# FileHold Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about FileHold Software - reviews, pricing plans, popular comparisons to other Document Management products and more. Source: https://www.capterra.com/p/34668/FileHold --- # FileHold Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) FileHold ## What is FileHold? FileHold is a scalable, secure document management solution built for organizations managing thousands of users and millions of documents. Choose flexible deployment—on-premise or in the cloud—and work seamlessly within Microsoft Office. Protect sensitive information with enterprise-grade security, including two-factor authentication, role-based access, and e-signatures. Automate review and approval processes with customizable workflows, and access documents securely from any device. FileHold helps you stay organized, compliant, and efficient. ## What is FileHold used for? [Document Management](https://www.capterra.com/document-management-software/)[Workflow Management](https://www.capterra.com/workflow-management-software/)[Document Version Control](https://www.capterra.com/document-version-control-software/) Top alternative Featured Overall rating Based on 56 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price $50 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for FileHold?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.filehold.com&name=FileHold) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### FileHold 4.7 (56) VS. [4.6 (5,150)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting Price $50 Per User, Per Month Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (52) Ease Of Use 4.7 (28,824) Value For Money 4.7 (21) Value For Money 4.5 (20,412) Customer Service 4.8 (43) Customer Service 4.6 (18,447) ## FileHold alternatives [4.6 (6,015)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.6 (113)](https://www.capterra.com/p/220466/DocuWare/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Google Docs](https://www.capterra.com/p/160756/Google-Docs/) [4.7 (28,901)](https://www.capterra.com/p/160756/Google-Docs/reviews/) Starting price $6.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/160756/Google-Docs/) Highest Rated [Google Drive](https://www.capterra.com/p/161425/Drive/) [4.8 (28,468)](https://www.capterra.com/p/161425/Drive/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/161425/Drive/) [View all alternatives](https://www.capterra.com/p/34668/FileHold/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Document Storage 4.7 (11) 100.00% of 11 reviewers that rated this feature as important or highly important Store and organize documents in a centralized system Access Controls/Permissions 4.5 (10) 90.00% of 10 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems File Sharing 4.3 (9) 66.67% of 9 reviewers that rated this feature as important or highly important Public or private sharing of digital files such as documents, audio/video, images, and more Content Management 4.6 (8) 87.50% of 8 reviewers that rated this feature as important or highly important Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Data Import/Export 4.7 (6) 83.33% of 6 reviewers that rated this feature as important or highly important Import and export data to and from software applications File Recovery 4.0 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Recover lost, deleted, or damaged files FileHold 137 features Define levels of authorization for access to specific files or systems Integrates with Active Directory Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems System alerts about the need to escalate an issue or request Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage the process of evaluating documents or requests submitted for approval Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Creation, administration, and evaluation of assessments or tests Manage assets throughout their lifecycle to optimize profit Supports audio files Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws A record of all activities within the system, including user access, changes made, etc. Verify the identity of users/devices to enable secure access Automatically populating fields or sections within a form Automatically create schedules based on business needs or employee availability and qualifications Data is backed up automatically to prevent data loss The system automatically saves work on an interval without the user needing to manually save Upload multiple documents at once Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes Track and manage schedules and meetings via an integrated calendar Create and manage digital catalog of products/services with their details, specifications, and price Track and monitor efficient handling of all changes/transitions Provides a channel for team members to share media files, communicate, and work together Leave comments and notes on documents for others to view Track and manage adherence to policies for any service, product, process, or supplier Track and report regulatory data to either internal management or external stakeholders Centralized repository to store content and assets Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Facilitates online authoring and publishing of the content Create, edit, convert to and from PDF files Investigate and take action at root cause or error in processes to prevent recurring issues Add customized logos and colors to align with company branding Alter the layout and content of dashboards Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import, collect, and capture data from multiple sources Import and export data to and from software applications Move from one database to another, or upgrade the version of database software being used Ability to restore deleted, hidden, or lost data from an email server/system Manage/customize policies to organize data