Who Uses This Software?

Business of any sizes Physical, virtual & cloud environments Distributed IT environments Seeking easy data protection & centralized management Seeking all-in-one hybrid backup (local & cloud)


Average Ratings

122 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $69.00/year/user
  • Pricing Details
    Available options: - 1-3 year subscriptions - 1-time perpetual license
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • Acronis
  • www.acronis.com
  • Founded 2003
  • Switzerland

About Acronis Backup

Acronis Backup is an easy and fast backup solution for any business & any size, whether data is located on-premises, in remote systems, in private & public clouds! Acronis Backup ensures: complete protection that safeguards data,15-sec Recovery Time Objectives (RTOs), remote and automated recovery options, backups that are safe from ransomware, control over your datas location, authenticity and integrity, flexibility to support a variety of platforms. 500,000+ businesses rely on our technology


Acronis Backup Features

  • Backup Scheduling
  • Bare-Metal Restore
  • Compression
  • Continuous Backup
  • Differential Backup
  • Disaster Recovery
  • Encryption
  • Incremental Backup
  • VM Backup
  • Backup Log
  • Backup Scheduling
  • Cloud Backup
  • Compression
  • Continuous Backup
  • Encryption
  • Incremental Backup
  • Local Server Options
  • Remote Server Options
  • Secure Data Storage
  • Web Access / Restoration

Acronis Backup Reviews Recently Reviewed!


For me the most important program ever

Feb 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Due to frequent changes in the software, such as Updates and new installations or even the risk of viruses make it absolutely necessary to make regular backups. I have been using Acronis for many years and have never been disappointed When I had to restore the system it worked great! I like it best that you can search the backups at any time and copy data from it. Thus one can repair small problems also on the fast. The possibility to restore the backup also on changed hardware or to integrate own drivers round out the whole still.

The rescue media has worked on every computer so far and is regularly updated with new features. Almost every year under the Extras menu you will also find new functions such as system integration or tools from third-party manufacturers. If you want to be on the safe side, you can also use the Try & Deside function to undo system changes immediately. The backups can even be converted into a virtual machine via detours and integrated in Virtual Box, which allows you to try everything without risk.

All in all a must have for me!

Cons: Some years ago there was the possibility to buy a Plus version. In this one got additional futures. This was later abolished and the futures were so available. For some reason, parts of it did not exist one or two years later. That was not enjoyable then. In the meantime, the best futures are back and everything is fine!

Ideal for recovery and backup of business data

May 20, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
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Comments: Acronis has been really useful since at a business level it is always under risk, since it can fail some server or be attacked in a cybernetic way that is why thanks to the implementation of this software we have backup copies of the business data more important as well as an immediate recovery of them.

Pros: One of the things I like most about this information backup software is that it allows users to back up any location, that is, it does not matter if their data is in the cloud or if it is on another platform. the same way you can protect them, its interface is highly customizable so the user can choose the type of backup that you want to implement, it also offers different types of data encryption which is really advantageous, because if they are stored out of its platform there is no risk of loss or theft and the best or my favorite aspect is that it does not matter since part of the world wants to carry out the backup of information since it is a platform that only requires internet access and a user account to protect your data.

Cons: Acronis is not a completely perfect platform because its learning curve is quite high so it is recommended only for companies with a large amount of data to support.

I'm a big fan of Acronis for business backup. Very efficient in bringing back up images of servers.

May 10, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Our Acronis backup scheme works very well in protecting our main file server. The backup process is quick and offers a lot of options, across a number of different backup devices. It's also very easy to spin up another image of a downed server in a short amount of time. It has saved me when one of our VM's was corrupted, and it was very easy to retrieve files from archived images.

Cons: The set up can be a little daunting, especially when working with virtual server technology. Also, there customer support site can be a little overwhelming to wade through for the uninitiated. You have to really identify your issue before sifting through all the support articles. The online manuals were pretty straightforward but did require some study before getting started.

