# Page 2 | FileHold Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is FileHold the right Document Management solution for you? Explore 56 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/34668/FileHold/reviews

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FileHold

4.7 (56)

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Last updated March 13th, 2026

# Page 2 - Reviews of FileHold

## Showing most helpful reviews

Showing 26-50 of 56 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

PC

Penny C.  
Senior Director, Global Payroll Operations  
Information Technology and Services  
Used the software for: 2+ years

### "Filehold Review from a happy customer"

June 27, 2025

5.0

Overall experience is excellent with FileHold. We removed thousands of paper documents and digitized the whole process globally at Celestica. FileHold serves us very well!

Pros

The user experience is very good. We like that it allows us to upload/publish thousands of documents globally to store in individualized folders by employee. The organization factor and digitization is a game changer for us.

Cons

There nothing to like 'lease' about filehold. Ideally I'd like to see if there can be any integration with HCM/Talent Acquisition tools.

Review Source

RS

Rachel S.  
Controller  
Hospital & Health Care  
Used the software for: 2+ years

### "Decent Product at the Price Point"

June 23, 2025

4.0

Pros

\*Easy to use, and saves tons of paper by not using hard files anymore. \*The interface is really easy to navigate as well.

Cons

\*Our version only works if we are on our hospital network. In other words, we cannot use it remotely / over the cloud. I'm not sure if that's available in other products, I just wish it was at this price point. \*Sometimes the search function is finicky and won't pull up a document unless the full word is used \*Only one user can scan files in at at time

Review Source

Tracie E.  
Pca  
Hospital & Health Care  
Used the software for: I used a free trial

### "First time user"

June 17, 2022

5.0

Pros

Good customer support. Wide range of features.

Cons

All the software I have used in the past wasn't as pricey as Filehold

Review Source

MR

Merv R.  
President  
  
Used the software for:

### "We actively recommend FileHold as a Document Management system and as an excellent companion product"

March 20, 2009

4.0

We actively recommend FileHold as a Document Management system and as an excellent companion product with the Eloquent KM Suite. Together they manage the entire life cycle of all records from creation to permanent archives or destruction.

Pros

Eloquent Systems has a Web-based Knowledge Management software suite that does not have a Document Management component. Using the API's provided we were easily able to integrate the two products. Our products could always link to digital content of most types. Now it can link directly to a FileHold folder for a seamless. A search into the Eloquent KM software will find documents stored in FileHold as well as the various Eloquent applications.

Cons

We have limited hand-on experience with the product, but understand the application well and do not find FileHold lacking in any way.

Review Source

EP

Eric P.  
President  
  
Used the software for: 2+ years

### "FileHold DM Software - Great Value"

May 25, 2016

5.0

Pros

The product can be used in a basic configuration or an advanced configuration with many features for complicated environments.

Cons

The only challenge we face with implementation of this product is the shift from the normal PC file system to a DM system which is mostly a user issue

Review Source

kely L.  
Analista de Seguridad Industrial  
  
Used the software for: Less than 6 months

### "Easy file management"

June 23, 2018

5.0

Manage my files in a simple and organized way

Pros

I like to be able to add different Excel files, admitting the load of these quickly, has different tools for its usefulness. Good for document organization.

Cons

At the time I had to pay some attention to the demo video to be able to understand in depth.......

Review Source

OP

Omarie P.  
Marketing Specialist  
  
Used the software for: Less than 6 months

### "FREE & USEFUL! Like most Google Softwares :)"

February 12, 2019

5.0

Pros

This is a nice, simple solution for note-taking. Much better than having a million post-it notes scattered on your desk everywhere! I enjoy using the notes for to-do lists, websites, reminders, you name it. And it's great that it is free to use! I like to use it on my iPad as well with my apple pen because it really works like a sticky note, and you can change colors which is a bonus.

Cons

I would like their to be a feature to password protect a note for things like passwords. Other then that it's great!

Review Source

RK

Ramesh K.  
Project Manager  
Computer Software  
Used the software for: 1-2 years

### "Synergy Software Systems - FileHold DMS"

May 26, 2016

4.0

Pros

Easy to use functionality, Connector to add documents & excel files directly from Word/Excel. Content Search, Save Searches, Redaction, Sticky notes, and lots of other useful & effective features. Supports both thick & thin clients.

