Manager Construction ### "FileHold is an excellent electronic filing system" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 3, 2025 FileHold has been a wonderful software to find whatever you need without going through boxes and boxes. The features for searches and organizing your information is endless. It's been amazing to look up old time cards and invoices when needed. Our Accountant loves it, as they use it when they need to audit our books, as they are looking for specific documents. Pros How customizable everything is, it's a blank slate for setting up your company and your needs. They listen to their customers, I submitted a suggestion and they updated the software to incorporate my suggestion. They even reached out to let me know they were going to add the suggestion which was great customer service. Cons How small the font is on library. When you decide to remove a metadata field from a schema it retains the information so you can't actually completely remove so it can make things a little tricky when searching or reusing the field. The watch folder list cant be sorted, it's in the order they were entered and if you have a lot of watched folders trying to find one to edit the information can be frustrating. Really all my cons on this software are just minor personal preferences. The only frustrating part was trying to figure out what metadata fields you should create need and how you should structure your library. Because you don't know what how the system functions so down the road you realize how things work and different ways you should have set things up. For example with Vendor Bills we a field called account number then for our insurance policies we have a field called policy number. When I could have used the same field for those two fields. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. PC Penny C. Senior Director, Global Payroll Operations Information Technology and Services ### "Filehold Review from a happy customer" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 27, 2025 Overall experience is excellent with FileHold. We removed thousands of paper documents and digitized the whole process globally at Celestica. FileHold serves us very well! Pros The user experience is very good. We like that it allows us to upload/publish thousands of documents globally to store in individualized folders by employee. The organization factor and digitization is a game changer for us. Cons There nothing to like 'lease' about filehold. Ideally I'd like to see if there can be any integration with HCM/Talent Acquisition tools. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. BH Bonnie H. SMTS Quality Engineer Semiconductors ### "Has great potential if transparent from the start on all aspects of the system and user expecations." 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 June 23, 2025 Support was consistent, however communication of promises made by the main contact and the software engineers was not clearly set and confusion caused some problems. Pros Simplicity of the system it's familiar and relatable to users. Set up like Microsoft structure. Worth exploring. Cons Individual Licensing costly beware ask question. Not a one system purchase dependent on individual user licensing which can get costly with no. of employees using. Switched from [Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/) No longer supported and was deteriorating. Alternatives considered [TQMSOptima](https://www.capterra.com/p/10026137/TQMSOptima/) [Qualityze Suite](https://www.capterra.com/p/153199/Qualityze-EQMS-Suite/) [DocuWare](https://www.capterra.com/p/220466/DocuWare/) [InfiniteECM](https://www.capterra.com/p/154776/InfiniteECM/) Reasons for choosing FileHold The format of system was relatable to employees. Easier to train. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. RS Rachel S. Controller Hospital & Health Care ### "Decent Product at the Price Point" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 23, 2025 Pros \*Easy to use, and saves tons of paper by not using hard files anymore. \*The interface is really easy to navigate as well. Cons \*Our version only works if we are on our hospital network. In other words, we cannot use it remotely / over the cloud. I'm not sure if that's available in other products, I just wish it was at this price point. \*Sometimes the search function is finicky and won't pull up a document unless the full word is used \*Only one user can scan files in at at time Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. EF Eric F. Director of IT Aviation & Aerospace ### "Doc it. Lock it. - FileHold" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 13, 2025 My overall experience with FileHold has been very positive—it’s a reliable, easy-to-use solution that met our needs and delivered great value with strong support throughout. Pros What I liked most about FileHold was its excellent support, affordable cost, user-friendly interface, and the ease with which our team was able to learn and adopt it. Cons Setup and configuration is a little more involved than some applications and almost always requires a support staff to assists in install and configuration. Alternatives considered [Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/) [M-Files](https://www.capterra.com/p/122215/M-Files/) Reasons for choosing FileHold Chose it for familiarity, ease of use, and COST! Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. RS Rebecca S. Regulatory and QMS specialist Medical Devices ### "FileHold user review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 10, 2025 I absolutely love it—and so do my users. I've successfully converted several departments that were previously resistant to going paperless. Once they saw how quickly they could locate specific documents, like purchase orders, in just seconds, they were immediately on board. Thanks to FileHold, the days of tirelessly searching for old purchase orders are over." Pros FileHold is extremely easy to set up. Day one I was able to start adding documents. The cabinet and folder configurations are set up easily by the admin and very configurable Cons When a folder contains multiple pages, it would be helpful to have navigation arrows that allow you to jump directly to the beginning or end, rather than clicking through each individual page number Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. CW Chris W. IT Manager Warehousing ### "Outstanding FileHold" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 29, 2025 I have been IT Manager for over 7 years. I have never had a bad experience with FileHold. The product is excellent. Latest assisted upgrade was flawless. The technician was very knowledgeable and professional and efficient. Pros We have been using FileHold for over 10 years. We have upgraded it many times. FileHold is a very stable product, well built, does what it is supposed to, very few errors. We don't use all of the features, but it is easy to deploy and manage. Cons We were hoping to have some sort of Dynamics NAV invoice approval process, but as we have a very small IT department, we never get around to it. Maybe there is an API we could use to integrate with our Dynamics NAV environment? Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. KR Kelsy R. Document Control Lead Oil & Energy ### "Great document management system that is highly adaptable." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 3, 2025 Pros FileHold has provided us with a document management system that suits our company, and projects needs and is highly adaptable. Cons I don't have any major dislikes with FileHold. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/34668/FileHold/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.