Overall: Like I said in my review, the virtual image backups are really easy to work with once set up correctly, and can definitely save you from headaches when a server blows up on you. You basically just point to your image, and spin it back up when disaster happens.

Great backup software!

Apr 12, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is very simple to use, and has some features I haven't seen in other backup software -- at least not working! I have tried many different backup programs, and many of them say that they're backing up a full system image while it is running. No other software has actually given me a system image in this way that could be successfully and completely restored to a hard disk. Acronis did, and very quickly, as well. It's also easy to set up scheduled backups and to choose different folders to include. I now recommend it to my customers as backup software, especially for Windows 10. It will do a clone of a Windows 10 system on a new hard drive that works perfectly. Add to that its affordability and the fact that it runs well on Windows 7, 8 and 10, and it's practically perfect!

Cons: Well, the only problem I've had was solved pretty easily: I changed to a new workstation and tried to install the Acronis software I had purchased. The activation process said that I had installed it on too many computers, so I had to deactivate the previous installation before it would work. I did, and it did!

Overall: I received a free version of Acronis TrueImage software with a hard drive that I purchased, and I liked it so much, I bought the full version. It was very reasonably priced, and it has proven to be such a good tool that I can recommend it to my customers!

Capterra loader

The best backup software I've ever used

Aug 17, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: This program is very easy to use and very powerful. It performs traditional backups including full, incremental and diffierential as well as cloning entire drives. It also supports building the recovery software into your backup drive so that if you need to do a bare metal restore, the software is all there.

Cons: When cloning a drive with many errors, it seems to wait a long time before it asks you if you want to ignore them. Once I told it to ignore the errors, the clone worked great.

Overall: I had a very old Windows 7 laptop that had a hard drive that was failing. I installed the Acronis software and used it to clone the internal drive to an external USB drive with an SSD hard drive in it. Although the drive was failing and had many errors, Acronis was able to successfully clone the drive. I replaced the failing drive with the newly cloned SSD and the system booted right up. I had to reinstall a couple of drivers that were corrupted on the original drive but other than that the new drive works perfectly. I was concerned cloning a traditional drive to an SSD but Acronis handled it with no problems.

Worry-free Backup Solutions

Nov 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
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Pros: We have implemented Acronis backup tools in many customers with the purpose of automating workstation and server backup processes. Acronis is consistent in the scheduled tasks and provides a reliable backup (and recovery) solution for organizations of different sizes. On a personal note, I have also used the Acronis Ransomware Protection Tool which is free and a great resource for protecting against the loss of important files. Their software tools, in general, are easy to use with a friendly and intuitive user interface.

Cons: Setting up the business tools takes some time and requires attention to detail. You can easily misconfigure important tasks if you are not careful.

Simple and effective for my budget

Apr 10, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
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Pros: The web based console to control all my backups in one place, and not having to remote onto a machine to start a backup or create a backup profile is great. The fact that incomplete backups can resume from where they left off, and i have the option of target locations to do backups

Cons: Initially the software upgrades can take quite long or not complete at all. Sometimes the seed load is seen as a separate backup, and the incremental backups take up more space than they should.

Overall solid and full featured. Can be confusing for less savvy end users

Mar 06, 2018
4/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: Acronis has been my personal backup software of choice for my own office for several years, it has a huge degree of configurability, could look for in a backup product.

I find that it does though, require some degree of technical awareness to configure and utilize properly

Cons: Interface can be intimidating and /or confusing, for less technically proficient and users. Can present them with too many options and choices.

Overall: A reliable backup software that can be precisely configured as needed

Having Acronis will ensure you get a bonus

Apr 09, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Acronis By far the best most robust and easiest to use back up software I have ever used. The jobs are easy to set up in the restores our seamless.

Cons: I struggle to find any cons with the software. As compared to our previous backup software this is far and away the best. This is outperformed anything that comes to my mind.

Overall: My overall experience with this software has been nothing but excellent. I can sleep rest assured that our back ups are completing and were able to restore if we need to.

