# Denticon Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Denticon the right Dental solution for you? Explore 118 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/35009/Denticon/reviews --- Denticon 4.5 (118) [View alternatives](https://www.capterra.com/p/35009/Denticon/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 29th, 2026 # Reviews of Denticon Ease of use 4.4 Customer Service 4.3 ## Pros and Cons in Reviews Desiree G appointment setterHealth, Wellness and Fitness, 201 - 500 employeesUsed the software for: 6-12 months. “I love that it lists all past appointments and it has flash notices that mention the most important things you need to watch for.“ January 8, 2026 Desiree G appointment setterHealth, Wellness and Fitness, 201 - 500 employeesUsed the software for: 6-12 months. “I have also had issues with it closing with out any reason and you have to resign in and re open any windows you may have had open.“ January 8, 2026 BW Beth W Director of OperationsMedical Practice, 51 - 200 employeesUsed the software for: More than 2 years. “Denticon is a cloud based Practice Management Software which has improved every aspect of our work flow, reporting and staffing as a DSO with 9 locations.“ October 23, 2024 da david a DentistHealth, Wellness and Fitness, 11 - 50 employeesUsed the software for: More than 2 years. “They have no single centralized agent to assist with transitioning, you have to submit help tickets that you may or may not receive a response to. “ October 22, 2025 JC Jose C PresidentMedical Practice, 11 - 50 employeesUsed the software for: 1-2 years. “Properly focused on AI integration to facilitate practice management and treatment.“ April 9, 2026 MM Meade M Pediatric DentistHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 1-2 years. “Pull downs in Operative need detailing. When you save progress notes, especially after completing pull downs in Operative, I have to edit misspellings and other mistakes.“ October 28, 2024 Allison J COOHealth, Wellness and Fitness, 11 - 50 employeesUsed the software for: More than 2 years. “We can login from anywhere, which is nice especially with remote employees.“ April 21, 2026 Desiree G appointment setterHealth, Wellness and Fitness, 201 - 500 employeesUsed the software for: 6-12 months. “I do not like that you can't copy and paste things using the mouse.“ January 8, 2026 ## Showing most helpful reviews Showing 1-25 of 118 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Desiree G. appointment setter Health, Wellness and Fitness Used the software for: 6-12 months ### "Making appointments easier!" January 8, 2026 5.0 Overall my experience has been wonderful. Easy access, great support when needed, everything in one easy place. Great product all the way around. Pros Everything is in one spot. Any information that you would need for a patient is available in it's on place. You can leave detailed back notes that can be shared with all other employees. I love that it lists all past appointments and it has flash notices that mention the most important things you need to watch for. It's very simple to learn how to use it. I had a little bit of training and got it right away. Cons I do not like that you can't copy and paste things using the mouse. I have also had issues with it closing with out any reason and you have to resign in and re open any windows you may have had open. It takes up extra time that could be better used contacting the next patient. Review Source CV Clarinda V. Dentist Health, Wellness and Fitness Used the software for: 1-2 years ### "Good overall " November 8, 2024 5.0 Very good experience; everything is a OKAY Pros It is very user friendly; quick and easy to learn and understand Cons Some notes and terms are not very specific Switched from [Qsistant](https://www.capterra.com/p/237562/Qsistant/) not so user friendly; not quick and easy to learn and understand Review Source MM Meade M. Pediatric Dentist Health, Wellness and Fitness Used the software for: 1-2 years ### "OK, but could be so much more comprehensive and helpful for both front desk and treatment personnel." October 28, 2024 3.0 After having used DOX Pediatric Dental Software for 30 years, Denticon is not as comprehensive or intuitive to use. Although the basic DOX software is much older, it seems more comprehensive in the areas of account management, estimating co-pays for patients with various insurances, photos archiving and ease of use. On a scale of 1-10, with 10 being the best software, Denticon at this time, rates a 4-5. smm Pros Easy to learn. Fairly basic software Like the dual screen ability Cons 1\. Patient visit slips lack information about last Panoramic and BW x-rays. Have to dig through the ledger to find out date of last pan/bw. Production killer 2. Pull downs in Operative need detailing. 