--- title: "QQCatalyst Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about QQCatalyst Software - reviews, pricing plans, popular comparisons to other Insurance products and more." source_url: "https://www.capterra.com/p/36109/QQCatalyst/" page_type: "product" language: "en" publication_date: "2026-10-15" --- # QQCatalyst Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 15, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) QQCatalyst ## What is QQCatalyst? QQ Catalyst is a revolutionary new cloud-based insurance agency management system. Catalysts innovative user interface offers capabilities and design features unlike anything insurance agencies have ever seen before. With no set-up fee's, no monthly contract and a 30 day money back guarantee, we make it easy to do business with QQSolutions. Come and see why over 23,000 agents and over 5,000 agencies rely on our technology everyday to manage their business. ## What is QQCatalyst used for? [Insurance](https://www.capterra.com/insurance-agency-software/) Top alternative Featured Overall rating Based on 43 user reviews Reviews sentiment Positive 48% Neutral 16% Negative 36% Starting price $129 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for QQCatalyst?[Manage this product listing](https://www.g2.com/products/qqcatalyst/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### QQCatalyst 3.2 (44) VS. [4.9 (258)](https://www.capterra.com/p/198072/ePayPolicy/reviews/) Starting Price $129 Per User, Per Month Starting Price $25 Per Feature, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.4 (44) Ease Of Use 4.9 (258) Value For Money 3.0 (40) Value For Money 4.8 (252) Customer Service 2.9 (42) Customer Service 4.8 (237) ## QQCatalyst alternatives [4.7 (286)](https://www.capterra.com/p/119068/Jenesis-Software/reviews/) Starting price $70.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.2 (142)](https://www.capterra.com/p/70671/Applied-Epic/reviews/) Starting price $1000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 80% of reviewers rated it above 4 stars [3.7 (75)](https://www.capterra.com/p/102928/EZLynx/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 63% of reviewers rated it above 4 stars [4.9 (84)](https://www.capterra.com/p/166909/A1-Tracker/reviews/) Starting price $250.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/36109/QQCatalyst/alternatives/) ## FAQs about QQCatalyst Overview ### Which roles and teams benefit most from QQCatalyst? QQCatalyst is most used by insurance agency owners, principals, presidents, and executives who oversee agency operations, client portfolios, and team performance. Insurance agents and producers rely on it to manage policy and prospect information, track sales activity, and follow up with clients. Operations, office, and customer service teams use it to coordinate daily service work and records. Answer based on 44 reviews Overview ### What company size and specific industries is QQCatalyst built for? QQCatalyst is designed for insurance agencies of all sizes, from small teams to larger organizations, that need help managing sales pipelines, email marketing, prospects, employee tracking, cross-selling, and reporting. It is built specifically for the insurance industry rather than general business use. Features and Usability ### What are the key features of QQCatalyst? QQCatalyst offers claims management, commission management, contact management, and document management for insurance agency operations. It also includes insurance policy management, insurance rating, and quotes/estimates to support policy records, rating workflows, and quotation handling in one system. Getting Started and Support ### What training and onboarding options does QQCatalyst offer? QQCatalyst provides in person training, live online sessions, webinars, and documentation to help teams get started. In person training supports direct instruction, live online sessions allow guided remote learning, webinars cover scheduled topic-based sessions, and documentation gives written reference material for self-paced review. Answer based on 3 reviews Getting Started and Support ### What customer support options does QQCatalyst offer, and how do users rate the experience? QQCatalyst offers 24/7 live representative support and chat. User experiences are mixed: some describe responsive, available assistance and an easy learning curve, while others report long waits, delayed follow-up, unresolved setup concerns, and difficulty reaching the appropriate support contact. Answer based on 10 reviews ## Features AI summary Based on 470 Insurance reviews Not all insurance software covers every must-have feature. Here is what Capterra reviewers flag as essential when choosing a solution: - **Payment Processing** (**64%** of reviewers rated this feature as critical) - **Insurance Policy Management** (**56%**) - **Policy Management** (**52%**) QQCatalyst includes **Insurance Policy Management**, which helps agencies organize policy details and keep client coverage information current. However, it does not offer **Payment Processing** or **Policy Management**. Instead, it provides **Document Management** (**53%**) and **Quotes/Estimates** (**43%**), which support recordkeeping and proposal creation. Together, these features help businesses maintain accurate policy