Average Ratings

11 Reviews

  • 4 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $129.00/month
  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • QQ Solutions
  • www.qqsolutions.com
  • Founded 1988
  • United States

About QQCatalyst

QQ Catalyst is a revolutionary new cloud-based insurance agency management system. Catalysts innovative user interface offers capabilities and design features unlike anything insurance agencies have ever seen before. With no set-up fee's, no monthly contract and a 30 day money back guarantee, we make it easy to do business with QQSolutions. Come and see why over 23,000 agents and over 5,000 agencies rely on our technology everyday to manage their business.


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QQCatalyst Features

  • Claims Management
  • Commission Management
  • Contact Management
  • Document Management
  • Insurance Rating
  • Policy Management
  • Quote Management

QQCatalyst Reviews Recently Reviewed!


QQCatalyst for a small agency

Sep 24, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use but with many high end features.

Cons: It was recently purchased by a bigger competitor and they are having support and up-time issues lately.

Overall: Catalyst allows a great place to keep track of all my customers and their policies. Download from most of my carriers helps me to be at my desk as apposed to going to the hard files. Tasks and reminders are great. There are many third party software and phone system integrations. There are more features in the system than I use so I feel I can grow my agency and still have more features that will help me later.

Capterra loader

I like the many features available in the program and the quick response from the customer service.

Jan 09, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I like most the ability to test and measure so many variables through the reports as well as the Dashboard widgets providing real stats on premiums, lines of business, cross sell opportunities, customer source and more. We can quickly identify these crucial stats to determine our growth goals. I like that I can access the system anywhere and even on my cell phone.

Cons: The onboarding process was not as easy as implied. The system did not correctly recognize the agent name and transfer it over, instead it added the wrong agent.

Had them for over 3 years

Apr 25, 2018
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

1 / 5
Value for Money

Pros: They provide the same service as pleanty of other providers and charge twice as much.. but that is not a pro..

Cons: Cost keeps going up. Started low and now we are too high/month...1 man agency. no rime or reason, just when vetafore bought them the fees jacked....we paying for >500 clients, Sales support was supposed to get back to me and that was the last I heard.. 6 months ago.

An awesome agency management system

Feb 22, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use. I love the way it can integrate with other programs.

Cons: Customer support can be slow at times.

Overall: We have been using QQ for almost 3 years. We are still finding new and awesome features, and QQ keeps adding functionality. We have been able to quit using some other software programs as they are now built in to QQ.

Recommendations to other buyers: Do your research and find the best fit for yourself.

A lot of room for Improvement, I mean a lot!

Feb 07, 2018
2/5
Overall

4 / 5
Ease of Use

1 / 5
Features & Functionality

2 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
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Pros: I like the dashboard and its really easy to use. The fact that you can see your expiring policies on the dashboard.

Cons: 1. Can't Customize Fields. 2.- Not good for Commercial Lines. 3.- Need to enter same info multiple times. 4.-Not really good for accounting and premium tracking. 5.- Bugs from old version Cant be removed. 6.- Files don't Attach in the same "Tab". 7.- No hyperlink provided for the Premium Finance Companies, the ones for the MGA's dont work. 8.-The Productivity Tracking is a Joke. If I track my productivity it says I havent done squat in over 6 months...LOL. 9.-Cant delete 1 ID card from a list of ID Cards already issued, You need to create another set if you want to print only active vehicles. 10.- Cant rely on the Quickbooks integration. Overall, This is really not a good choice if you want more for your money. Sincerely - Actual QQ-Catalyst User. (Not like the ones giving 5 Star...LOL)

Overall: Very little, Compared to others....Unfortunately, Management is not fond of changes and the employees don't want to start all over with training on another product.

Capterra loader

Easy to Use Functionality

Nov 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We've been using this software since 2013. It is a great way to streamline client data, email, texting and the like. We'd be lost without it.

Cons: Sometimes we do get service hangups and issues with mailroom but for the most part it works well

QQ Catalyst was a great tool for our client management software.

Jun 20, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money

Pros: QQ Catalyst is online and you can connect anywhere in the world. Also the reports and commissions features are pretty solid.

Cons: With QQ Catalyst being online it is more expensive than it's previous software. Also there are storage limits.

Great Client Management System

Nov 23, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like that I can manage all my companies different insurance products for all our clients. It's easy to populate Acord forms.

Cons: I don't like that they don't have a beneficiary section for products needing one.

Very user friendly in comparison to other systems allowing me to my agency up and running quickly.

Oct 16, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Love the cloud based system where I can service my accounts from literally anywhere I have internet access.

Cons: User packages could be broader and not separate personal and commercial products. Should be either P&C product or L&H for has cost.

Really disappointing

Apr 20, 2018
2/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

1 / 5
Customer Support

2 / 5
Value for Money

Pros: When these features are actually working, my favorite are texting, emailing right from a client contact, the fact that the system keeps a log of everything done within a client contact.

Cons: For starters, it is SO glitchy. When you call customer support they leave you hanging and just brush you off. Sometimes you can send an email, sometimes it just won't work. Alerts don't always come up so I could have received a text message hours ago but was never alerted. When I open an Acord form while in a policy, the policy number never carries over to the form! So I am doing a binder and manually having to enter the policy number.

A lot of information did not carry over during the conversion from AMS Prime. Before signing up, I went over with our conversion contact the things that would and would not be carried over. They fell short on that and we are missing a lot of information. Luckily, we still have access to Prime so we are now having to refer back to it which is absurd. I have tried many different contacts within the company and I cannot get a response from anyone.

The website is very slow.

Capterra loader

Good small agency management system

Nov 06, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: This system is great for a smaller size insurance agency, which allows for a lower out of pocket expense as well.

Cons: This product has a lot of great features, but will still lack some where you could have with the larger agency management systems.

Overall: For the price point, and considering the size of your agency, this product may work very good for you. We are a small agency of less than 5 employees and it works great.