3. When you save progress notes, especially after completing pull downs in Operative, I have to edit misspellings and other mistakes. 4. Need ability to permanently turn off the checked "Prod. View", so colored blocks never showup. It is hard to read names with appointments have color. 5.Maybe we are entering data incorrectly, but in the patient information screen, I need to easily find the names of both mother and father of our Pedo patients. 6. DropSpot escribe software is cumbersome to use...took several attempts to figure out how to use properly. 7. I have not found a way to save all photos of Hygiene patients. In DOX, we were able to save all hygiene photograph through out the years in it's "Letter Writing" folder. I need to save every photo taken at every Hygiene appointment so that, we are able to watch oral/facial Growth and Development. Switched from [Dental Office Xpress (DOX)](https://www.capterra.com/p/129578/Dental-Office-Xpress-DOX/) My practice was bought out by Rock Dental Brands Review Source DD DOUGLAS D. Dentist/Business-Owner Hospital & Health Care Used the software for: 2+ years ### "Big help for our small office." October 23, 2019 5.0 Has become a vital tool to our practice. Helps us keep up in the arena with much bigger competitors. Pros Nicely integrated; billing, management, clinical. Staff all find it easy to use. Cons Initially clinical graphics were not too impressive -- but newer/upgraded graphics are great. Alternatives considered [Dentrix Ascend](https://www.capterra.com/p/177828/Dentrix-Ascend/)[Curve Dental](https://www.capterra.com/p/98688/Curve-Dental-Hero/) Reason for choosing Denticon Tried Denticon in their "sandbox", and it seemed useful and straightforward. They also had a good long history, track-record in "cloud-based" software. Switched from [Dentrix Enterprise](https://www.capterra.com/p/161566/Dentrix-Enterprise/) With Dentrix it often that keeping up with the software (cost, training, maintenance, necessary hardware, upgrades, etc...............) had become its own primary feature; what little value Dentrix actually provided to our practice was hard to define (not clear at all). Review Source JF Joshua F. Dentist Health, Wellness and Fitness Used the software for: 2+ years ### "After years of use, I can't see myself using anything else" May 28, 2020 5.0 Denticon has been awesome. I don't deal with the issues of servers, backups, backup storage, security, ransomware, etc., that many of my colleagues have dealt with. My experience has been excellent. Pros I love the cloud based access, ease of viewing records, schedules, reports, etc., from any device, including my phone. Excellent training videos for new users. No need to worry about backups and off-site backup storage. No security concerns. Cons Sometimes reports are hard to navigate. Sometimes support is challenging with no 800-number support available. Alternatives considered [Open Dental](https://www.capterra.com/p/122350/Open-Dental/)[Dentrix Ascend](https://www.capterra.com/p/177828/Dentrix-Ascend/) Reason for choosing Denticon Age and development of product, image backup and storage Switched from [Curve Dental](https://www.capterra.com/p/98688/Curve-Dental-Hero/) Imaging, software robustness. (is that a word?!) Review Source SS Sherry S. Dental hygienist Health, Wellness and Fitness Used the software for: 6-12 months ### "I would rather use paper charts" February 14, 2025 1.0 Any time they update this software they make it even worse. I’ve used multiple other dental software and this is by far the worst Pros Absolutely nothing! Writing in a paper chart is easier than using this program Cons I have to click an inordinate amount of times to do anything with this software Switched from [DENTECH](https://www.capterra.com/p/85034/DENTECH/) Not my decision, management decided what product to use Review Source MC Michael C. Doctor Medical Practice Used the software for: 2+ years ### "Denticon Dental Practice Management" April 25, 2024 2.0 Fair to poor with poor support, customer service. Pros Cloud eliminates maintenance but at a cost Cons Inconsistent, expensive with frequent cost increases, poor xray integration and worthless support... Reason for choosing Denticon There were no alternatives in 2009 when we initially purchased. Switched from [SoftDent a Sensei product](https://www.capterra.com/p/231653/SoftDent/) Cloud offering limited maintenance and backup responsibility. Review Source BT Beth T. Revenue Cycle Manager Executive Office Used the software for: Less than 6 months ### "Paying for a system with minimal support that we cannot use " October 19, 2022 1.0 Extremely disappointing. Pros What looked good was the options for multiple clearinghouses…. 