# Denticon Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Denticon the right Dental solution for you? Explore 118 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/35009/Denticon/reviews --- Denticon 4.5 (118) [View alternatives](https://www.capterra.com/p/35009/Denticon/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 29th, 2026 # Reviews of Denticon Ease of use 4.4 Customer Service 4.3 ## Pros and Cons in Reviews Desiree G appointment setterHealth, Wellness and Fitness, 201 - 500 employeesUsed the software for: 6-12 months. “I love that it lists all past appointments and it has flash notices that mention the most important things you need to watch for.“ January 8, 2026 MK Mandy K ownerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: More than 2 years. “Perhaps there is one knowledgeable person in the entire organization—someone who is never available—but 99% of the time you are routed to support staff who are shockingly uninformed and unable to resolve even basic issues.“ November 14, 2025 BW Beth W Director of OperationsMedical Practice, 51 - 200 employeesUsed the software for: More than 2 years. “Denticon is a cloud based Practice Management Software which has improved every aspect of our work flow, reporting and staffing as a DSO with 9 locations.“ October 23, 2024 Desiree G appointment setterHealth, Wellness and Fitness, 201 - 500 employeesUsed the software for: 6-12 months. “I have also had issues with it closing with out any reason and you have to resign in and re open any windows you may have had open.“ January 8, 2026 JC Jose C PresidentMedical Practice, 11 - 50 employeesUsed the software for: 1-2 years. “Properly focused on AI integration to facilitate practice management and treatment.“ April 9, 2026 MK Mandy K ownerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: More than 2 years. “It’s as if they’ve forgotten that many of us are actively working and providing patient care, not engaging in pointless email chains that resolve nothing.“ November 14, 2025 Allison J COOHealth, Wellness and Fitness, 11 - 50 employeesUsed the software for: More than 2 years. “We can login from anywhere, which is nice especially with remote employees.“ April 21, 2026 da david a DentistHealth, Wellness and Fitness, 11 - 50 employeesUsed the software for: More than 2 years. “They have no single centralized agent to assist with transitioning, you have to submit help tickets that you may or may not receive a response to. “ October 22, 2025 ## Showing most helpful reviews Showing 1-25 of 118 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Dental Administrator Medical Practice Used the software for: 6-12 months ### "Cloud based dental software" March 29, 2019 5.0 Pros First I absolutely love the cloud based software! This helps us save space on site in the office and also it can be accessed from home if taking an emergency phone call. There are so many amazing functions and we keep learning more about how Denticon will improve our day! It's a relief to be paper free and the transition was relatively easy. With all of the new standards that dental offices must follow, it is already HIPAA compliant so that isn't a concern. Cons Many functions to learn! Will take us time but will be worth it. Review Source CV Clarinda V. Dentist Health, Wellness and Fitness Used the software for: 1-2 years ### "Good overall " November 8, 2024 5.0 Very good experience; everything is a OKAY Pros It is very user friendly; quick and easy to learn and understand Cons Some notes and terms are not very specific Switched from [Qsistant](https://www.capterra.com/p/237562/Qsistant/) not so user friendly; not quick and easy to learn and understand Review Source MM Meade M. Pediatric Dentist Health, Wellness and Fitness Used the software for: 1-2 years ### "OK, but could be so much more comprehensive and helpful for both front desk and treatment personnel." October 28, 2024 3.0 After having used DOX Pediatric Dental Software for 30 years, Denticon is not as comprehensive or intuitive to use. Although the basic DOX software is much older, it seems more comprehensive in the areas of account management, estimating co-pays for patients with various insurances, photos archiving and ease of use. On a scale of 1-10, with 10 being the best software, Denticon at this time, rates a 4-5. smm Pros Easy to learn. Fairly basic software Like the dual screen ability Cons 1\. Patient visit slips lack information about last Panoramic and BW x-rays. Have to dig through the ledger to find out date of last pan/bw. Production killer 2. Pull downs in Operative need detailing. 3. When you save progress notes, especially after completing pull downs in Operative, I have to edit misspellings and other mistakes. 4. Need ability to permanently turn off the checked "Prod. View", so colored blocks never showup. It is hard to read names with appointments have color. 5.Maybe we are entering data incorrectly, but in the patient information screen, I need to easily find the names of both mother and father of our Pedo patients. 6. DropSpot escribe software is cumbersome to use...took several attempts to figure out how to use properly. 