Great for Daily Backups

Mar 05, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: Can be set up for daily backups

Runs in the background

Easy computer restore feature

Cons: Some 3red party software has to be reinstalled

If for some reason the backup does not complete your backs from that day forward are not usable

Overall: We have had to use the restore feature a few times. On one occasion the backup did not complete and

we lost a weeks worth of work when we restored the files. I periodically do a verification to make sure the backup is running correctly. Otherwise its a must have when your computer crashes.

Acronis Backup for Server

Feb 14, 2019
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I really like the software as far as dependability and reliability. I've used this software on multiple platforms for over a decade, one of the most respected names in my mind when it comes to backup/recovery solution providers.

Cons: The cost of the server platform and the feature set it offers for that price point is really expensive. But compared to other providers like Veeam it does a much better job and is dependable.

Cloud backups are great, when you have internet

Nov 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
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Pros: The ability to run local, and cloud backups provide the extra redundancy necessary for any company to succeed after data loss. During a prolonged internet outage, it's important to be able to keep your backups running.

Cons: The pricing can be complex to navigate, and deciding which plan to subscribe to-- the per device/ per GB-- isn't obvious at first and takes a reseller with experience to lead you in the right direction.

When used as an imaging software for system builds, it works great. Backup and restores are adequate

Feb 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
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Pros: It is easy to use and performs well if the underlying operating system is the right and supported versions. Using the created boot disk and using that to image and build systems (older version) was easy.

Cons: The newer interfaces are horrible. I understand trying to make it more idiot proof but hiding away features under a simplistic interface means advanced users have to really dig to find the tools needed. Seriously, I've tried to get end users to get this software and do their own backups but it doesn't do much more than the built-in backup utilities so it would be better if they focused on more advanced tech users as their customer base.

Overall: Fast system deploys. Able to image a system including OS state before tinkering for troubleshooting purposes. Restores are fast if using the boot disk.

Capterra loader

Acronis Backup has all of the state-of-the-art features you need for quick recovery

Jun 21, 2018
5/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money

Pros: The ability to virtualize from your backup media is a huge asset. This means that if your server fails, you can boot it up in a virtual environment and get it all configured in about 30 minutes. Having a VM fail-over server is the best part of this backup.

Cons: The interface to recover can be confusing. It's best to start with a totally erased, non-formatted recovery drive. If it's formatted already it might map partitions incorrectly. Full recovery outside of VM can be slower than Windows Server Backup.

Acronis Backup

Apr 02, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Super easy to configure. I have been using this software for years and recently had my first failed HDD. It was no nice to be able to restore to a new drive easily without the panic of whether I lost data or not.

Cons: New versions change quite a bit and require some learning.

Overall: Excellent! I love knowing my data is safe and secure.

Acronis Server Backup

Dec 05, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: easy to use creating windows 10 images.

Cons: none so far.

Overall: a must tool for imaging servers and workstations. works now with windows 10 (not tried windows 2016 yet).

Recommendations to other buyers: so many flavors/versions with this software and they keep renaming it even with your existing subscriptions. initial cost is high but maintenance is not. customer support is the best. the ticket will not be closed until they fully provide a solution to it...

Acronis Backup is a effective solution for backing up user data.

May 10, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The ability to schedule backups after closing. We need our VM servers backed up daily for medical records and patient files.

Cons: Slows down the network resources when running during the day. Also backing up multiple servers has to be done as two separate backups at different times and if they overlap, the backups fail.

Great backup software for Mac

Jan 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
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Pros: The backup software that comes with Mac and Windows are a bit rudimentary. Better than nothing, but very bare bones. And if you've ever had a Mac OS Time Machine restore fail on you, well...you only need to have that happen once before you lose your trust in it. If you're looking for a more robust and reliable local backup solution, this is the solution that you're looking for.

Cons: I moved from Time Machine to this, so I miss the ability to restore specific files quickly. But I very much rather have a backup I trust will work when a restore is needed.

Overall: A reliable backup solution for my work PC.

