# Page 3 | Denticon Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Denticon the right Dental solution for you? Explore 112 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/35009/Denticon/reviews

---

Denticon

4.5 (112)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Page 3 - Reviews of Denticon

## Showing most helpful reviews

Showing 51-75 of 112 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JB

Jaine B.  
Jaine  
Ranching  
Used the software for: 2+ years

### "Aplicativo bom "

January 2, 2023

5.0

Pros

A rapidez com o desenvolvimento do trabalho

Cons

Tudo ótimo não é ruim em nada me ajuda em tudo que preciso

Review Source

DC

Dr. C.  
Dentist/owner  
Hospital & Health Care  
Used the software for: 2+ years

### "Best cloud software on the market"

February 11, 2017

4.0

I've used Curve, Eaglesoft, Dentrix, Open Dental, and researched and almost switched to Debtrix Ascend. Denticon is the least "Beta" of all the cloud/web based softwares. Don't be fooled by the archaic GUI interface, it definitely has more of the nuts and bolts of what is needed for managing the data needs of a dental office. I give a 4 out of 5 stars because it still needs some improvement. Training on how to get the most out of the software could be improved. I think they should provide a weekend course for all office managers/staff in order to ensure that users are using it properly and getting the most out of it. They are making improvements continuously which is great!

Pros

Web Based.

Cons

Sometimes slow server on there end. No as intuitive as I would hope. Some significant features can overlooked easily. Wish we had more one on one training rather than just videos on there help portal. User guide should be more up to date.

Review Source

AA

Ashkan A.  
Owner Dentist  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "I love denticon!"

March 12, 2019

5.0

I have been using denticon since 2009 and I don’t see myself ever changing the software.

Pros

The fact that you don’t have to worry about backing up the software is a major plus. Also being able to login from anywhere is invaluable.

Cons

The wait to get an answer on questions! Also, the inconsistency in the support teams knowledge of the software.

Review Source

AW

Amber W.  
Office Manager  
Hospital & Health Care  
Used the software for: 2+ years

### "Like all programs: It has it's strengths and limitations "

May 27, 2020

4.0

This program is imperfect but meets our needs.

Pros

They have great customer service. They also have regular updates and take customer feedback into consideration

Cons

There are many small limitations that make this software annoying. For example it will ask you two times to override a lunch hour, but not alert you that the same patient has the same procedure schedules in the future resulting in double booking appointments.

Reason for choosing Denticon

It seemed like it met our needs the best without a huge financial commitment up front.

Review Source

DF

David F.  
dentist  
Hospital & Health Care  
Used the software for: 1-2 years

### "Don't be fool by the other reviews"

April 23, 2019

1.0

If you believe the other false reviews and buy Denticon and hate it, I'm sorry you should have listened to this review. Hopefully as Denticon evolves it will be worthy of the high ratings it has received but that day has not arrived. Thanks

Pros

For some situations you have to have a cloud base software. It is nice to be able to log on from your home computer or use your phone to bring up Denticon.

Cons

Denticon is not user friendly. I've use Easy Dental, Open dental, and Denticon in both fix location and in a mobile dental setting. Almost every thing you do on Denticon requires an extra button to push and takes longer than the other two softwares I've encountered. I have never met anyone that has used Denticon say they liked Denticon, no one.

Review Source

BM

Bevin M.  
MD & Owner  
Hospital & Health Care  
Used the software for: 2+ years

### "Easy access from anywhere "

May 28, 2020

5.0

Pros

We can access it from anywhere which makes our lives much easier. No need for worry about servers

Cons

We currently don’t have any e-marketing available in our area for automated emails and texts which is a huge disadvantage and we have had to look at other softwares to meet those needs but there is just no way we want to run 2 softwares. We would very much like if Dentigram was available in our area as we would be happy to pay for it

Reason for choosing Denticon

It’s cloud based so we can access from anywhere

Review Source

NS

Natalie S.  
Owner  
Hospital & Health Care  
Used the software for: 2+ years

### "Dental software "

October 8, 2019

4.0

Pros

Being able to have patients book and pay online; on a cloud

Cons

Training new people on it; can’t call people for help. Instead you have to submit a ticket

Reason for choosing Denticon

Cloud capability, cost, being able to have patients book online

Switched from

[Dentrix Ascend](https://www.capterra.com/p/177828/Dentrix-Ascend/)

Wanting a cloud

Review Source

NA

Nancy A.  
dentist owner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "very helpful customer service"

August 8, 2017

5.0

ease of use

Pros

Lots of well thought out features, reports well thought out for ease of use! Wish the data could be manipulated like spreadsheets for ease of use.

