# FileHold Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about FileHold Software - reviews, pricing plans, popular comparisons to other Document Management products and more.

Source: https://www.capterra.com/p/34668/FileHold

---

# 

 FileHold Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

FileHold

## What is FileHold?

FileHold is a scalable, secure document management solution built for organizations managing thousands of users and millions of documents. Choose flexible deployment—on-premise or in the cloud—and work seamlessly within Microsoft Office. Protect sensitive information with enterprise-grade security, including two-factor authentication, role-based access, and e-signatures. Automate review and approval processes with customizable workflows, and access documents securely from any device. FileHold helps you stay organized, compliant, and efficient.

## What is FileHold used for?

[Document Management](https://www.capterra.com/document-management-software/)[Workflow Management](https://www.capterra.com/workflow-management-software/)[Document Version Control](https://www.capterra.com/document-version-control-software/)

Recognitions

Best ease of use

Top alternative

Featured

Overall rating

Based on 56 user reviews

Reviews sentiment

Positive

100%

Neutral

0%

Negative

0%

Starting price

$50

Per User, Per Month

Free trial  
available

Includes Free Version

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

-   Compliance / 2026
-   Content Management / 2026
-   Document Control / 2026
-   Document Management / 2026
-   Document Version Control / 2026
-   Form Builder / 2026
-   Forms Automation / 2026
-   Knowledge Management / 2026
-   Virtual Data Room / 2026
-   Workflow Management / 2026

Our "Best of" badge program showcases products with the highest ratings...

-   Content Management / 2026
-   Knowledge Management / 2026
-   Virtual Data Room / 2026
-   Workflow Management / 2026

Do you work for FileHold?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.filehold.com&name=FileHold)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### FileHold

4.7 (56)

VS.

[4.5 (534)](https://www.capterra.com/p/148577/MasterControl/reviews/)

Starting Price

$50

Per User, Per Month

Starting Price

$25000

Other, Per Year

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.8 (52)

Ease Of Use

4.1 (533)

Value For Money

4.7 (21)

Value For Money

4.2 (435)

Customer Service

4.8 (43)

Customer Service

4.5 (498)

## FileHold alternatives

[4.6 (6,067)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting price

$9.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.6 (5,288)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.4 (984)](https://www.capterra.com/p/123400/revver/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

Highest Rated

[Google Docs](https://www.capterra.com/p/160756/Google-Docs/)

[4.7 (29,032)](https://www.capterra.com/p/160756/Google-Docs/reviews/)

Starting price

$6.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/160756/Google-Docs/)

[View all alternatives](https://www.capterra.com/p/34668/FileHold/alternatives/)

## FAQs about FileHold

Overview

### What problems does FileHold solve?

FileHold solves slow document retrieval, paper-heavy recordkeeping, and disorganized file storage by centralizing documents with metadata, search, classification, and workflow rules. HR, finance, accounting, operations, and government teams use it to digitize employee files, invoices, purchase orders, and records, reducing manual filing, audit prep time, and dependence on hard-copy archives.

Answer based on 28 reviews

Overview

### Which roles and teams benefit most from FileHold?

FileHold is most used by executives, IT leaders, project managers, and document-heavy administrative teams. Presidents, owners, and CEOs use it for oversight and compliance visibility, while IT teams manage secure storage and access. Project, finance, and office staff benefit from streamlined document control, records retrieval, and approval workflows.

Answer based on 49 reviews

Overview

### What company size and industries is FileHold built for?

FileHold is built mainly for small businesses, which make up 68% of reviewers, especially in Computer Software at 32%. It also serves enterprises at 23% and midsize businesses at 9%, with additional adoption in Hospital & Health Care and Electrical/Electronic Manufacturing, each representing 6% of reviewers.

Answer based on 56 reviews

Features and Usability

### What are the key features of FileHold?

FileHold includes core document management features like document storage, indexing, version control, and full-text search, which reviewers mention most often. Differentiators include workflow automation, document classification, OCR, and role-based permissions. It also supports records retention, audit trails, mobile and web access, and API integrations for connecting external systems.