5 clinics taken live over a month and now I would say stay away because it’s not worth the level of poor support and the worst go live experience. Cons Lack of support and project management. Our implementation specialist was fired just prior to our first go live. So she may have dropped the ball but Denticon still failed to pick up that ball and make things right. Switched from [OrthoTrac a Sensei product](https://www.capterra.com/p/231655/OrthoTrac/) To accommodate multiple service lines and reporting capacity. Review Source BP Brandy P. Sr. Regional Director Education Management Used the software for: 2+ years ### "Denticon software" June 12, 2024 3.0 Pros All features and the pt information page. Cons How often it goes down dur to problems. Switched from [Dentrix](https://www.capterra.com/p/2329/Dentrix/) Bc we had multiple locations and this way it was just one database of patients Review Source AT Andres T. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Dental Software" March 18, 2020 5.0 I like the ease of the overall software and how when new employees come in with no knowledge they pick it up super quick. Definitely recommend to any dental office that is looking for a new dental software. Pros I love this software, it is easy to navigate even with zero knowledge of the product. The software makes it easy to figure out how to change or add anything and when I can't find it in the help portal the staff is super helpful and always get back to us quickly when we have a question. Cons I haven't found any cons so far with using this software Alternatives considered [Open Dental](https://www.capterra.com/p/122350/Open-Dental/)[Eaglesoft](https://www.capterra.com/p/60064/EagleSoft-13-00/) Reason for choosing Denticon The ease of the product, the price was very fair, Review Source CK Christopher K. Dentist Hospital & Health Care Used the software for: 2+ years ### "A great, reliable dental software" October 23, 2019 5.0 I utilize Denticon daily to run my practice. From daily reports to statements, it is a solid product, especially for the price point. Easily navigable screens. Training videos are an added plus. Pros I like how user-friendly the software is. If there is something that you need help with, one of the videos can often resolve the problem. If not, it is easy to submit a ticket, which will be answered quite promptly. I also really like the capability of being able to log on from any location, even from my smartphone, using Chrome. Cons I'm not an experienced billing specialist, but I did notice when I was posting payments that there are some quirky auto-adjustments that occur. It seems a little complicated and counterintuitive, but it's a minor issue that an experienced biller would be able to either utilize or circumvent. Reason for choosing Denticon Price and familiarity. I had previously used Denticon in another dentist's practice that I worked at. Review Source DD DOUGLAS D. Dentist/Business-Owner Hospital & Health Care Used the software for: 2+ years ### "So glad we made the switch!" December 9, 2018 5.0 It's a very useful tool that let's us function at a much higher level than a small office such as ours otherwise could. Pros We'd been longtime Dentrix users prior to this -- leaving that behind and switching to Denticon was by far one of the most significantly beneficial changes we've ever made to our office operations. We would never even consider going back. We have found so many benefits and unexpected synergies in using Denticon -- and it seems like we're always discovering a few more. We are sure that it has been a genuine competitive advantage for us -- making it possible for us to keep-up and even excel in today's rapidly-evolving dental practice arena. Cons Sometimes I think less opening of new windows, less clicking through steps might be appreciated (but I understand that a lot of that is due to necessary tracking/documentation for security and accountability). Review Source DM Diane M. Patient Advocate Manager Medical Practice Used the software for: 2+ years ### "Cloud Based Dental Software" June 1, 2020 5.0 Overall we have been pleased with Denticon and their software. We are able to continue to move forward with technology without being stuck with paper charts, or old ways of doing business. We are constantly evolving and Denticon evolves with us. The ability to access the software from all locations and continue business is a huge advantage over a traditional software program. Pros The team at Planet DDS is constantly reaching out to the users and looking to them for the improvements and usability of the software. They are responsive to all inquiries and their customer service is some of the best in the industry. Cons Because it is cloud based, if there are internet issues or server issues from Denticon side, the software can go down (rarely occurs though). Review Source kW kristina W. Owner Medical Practice Used the software for: 2+ years ### "Faithful to Denticon" October 