7. I have not found a way to save all photos of Hygiene patients. In DOX, we were able to save all hygiene photograph through out the years in it's "Letter Writing" folder. I need to save every photo taken at every Hygiene appointment so that, we are able to watch oral/facial Growth and Development. Switched from [Dental Office Xpress (DOX)](https://www.capterra.com/p/129578/Dental-Office-Xpress-DOX/) My practice was bought out by Rock Dental Brands Review Source DD DOUGLAS D. Dentist/Business-Owner Hospital & Health Care Used the software for: 2+ years ### "Big help for our small office." October 23, 2019 5.0 Has become a vital tool to our practice. Helps us keep up in the arena with much bigger competitors. Pros Nicely integrated; billing, management, clinical. Staff all find it easy to use. Cons Initially clinical graphics were not too impressive -- but newer/upgraded graphics are great. Alternatives considered [Dentrix Ascend](https://www.capterra.com/p/177828/Dentrix-Ascend/)[Curve Dental](https://www.capterra.com/p/98688/Curve-Dental-Hero/) Reason for choosing Denticon Tried Denticon in their "sandbox", and it seemed useful and straightforward. They also had a good long history, track-record in "cloud-based" software. Switched from [Dentrix Enterprise](https://www.capterra.com/p/161566/Dentrix-Enterprise/) With Dentrix it often that keeping up with the software (cost, training, maintenance, necessary hardware, upgrades, etc...............) had become its own primary feature; what little value Dentrix actually provided to our practice was hard to define (not clear at all). Review Source JF Joshua F. Dentist Health, Wellness and Fitness Used the software for: 2+ years ### "After years of use, I can't see myself using anything else" May 28, 2020 5.0 Denticon has been awesome. I don't deal with the issues of servers, backups, backup storage, security, ransomware, etc., that many of my colleagues have dealt with. My experience has been excellent. Pros I love the cloud based access, ease of viewing records, schedules, reports, etc., from any device, including my phone. Excellent training videos for new users. No need to worry about backups and off-site backup storage. No security concerns. Cons Sometimes reports are hard to navigate. Sometimes support is challenging with no 800-number support available. Alternatives considered [Open Dental](https://www.capterra.com/p/122350/Open-Dental/)[Dentrix Ascend](https://www.capterra.com/p/177828/Dentrix-Ascend/) Reason for choosing Denticon Age and development of product, image backup and storage Switched from [Curve Dental](https://www.capterra.com/p/98688/Curve-Dental-Hero/) Imaging, software robustness. (is that a word?!) Review Source SS Sherry S. Dental hygienist Health, Wellness and Fitness Used the software for: 6-12 months ### "I would rather use paper charts" February 14, 2025 1.0 Any time they update this software they make it even worse. I’ve used multiple other dental software and this is by far the worst Pros Absolutely nothing! Writing in a paper chart is easier than using this program Cons I have to click an inordinate amount of times to do anything with this software Switched from [DENTECH](https://www.capterra.com/p/85034/DENTECH/) Not my decision, management decided what product to use Review Source BP Brandy P. Sr. Regional Director Education Management Used the software for: 2+ years ### "Denticon software" June 12, 2024 3.0 Pros All features and the pt information page. Cons How often it goes down dur to problems. Switched from [Dentrix](https://www.capterra.com/p/2329/Dentrix/) Bc we had multiple locations and this way it was just one database of patients Review Source MC Michael C. Doctor Medical Practice Used the software for: 2+ years ### "Denticon Dental Practice Management" April 25, 2024 2.0 Fair to poor with poor support, customer service. Pros Cloud eliminates maintenance but at a cost Cons Inconsistent, expensive with frequent cost increases, poor xray integration and worthless support... Reason for choosing Denticon There were no alternatives in 2009 when we initially purchased. Switched from [SoftDent a Sensei product](https://www.capterra.com/p/231653/SoftDent/) Cloud offering limited maintenance and backup responsibility. Review Source BT Beth T. Revenue Cycle Manager Executive Office Used the software for: Less than 6 months ### "Paying for a system with minimal support that we cannot use " October 19, 2022 1.0 Extremely disappointing. Pros What looked good was the options for multiple clearinghouses…. 5 clinics taken live over a month and now I would say stay away because it’s not worth the level of poor support and the worst go live experience. Cons Lack of support and project management. Our implementation specialist was fired just prior to our first go live. So she may have dropped the ball but Denticon still failed to pick up that ball and make things right. Switched from [OrthoTrac a Sensei product](https://www.capterra.com/p/231655/OrthoTrac/) To accommodate multiple service lines and reporting capacity. Review Source AT Andres T. