# Tyler Enterprise Justice Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Tyler Enterprise Justice Software - reviews, pricing plans, popular comparisons to other Legal Case Management products and more.

Source: https://www.capterra.com/p/35680/Odyssey

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# 

 Tyler Enterprise Justice Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Tyler Enterprise Justice

## What is Tyler Enterprise Justice?

Enterprise Justice Software is a comprehensive suite of integrated justice solutions offered by Tyler Technologies. It connects courts, attorneys, law enforcement, corrections, and supervision agencies to share critical information and streamline workflows from dispatch through disposition. The software aims to facilitate access to justice, empower legal professionals, and create safer communities.

## What is Tyler Enterprise Justice used for?

[Court Management](https://www.capterra.com/court-management-software/)[Legal Case Management](https://www.capterra.com/legal-case-management-software/)[Legal Document Management](https://www.capterra.com/legal-document-management-software/)

Top alternative

Featured

Overall rating

Based on 7 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$25

One Time

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

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Do you work for Tyler Enterprise Justice?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.tylertech.com&name=Tyler Enterprise Justice)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Tyler Enterprise Justice

3.1 (7)

VS.

[4.6 (790)](https://www.capterra.com/p/115613/MyCase/reviews/)

Starting Price

$25

One Time

Starting Price

$49

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.0 (7)

Ease Of Use

4.6 (540)

Value For Money

2.6 (5)

Value For Money

4.5 (479)

Customer Service

2.6 (5)

Customer Service

4.6 (524)

## Tyler Enterprise Justice alternatives

[4.7 (1,720)](https://www.capterra.com/p/105428/Clio/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.4 (200)](https://www.capterra.com/p/58931/Neos/reviews/)

Starting price

$109.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (76)](https://www.capterra.com/p/165422/CloudLex/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.4 (286)](https://www.capterra.com/p/140815/Filevine/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Access Controls/Permissions

3.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Define levels of authorization for access to specific files or systems

Case Notes

3.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Access and track notes regarding case activities and updates within case files

Document Automation

3.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Automated or logic-based workflows that assist in the creation of electronic documents

Payment Collection

3.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Tracking, managing, and initiating the transfer of funds for overdue customer payments

Task Management

3.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Create, manage and track all task activities and progression

Accounting

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Tyler Enterprise Justice 30 features

Define levels of authorization for access to specific files or systems

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

A record of all activities within the system, including user access, changes made, etc.

Create, manage, and send invoices or bills to customers

Track and manage schedules and meetings via an integrated calendar

Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process

Access and track notes regarding case activities and updates within case files

Provides a channel for team members to share media files, communicate, and work together

Automated or logic-based workflows that assist in the creation of electronic documents

Custom forms to streamline repetitious aspects of a document

Store, manage, and track all electronic documents in a centralized location

Review and analyze existing information across documents

Store and organize documents in a centralized system

Designed for use by federal courts

Designed for use by municipal courts

Systematic approach to handling legal cases, matters, or projects within a law firm or legal department

Tracking, managing, and initiating the transfer of funds for overdue customer payments

Ability to record, store, update, and retrieve information

Timed notification for any upcoming task, deadline, appointment, or activity

View and track pertinent metrics to find patterns and gain insights from data

Search and filter data across systems to locate required information by entering keywords or certain criteria

Securely stores data to prevent data loss or breaches

Create, manage and track all task activities and progression

Set up connections to third-party platforms to improve business processes

Log and record hours worked and costs spent to assist in billing and invoicing

Manage bookkeeping for client trust accounts

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

3.0 (7)

3.0

Based on 7 reviews

## Pricing

Value for money

2.6 (5)

Free Trial

Basic

$25.00

One Time

Value for money

2.6 (5)

2.6

Based on 5 reviews

## Integrations

[

Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/)

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## Support, customer service and training options

Customer Service

2.6 (5)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

2.6 (5)

2.6

Based on 5 reviews

## User reviews

Overall rating

3.1

Based on 7 reviews

Filter by rating

5(2)

4(1)

3(2)

2(0)

1(2)

Mentioned topic

Sorted by most recent

AF

April F.