Cons

interface between this company and credit card company didnt go smoothly. The credit card company blamed me for not entering accounts properly. Patients were charged twice in one month and neither company as willing to help smooth it out. I lost patients because of this problem

Review Source

KS

Katti S.  
Owner, Registered Dental Hygienist  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Big Bang for your Buck!"

March 14, 2020

5.0

Pros

Over the past 8 years of use, Denticon has been easy maneuver. The Automatic recall reminder has made a huge difference as it saves time and has cut down on missed appointments. Charting is a breeze. The cost is extremely reasonable for all its capabilities.

Cons

It would be handy if the Trading partner - Dental Xchange was more easily accessible directly through Denticon- perhaps a drop down option?

Review Source

TB

Tammy B.  
Director of Operations  
Medical Practice  
Used the software for: 2+ years

### "Denticon user for over 10 years"

May 27, 2020

5.0

Amazing software to people

Pros

The ease of use, features and support. There customer support should be praised they respond immediately. Knowlegable and helpful. The continuously update their software with enhanced and NEW features...

Cons

Nothing I am pleased with everything. for 10 years a great system

Reason for choosing Denticon

Internet based, access from anywhere ability to grow with enormous additional fees.

Review Source

KO

Ken O.  
IT Support Technician  
Medical Practice  
Used the software for: 2+ years

### "Support does their very best to try to help you out"

June 6, 2019

3.0

Pros

We like the fact that it is cloud based which allows our multiple clinics to see what treatments, and planning a patient has had even when the patient is transferring from one of our clinics to another.

Cons

The multiple updates released frequently 'break' other things within the software. On a good note, the support team usually have the issues caused by the updates resolved quickly.

Review Source

SL

Stephen L.  
President  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Scale and Plan for success with PlanetDDS"

May 23, 2020

5.0

Overall I wished I started using sooner.

Pros

Everything being online and having administrative control and sharing among limitless locations is key.

Cons

Not having the level of search features as Dentrix such as finding patients by address.

Reason for choosing Denticon

It was on the cloud.

Review Source

RS

Robert S.  
Owner/Dentist  
Medical Practice  
Used the software for: 2+ years

### "Denticon review"

May 28, 2020

5.0

Major problem solved was the ability to handle a patient question ,view history, or look at an x-ray after hours from home or wherever I am at a computer.

Pros

I like having the server online. I can access from anywhere, home , phone etc. Also there are no backups needed as it is done by the company.

Cons

Texting capeabilities and group communication with patient base.

Review Source

LV

Liz V.  
Office Manager/ RDA  
Medical Practice  
Used the software for: 2+ years

### "Denticon is wonderful "

January 11, 2017

5.0

Denticon is a wonderful secure online dental program. We completely appreciate that we have full access to our patient's records at all times from any place. The ease of the program and the constant upgrading of the site that is provided is so beneficial. Denticon has the best customer service and they are always welcoming to our suggestions and opinions.

Pros

The flows and eases of the program. The constant upgrading and that they listen to their customer's thoughts and suggestions.

Cons

The slowness of speed can be frustrating at times along with the delay (waiting for Denticon to respond)

Review Source

LB

Lynne B.  
CEO  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Denticon review"

January 11, 2017

5.0

We have been using Denticon software for years. It's flexibility is refreshing, ease of use is greatly appreciated and if ever we have any questions, technical support response is both rapid and thorough. We have been extremely pleased and recommend it to anyone who is overpaying for software that cannot accommodate a practice in the many ways that Denticon can accommodate a practice. The software has far exceeded my expectations and we have been using Denticon for over eight years. Their staff is professional and one of the best I have ever encountered.

Pros

Ease of use, flexibility, tech support

Cons

small screen shot

Review Source

KK

Kody K.  
Patient Coordination Manager  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Denticon is simple and easy to use"

December 12, 2018

5.0

Denticon is how we keep track of all of our patients and make sure that we don't leave out anyone.

Pros

Denticon has a very user friendly interface which makes it easy to keep track of all of our patients and what they need.

Cons

A lot of the upgrades to the software cost extra, it would be nice to package it all together in one

Review Source

SD

Sandra D.  
Owner  
Hospital & Health Care  
Used the software for: 2+ years

### "Great Dental software "

June 5, 2020

5.0

Denticon provides excellent on the cloud technology for our dental office.

Pros

I love that denticon offered our practice, a practice management software that offered on the cloud access.

Cons

What I like the least is that I have to submit concerns via internet

Reason for choosing Denticon

Dentrix did not have on the cloud options.