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Dental Software" March 18, 2020 5.0 I like the ease of the overall software and how when new employees come in with no knowledge they pick it up super quick. Definitely recommend to any dental office that is looking for a new dental software. Pros I love this software, it is easy to navigate even with zero knowledge of the product. The software makes it easy to figure out how to change or add anything and when I can't find it in the help portal the staff is super helpful and always get back to us quickly when we have a question. Cons I haven't found any cons so far with using this software Alternatives considered [Open Dental](https://www.capterra.com/p/122350/Open-Dental/)[Eaglesoft](https://www.capterra.com/p/60064/EagleSoft-13-00/) Reason for choosing Denticon The ease of the product, the price was very fair, Review Source MV Marc V. business manager Hospital & Health Care Used the software for: 2+ years ### "Most Mature Cloudbased Dental Practice Management Software" March 16, 2020 5.0 Flexibility, functionality and great customer service. well worth the price. Pros It is clear that cloud based SAAS has all the benefits a modern business needs to drive modern operations and good customer experience. While the entire dental software industry is working to push their software into the cloud we found that only Denticon has the maturity and functionality that the followers are still missing. Furthermore, frequent updates and as systematic way to receive user based inputs into the development process ensure for the software to stay in the lead. Cons Some limitations around functionality on Mac and iOS, in particular signature capture. Otherwise the software runs just fine on Chrome browsers on any device. Alternatives considered [Open Dental](https://www.capterra.com/p/122350/Open-Dental/)[Dentrix Enterprise](https://www.capterra.com/p/161566/Dentrix-Enterprise/)[iDentalSoft](https://www.capterra.com/p/148958/iDentalSoft/)[Dentrix Ascend](https://www.capterra.com/p/177828/Dentrix-Ascend/) Review Source LG Lissa G. Operations Manager Hospital & Health Care Used the software for: 2+ years ### "Denticon user " May 29, 2019 4.0 I've had Denticon at my practice for 5 years and have been mostly satisfied. Pros What I like most about Denticon is that it's cloud based. Since I have two locations I am easily able to log in from anywhere and work. Another great feature are the updates and improvements within the system. Cons One of the least favorite features would be the lack of detailed reports. While Denticon has several, there are some reports that could be improved or added. Denticon is not always compatible with other systems including our x-ray system EasyDent, we were under the impression that a bridge would link the two programs but was not so we have to open each program separately. One of our most recent obstacle is Denticon not being compatible with Solution Reach which is a patient relationship management program. Review Source TS Timothy S. Dentist Health, Wellness and Fitness Used the software for: 2+ years ### "Great Cloud-based Dental Software" June 1, 2020 4.0 Pros We have multiple offices, so being able to access it from anywhere is fantastic. It's very intuitive, and the support staff is very quick to respond. Cons We have had many difficulties with linking third party software's to it. Even software that is made to work with Denticon has problems. We've just learned to do without. Alternatives considered [Curve Dental](https://www.capterra.com/p/98688/Curve-Dental-Hero/) Reason for choosing Denticon It was cheaper and easier. Review Source EB Edna B. Oral surgeon Health, Wellness and Fitness Used the software for: 2+ years ### "To everyone I meet" October 4, 2019 5.0 We target a certain daily weekly and monthly production and it helps so much to know our numbers so we know what to market to referring offices, and where we can improve Pros I talk about denticon to every single dentist I meet. Unsolicited advice for sure but I cannot praise it enough. It makes the clinical aspect but more importantly the business aspect so darn easy! I love how easy it is to use and stay on top of our daily weekly and monthly goals Cons Learning curve at the beginning was a bit rough but their onboarding team was incredible Reason for choosing Denticon The business aspect was just too good and the fact that it was cloud based was fantastic. Review Source DC Dr. C. Dentist/owner Hospital & Health Care Used the software for: 2+ years ### "Best cloud software on the market" February 11, 2017 4.0 I've used Curve, Eaglesoft, Dentrix, Open Dental, and researched and almost switched to Debtrix Ascend. Denticon is the least "Beta" of all the cloud/web based softwares. Don't be fooled by the archaic GUI interface, it definitely has more of the nuts and bolts of what is needed for managing the data needs of a dental office. I give a 4 out of 5 stars because it still needs some improvement. Training on how to get the most out of the software could be improved. I think they should provide a weekend course for all office managers/staff in order to ensure that users are using it properly and getting the most out of it. They are making improvements continuously which is great! Pros Web Based. Cons Sometimes slow server on there end. No as intuitive as I would hope. Some significant features can overlooked easily. Wish we had more one on one training rather than just videos on there help portal. User guide should be more up to date. Review Source DF David F. dentist Hospital & Health Care Used the software for: 1-2 years ### "Don't be fool by the other reviews" April 23, 2019 1.0 If you believe the other false reviews and buy Denticon and hate it, I'm sorry you should have listened to this review. Hopefully as Denticon evolves it will be worthy of the high ratings it has received but that day has not arrived. Thanks Pros For some situations you have to have a cloud base software. It is nice to be able to log on from your home computer or use your phone to bring up Denticon. Cons Denticon is not user friendly. I've use Easy Dental, Open dental, and Denticon in both fix location and in a mobile dental setting. Almost every