Paralegal

Law Practice

### "TERRIBLE SYSTEM"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

November 13, 2024

Awful. This system needs to be thrown out.

Pros

"How do I love thee? Let me count the ways."--- No ways. There are none.

Cons

The customer support gives you the longest run around, you'll feel like you're on a merry-go-round. No one has actual answers to anything & they will resort to "contact your local courthouse", even though the courts don't see what we see on our end as attorneys/paralegals. Pulling up client documents, court dates, etc has proven to take 3x as long as before because the system always has an error despite multiple attempts with either file numbers or names.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Keri M.

Delivery driver

Consumer Goods

### "Tyler enterprise review"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

3/10

September 15, 2024

Pros

What I like most about Tyler Enterprise Justice is the fact that it makes accessing legal documents online possible

Cons

What I like least about Tyler Enterprise Justice is just about everything else it's hard to navigate it's hard to determine what I'm supposed to do

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

EH

Ella H.

Attorney

Law Practice

### "Could Do So Much Better"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

2.0

2.0

Likelihood to Recommend

5/10

May 4, 2021

Overall, I like the convenience but the glitches, delays, inconsistent proof of filing or acceptance, and the customer service reps' lack of knowledge is ridiculous, frustrating and time consuming.

Pros

The convenience, minimal expense, and ability to file documents remotely.

Cons

Depending on the county, our office uses two (2) separate e-filing system. This system, however, has too many glitches and too many redundant features/prompts. While it appears to be rather simple to use, often times there are delays, filings do not always go through, and proof of filing or acceptance is not guaranteed. This is particularly problematic if you file after hours or the weekends. You would have to wait until the courts open to get assistance, which most times you are referred back to Tyler Technologies. Although friendly, the customer service reps or techs are not helpful. To say the least, this is beyond frustrating.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Law Student

Higher Education

### "Super Efficient"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

May 24, 2019

Odyssey is an enormous upgrade from some of the older systems, but it still has some improvements that could be made.

Pros

Odyssey has enabled us to move to a completely electronic filing system. It has been an easy-to-understand process for staff, and the layout is very user-friendly for new users.

Cons

Sometimes there are slight glitches, but I haven't personally ran into any real challenges with it.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AT

Ashleigh T.

Legal Secretary

Law Practice

### "Odyssey has made filing court documents so EASY and FAST!"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 28, 2018

We love it! It has made e-filing a breeze! Also, it is great that we each have our own login information so that we can check the status of our own filings, not having to look through everyone in the office's.

Pros

We don't have to leave the office to file documents, we don't have to waste money on postage to mail filing to the Courts. I love how user friendly the system is. Also, they don't charge you PER filing, only on filings that cost money do they add their fees in.

Cons

Cook County has made their filing through Odyssey now as well and it is different than all the other counties in Illinois. I just hope I don't have to do it often.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DC

Daniel C.

Systems Integrator

### "Odyssey Case management system, streamlined, ability to fully integrate your entire county"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

0/10

June 26, 2017

Pros

The idea of having a fully integrated, streamlined system that does calendaring, case management, jail manager, atty manager, financials all in 1 system. Your overhead for a state/county is dramatically reduced if you take all features.

Cons

The lack of documentation, the lack of true SME's, and the turnover with the vendor. Once its is up and going it has little to no issues except for issues that the courts have could amplify or be more problematic when you bring on the client. It will show you your issues with Workstation, network, IPS, IDS, and firewall misconfigurations.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DE

D. E.

### "Not impressed."

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

October 3, 2016

There are about 4 courts who have transitioned over to Odyssey in our jurisdiction. It is very expensive, clunky and sparse. Many of the documents accessible are in a tiff format. If you use your email for one county, you need to use a different email for each of the other counties, as well as pay the large fee to have full access to every county using the Odyssey court management.

Pros

That you can retrieve and print filed documents.

Cons

That many documents are in a Tiff file type. It costs too much for what you get.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/35680/Odyssey/reviews/)

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)