Cons

Workflow designer in a graphical representation with drag & drop of the fields in the product is not available. Vendor-wise no negative comments.

Review Source

NP

Nicole P.  
Project Coordinator  
Computer Software  
Used the software for: 1-2 years

### "Easy Navigation and handful Menu options"

May 2, 2016

4.5

Pros

The app has easy to use navigation. There are a number of menu items with a few submenus as well. There is a number of features in this app to perform various operations. It’s a kind of app which has features for every other department

Cons

Great app with good functional features. No issue with any of the existing functionality here.

Review Source

KA

Khalid A.  
Owner  
Computer Software  
Used the software for: 2+ years

### "Solution Provider"

May 25, 2016

5.0

Pros

Ready to run out of the box. Competitive price. Great support.

Cons

Nothing. I really like the software and it meets all my (and my clients) needs.

Review Source

cL

charon L.  
Systems Analyst  
Retail  
Used the software for: 2+ years

### "Professional file management system"

May 25, 2016

4.0

Pros

Life cycle Management, Advanced Search and used history log

Cons

Microsoft Office Integration and Optical Character Recognition (OCR) and Indexing

Review Source

MK

Michal K.  
Key Account Manager  
  
Used the software for:

### "If you need a software you want to be intuitive from one hand and a powerfull tool from another."

March 24, 2009

5.0

If you need a software you want to be intuitive from one hand and a powerfull tool from another - choose FileHold. Rememeber, it is an electronic library - so whenever you change, add, delete or even delay something, your boss will know it ;)

Pros

As an electronic library, File Hold is a perfect solution. It has all the features such a software should have and even more! A proper use of the smart folder functionality gives you a tool for making a "soft" workflow. "Hot key" functionality integrates FH with other systems you are working with. And it is easy, really easy to use.

Cons

I use FH as an electronic library and it is perfect. I find no problems at all.

Review Source

GP

George P.  
CEO  
Management Consulting  
Used the software for: 1-2 years

### "A simple and powerful way to manage large document sets "

May 25, 2016

5.0

Pros

FileHold is as intuitive as it is powerful. With its metadata-based architecture, FileHold allows me to find the exact documents I need faster and easier than any other document management platform.

Cons

I hope they release a Mac operating system version soon!

Review Source

EP

Eric P.  
President  
  
Used the software for:

### "Great product that is stable, scalable, and well-tested."

August 14, 2008

5.0

Great product that is stable, scalable, and well-tested.

Pros

1\. Very simple and straight-forward setup. 2. Licensing model allows smaller organizations enter into a document management solution and have it grow with their business. 3. Functionality available for the basic purchase exceeds that of competitors. 4. The use of web services allows for the ability to develop solid API's and access a repository from anywhere.

Cons

1\. There is no import application that comes with the product for easy conversion from other storage software or scanning projects

Review Source

L

Luis  
  
  
Used the software for:

### "Guaranty of success"

January 17, 2014

5.0

This is a wonderful product; in just one simple and intuitive interface you get so much functionality that is almost unbelievable. The flexibility and easiness of use and administration, makes of FileHold a very powerful tool to expand the use of the electronic document in organizations of any size. These features alone are a guaranty of success for the project.

Pros

Flexibility, easiness, price

Cons

Graphic workflows and PDF forms

Review Source

Response from FileHold

January 21, 2014

A graphic workflow designer and support to automatically capture data from PDF forms has been added to FileHold in the last release FileHold 14. Customers on FileCare who need these features are encouraged to schedule their no cost upgrade.

MLP

Maria Luisa Pineda  
  
  
Used the software for:

### "Document Management Software that shows results fast!"

January 21, 2014

5.0

Filehold is an excellent Document Management System, it is easy to implement, easy to learn, has powerful functionality and excellent architecture that supports growth. FileHold uses the latest technology and gives excellent and fast support to all its national and international clients. If you want to see fast and quality results on your document management project, chose FileHold, you will be very happy with the results. With FileHold becoming a paperless company is an easy task!

Pros

Filehold is a Solution that gives real results fast!