and determine where data should be stored or archived and for how long. Protect sensitive data for digital privacy Manage and store data in a database Manage digital assets Electronic signing method that validates the authenticity and integrity of a digital document Plan and implement business continuity measures in case of unforeseen events Automated or logic-based workflows that assist in the creation of electronic documents Scan, move or upload electronic files within the software's repository Document Check-in/Check-out Assign categories, labels, tags, or attributes to documents for organization, search and storage Custom forms to streamline repetitious aspects of a document Series of processes that a document goes through from creation to archiving Store, manage, and track all electronic documents in a centralized location Review and analyze existing information across documents Store and organize documents in a centralized system Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file Assemble applications and processes by dragging over and arranging pre-built components Finding, identifying and collecting information for legal proceedings Digital forms that are shared and accessed online Digitally sign online documents Manage, store and organize emails within the system or via third-party apps Guidelines for conforming to environmental laws, regulations and requirements Track and ensure quality of products in accordance with food and drug administration (FDA) act Convert files to a different format Create, save, and store files Recover lost, deleted, or damaged files Public or private sharing of digital files such as documents, audio/video, images, and more Send documents directly to data room from email Find & retrieve relevant data or documents Intended for medical use such as diagnosis, treatment, and consultation Store, manage and track all forms in a centralized location Search for specific words or phrases within a document or database Create, design and modify the flow and processes of tasks in a project Compliant with HIPAA, which sets standards for sensitive patient data protection Manage and track all disruptions and incidents Compile and organize data into specific metrics Guidelines set by the International Organization for Standardization Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support Looking at data from different sources and finding possible duplicates, or identical matches Collection of images, videos and other digital content that can be used Collect and maintain structured information that describes data or content Access software remotely via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Request two or more credentials to prove user's identity before granting access to systems Manage and support multiple languages Manage and support multiple locations Archiving documents of different digital mediums Allows users to manage data from a number of sources Includes a variety of messaging formats including industry-specific (EDIFACT, HL7, X12) Drag and drop/visual interfaces that allow non-tech users to build without writing code Ability of websites, web applications, or mobile applications to function without an active internet connection Ability to recognize printed or written text within digital images or scanned documents Enforces guidelines set by the Occupational Safety and Health Administration to remain legally compliant Create, manage, and track policies and procedures within an organization Streamlining repetitive tasks and activities through automated and predefined workflows Reporting on how each user, task or process has advanced since its initiation Create, manage, or update project workflows. Allow users to collaborate and ask questions regarding folders and/or documents within the system Ensure that quality requirements and standards are met across production processes Receive data and information in real time Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Ability to record, store, update, and retrieve information Timed notification for any upcoming task, deadline, appointment, or activity Access work applications remotely, for when working away from the office and/or traveling Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Track what was updated, who made the changes, compare two revisions, and revert or perform another revision Initiate collection and analysis of known risks Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties Set & manage permission levels based on user roles and restrict access to only authorized individuals Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work Regulations on a company's internal process when dealing with financial reporting Search and filter data across systems to locate required information by entering keywords or certain criteria Securely stores data to prevent data loss or breaches Secure online viewing of sensitive documents Online portal through which end users can access the system, manage tasks, or obtain information Optimize and manage the search engine optimization efforts for a website or digital content Allow users to access multiple services after entering their login credentials once Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Track the status over time for a request, process, asset, or transaction Store items for a designated period of time Attach digital tags to documents and assets for identification, search, or monitoring purposes Create, manage and track all task activities and progression Set up connections to third-party platforms to improve business processes Track employee/learner's progression through training programs A visual way of interacting with a computer using items such as windows, icons, and menus, used by most modern operating systems Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks The process of cross-checking new versions with previous