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"Autoshop Review"
Rubinia S. - AdminJune 21, 2024
STARTING PRICE
$1995
one time
EASE OF USE
4.6/5
Based on Capterra user reviews
AutoShop for Windows is a Task Based system and can separate unlimited jobs on a work order. Separately proposed and calculated jobs mean better work order print-outs for your customer. Whether you're creating a quick estimate or a complete work order, AutoShop gives you five different ways to write up the job. Scheduling is made easy too. Our drag and drop scheduling system will save you time and ease your work load. AutoShop has many more features to compliment the way you do business.
Provider
Winworks Software
Located In
United States
Foundation
1993
Open API
Unverified
Deployment
Cloud, SaaS, Web-Based, On-Premise Windows, On-Premise Linux
Mobile Apps
Android, iOS
Training
Live Online, In Person, Documentation, Videos
Support
Email/Help Desk, Chat, Phone Support, FAQs/Forum, Knowledge Base
Winworks AutoShop helps independent automotive repair facilities, tire shops, RV service centers and automotive dealers with their work order writing and shop management needs.
Content Source: AutoShop
Green rating bars show the winning product based on the average rating and number of reviews.
AutoShop Reviews
Pros
All features are impactful product and services was nice highly recommended for everyone awesome service.
The accounting and labor reports are very helpful. It almost seemed too good to be true... and it was.
He was awesome, so patient and so helpful to me. He didn't rush and made the who process so easy for me. I'm sold on the technical support.
The support staff was amazing on helping me with both and educating me on how the system works and what to do for them. He was truly a great help and actually fun to talk to.
Cons
It does not have enough space for repair write up. On the work order, there is no mileage in and out.
I was trying to switch from 1 computer to a new one. I was at a complete loss.
The programming for this software is terrible and inept. DO NOT even consider buying this until they take concrete steps to fix the buggy and unstable underlying programming.
Now, I get penalized for calling tech support to fix THEIR incompetence.
"Autoshop Review"
Pros: I am glad that we can use this in our small business. It was really a big help.
Cons: As we explore this tool, there's nothing wrong yet with this app.
"Best customer support"
Overall: One of the most powerful tools with any shop software is the ability to build kits or canned jobs to save yourself time on the next job.
Pros: This program has been with me for over 10 years. It is quite stable and has more features than I normally use, so it will likely grow with your needs. There are multiple terminals allowed, marketing and follow up options and their customer service is excellent if you run into a question or problem
Cons: Like any system, you are going to need some time to accustom yourself to how it works. But I have usually found it to be fairly intuitive.
Vendor Response
"Works great until a Windows update"
Pros: The software does alright over all. It's fully functioning and has many many features. It's better than InvoMax lol
Cons: We were using this software at three of our shops but now we only use it at one. That shop does contract work and we're in no hurry. This software was made for a platform. That platform is Microsoft Windows. It seems that half the time Microsoft updates Windows, Winworks fails to boot up. I believe this issue is largely to do with the Winworks USB product key. Winworks goes to great lengths to make sure that no one is pirating their software but it gets in the way of their software working every day. We have busy shops. If we walk in after a Windows update and Winworks will not boot up, then we are pulling out paper invoices (and hair) and calling the Winworks tech support. It turns our day into a complete mess. Their tech support is understaffed and if their software doesn't work after a Windows update, then every shop running Winworks is calling all at once. Yeah, they'll move you to the front of the line for another. They might even charge you to fix their software that suddenly doesn't run on the platform it was made for. In another word, EXTORTION. Enjoy paper invoices or pay us. We already paid a lot of this program up front only to be charged again and again because they can't make their anti-piracy key work with every Windows update. They even suggested that we not run Windows update. What a terrible suggestion. The security risk isn't worth the trade off. We have used three different invoicing programs over the years. None of them had this issue.
Vendor Response
"My experience tha i had"
Overall: I was great that im with this business i learn how to grow my business here very great service highly recommended for everyone.
Pros: All features are impactful product and services was nice highly recommended for everyone awesome service
Cons: There is no missing it's almost perfect you will feel that you are belong to them and they will feel you that you have a value to them
"Earliest grammar correct tools"
Overall: Excellent
Pros: Earliest and fastest, getting results you really need at the right time.
Cons: Achieving what you're out for, that's what matters very wonderful.