Good product

Oct 10, 2017
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

2 / 5
Customer Support

3 / 5
Value for Money

Pros: It's a very simple product to use and provides a great imaging platform for a low cost. Overall does a good job at backups of individual desktops.

Cons: Limited to desktop backup. Not a good piece of software in a VM environment.

Images can be very large and does not offer compression.

Great Backup Software!

Jun 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Acronis backup software has an easy-to-learn interface and does what I need it to so -- backup two computers -- seamlessly and quietly.

Cons: It does have a tendency to crash on occasion and bring down not only the program but to stop my entire operating system from running.

Most affordable backup solutions for a small Business

Dec 06, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: That we can use the same software for internal and cloud backup. Easy web based dashboard with simple restores.

Cons: I do find that the error messages are hard to decipher if/when a backup is unsuccessful. However, support is very good in helping out the solution.

Capterra loader

Expensive, but effective.

Feb 12, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Acronis is very good for what it does -- it takes backups quickly; the backups are easy to manage, and it offers all of the basic features you'd expect if you came from a legacy solution like BackupExec.

Cons: Sometimes... it just acts weird. I've had to have support come in and run scripts against our backup database several times in the last few years, because it just gets in a weird funk (for example, showing "next start" for some backups as being in the past, or perpetually showing a task as "running" even though it completed weeks ago. Support is quick to help, though, and solves the problem every time.

Easy To Use

Dec 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
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Pros: Creating an image of the PC and then using it to deploy said image to multiple PCs was a simple task with Acronis. It can simply work with a large flash drive or a flash drive with the Acronis image and an external that has the image file for the PCs.

Cons: Occasionally I would have to create the Acronis bootable flash drive two or three times before the PC would recognize the boot drive.

Overall: We used the software for deployment of multiple machines. It made new setups quick and easy instead of applying a fresh install, installing drivers, and applying updates. Acronis saved a lot of time.

Good Product, that is even more reliable than previous years

Feb 22, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: Good reliable backup of servers and workstations, great support and easy to setup on servers or VM Hosts.

Cons: In some instances the software has had errors during volume snapshot or Validation,however support has been good and resolved the issues.

Use it to back vm machines

Jan 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: The software is easy to use to eather to restore a vm or just a file. The replication is also great to backup to a off site drive.

Cons: The cost is a little high and sometimes the error messages durring a backup are not easy to understand.

Top for Image Backup

Apr 03, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Acronis can take a server's image and put it any hardware other than its original.

Cons: It a bit expensive than other rivals in the market.

Overall: In our datacenter we backup our servers' images in case of losing servers' operating system or data.

Acronis is far and away the best DR solution on the market!

Jun 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: I love the ease of use of the product. It easy easy to implement and easy to manage day to day. A DR

solution is something that you have in place and hope you never need it. However, when you do , Acronis really makes me look great to my clients!

Cons: Cost. I am a small business owner and really have to watch my bottom dollar closely. I can always use a discount!

Excellent Backup Solution

Oct 12, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

2 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Pretty simple to setup, backup, and restore. Restore jobs are quite easy.

Cons: Tech Support can be a bit sketchy if you need help with something in a hair-on-fire scenario.

Overall: Pretty simple to setup, backup, and restore.

Solid backup solution

Mar 05, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: - robust backup options

- excellent support

Cons: - None to that i an think of. It does what it says.

Overall: I have used their software since 2007, and it has never failed. Saved my bacon many times. Don't leave your pc running without it.

Absolutely amazing

Mar 26, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Acronis Backup is super scalable.

Flexible.

Easy to use.

And has great reporting abilities.

Cons: Nothing to dislike other than the hard limit of 100MB for 'dowloads' rather than recoveries but I hear they're looking into this further on into the year.

Overall: From single machines with a incremental backup, to a full server farm with disaster recovery.

It's that good.

Great Backup Solution

Sep 11, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Acronis is fairly easy to configure and use. I did not have any problems configuring it to backup my PC automatically. Their online documentation also seems to be fairly helpful.