copies to identify changes Track revisions and updates made to files and navigate between different versions The process of reverting to a previous version or state Supports various video file formats Add a digital mark to show ownership of an image, video, document, etc. Gathering, storing and preserving data found on the World Wide Web Alter the default workflow to meet your organization's needs Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.5 (36) 4.5 Based on 36 reviews ## Pricing Value for money 4.7 (21) Free Trial [View pricing plan details](https://www.capterra.com/p/34668/FileHold/pricing/) FileHold Express $50.00 Per User,Per Month It includes: - Audit Logging and Tracking - Calendar - Document Tagging or Metadata Capture - E-Forms - Government Eligible GSA Pricing - Interest Free Financing - Level 1 Document Viewers - Microsoft Office Integration - Searching - Version Control - Web Access Value for money 4.7 (21) 4.7 Based on 21 reviews ## Integrations [ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ SAP Customer Experience](https://www.capterra.com/p/77372/SAP-CRM/)[ Sage CRM](https://www.capterra.com/p/227247/Sage-CRM/)[ Office 365 Document Management](https://www.capterra.com/p/159852/Oxygen-Document-Management/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (43) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (43) 4.8 Based on 43 reviews ## User reviews Overall rating 4.7 Based on 56 reviews Filter by rating 5(41) 4(15) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent JS James S. CFO Construction ### "Affordable, easy to use document management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 18, 2026 Implementation, training, and ongoing support have been great. The web interface is useful when you need to find something on the go, and there are several ways to streamline workflows. Pros Affordable, ease of use, outstanding customer support, flexibility in the types of documents, and powerful searches. Cons Portability of the desktop application. It takes some technical know-how and a bit of time to move the desktop application to a new computer. Switched from [Docufree Document Cloud](https://www.capterra.com/p/251925/Docufree-Cloud-Document/) Lower cost, better features, and more responsive customer support. Alternatives considered [PaperWise](https://www.capterra.com/p/65346/ONE/) Reasons for choosing FileHold Better support, more features, and the sales team did a better job explaining the product. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TW Travis W. Director of IT Non-Profit Organization Management ### "Trustworthy product" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 November 7, 2025 Pros FileHold is an outstanding document management solution that combines ease of use with powerful functionality. The user interface is intuitive, making it simple to organize, search, and manage documents efficiently. The customer support team is exceptional—responsive, knowledgeable, and always willing to go the extra mile. FileHold also excels in user and group management, providing strong administrative control and security. Overall, it’s a reliable, user-friendly system backed by premium support. Highly recommended! Cons While FileHold offers solid document management and reliable customer support, it falls short in a few key areas compared to competitors like Laserfiche. The most noticeable gap is the lack of modern AI integration for tasks such as automated document classification, intelligent search, and workflow optimization. These capabilities would significantly enhance productivity and reduce manual effort. Additionally, the interface, though functional, could benefit from more dynamic and customizable features to better align with evolving business needs. Overall, FileHold is dependable but would greatly improve with stronger AI-driven tools and expanded automation features. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ML Mindy L. Office Manager Construction ### "FileHold is an excellent electronic filing system" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 3, 2025 FileHold has been a wonderful software to find whatever you need without going through boxes and boxes. The features for searches and organizing your information is endless. It's been amazing to look up old time cards and invoices when needed. Our Accountant loves it, as they use it when they need to audit our books, as they are looking for specific documents. Pros How customizable everything is, it's a blank slate for setting up your company and your needs. They listen to their customers, I submitted a suggestion and they updated the software to incorporate my suggestion. They even reached out to let me know they were going to add the suggestion which was great customer service. Cons How small the font is on library. When you decide to remove a metadata field from a schema it retains the information so you can't actually completely remove so it can make things a little tricky when searching or reusing the field. The watch folder list cant be sorted, it's in the order they were entered and if you have a lot of watched folders trying to find one to edit the information can be frustrating. Really all my cons on this software are just minor personal preferences. The only frustrating part was trying to figure out what metadata fields you should create need and how you should structure your library. Because you don't know what how the system functions so down the road you realize how things work and different ways you should have set things up. For example with Vendor Bills we a field called account number then for our insurance policies we have a field called policy number. When I could have used the same field for those two fields. