Thomson Reuters Elite

ProLaw

4 / 5 8 reviews


Average Ratings

8 Reviews
  • 4 / 5
    Overall
  • 3.5 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $5,200.00/one-time
  • Deployment
    Installed - Windows
  • Support
    Online
    Business Hours

Vendor Details

  • Thomson Reuters Elite
  • www.elite.com

About ProLaw

Fully integrated solutions to automate the practice and manage the business of law.


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ProLaw Features

  • Billing & Invoicing
  • Calendar Management
  • Case Management
  • Court Records Search
  • Document Management
  • Patent / Trademark Management
  • Portfolio Management
  • Reminders
  • Task Management
  • Time & Expense Tracking
  • Billing & Invoicing
  • Calendar Management
  • Case & Client History
  • Case Management
  • Client Management
  • Client Portal
  • Conflict Management
  • Contact Management
  • Contract Management
  • Document Management
  • Email Management
  • Financial Management
  • HR Management
  • Library Management
  • Records Management
  • Task Management
  • Time Tracking
  • Trust Accounting

ProLaw Reviews Recently Reviewed!

Makes searching for legal forms and case records an ease.

Oct 19, 2017
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
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Pros: The database of case records as well as various legal documents. Pro law strips the pain away from combing the web for various legal documents and past legal examples.

Cons: The interface can be improved slightly. Signing into the software requires more effort than most softwares and the constant password updates are tiring.

Overall: It allowed me to draft the necessary documents with proper argumentative support to progress my court cases.

ProLaw Review

Aug 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: This is the best law firm accounting package available on the market, in my opinion

Pros: This program combines all features needed for timekeeping and billing and report management and it integrates with its other programs such as accounting

Cons: Because it is such a sophisticated program it can be difficult to learn but the installation support/training team is excellent, responsive and supportive

Prolaw was wonderful, but then they UPGRADED now it runs slow and doesn't play well with the other programs that we use

Jun 15, 2017
3/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
2 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Comments: Earlier versions of Prolaw were great - - before their latest updates. Now it it really a pain there are functions that require you to basically -- go around the block to cross the street!

Pros: online file management program is awesome. just like having a paper file with everything in its place.

Cons: Following their latest updates, it is slow to start and causes other programs to freeze up or not work at all. By other programs, I mean things you need, like Word and Outlook

Timekeeping not user friendly

May 11, 2017
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
Likelihood to Recommend: 1.0/10 Not
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Comments: The timekeeping system should be more structured to ensure consistency among attorneys entering time.

Pros: The case management system does uploads into our Outlook calendars. I have never used any other case management system.

Cons: The timekeeping should be integrated with our Outlook calendars to automatically incorporate meetings, deadlines and court appearances. There should be a timekeeping tracking in real time as the attorney is working on a motion. Figuring out how to generate reports is very complicated and I still don't know how to print reports with a narrative. The help index is not helpful.

A Solid Software to kee track of your cases

Nov 11, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: I like how fast and reliable it is for your computer. I like being able to have different users. It does everything you need a software to use for managing your firm.

Cons: You can not access it over a browser at least not the years I used it. You needed the software installed. The them was not very bright but that might have just been my default settings. I assume most people keep their default setting and not change them to make sure they dont mess anything up.

Overall: I used Pro Law for years at my law firm. I have to say that during the time I used it one of the best things was that we were able to install it on the computers. The new softwares I see now are mostly online only like Rocket Matters. Online only vs on desktop is really what you have to ask yourself. Online you can get access on any computer you use but programs like Pro law I remember were faster and never offline. The down part is that you have to be on your destop.
I would suggest getting pro law if you have 1 office and not very many staff members. Otherwise you might want to go with something that is better online if you are always changing offices.

Recommendations to other buyers: My office used and was satisfied with pro law for years then we switched. Try a trial for your firm, it should have all you need however ask yourself it is a software you enjoy using.

Excellent all around product

Nov 10, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: ProLaw is an excellent tool to bring all facets of a law firm under one system. Coming from large corporations it was amazing to me to find that there are companies utilizing multiple non-integrated platforms to run their business. Switching to ProLaw has now given us the ability to use a single platform to run every segment of our business. It provides management reporting that allows us to make sound business decisions and provide exemplary customer service to our clients.

Pros: It contains every user function you can thing of. ProLaw provides initial setup and training so that your business and you SOP's are incorporated into the set up. It can save you magnitudes of time. ProLaw offers classes, and can do custom work to your system. ProLaw has partnered with many certified third party vendors to provide additional functions to ProLaw or services to make ProLaw cloud based. ProLaw has fully automated credit card processing through a third party vendor, Clientpay.

Cons: It contains every user function you can thing of. Creating SQL advanced reports is difficult.

Prolaw Review

May 12, 2016
4/5
Overall
3.5 / 5
Ease of Use
4 / 5
Features & Functionality
4.5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: The product is an all in one solution which makes my job easier

Cons: Training - The online courses have terrible moderators

Recommendations to other buyers: There are other software companies that offer similar products, but if they give Prolaw a chance it will be well worth it.

Great workflow, docketing and document management for law firms!

Nov 24, 2015
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: In comparison to programs like World Docs & Perfect Practice, ProLaw offered many additional workflow and tracking features that allowed me to adapt a high volume law firm's ever-changing practices and procedures. This is a full case management system where case notes, tracking, tasking, document storage, billing and timekeeping is all-in-one. My regional client representative at ProLaw treated me like a VIP and was always on call to help get me answers to any new challenges in customizing the system.

Cons: The reporting mechanisms were not the best, and it always took some work to convert data into an Excel format that worked for our staff. Sometimes IT tech support at ProLaw delayed their responses to helpdesk tickets.

Recommendations to other buyers: Make a wish list of automated solutions that would help your firm track cases and documents, then meet with a ProLaw rep to get customized examples of how this case management program can meet your specific needs. You'll want a tech savvy operations staff member to come up with questions that your IT staff may not consider.