Answer based on 28 reviews

Pricing

### How much does it cost and what fees or limitations are included?

FileHold starts at $25 per user per month for the FileHold Express plan, designed for organizations with 5 to 20 users; the listed rate is $50 per user monthly. A free trial is available. An additional hosting and infrastructure fee applies for secure backup, system upgrades, unlimited technical support, and storage-based hosting.

Answer based on 5 reviews

Integrations

### Which third-party tools and platforms does FileHold integrate with?

FileHold integrates with Microsoft Teams, Office 365 Document Management, SharePoint, SAP Customer Experience, Sage CRM, Salesforce Foundation, and Booking System for MS Office 365 and MS Outlook. These catalog integrations cover collaboration, document management, CRM, and scheduling across Microsoft and business platforms.

Answer based on 1 reviews

Getting Started and Support

### What training and onboarding options does FileHold offer?

FileHold provides in person training, live online sessions, webinars, documentation, and videos. In person and live online options support guided instruction, webinars cover scheduled group learning, documentation offers written reference material, and videos provide self-paced visual guidance for teams getting started.

Answer based on 5 reviews

Getting Started and Support

### What customer support options does FileHold offer, and how do users rate the experience?

FileHold offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live support, and chat. Users generally describe support as responsive, knowledgeable, and helpful during implementation, training, and ongoing use. Some note setup and configuration can be more involved, sometimes requiring assistance, but overall support experiences are very positive.

Answer based on 13 reviews

Features

### What features does FileHold offer?

FileHold offers a broad document management feature set for search, workflow, scanning, redaction, notes, and document capture. Many teams like the saved searches, calendar tools, and Office integration, while some users say the interface feels dated at first and certain feature limits affect specific processes.

Answer based on 15 reviews

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Document Storage

4.7 (11)

100.00% of 11 reviewers that rated this feature as important or highly important

Store and organize documents in a centralized system

Access Controls/Permissions

4.5 (10)

90.00% of 10 reviewers that rated this feature as important or highly important

Define levels of authorization for access to specific files or systems

File Sharing

4.3 (9)

66.67% of 9 reviewers that rated this feature as important or highly important

Public or private sharing of digital files such as documents, audio/video, images, and more

Content Management

4.6 (8)

87.50% of 8 reviewers that rated this feature as important or highly important

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Data Import/Export

4.7 (6)

83.33% of 6 reviewers that rated this feature as important or highly important

Import and export data to and from software applications

File Recovery

4.0 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Recover lost, deleted, or damaged files

FileHold 137 features

Define levels of authorization for access to specific files or systems

Integrates with Active Directory

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

System alerts about the need to escalate an issue or request

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage the process of evaluating documents or requests submitted for approval

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Creation, administration, and evaluation of assessments or tests

Manage assets throughout their lifecycle to optimize profit

Supports audio files

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

A record of all activities within the system, including user access, changes made, etc.

Verify the identity of users/devices to enable secure access

Automatically populating fields or sections within a form

Automatically create schedules based on business needs or employee availability and qualifications

Data is backed up automatically to prevent data loss

The system automatically saves work on an interval without the user needing to manually save

Upload multiple documents at once

Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes

Track and manage schedules and meetings via an integrated calendar

Create and manage digital catalog of products/services with their details, specifications, and price

Track and monitor efficient handling of all changes/transitions

Provides a channel for team members to share media files, communicate, and work together

Leave comments and notes on documents for others to view

Track and manage adherence to policies for any service, product, process, or supplier

Track and report regulatory data to either internal management or external stakeholders

Centralized repository to store content and assets

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Facilitates online authoring and publishing of the content

Create, edit, convert to and from PDF files

Investigate and take action at root cause or error in processes to prevent recurring issues

Add customized logos and colors to align with company branding

Alter the layout and content of dashboards

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Import, collect, and capture data from multiple sources

Import and export data to and from software applications

Move from one database to another, or upgrade the version of database software being used

Ability to restore deleted, hidden, or lost data from an email server/system

Manage/customize policies to organize data and determine where data should be stored or archived and for how long.