Cons: Had some issues with drives being mapped on the PC and backing up to a NAS device through that mapped drive. Having the drive mapped and pointing the software to network location on the same share in the software did not work.

Overall: Overall Acronis has been a good solution. After the initial backup, everything else is fairly quick.

Great imaging tool, with encryption and password protection options.

Dec 27, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: This is a good software for Backing up and restoring computers. You can create an image of a computer and even restore it to a totally different brand computer as long as you have the drivers. It has secure options like encryption and password protection which is nice.

Cons: Thi software does everything that it says it does. We did have an issue once with HP computers but after updating the the latest build it fixed the issue.

Overall: Great backup and restore software with great security options.

Favorite Backup Software

Sep 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Acronis Backup has worked great when I needed to make disk image backups of PCs and for recovering from hard drive failure. It offers a ton of features and works better than any of the other backup software I've used over the years.

Cons: It can be difficult deciding what version of the software you might need. You might be tempted to go for the advanced version (more expensive) of the software but most people will likely be fine getting the standard version that still has a ton of awesome features.

Great Tool But Hard To Use And Support Is Slow

Jul 16, 2018
5/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

2 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: For a large company like ours we find that our backups need to be done frequently and extensively. Acronis has been able to give us the option to backup our systems and restore in the event of a hardware failure. It has kept machine downtime to an all time low.

Cons: It's not exactly intuitive, and the support either are slow to respond or don't work quickly enough to reach the end goal quickly.

Overall: We're able to backup and restore our systems quickly and efficiently.

Great Features But Hard To Use And Harder To Get Support

Jul 25, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Acronis is for the most part the most comprehensive and well designed bare image backup and recovery tool. Everything you would need to clone and back up your hard drive/system is there. and for the most part easy to use.

Cons: Acronis can be unwieldy at times. There was certainly times where I felt frustrated trying to do a simple task and it wasn't as well laid out or as well designed as it could be. Also Support takes weeks to respond to tickets. I had to post on Reddit just to get someone to look into an issue seriously.

Overall: We're able to back up, clone, and recover our machines even in the event of a catastrophic event.

Capterra loader

Good imaging backup

Apr 17, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Acronis Backup allows aside the regular file/folder based backups also imaging. Basically you can create a "clone" of your entire hard drive and restore it in case something goes wrong. We also used this functionality to easily install the OS on multiple computers at once, instead of doing it one-by-one. Basically you install and configure one computer with everything you need, then you use Acronis to create an image disk and clone that onto the other computers.

For file/folder backups there are other good alternatives, but for imaging Acronis is still the best choice.

Cons: Price is a bit steep, but if you need the full functionality then it's worth it. If you only need simple file/folder backups, even the included Windows Backup program will be enough.

Overall: I couldn't find a replacement for Acronis (so far) and I've tested several other imaging apps - while there are some that get close (Macrium), still Acronis rules in this field.

Mixed feelings with this popular software

Feb 06, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: I found that Acronis was very easy to set up. It has clearly named agents and most of them are very easy to get up and running, with a simple connection method.

Cons: We have experienced some hiccups with having this software worked. It came highly recommended from our MSP, but after the first few days it had an issue deleting VM snapshots and filled up the datastore. I have looked at the backups while "in progress" and more than once I've seen some sit there for hours "not responding" and failing to back up.

Overall: My overall experience is mixed so far. The setup was easy, and for the few machines that it has worked with so far, it was relatively painless. But for the times that it's failed, it's left me a little worried about how it's going to operate in the future.

Capterra loader

Love this Program, Catch it on sale and its even better.

Apr 01, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Acronis is very easy to use

Has a great GUI

Backup to and from pretty much anywhere you want

Hardware independent restore is awesome, that feature alone has saved my bacon a few times.

Backup an entire machine sector by sector with a flash drive.

Cons: I honestly can't think of any problem or complaint I have with Acronis, Its a great software with much needed options and it easy to use.