4, 2019 5.0 It’s been great Pros The ease of use. I was one of the beta users in the early days, and when I felt something needed changing, we would call and the staff at Denticon. Would make the adjustments. Cons The cost increases. It’s too bad that early adopters aren’t grandfathered in to a fixed price. This would also encourage dentists to stay with you, because if they left, they would lose their price. Reason for choosing Denticon My brothers recommendation Review Source PD Pauline D. Office Manager Dentist Office/ Consultant Health, Wellness and Fitness Used the software for: 2+ years ### "Denticon software review" January 10, 2017 5.0 I really love identical software - When we opened our first dental office 5 years ago, I researched a lot of software. Before even becoming a customer, I was able to go and get a test account online and try it out! At the time (5 years ago )many of the big names did not have a way to check or use the software via the internet. Denticon is cloud based and I can check whatever I need to from anywhere. Easy to use, easy to train on and great when you add or close offices! I 've trained other dental offices on other software and the programs are not as user-friendly! I thought this was one of the best software programs on the market and still think that way today! I would highly recommend it! Pros Easy to use and train on. Cloud based. Scaleable. Good reports Cons That when you update an address you have to update it then save it and then go back and do it again hitting the update key. Doesn't have a patient confirmation feature built in. Review Source AP Andrew P. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Denticon" May 22, 2020 5.0 Overall very pleased Pros cloud-based, easy-to-use, constantly improving features, \[SENSITIVE CONTENT HIDDEN\] is AMAZING Cons monthly cost, occasional lag and crashing, customer service not as responsive Alternatives considered [Open Dental](https://www.capterra.com/p/122350/Open-Dental/)[Curve Dental](https://www.capterra.com/p/98688/Curve-Dental-Hero/)[Eaglesoft](https://www.capterra.com/p/60064/EagleSoft-13-00/) Review Source OB Orest B. OWNER Used the software for: ### "Solo practice startup with Denticon" November 20, 2015 5.0 Cloud based, no servers necessary other than a Network Attached Storage (NAS) drive for my xrays which cost $250. The software is designed for enterprise/large/multiple office practices, therefore it is supremely over engineered for a standard 1-3 doc practice. Denticon is like Dentrix but in the cloud. Denticon has also been around for over 10 years and is a solid company. Things I like: 1. Scheduler shows procedures for the appointment and includes the tooth/surface, unlike other PMS 2. Quick batch entry of EOBs and payments 3. Integrates with Lighthouse 360 well 4. Copies of xrays taken in the office are copied to the cloud via Dentiray, I can view xrays remotely on my iPhone or at home, no need to remote in to my office 5. Denticon does not break: there is never a software update gone bad to worry about, there is never a hardware issue, if there is an internet problem Denticon mirrors your data at multiple data centers across the US 6. Virtual Business Services aka outsourced insurance and aging support: To check and verify/enter insurance plans there is a button on the appointment that sends the patient's insurance info to a Denticon agent in the US who then will verify and enter all the necessary insurance info into the patient file. No one offers that. 7. Realtime eligibility: A button you press in the patient's file that connects with the insurance carrier and gives you an immediate eligibility and benefits remaining report 8. Built in time clock for staff. No other cloud PMS that I looked at offers this. 9. Easy to add new users, new locations/practices Since new ownership software updates have been more frequent but sometimes buggy. Denticon does not have the same grassroots user base interaction/support that is inherent in systems like Dentrix, Open Dental or Eaglesoft because their market penetration is geared towards multiple office/DSO customers. Review Source CN Christina N. Dentist Hospital & Health Care Used the software for: 2+ years ### "Denticon Software" June 5, 2020 4.0 Overall experience with Denticon have been mostly positive. They are continually adding new features to aid in ease of use. Pros I like the fact that it is web-based so I can easily access patient chart from home whenever I need to. Very helpful for after hours emergency calls. Cons There used to be an option to call support with any questions. Now, you need to put a ticket in through their help portal and they will email you back. Review Source SE Sarah E. Office Manager Hospital & Health Care Used the software for: 2+ years ### "Great All-Around Software, Constantly