Protect sensitive data for digital privacy

Manage and store data in a database

Manage digital assets

Electronic signing method that validates the authenticity and integrity of a digital document

Plan and implement business continuity measures in case of unforeseen events

Automated or logic-based workflows that assist in the creation of electronic documents

Scan, move or upload electronic files within the software's repository

Document Check-in/Check-out

Assign categories, labels, tags, or attributes to documents for organization, search and storage

Custom forms to streamline repetitious aspects of a document

Series of processes that a document goes through from creation to archiving

Store, manage, and track all electronic documents in a centralized location

Review and analyze existing information across documents

Store and organize documents in a centralized system

Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file

Assemble applications and processes by dragging over and arranging pre-built components

Finding, identifying and collecting information for legal proceedings

Digital forms that are shared and accessed online

Digitally sign online documents

Manage, store and organize emails within the system or via third-party apps

Guidelines for conforming to environmental laws, regulations and requirements

Track and ensure quality of products in accordance with food and drug administration (FDA) act

Convert files to a different format

Create, save, and store files

Recover lost, deleted, or damaged files

Public or private sharing of digital files such as documents, audio/video, images, and more

Send documents directly to data room from email

Find & retrieve relevant data or documents

Intended for medical use such as diagnosis, treatment, and consultation

Store, manage and track all forms in a centralized location

Search for specific words or phrases within a document or database

Create, design and modify the flow and processes of tasks in a project

Compliant with HIPAA, which sets standards for sensitive patient data protection

Manage and track all disruptions and incidents

Compile and organize data into specific metrics

Guidelines set by the International Organization for Standardization

Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support

Looking at data from different sources and finding possible duplicates, or identical matches

Collection of images, videos and other digital content that can be used

Collect and maintain structured information that describes data or content

Access software remotely via mobile devices

Observe and track the demand, usage, progress or quality of a system, product, or user

Request two or more credentials to prove user's identity before granting access to systems

Manage and support multiple languages

Manage and support multiple locations

Archiving documents of different digital mediums

Allows users to manage data from a number of sources

Includes a variety of messaging formats including industry-specific (EDIFACT, HL7, X12)

Drag and drop/visual interfaces that allow non-tech users to build without writing code

Ability of websites, web applications, or mobile applications to function without an active internet connection

Ability to recognize printed or written text within digital images or scanned documents

Enforces guidelines set by the Occupational Safety and Health Administration to remain legally compliant

Create, manage, and track policies and procedures within an organization

Reporting on how each user, task or process has advanced since its initiation

Create, manage, or update project workflows.

Allow users to collaborate and ask questions regarding folders and/or documents within the system

Ensure that quality requirements and standards are met across production processes

Receive data and information in real time

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Ability to record, store, update, and retrieve information

Timed notification for any upcoming task, deadline, appointment, or activity

Access work applications remotely, for when working away from the office and/or traveling

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Track what was updated, who made the changes, compare two revisions, and revert or perform another revision

Initiate collection and analysis of known risks

Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work

Regulations on a company's internal process when dealing with financial reporting

Search and filter data across systems to locate required information by entering keywords or certain criteria

Securely stores data to prevent data loss or breaches

Secure online viewing of sensitive documents

Online portal through which end users can access the system, manage tasks, or obtain information

Optimize and manage the search engine optimization efforts for a website or digital content

Allow users to access multiple services after entering their login credentials once

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Track the status over time for a request, process, asset, or transaction

Store items for a designated period of time

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Create, manage and track all task activities and progression

Set up connections to third-party platforms to improve business processes

Track employee/learner's progression through training programs

A visual way of interacting with a computer using items such as windows, icons, and menus, used by most modern operating systems

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

The process of cross-checking new versions with previous copies to identify changes

Track revisions and updates made to files and navigate between different versions

The process of reverting to a previous version or state

Supports various video file formats

Add a digital mark to show ownership of an image, video, document, etc.

