Average Ratings

3 Reviews
  • 3.5 / 5
    Overall
  • 3.5 / 5
    Ease of Use
  • 3.5 / 5
    Customer Service

Product Details

  • Starting Price
    $25.00/one-time/user
  • Deployment
    Cloud, SaaS, Web
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Tyler Technologies
  • www.tylertech.com
  • Founded 1966
  • United States

About Odyssey

Web-based courts and justice system, which delivers integrated management of civil, criminal, other court cases.


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Odyssey Features

  • Billing Management
  • Calendar Management
  • Case Notes
  • Client Management
  • Communication Tracking
  • Conflict Management
  • Corporations
  • Court Management
  • Discovery Management
  • Docket Management
  • Document Management
  • Expense Tracking
  • Government
  • Law Firms
  • Records Management
  • Task Management
  • Time Tracking
  • Trust Accounting

Odyssey Reviews Recently Reviewed!


Odyssey Case management system, streamlined, ability to fully integrate your entire county

Jun 26, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: The idea of having a fully integrated, streamlined system that does calendaring, case management, jail manager, atty manager, financials all in 1 system. Your overhead for a state/county is dramatically reduced if you take all features.

Cons: The lack of documentation, the lack of true SME's, and the turnover with the vendor. Once its is up and going it has little to no issues except for issues that the courts have could amplify or be more problematic when you bring on the client. It will show you your issues with Workstation, network, IPS, IDS, and firewall misconfigurations.

Odyssey has made filing court documents so EASY and FAST!

Aug 28, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We don't have to leave the office to file documents, we don't have to waste money on postage to mail filing to the Courts. I love how user friendly the system is. Also, they don't charge you PER filing, only on filings that cost money do they add their fees in.

Cons: Cook County has made their filing through Odyssey now as well and it is different than all the other counties in Illinois. I just hope I don't have to do it often.

Overall: We love it! It has made e-filing a breeze! Also, it is great that we each have our own login information so that we can check the status of our own filings, not having to look through everyone in the office's.

Not impressed.

Oct 02, 2016
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Pros: That you can retrieve and print filed documents.

Cons: That many documents are in a Tiff file type. It costs too much for what you get.

Overall: There are about 4 courts who have transitioned over to Odyssey in our jurisdiction. It is very expensive, clunky and sparse. Many of the documents accessible are in a tiff format. If you use your email for one county, you need to use a different email for each of the other counties, as well as pay the large fee to have full access to every county using the Odyssey court management.

Recommendations to other buyers: Be sure and communicate with your County regarding any issues you have with it, so they can work with the company to help improve it to be consumer friendly.