--- title: "HiDoctor Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about HiDoctor Software - reviews, pricing plans, popular comparisons to other Electronic Medical Records products and more." source_url: "https://www.capterra.com/p/36058/HiDoctor/" page_type: "product" language: "en" --- # HiDoctor Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) HiDoctor ## What is HiDoctor? HiDoctor is a medical practice management platform for physicians, clinics, and medical offices. It brings together electronic health records, appointment scheduling, patient communication, prescriptions, financial management, digital documents, telemedicine, and administrative tools in one system. The platform supports both online and offline workflows, with desktop use, web access, mobile apps, backup, and cloud synchronization. HiDoctor also includes features such as appointment confirmations, waiting lists, scheduling blocks, customizable records, clinical calculations, medical forms, TISS billing support, and AI-assisted clinical documentation. It is designed to help medical practices organize patient information, improve daily workflows, reduce fragmented processes, and manage clinical and administrative routines more efficiently. ## What is HiDoctor used for? [Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/)[Medical Scheduling](https://www.capterra.com/medical-scheduling-software/)[Hospital Management](https://www.capterra.com/hospital-management-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for HiDoctor?[Manage this product listing](https://www.g2.com/products/hidoctor/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### HiDoctor 0.0 VS. [### TheraOffice](https://www.capterra.com/p/92918/TheraOffice/) [4.4 (27)](https://www.capterra.com/p/92918/TheraOffice/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.3 (27) Value For Money 0.0 (0) Value For Money 4.1 (19) Customer Service 0.0 (0) Customer Service 4.5 (25) ## HiDoctor alternatives [athenaOne](https://www.capterra.com/p/98735/athenaOne/) [3.8 (913)](https://www.capterra.com/p/98735/athenaOne/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 70% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/98735/athenaOne/) [Azalea Health](https://www.capterra.com/p/123268/Azalea-EHR-RCM/) [4.1 (91)](https://www.capterra.com/p/123268/Azalea-EHR-RCM/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 84% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/123268/Azalea-EHR-RCM/) [Net Health](https://www.capterra.com/p/161261/ReDoc-powered-by-xfit/) [4.1 (163)](https://www.capterra.com/p/161261/ReDoc-powered-by-xfit/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/161261/ReDoc-powered-by-xfit/) [Intelligent Medical Software](https://www.capterra.com/p/242487/Intelligent-Medical-Software/) [4.3 (54)](https://www.capterra.com/p/242487/Intelligent-Medical-Software/reviews/) Starting price $199.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 81% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/242487/Intelligent-Medical-Software/) ## FAQs about HiDoctor Overview ### What company size and specific industries is HiDoctor built for? HiDoctor is designed for physicians, medical offices, and clinics, including small to mid-sized healthcare practices that need an integrated system for patient records, scheduling, communication, billing, and daily practice workflows. It is built for the medical and clinical sector rather than general business use. Features and Usability ### What are the key features of HiDoctor? HiDoctor offers appointment scheduling, automated scheduling, and calendar management for visit coordination, plus patient records management, charting, and records management for clinical documentation. It also includes e-prescribing, customizable forms and templates, document storage, reporting and statistics, access controls/permissions, and SMS messaging with reminders and alerts. Getting Started and Support ### What training and onboarding options does HiDoctor offer? HiDoctor provides live online sessions, documentation, and videos for training. Live online sessions support guided setup and Q&A, documentation offers written reference material for self-paced review, and videos provide visual walkthroughs of features and workflows. Getting Started and Support ### What customer support options does HiDoctor offer? HiDoctor provides Email/Help Desk, FAQ/Forum, Phone Support, and Chat. No reviewer feedback about support quality is available here, so the support experience cannot be described from user comments. ## Features AI summary Based on 4,113 Electronic Medical Records reviews Capterra reviewers highlight these features as the most important when selecting Electronic Medical Records software: - **HIPAA Compliant** (**75%** of reviewers rated this feature as critical) - **Patient Records Management** (**62%**) - **Charting** (**63%**) HiDoctor includes **Patient Records Management** and **Charting**, giving medical teams a way to maintain patient histories and document care accurately in one system. However, it does not offer **HIPAA Compliant** functionality. Instead, it provides **Calendar Management** (**51%**), which can help practices organize appointments and manage daily schedules more efficiently, helping businesses keep clinical documentation current while improving coordination across patient visits. Access Controls/Permissions Define levels of authorization for access to specific files or systems Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Appointment Management Manage various aspects of appointments including booking, rescheduling, canceling Appointment Scheduling Schedule appointments via a calendar Automated Scheduling Automatically create schedules based on business needs or employee availability and qualifications HiDoctor 31 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - E-Prescribing: Transmit prescriptions to pharmacies electronically - Forms Management: Store, manage and track all forms in a centralized location - Live Chat: Ability to chat online in real time - Multi-Location: Manage and support multiple locations - No-Show Tracking: Track and monitor patient no-show rates - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Real-Time Data: Receive data and information in real time - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Records Management: Ability to record, store, update, and retrieve information - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Revenue Management: Monitor sales and make necessary adjustment in order to increase demand and revenue - Scheduling: Plan availability and assign specific time slots for tasks and resources - SMS Messaging: Send messages via SMS --- Get Advice We can help you find the software with the features you need. ## Pricing ### Starting price Free trial available Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.