Gathering, storing and preserving data found on the World Wide Web

Streamlining repetitive tasks and activities through automated and predefined workflows

Alter the default workflow to meet your organization's needs

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.5 (36)

4.5

Based on 36 reviews

## Pricing

Value for money

4.7 (21)

Free Trial

[View pricing plan details](https://www.capterra.com/p/34668/FileHold/pricing/)

FileHold Express

$50.00

Per User,Per Month

It includes:

-   Audit Logging and Tracking
-   Calendar
-   Document Tagging or Metadata Capture
-   E-Forms
-   Government Eligible GSA Pricing
-   Interest Free Financing
-   Level 1 Document Viewers
-   Microsoft Office Integration
-   Searching
-   Version Control
-   Web Access

Value for money

4.7 (21)

4.7

Based on 21 reviews

## Integrations

[

Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[

SAP Customer Experience](https://www.capterra.com/p/77372/SAP-CRM/)[

Sage CRM](https://www.capterra.com/p/227247/Sage-CRM/)[

Office 365 Document Management](https://www.capterra.com/p/159852/Oxygen-Document-Management/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.8 (43)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (43)

4.8

Based on 43 reviews

## User reviews

Overall rating

4.7

Based on 56 reviews

Filter by rating

5(41)

4(15)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

JS

James S.

CFO

Construction

### "Affordable, easy to use document management"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 18, 2026

Implementation, training, and ongoing support have been great. The web interface is useful when you need to find something on the go, and there are several ways to streamline workflows.

Pros

Affordable, ease of use, outstanding customer support, flexibility in the types of documents, and powerful searches.

Cons

Portability of the desktop application. It takes some technical know-how and a bit of time to move the desktop application to a new computer.

Switched from

[Docufree Document Cloud](https://www.capterra.com/p/251925/Docufree-Cloud-Document/)

Lower cost, better features, and more responsive customer support.

Alternatives considered

[PaperWise](https://www.capterra.com/p/65346/ONE/)

Reasons for choosing FileHold

Better support, more features, and the sales team did a better job explaining the product.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TW

Travis W.

Director of IT

Non-Profit Organization Management

### "Trustworthy product"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

November 7, 2025

Pros

FileHold is an outstanding document management solution that combines ease of use with powerful functionality. The user interface is intuitive, making it simple to organize, search, and manage documents efficiently. The customer support team is exceptional—responsive, knowledgeable, and always willing to go the extra mile. FileHold also excels in user and group management, providing strong administrative control and security. Overall, it’s a reliable, user-friendly system backed by premium support. Highly recommended!

Cons

While FileHold offers solid document management and reliable customer support, it falls short in a few key areas compared to competitors like Laserfiche. The most noticeable gap is the lack of modern AI integration for tasks such as automated document classification, intelligent search, and workflow optimization. These capabilities would significantly enhance productivity and reduce manual effort. Additionally, the interface, though functional, could benefit from more dynamic and customizable features to better align with evolving business needs. Overall, FileHold is dependable but would greatly improve with stronger AI-driven tools and expanded automation features.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

ML

Mindy L.

Office Manager

Construction

### "FileHold is an excellent electronic filing system"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 3, 2025

FileHold has been a wonderful software to find whatever you need without going through boxes and boxes. The features for searches and organizing your information is endless. It's been amazing to look up old time cards and invoices when needed. Our Accountant loves it, as they use it when they need to audit our books, as they are looking for specific documents.

Pros

How customizable everything is, it's a blank slate for setting up your company and your needs. They listen to their customers, I submitted a suggestion and they updated the software to incorporate my suggestion. They even reached out to let me know they were going to add the suggestion which was great customer service.

Cons

How small the font is on library. When you decide to remove a metadata field from a schema it retains the information so you can't actually completely remove so it can make things a little tricky when searching or reusing the field. The watch folder list cant be sorted, it's in the order they were entered and if you have a lot of watched folders trying to find one to edit the information can be frustrating. Really all my cons on this software are just minor personal preferences. The only frustrating part was trying to figure out what metadata fields you should create need and how you should structure your library. Because you don't know what how the system functions so down the road you realize how things work and different ways you should have set things up. For example with Vendor Bills we a field called account number then for our insurance policies we have a field called policy number. When I could have used the same field for those two fields.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PC

Penny C.

Senior Director, Global Payroll Operations

Information Technology and Services

### "Filehold Review from a happy customer"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 27, 2025

Overall experience is excellent with FileHold. We removed thousands of paper documents and digitized the whole process globally at Celestica. FileHold serves us very well!