Review Source

AS

Aly S.  
owner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Excellent software for what it does"

May 27, 2020

5.0

Very good software with team

Pros

Very easy to use. Training can be done in 2-3 days.

Cons

Hard to add 3rd party vendors. Cost has gone up over the years but you are grandfathered in.

Reason for choosing Denticon

Curve had major flaws. Overpriced. No integrated credit card processing

Review Source

JG

Jessica G.  
Insurance Coordinator  
Insurance  
Used the software for: 1-2 years

### "Denticon User"

May 23, 2019

5.0

My overall experience has been great i have no complaints ...

Pros

Software is user friendly and you would be able to get it right away .Also customer service is beyond excellent if you have a problem understanding anything or help you submit a ticket and they will contact you immediately .I was very impressed with there customer service....

Cons

I have not had a problem with anything yet and i have been using software for two years ...

Review Source

cA

clemont A.  
administrator  
  
Used the software for: 2+ years

### "I LIKE THE FLEXIBILITY OF DENTICON, IT WORKS WITH DIFFERENT OFFICES TO MEET THE WAY YOU WORK"

June 27, 2017

5.0

Pros

FLEXIBILITY DIFFERENT WAYS TO DO DIFFERENT THINGS. LOVE HOW IT WORKS WITH MULTIPLE OFFICES, AND I LOVE THAT I AM NOT SPENDING A BUNCH OF TIME ON NETWORK AND SOFTWARE MAINTENANCE. NO BACKUPS. SUPER EASY AND LOW MAINTENANCE.

Cons

SOME FUNCTIONS ARE HARD TO LOCATE OR COUNTER INTUITIVE. INSURANCE MANAGEMENT IS A LITTLE CLUNKY. WOULD LIKE MORE FLEXIBILITY WITH REPORTS. WITH OTHER SOFTWARE I COULD QUERY THE DATABASE AND PULL SPECIFIC DATA OUT.

Review Source

JC

Joy C.  
Practice Administrator  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "The ONLY multi-office software needed!"

January 13, 2017

5.0

As our company continues to grow, so does the need for our practice management software. Luckily, the developers at PlanetDDS understand this and are more than willing to accommodate our personal requests to have the software "work" for us. Better communication, better features, more bells and whistles each time they release a new version. Way to stay ahead of the average competition!

Pros

Accessed anywhere in the world! Multiple locations!

Cons

Needing to click on the "refresh" button to update our schedule.

Review Source

LQ

Lauren Q.  
IPDH  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Amy IPDH"

May 29, 2019

5.0

Pros

I like that this software is online. I can schedule patients from home. I can review my day and progress notes outside of the office. And, Denticon has excellent technical support. I am a brand new independent practicing hygienist in Maine. I've done clinical work for over 30 years. The charting and progress notes are intuitive for me. But, I've always had admin people to register new patients and bill insurance and everything administrative in between. Now all that is mine to figure out. The immediate help available goes far beyond expectation. They are patient and informative and able to walk me through the hard stuff.

Cons

I found the software non-intuitive. You really have to be taught exactly how to navigate it to use it. I've used Dentrix for years and feel like its easy software. This was a big shift for me.

Review Source

NF

Natalie F.  
Director of Operations  
  
Used the software for: 2+ years

### "Best dental software I have ever utilized!"

June 28, 2017

5.0

Pros

From an executive level to the daily practice needs, the reporting capabilities are great. I can't leave out how amazing the insurance functionality is and how it reflects accurately when treatment planning, creating a more accurate estimate for the patient.

Cons

Would love it if there were a support number to call rather than having to submit a ticket for any questions.

Review Source

EL

Emilio L.  
Claim review  
Medical Practice  
Used the software for: 2+ years

### "Claim review"

May 27, 2020

4.0

Creating and review claims. Posting payments

Pros

Easy flow to post, review, and organize claim

Cons

Speed of void claims, return over payment and the format of the dental programs.

Review Source

CA

CLEMONT A.  
business manager  
Hospital & Health Care  
Used the software for: 2+ years

### "AWESOME SOLUTION FOR MULTI LOCATION PRACTICES"

January 12, 2017

5.0

WE HAVE USED IT FOR 5 YEARS IN MULTIPLE LOCATIONS. IT IS FLEXIBLE AND CAN BE USED NUMEROUS WAYS TO FIT HOW YOU DO THINGS.

Pros

easy to set up, no software issues to manage

Cons

graphics are not as good as other programs, some features are in strange locations and customizing different features can be a pain because trying to find the right screen to change things can be a pain.

Review Source

Talk to a Capterra advisor for free and get results within 15 minutes.