# Page 2 | QQCatalyst Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is QQCatalyst the right Insurance solution for you? Explore 44 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/36109/QQCatalyst/reviews --- QQCatalyst 3.2 (44) [View alternatives](https://www.capterra.com/p/36109/QQCatalyst/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of QQCatalyst ## Showing most helpful reviews Showing 26-44 of 44 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Michelle M. Agency Principal Insurance Used the software for: 2+ years ### "Easy to Use Functionality" November 5, 2018 5.0 Pros We've been using this software since 2013. It is a great way to streamline client data, email, texting and the like. We'd be lost without it. Cons Sometimes we do get service hangups and issues with mailroom but for the most part it works well Review Source VR Verified Reviewer President Insurance Used the software for: 2+ years ### "QQ Catalyst was a great tool for our client management software." June 20, 2018 4.0 Pros QQ Catalyst is online and you can connect anywhere in the world. Also the reports and commissions features are pretty solid. Cons With QQ Catalyst being online it is more expensive than it's previous software. Also there are storage limits. Review Source KS Kristy S. CEO Insurance Used the software for: 1-2 years ### "Great Product, but read the fine print" July 19, 2019 4.0 Pros Great features, functionality and integrations. Cons Best for carriers that use Ivan downloads. A lot of manual entry otherwise. Read your contract. You can only make changes to your contract ONCE A YEAR AND ONLY IF YOU GIVE 60 DAYS NOTICE. I wanted to cancel my contract for various reasons to include I'm a captive agent and the manual entry was to time-consuming and also because I'm closing that side of my business. Low and behold I discovered that you can only make changes ONCE A YEAR at your renewal and you have to request those changes no less than 60 days before that renewal. So now I am stuck paying for something I can't use for another 8 months. Review Source KW Kelli W. Agent Insurance Used the software for: 2+ years ### "Great product" August 7, 2019 5.0 Pros I love that everything that you could want is included in the management system. We have used QQsolutions products for over 10 years and we were hesitate to make the change over to Catalyst but we are so happy that we did. Everything is included in one place now, you can email straight from the platform, text etc. Cons You can only select one email to delete at a time from the mailbox, I wish there was an option to select more than one. Review Source AA Aaron A. Owner Insurance Used the software for: 6-12 months ### "Mediocre product, empty promises, mean legal team." August 29, 2019 2.0 The sales reps dupe you into signing, talking about discounted month to month rates, and 'sign up before our price increase,' and omit any discussion about being locked in for 3 years. Then Vertafore has its legal team defend them when you ask to leave. If it's not too late, run away! Pros It functioned ok for P&C agency management but that's about it. When we finally found a service rep willing to help (a few months later) she was very helpful. Cons The contact lock in. And the lack of future compatibility and integrations. It was all-around mediocre. It did everything you need for P&C - contact management, downloads, commission calculation, etc - but nothing is outstanding compared to the competitors. Reason for choosing QQCatalyst Because of an SIAA discount and the ease of upgrading to Vertafore's other system - AMS360 Switched from [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/) Because of the empty promises. We needed an AMS specifically for P&C Review Source CH Colle H. Marketing manager Insurance Used the software for: 2+ years ### "Outdated and not useful" November 8, 2020 2.0 The company was not a huge fan of this platform. It’s look in general was not very user friendly and outdated. It also was not easy to run simple reports. Pros We mainly had used this for lead management and reminders and daily tasks. It was fairly simple to enter information. Cons It was very outdated and not super user friendly when it came to getting into a good work flow. Review Source JC Jannin C. Customer Service Representative Insurance Used the software for: 6-12 months ### "Good software, could use some uodates!" August 2, 2019 4.0 Overall is good software, easy to use and learn. But it needs to be more wholesome and integrate other aspects of the business. I believe is great you can do things such as messaging right from the platform but it would be better is everything was more connected and better displayed. Also missing key features, like issuance of liability certificates. Pros \- Easy to learn and use - Allowed to review customer's history at a glance - In-the-app communication with customers Cons \- Missing to update information from the carriers or insurance providers (Except Progressive) - Didn't have all the services we provide in the office like issuance of liability certificates Review Source KO Kelley O. Agency owner Insurance Used the software for: 6-12 months ### "Owner-Agent" April 23, 2019 2.0 Again, redundant, see above, be aware, do your homework and don’t believe anything they post or email stating how great they are, find a different solution!!! Pros Real Time Inquires, when/if it’s working? Cons All too time consuming, several repetitive key strokes, little to no care, compassion, or solution mode offered from customer support ( with exception to Travis) Near impossible to accomplish just about anything, constantly hear ‘not my department’ VERY FRUSTRATING! Nearly 6 months in and feeling totally taken advantage of .... AGENTS BEWARE! Review Source Gabriel P. Senior Territory Manager Insurance Used the software for: 2+ years ### "Good enough management system " July 18, 2019 3.0 The system is great if your new agency or have limited funds for a management system but if you can spend the money there are other systems that will allow you to do more Pros The system is very affordable and can house lots of client information It's convenient to be able to update notes about interactions with customers It helps the business to be able to attach documents that pertain to the clients Insurance history Cons The system runs very slow and freezes up pretty consistently The system feels outdated and has a very old look to the interface Review Source LA Louie A. Principal Used the software for: 2+ years ### "Had them for over 3 years" April 25, 2018 3.0 Pros They provide the same service as pleanty of other providers and charge twice as much.. but that is not a pro.. Cons Cost keeps going up. Started low and now we are too high/month...1 man agency. no rime or reason, just when vetafore bought them the fees jacked....we paying for >500 clients, Sales support was supposed to get back to me and that was the last I heard.. 