Pros

The user experience is very good. We like that it allows us to upload/publish thousands of documents globally to store in individualized folders by employee. The organization factor and digitization is a game changer for us.

Cons

There nothing to like 'lease' about filehold. Ideally I'd like to see if there can be any integration with HCM/Talent Acquisition tools.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BH

Bonnie H.

SMTS Quality Engineer

Semiconductors

### "Has great potential if transparent from the start on all aspects of the system and user expecations."

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

June 23, 2025

Support was consistent, however communication of promises made by the main contact and the software engineers was not clearly set and confusion caused some problems.

Pros

Simplicity of the system it's familiar and relatable to users. Set up like Microsoft structure. Worth exploring.

Cons

Individual Licensing costly beware ask question. Not a one system purchase dependent on individual user licensing which can get costly with no. of employees using.

Switched from

[Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)

No longer supported and was deteriorating.

Alternatives considered

[TQMSOptima](https://www.capterra.com/p/10026137/TQMSOptima/)

[Qualityze Suite](https://www.capterra.com/p/153199/Qualityze-EQMS-Suite/)

[DocuWare](https://www.capterra.com/p/220466/DocuWare/)

[InfiniteECM](https://www.capterra.com/p/154776/InfiniteECM/)

Reasons for choosing FileHold

The format of system was relatable to employees. Easier to train.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RS

Rachel S.

Controller

Hospital & Health Care

### "Decent Product at the Price Point"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

June 23, 2025

Pros

\*Easy to use, and saves tons of paper by not using hard files anymore. \*The interface is really easy to navigate as well.

Cons

\*Our version only works if we are on our hospital network. In other words, we cannot use it remotely / over the cloud. I'm not sure if that's available in other products, I just wish it was at this price point. \*Sometimes the search function is finicky and won't pull up a document unless the full word is used \*Only one user can scan files in at at time

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

EF

Eric F.

Director of IT

Aviation & Aerospace

### "Doc it. Lock it. - FileHold"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 13, 2025

My overall experience with FileHold has been very positive—it’s a reliable, easy-to-use solution that met our needs and delivered great value with strong support throughout.

Pros

What I liked most about FileHold was its excellent support, affordable cost, user-friendly interface, and the ease with which our team was able to learn and adopt it.

Cons

Setup and configuration is a little more involved than some applications and almost always requires a support staff to assists in install and configuration.

Alternatives considered

[Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)

[M-Files](https://www.capterra.com/p/122215/M-Files/)

Reasons for choosing FileHold

Chose it for familiarity, ease of use, and COST!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RS

Rebecca S.

Regulatory and QMS specialist

Medical Devices

### "FileHold user review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 10, 2025

I absolutely love it—and so do my users. I've successfully converted several departments that were previously resistant to going paperless. Once they saw how quickly they could locate specific documents, like purchase orders, in just seconds, they were immediately on board. Thanks to FileHold, the days of tirelessly searching for old purchase orders are over."

Pros

FileHold is extremely easy to set up. Day one I was able to start adding documents. The cabinet and folder configurations are set up easily by the admin and very configurable

Cons

When a folder contains multiple pages, it would be helpful to have navigation arrows that allow you to jump directly to the beginning or end, rather than clicking through each individual page number

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CW

Chris W.

IT Manager

Warehousing

### "Outstanding FileHold"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 29, 2025

I have been IT Manager for over 7 years. I have never had a bad experience with FileHold. The product is excellent. Latest assisted upgrade was flawless. The technician was very knowledgeable and professional and efficient.

Pros

We have been using FileHold for over 10 years. We have upgraded it many times. FileHold is a very stable product, well built, does what it is supposed to, very few errors. We don't use all of the features, but it is easy to deploy and manage.

Cons

We were hoping to have some sort of Dynamics NAV invoice approval process, but as we have a very small IT department, we never get around to it. Maybe there is an API we could use to integrate with our Dynamics NAV environment?

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KR

Kelsy R.

Document Control Lead

Oil & Energy

### "Great document management system that is highly adaptable."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

March 3, 2025

Pros

FileHold has provided us with a document management system that suits our company, and projects needs and is highly adaptable.

Cons

I don't have any major dislikes with FileHold.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/34668/FileHold/reviews/)

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