Review Source

Response from FileHold

October 8, 2014

FileHold guarantees a 2 hour technical installation or we will work for free until it is done - Larry Oliver - President

AT

Austin T.  
IT Consultant  
Computer Software  
Used the software for: 6-12 months

### "Documents lifecycle can be streamlined"

May 2, 2016

4.0

Pros

FileHold has functionality to streamline workflow for documents by creating a few rules. It helps to stay organized and access records as needed. It is quick to access files as needed from servers, File uploading process is smooth as well.

Cons

Since it supports calendar. Would it be possible to sync my Gmail calendar events?

Review Source

MD

Marc D.  
Sales and Marketing Manager  
  
Used the software for:

### "Image Advantage Solutions Inc. Experiences with FileHold"

October 28, 2015

5.0

Image Advantage Solutions Inc. became a FileHold partner in 2005 specializing in offering FileHold to Municipalities and other government organizations along with private industry. We have installed many systems since that time and have been "FileHold Partner of the Year" in 2012 and again in 2014 and are the only Partner to have won this prestigious award twice. Every client that we have sold FileHold to is very happy with the system. The features, pricing and service have been excellent. The Workflow is powerful yet easy to understand. FileHold is one of the few systems where users may create their own workflows.

Review Source

MD

Matt D.  
IT Director  
Computer Software  
Used the software for: 6-12 months

### "Easy deployment and Calendar support"

May 2, 2016

4.0

Pros

The software is very good and have great features. Can be deployed on the cloud with help from support team. It keeps me organized by sending reminders of my events overtime.

Cons

User interface is good but can be changed to have good color combinations. Colors will make good effect and will improve the UX.

Review Source

JC

Jamie C.  
Project Manager  
  
Used the software for:

### "I would recommend Filehold to any company looking for a document management solution."

March 20, 2009

5.0

I would recommend Filehold to any company looking for a document management solution. The product itself and the support offered by the company are of the highest quality.

Pros

We implemented Filehold as part of a complex Enterprise wide technology refresh for a customer. The Filehold team provided excellent support throughout the implementation and the system itself has proved to be highly stable, reliable and intuitively and intelligently designed.

Cons

There are no cons that I am aware of.

Review Source

EP

Eric P.  
President  
  
Used the software for:

### "An application that just works!"

March 14, 2012

5.0

We have been working with FileHold for over 4 years. During that time, we have not had a more stable, feature-rich and better supported application in our environment. The product is full of functionality that adds value to the platform and is not just "bells and whistles."

Pros

Stability Compatibility/Integration Ease of use Accessibility to Data

Review Source

Response from FileHold

October 8, 2014

The FileHold mission statement was to build a product that is feature rich and affordable for organizations of all sizes - that mission has been accomplished - Larry Oliver - President

RS

Robyn S.  
Accounting Manager  
Electrical/Electronic Manufacturing  
Used the software for: Less than 6 months

### "Solid!"

June 29, 2018

5.0

Pros

We used this at a CPA office and it was very reliable! I felt like my files were being saved securely.

Cons

I don’t really know of any. It took a minute to figure out how to navigate through the interface but not long

Review Source

MT

Michael T.  
Director  
  
Used the software for:

### "Highly recommend this system to any resellers or customers looking for a proven document management "

April 7, 2009

5.0

Highly recommend this system to any resellers or customers looking for a proven document management system.

Pros

FileHold is a very user friendly document management system. Its a robust system with feature rich functionality out of the box. Customers can be up and running within hours rather than months with this system.

Cons

Its so feature rich that not all functionality would be used in most instances.

Review Source

MK

Mohanakanan K.  
System Engineer  
  
Used the software for:

### "It's an easy to manage solution for organizations who want their important corporate information."

March 20, 2009

4.0

It's an easy to manage solution for organizations who want their important corporate informations located in a single system that can provide a broad range of document management functionalities.

Pros

Scalable, which caters to large volumes of documents, can be integrated with other applications and provides document classifications.

Cons

Does not support open source operating system environments

Review Source

AR

Andy R.  
President  
  
Used the software for:

### "FileHold is an exceptional product at an affordable price. "

March 20, 2009

5.0

FileHold is an exceptional product at an affordable price. It is everything that a small to medium sized business needs to become paperless.

Pros

Quick and Easy implementation, easy to use, broad set of features, great for scanning and filing documents electronically.

Cons

none so far.

Review Source

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