6 months ago. Review Source DG David G. President Insurance Used the software for: 1-2 years ### "Great Client Management System" November 23, 2018 4.0 Pros I like that I can manage all my companies different insurance products for all our clients. It's easy to populate Acord forms. Cons I don't like that they don't have a beneficiary section for products needing one. Review Source VS Vivian S. owner Insurance Used the software for: Less than 6 months ### "Be aware how they bill you!" May 13, 2019 4.0 It is already not the cheapest software, however they way they charge you just make it worse. I do not recommend this product Pros 1\. They give good demonstration 2. Overall easy to learn Cons Customer Service: 1. Billing is the worst. Vertafore billed me one month before I could actually use the software. 2. The account manager never cared to explained how they bill except pushing me to sign their deals. 3. Endless waiting on their billing department to tell me if they are going to fix this. Technical: 4. Too much details to put in for one customer or one policy. 5. The way it displays is not as clear as QQ revolution Review Source CM Carlos M. Insurance Agent Insurance Used the software for: Less than 6 months ### "Catalyst Review" August 12, 2022 5.0 Catalyst has worked very well for me Pros It's easy to manage and maintain customer files as well as navigate to other sites through catalyst. Cons Very minor issues with loading a policy through but nothing major Review Source CB Clifton B. Agency Owner Insurance Used the software for: Less than 6 months ### "Don't be Fooled" February 11, 2020 2.0 We have been a QQ Solutions client for over 15 years and was going to use QQ Catalyst converting files from Quick File so that our agency would not need an internal server. Our server died and it would have been simpler to migrate to Catalyst since Vetafore has been owning Quick File for the past 3 years or so. HOWEVER, after signing the contract and receiving the welcome letter, we never got the setup support nor heard from the product manager that was supposedly assigned to us even after calls to customer service for over 7 days. They constantly said that he was in a meeting or not answering his pings. Reaching out to my salesperson was much the same. Terrible support!! Nothing like QQ Solutions. Pros The quick file support brought over from QQ Solutions Cons Set-up and Product support. The false statement that there is no setup Fee ($500 is considered no fee to a quick file conversion to catalyst???). No follow-up from assigned product support to demonstrate the program. Reason for choosing QQCatalyst we had received over 15 years of impeccable support Review Source EH Elissa H. Producer Insurance Used the software for: 2+ years ### "Awful Customer Service" June 10, 2019 3.0 Pros I liked the overall look of the online platform. Cons The customer service absolute worst. It takes days to receive a response to a simple question and you will never talk to the same person twice, if you get a person at all. Review Source AG Anita G. President Used the software for: 6-12 months ### "Very user friendly in comparison to other systems allowing me to my agency up and running quickly." October 16, 2017 5.0 Pros Love the cloud based system where I can service my accounts from literally anywhere I have internet access. Cons User packages could be broader and not separate personal and commercial products. Should be either P&C product or L&H for has cost. Review Source DM Don M. owner Insurance Used the software for: Less than 6 months ### "Read the FINE PRINT" July 22, 2019 2.0 Awful nightmare. Can't stand this system nor the salespeople​​ that sold it to me. Pros Easy to use in some areas. That is about it. Cons Management and training. This is my fault for not researching this management system enough before I bought it. I was a brand new agency and needed an AMS fast. I settled on this one. But not having IVAN download and other things from the agency frm the agency I purchased really put me behind the 8 ball. never realized this, QQ Catalyst and Vertafore would not let up on the contract one bit. Worst expieriecne EVER with a company. YOu need to do your research. You will find much​ better AMS out there. I WISH I DID Reason for choosing QQCatalyst Cost Review Source Dylan S. Insurance Agent / Assistant Office Manager Insurance Used the software for: I used a free trial ### "Good small agency management system" November 6, 2018 4.0 For the price point, and considering the size of your agency, this product may work very good for you. We are a small agency of less than 5 employees and it works great. Pros This system is great for a smaller size insurance agency, which allows for a lower out of pocket expense as well. Cons This product has a lot of great features, but will still lack some where you could have with the larger agency management systems. Review Source ZC Zack C. Software Engineer Insurance Used the software for: I used a free trial ### "Good piece of software" November 3, 2020 3.0 I used QQ Catalyst to see what people using my software use on a daily basis. It seemed like a great piece of software Pros QQCatalyst has a nice and easy to use user interface. It also had great management application uses Cons Nothing, QQ Catalyst was really easy to use Review Source Similar Products Featured