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PC Penny C. Senior Director, Global Payroll Operations Information Technology and Services ### "Filehold Review from a happy customer" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 27, 2025 Overall experience is excellent with FileHold. We removed thousands of paper documents and digitized the whole process globally at Celestica. FileHold serves us very well! Pros The user experience is very good. We like that it allows us to upload/publish thousands of documents globally to store in individualized folders by employee. The organization factor and digitization is a game changer for us. Cons There nothing to like 'lease' about filehold. Ideally I'd like to see if there can be any integration with HCM/Talent Acquisition tools. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BH Bonnie H. SMTS Quality Engineer Semiconductors ### "Has great potential if transparent from the start on all aspects of the system and user expecations." 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 June 23, 2025 Support was consistent, however communication of promises made by the main contact and the software engineers was not clearly set and confusion caused some problems. Pros Simplicity of the system it's familiar and relatable to users. Set up like Microsoft structure. Worth exploring. Cons Individual Licensing costly beware ask question. Not a one system purchase dependent on individual user licensing which can get costly with no. of employees using. Switched from [Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/) No longer supported and was deteriorating. Alternatives considered [TQMSOptima](https://www.capterra.com/p/10026137/TQMSOptima/) [Qualityze Suite](https://www.capterra.com/p/153199/Qualityze-EQMS-Suite/) [DocuWare](https://www.capterra.com/p/220466/DocuWare/) [InfiniteECM](https://www.capterra.com/p/154776/InfiniteECM/) Reasons for choosing FileHold The format of system was relatable to employees. Easier to train. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RS Rachel S. Controller Hospital & Health Care ### "Decent Product at the Price Point" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 23, 2025 Pros \*Easy to use, and saves tons of paper by not using hard files anymore. \*The interface is really easy to navigate as well. Cons \*Our version only works if we are on our hospital network. In other words, we cannot use it remotely / over the cloud. I'm not sure if that's available in other products, I just wish it was at this price point. \*Sometimes the search function is finicky and won't pull up a document unless the full word is used \*Only one user can scan files in at at time Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EF Eric F. Director of IT Aviation & Aerospace ### "Doc it. Lock it. - FileHold" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 13, 2025 My overall experience with FileHold has been very positive—it’s a reliable, easy-to-use solution that met our needs and delivered great value with strong support throughout. Pros What I liked most about FileHold was its excellent support, affordable cost, user-friendly interface, and the ease with which our team was able to learn and adopt it. Cons Setup and configuration is a little more involved than some applications and almost always requires a support staff to assists in install and configuration. Alternatives considered [Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/) [M-Files](https://www.capterra.com/p/122215/M-Files/) Reasons for choosing FileHold Chose it for familiarity, ease of use, and COST! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RS Rebecca S. Regulatory and QMS specialist Medical Devices ### "FileHold user review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 10, 2025 I absolutely love it—and so do my users. I've successfully converted several departments that were previously resistant to going paperless. Once they saw how quickly they could locate specific documents, like purchase orders, in just seconds, they were immediately on board. Thanks to FileHold, the days of tirelessly searching for old purchase orders are over." Pros FileHold is extremely easy to set up. Day one I was able to start adding documents. The cabinet and folder configurations are set up easily by the admin and very configurable Cons When a folder contains multiple pages, it would be helpful to have navigation arrows that allow you to jump directly to the beginning or end, rather than clicking through each individual page number Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CW Chris W. IT Manager Warehousing ### "Outstanding FileHold" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 29, 2025 I have been IT Manager for over 7 years. I have never had a bad experience with FileHold. The product is excellent. Latest assisted upgrade was flawless. The technician was very knowledgeable and professional and efficient. Pros We have been using FileHold for over 10 years. We have upgraded it many times. FileHold is a very stable product, well built, does what it is supposed to, very few errors. We don't use all of the features, but it is easy to deploy and manage. Cons We were hoping to have some sort of Dynamics NAV invoice approval process, but as we have a very small IT department, we never get around to it. Maybe there is an API we could use to integrate with our Dynamics NAV environment? Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KR Kelsy R. Document Control Lead Oil & Energy ### "Great document management system that is highly adaptable." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 3, 2025 Pros FileHold has provided us with a document management system that suits our company, and projects needs and is highly adaptable. Cons I don't have any major dislikes with FileHold. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/34668/FileHold/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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