documentation, respond to client requests faster, and give teams a clearer way to manage day-to-day insurance workflows. Insurance Policy Management 2.8 (11) 27.27% of 11 reviewers that rated this feature as important or highly important Create, administer and manage insurance policies for various customers and insurance lines Document Management 3.1 (8) 25.00% of 8 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location Quotes/Estimates 2.9 (8) 25.00% of 8 reviewers that rated this feature as important or highly important Generate quotes or estimates for customers Commission Management 2.3 (9) 11.11% of 9 reviewers that rated this feature as important or highly important Tracking, calculating, and paying commissions and earnings to employees Contact Management 3.3 (9) 22.22% of 9 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Claims Management 2.4 (8) 12.50% of 8 reviewers that rated this feature as important or highly important Process of submitting and following up on claims with insurance companies QQCatalyst 6 features ### All Features - Claims Management: Process of submitting and following up on claims with insurance companies - Commission Management: Tracking, calculating, and paying commissions and earnings to employees - Contact Management: Manage, organize, and store contact information - Document Management: Store, manage, and track all electronic documents in a centralized location - Insurance Policy Management: Create, administer and manage insurance policies for various customers and insurance lines - Quotes/Estimates: Generate quotes or estimates for customers --- Get Advice We can help you find the software with the features you need. Features 3.2 (44) 3.2 Based on 44 reviews ## Pricing Value for money 3.0 (40) Basic $129.00 Per User,Per Month Value for money 3.0 (40) 3.0 Based on 40 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 2.9 (42) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 2.9 (42) 2.9 Based on 42 reviews ## User reviews Overall rating 3.3 Based on 43 reviews Filter by rating Counts reflect reviews available in this feed. 5(10) 4(11) 3(7) 2(10) 1(5) Mentioned topic Recent reviews first, then most helpful AM Account Manager Account Manager Used the software for: I used a free trial ### "Why you should roll with Q" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 23, 2026 Overall, my experience has been great. Their customer support is friendly and very helpful. Uploading files is a breeze and quick. Pros You get the best value for your money with QQCatalyst. It's very user-friendly, which makes it simple to learn. Specifically, it's easy to use for things like payment processing and client support. I feel it fits best for mid-sized insurance agencies. Cons The only con I have is that the reporting tools are pretty limited and don't have the customization that the rest of the software has. Diane T. Owner Used the software for: 1-3 years ### "I like the many features available in the program and the quick response from the customer service." 4.0 January 10, 2018 Pros I like most the ability to test and measure so many variables through the reports as well as the Dashboard widgets providing real stats on premiums, lines of business, cross sell opportunities, customer source and more. We can quickly identify these crucial stats to determine our growth goals. I like that I can access the system anywhere and even on my cell phone. Cons The onboarding process was not as easy as implied. The system did not correctly recognize the agent name and transfer it over, instead it added the wrong agent. KT Kathryn T. Commercial Account Manager Used the software for: 3-5 years ### " Great Potential" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 April 20, 2020 Good and promising, great customer support and super-fast learning curve for novices to the insurance business. Pros For middle-market commercial lines, this product is not adequate. For agencies with smaller commercial and personal lines, it is a great value. With a few workarounds it can be used with Excel for middle-market and large commercial. Vertafore purchased QQ Upgrade to accommodate carriers downloading in XML is going to be a great enhancement. With a bit of time, the user interface and liberation to use off-the-shelf accounting such as Quick Books Pro saves time, money and solves the staffing learning cure. Compared to products such as Vertafore's AMS360 and Applied' EPIC -both running on antique DB2 the size constraints of QQCatalyst are minimal and provide an exceptional costs savings. AMS' engine as well as Applied's EPIC engines are the same and were developed before the internet by a software developer in SC, now part of CSC, and originally designed to run on the mid-mainframe old AS 400. The size constraints of the old DB2 architecture make QQCatalyst a good option. The CRM and Sales Force, MailRoom and production widgets make QQCatalyst and excellent intro for producers to get everyone on the same system and eliminate the need to run dual pipeline and agency management systems. Cons Limited commercial lines screens for entry and pre-population of ACORDS. Unable to download carrier files in XML, lack of Reference Connect Interface OW Owner Owner Used the software for: Less than 1 year ### "Caveat emptor" 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 