thing you do on Denticon requires an extra button to push and takes longer than the other two softwares I've encountered. I have never met anyone that has used Denticon say they liked Denticon, no one. Review Source NA Nancy A. dentist owner Health, Wellness and Fitness Used the software for: 2+ years ### "very helpful customer service" August 8, 2017 5.0 ease of use Pros Lots of well thought out features, reports well thought out for ease of use! Wish the data could be manipulated like spreadsheets for ease of use. Cons interface between this company and credit card company didnt go smoothly. The credit card company blamed me for not entering accounts properly. Patients were charged twice in one month and neither company as willing to help smooth it out. I lost patients because of this problem Review Source KS Katti S. Owner, Registered Dental Hygienist Health, Wellness and Fitness Used the software for: 2+ years ### "Big Bang for your Buck!" March 14, 2020 5.0 Pros Over the past 8 years of use, Denticon has been easy maneuver. The Automatic recall reminder has made a huge difference as it saves time and has cut down on missed appointments. Charting is a breeze. The cost is extremely reasonable for all its capabilities. Cons It would be handy if the Trading partner - Dental Xchange was more easily accessible directly through Denticon- perhaps a drop down option? Review Source KO Ken O. IT Support Technician Medical Practice Used the software for: 2+ years ### "Support does their very best to try to help you out" June 6, 2019 3.0 Pros We like the fact that it is cloud based which allows our multiple clinics to see what treatments, and planning a patient has had even when the patient is transferring from one of our clinics to another. Cons The multiple updates released frequently 'break' other things within the software. On a good note, the support team usually have the issues caused by the updates resolved quickly. Review Source RS Robert S. Owner/Dentist Medical Practice Used the software for: 2+ years ### "Denticon review" May 28, 2020 5.0 Major problem solved was the ability to handle a patient question ,view history, or look at an x-ray after hours from home or wherever I am at a computer. Pros I like having the server online. I can access from anywhere, home , phone etc. Also there are no backups needed as it is done by the company. Cons Texting capeabilities and group communication with patient base. Review Source LB Lynne B. CEO Health, Wellness and Fitness Used the software for: 2+ years ### "Denticon review" January 11, 2017 5.0 We have been using Denticon software for years. It's flexibility is refreshing, ease of use is greatly appreciated and if ever we have any questions, technical support response is both rapid and thorough. We have been extremely pleased and recommend it to anyone who is overpaying for software that cannot accommodate a practice in the many ways that Denticon can accommodate a practice. The software has far exceeded my expectations and we have been using Denticon for over eight years. Their staff is professional and one of the best I have ever encountered. Pros Ease of use, flexibility, tech support Cons small screen shot Review Source SD Sandra D. Owner Hospital & Health Care Used the software for: 2+ years ### "Great Dental software " June 5, 2020 5.0 Denticon provides excellent on the cloud technology for our dental office. Pros I love that denticon offered our practice, a practice management software that offered on the cloud access. Cons What I like the least is that I have to submit concerns via internet Reason for choosing Denticon Dentrix did not have on the cloud options. Review Source JG Jessica G. Insurance Coordinator Insurance Used the software for: 1-2 years ### "Denticon User" May 23, 2019 5.0 My overall experience has been great i have no complaints ... Pros Software is user friendly and you would be able to get it right away .Also customer service is beyond excellent if you have a problem understanding anything or help you submit a ticket and they will contact you immediately .I was very impressed with there customer service.... Cons I have not had a problem with anything yet and i have been using software for two years ... Review Source JC Joy C. Practice Administrator Health, Wellness and Fitness Used the software for: 2+ years ### "The ONLY multi-office software needed!" January 13, 2017 5.0 As our company continues to grow, so does the need for our practice management software. Luckily, the developers at PlanetDDS understand this and are more than willing to accommodate our personal requests to have the software "work" for us. Better communication, better features, more bells and whistles each time they release a new version. Way to stay ahead of the average competition! Pros Accessed anywhere in the world! Multiple locations! Cons Needing to click on the "refresh" button to update our schedule. Review Source NF Natalie F. Director of Operations Used the software for: 2+ years ### "Best dental software I have ever utilized!" June 28, 2017 5.0 Pros From an executive level to the daily practice needs, the reporting capabilities are great. I can't leave out how amazing the insurance functionality is and how it reflects accurately when treatment planning, creating a more accurate estimate for the patient. Cons Would love it if there were a support number to call rather than having to submit a ticket for any questions. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.