Improving" October 18, 2016 5.0 We've been using Denticon since 2007 after switching from Kodak Practice Works. We've been very happy with the existing features, as well as the new features that have been introduced over time. We've been able to remove routing slips and paper charts from our day-to-day practice with this software. We've also been able to seamlessly integrate our digital x-ray software and our payment processing, as well as our electronic claims submission. When we have experienced issues interacting with the software, the PlanetDDS team is always quick to respond. We've also offered a few feature suggestions over the years, and all of them have been implemented. Overall, we're very pleased with the software, and would recommend it to any dental practice. Review Source TH Tsolair H. Dentist owner Hospital & Health Care Used the software for: 1-2 years ### "Denticon review" May 22, 2020 5.0 It has been such a blessing being able to use this cloud based software, which has allowed me to access data remotely. Pros Ease of use, ability to work remotely, excellent customer service Cons Transitioning from old software to new software Reason for choosing Denticon Ease of use, excellent customer service Switched from [Eaglesoft](https://www.capterra.com/p/60064/EagleSoft-13-00/) I wanted a cloud based software Review Source MC Monica C. Office Manager Hospital & Health Care Used the software for: 2+ years ### "Great PM Software" August 19, 2016 5.0 We've used Denticon for six years, and will continue to do so. The interface, while aesthetically utilitarian, is logical, functional and easy to navigate. The learning curve is very quick for new employees, which is of tremendous value. Most important of all is the prompt, friendly, knowledgeable support. They have the best support team we've ever worked with. Pros The Support Team is outstanding. New features and updates are seamless and useful. Great image handling via Apteryx bridge. Cons The interface is not as modern and slick as some others, but that is purely cosmetic. Review Source LV Lisa V. Vice President of Operations Hospital & Health Care Used the software for: 2+ years ### "Denticon is a fantastic product! Very satisfied customer! " January 11, 2017 5.0 Very user friendly, easy for new staff to learn with the integrated knowledge base and training videos- accommodates different learning styles. We are a growing mobile dental company with over 70 offices and Denticon fits our needs to a "T" with the many schedules and reports we run daily, monthly and yearly. The customer service, support and sales departments are always friendly and willing to go that extra mile to help. We have grown and gone through changes over the last 6 years and I couldn't imaging using a different vendor! Happy with the continued upgrades as well! Pros user friendly, regular upgrades Review Source SA Sapna A. Controller Hospital & Health Care Used the software for: 2+ years ### "Its easy to use" January 10, 2017 4.0 its easy to learn. I wish it had more interactive capability to click from reports to patients to work on reports easily. Customer support can be better. some time we want to talk to a person to solve the problem instead of opening a trouble shooting ticket, but it is not possible. For the amount we pay per month, we wanted more in person customer support. Pros easy to use and learn Cons reports are not workable Customer support for software is only available through online trouble ticketing. we pay $ a month and will like to see more in person support Review Source SL Sarah L. Dentist Health, Wellness and Fitness Used the software for: 2+ years ### "EFFICIENT & RELIABLE" October 25, 2016 4.0 Our office has been with Denticon since the end of 2012. Their software is efficient and is backed-up by wonderful, knowledgeable, friendly support team. They integrate with companies who also gives great service like them. No contract, cloud-based, reliable service, fast support...what else can we ask for more? Pros Everthing I said. Great software, cloud-based, integrates with efficient companies, and most of all, their efficient & friendly support team. Cons I think the software can have better fonts & looks. Review Source YV Yuri V. VP Health, Wellness and Fitness Used the software for: 2+ years ### "Not Worth the money" May 27, 2020 3.0 after using it for over 10 years they tippled our monthly fees Pros online was something new 10-11 years ago Cons some features are not functioning. over the years a lot of promises and nothing was delivered Review Source Similar Products Featured ## Related categories [Dental Imaging](https://www.capterra.com/dental-imaging-software/)[Dental Charting](https://www.capterra.com/dental-charting-software/)[Dental](https://www.capterra.com/dental-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.