Best Option for Small Businesses

Dec 14, 2018
4/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 6.0/10 Not
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Pros: My favorite feature of Acronis is the ability to restore single files that are accidentally deleted by a network user, rather than having to do a complete restore to accomplish that.

Cons: The initial backup of our two servers took several weeks. Acronis does not offer the option to do a physical backup and send it by carrier for the initial backup.

Acronis Backup also provides tools to backup smartphones, including Android and iOS devices

Apr 19, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Fast backup speeds, Private encryption. It has lots of features and support for virtual environments, which is why it's our best pick for virtual backup. It also advises if backup was successful and if not, where the error lies.

Cons: It doesn't have any two-factor authentication which is a plus to have. Being able to create backups on removable USB hard drives that are taken away for offsite storage when full could be better. You can make it happen but the process doesn't feel as smooth as the rest of the software

Overall: User-Friendly. All information is readily accessible in a way the flows ni

Great backup program for both physical and virtual servers

Mar 09, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: Perfect for backing up from cloud platforms or even physical servers. Works as a great backup situation or even for imaging purposes. Support is always helpful and can work through issues over the phone or a virtual meeting.

Cons: Interface can be a little confusing at times with a lot of options on the screen, interface also freezes from time to time when using it.

Pure excellence

Apr 17, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The reliability and ease of use makes this one of the best peieces od software I've used. I've used the server and home PC offerings and have had great success with it running and restoring standard backups, restoring to other machines, and even doing P2V migrations with it.

Cons: I legitimately have none. All features are in line with my expectations and the process is great for such a product.

Efficient backup and recovery for everyone!

May 11, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I've been using Acronis Backup for a few years and never had any problem. It's amazing how fast you can backup a drive of 100GB or more!

Cons: Some versions had a complex GUI and I always had some questions, but now they fixed it and everything is straight forward and easy to understand. I wish they had a lower price on this too.

Overall: Very good backup and recovery software!

Great backup software

Jun 30, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: Ever since my harddisk crashed on me a few years ago and I haven't had any backup back then, I have learnt the importance of backups. Acronis backup is easy to use and has been a trusty companion to my important data.

Cons: The cost is one. Backing up to the cloud can be made seamless and easier. Other than that, no other negative feedback.

Backup software that makes life easy going. Awesome job Acronis!

Feb 23, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money

Pros: The things I like most about this software is the option to schedule multiple backups at the same time. I also like the ability to backup any flavor of operating systems.

Cons: The thing I least about this software is the installation. I think if everything was installed at once and not separately installed, it will make installation a lot smoother.

Love the software and what functionality it provides

May 15, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software allows system backups and also allows virtual ones. I was able to get the system up and running virtually pretty quickly. Love the options of Hyper-V or VMware conversion

Cons: The options to get the backup converted to a virtual was a little difficult to do. It took going to the online help to get a successful virtual after many failed attempts.

Overall: The ability to convert a physical to a virtual server

Acronis is the best software I have used for backup!

Jun 07, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, easy to set backups and have multiple start at different times of the day. I have many hard drives that need to be backed up on a daily basis as to not lose important client information. Acronis does all I need!

Overall: Daily backup and security!

Easiest and simplest backup program to use

Oct 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very easy to use. Its extremely intuitive. The whole system back-ups work flawlessly and are very easy to recover with.

Cons: A bit on the expensive side. Not as feature rich as other programs, but that could be a pro as it is less confusing for the end user to navigate

Capterra loader

This image software has saved me a few times when i have needed to retrieve files from an image

Jun 12, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: The retrieving of files from an image changes the way i work. This is by far the best part of the software for me.

Cons: Sifting through their support site can be a bit much when looking for a specific issue or article. Clean that up a bit and they will get an extra star

Backups without worry

Apr 26, 2019
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 6.0/10 Not
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Pros: The fact that it was easy as 1 2 3 to backup and restore. The built in backup on Windows leaves me wondering if I'll actually be able to use it.

Acronis lets me sleep at night :)

Cons: For some reason I've experienced some crashes in the program but not too much to worry about