July 28, 2025 QQ Catalyst was frustrating and hard to use, with poor customer support and wasted time and money. I do not recommend it for agencies wanting an easy, reliable management system. \*\*\*disclaimer: AI modified because what I really thought was unprofessional to publish Pros The smooth talking sales person that sold me this nightmare! I suppose I also appreciate the opportunity to warn others so they can make better-informed decisions Cons The overall experience, wasting my time trying to figure it out, lamenting that I paid to put myself in this position, & the regret that I paid for a service that didn’t deliver LB Logan B. Ops Manager Used the software for: 3-5 years ### "QQ Catalyst best value AMS" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 August 16, 2019 We are solving the need of getting data from insurance companies. Pros Price, cloud, api, it has everything you need to keep track of clients, customers and employees. Cons It has everything you need to get started but you will have to hire someone to constantly manually manage things that should be automated. Reports, data structure, ease of use, tasks, mailroom, downloads OW owner owner Used the software for: 1-3 years ### "Excellent Magnagement System but..." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 12, 2020 Is an excellent management system very easy to use an understand I neve would it let it go if the report were exactly were I was looking for. Pros I like almost everything really love the test messages. Cons The only thing was missing for me the reports I was looking for some detail to separate my premium and fee money. Trey S. Owner Used the software for: 3-5 years ### "Fantastic AMS for small agencies (if it works)" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 2/10 May 13, 2021 Pros We were sold on the idea of text, automatic event reminders and tasks, and customizable dashboards that let us use the software how we would like. Its completely cloud based so it also works on mobile in a pinch. Cons The same features that make this AMS so valuable at its price point are unreliable. We experienced issues with customer search, automated email reminders, automated task assignments, and connectivity issues. Tech will occasionally and understandably have problems but many of these issues were chronic and never fully resolved so we had to abandon these features and purchase additional software just to handle the same tasks which also meant double entry. OW Owner Owner Used the software for: 3-5 years ### "Not perfect, but it's working" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 5/10 October 24, 2019 Meh. I'm still looking for a better solution. It's fine if you're a small agency just getting started, but don't expect Vertafore to be responsive with updates, or assistance when you run into an issue. Pros The ability to maneuver quickly through the system to add/change a client's details and produce an Acord Form Cons Sometimes does not pull over data from customer record to Acord, Customer Service is atrocious, Reports are not simple to create Nik K. AGENCY OWNER Used the software for: 3-5 years ### "STAY AWAY" 2.0 Overall Rating 2.0 2.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 November 28, 2019 The overall experience is extremely poor. It's been a steady downhill decent in terms of quality, value and functionality. Pros Nothing. We cannot leave QQ fast enough. That pains me to say because I really believed in the direction they were going. Cons Before QQ was purchased by Vertafore, this software had nice upside. Unfortunately, after the merger the software has become very dated and severely lacking in features when compared to other systems. If you try and leave, they will charge you for your own data. Renee L. Principal Used the software for: Less than 1 year ### "Really disappointing" 2.0 April 23, 2018 Pros When these features are actually working, my favorite are texting, emailing right from a client contact, the fact that the system keeps a log of everything done within a client contact. Cons For starters, it is SO glitchy. When you call customer support they leave you hanging and just brush you off. Sometimes you can send an email, sometimes it just won't work. Alerts don't always come up so I could have received a text message hours ago but was never alerted. When I open an Acord form while in a policy, the policy number never carries over to the form! So I am doing a binder and manually having to enter the policy number. A lot of information did not carry over during the conversion from AMS Prime. Before signing up, I went over with our conversion contact the things that would and would not be carried over. They fell short on that and we are missing a lot of information. Luckily, we still have access to Prime so we are now having to refer back to it which is absurd. I have tried many different contacts within the company and I cannot get a response from anyone. The website is very slow. [View all Reviews](https://www.capterra.com/p/36109/QQCatalyst/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [ePayPolicy vs QQCatalyst](https://www.capterra.com/compare/36109-198072/QQCatalyst-vs-ePayPolicy) [Jenesis Software vs QQCatalyst](https://www.capterra.com/compare/36109-119068/QQCatalyst-vs-Jenesis-Software)