Acronis

Acronis Backup


4.5 / 5
89 reviews

Who Uses This Software?

Business of any sizes Physical, virtual & cloud environments Distributed IT environments Seeking easy data protection & centralized management Seeking all-in-one hybrid backup (local & cloud)


Average Ratings

89 Reviews

  • 4.5 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $69.00/year/user
  • Pricing Details
    Available options: - 1-3 year subscriptions - 1-time perpetual license
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • Acronis
  • www.acronis.com
  • Founded 2003
  • Switzerland

About Acronis Backup

Acronis Backup is an easy and fast backup solution for any business & any size, whether data is located on-premises, in remote systems, in private & public clouds! Acronis Backup ensures: complete protection that safeguards data,15-sec Recovery Time Objectives (RTOs), remote and automated recovery options, backups that are safe from ransomware, control over your datas location, authenticity and integrity, flexibility to support a variety of platforms. 500,000+ businesses rely on our technology


Acronis Backup Features

  • Backup Scheduling
  • Bare-Metal Restore
  • Compression
  • Continuous Backup
  • Differential Backup
  • Disaster Recovery
  • Encryption
  • Incremental Backup
  • VM Backup
  • Backup Log
  • Backup Scheduling
  • Cloud Backup
  • Compression
  • Continuous Backup
  • Encryption
  • Incremental Backup
  • Local Server Options
  • Remote Server Options
  • Secure Data Storage
  • Web Access / Restoration

Acronis Backup Reviews Recently Reviewed!


For me the most important program ever

Feb 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Due to frequent changes in the software, such as Updates and new installations or even the risk of viruses make it absolutely necessary to make regular backups. I have been using Acronis for many years and have never been disappointed When I had to restore the system it worked great! I like it best that you can search the backups at any time and copy data from it. Thus one can repair small problems also on the fast. The possibility to restore the backup also on changed hardware or to integrate own drivers round out the whole still.

The rescue media has worked on every computer so far and is regularly updated with new features. Almost every year under the Extras menu you will also find new functions such as system integration or tools from third-party manufacturers. If you want to be on the safe side, you can also use the Try & Deside function to undo system changes immediately. The backups can even be converted into a virtual machine via detours and integrated in Virtual Box, which allows you to try everything without risk.

All in all a must have for me!

Cons: Some years ago there was the possibility to buy a Plus version. In this one got additional futures. This was later abolished and the futures were so available. For some reason, parts of it did not exist one or two years later. That was not enjoyable then. In the meantime, the best futures are back and everything is fine!

I'm a big fan of Acronis for business backup. Very efficient in bringing back up images of servers.

May 10, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Our Acronis backup scheme works very well in protecting our main file server. The backup process is quick and offers a lot of options, across a number of different backup devices. It's also very easy to spin up another image of a downed server in a short amount of time. It has saved me when one of our VM's was corrupted, and it was very easy to retrieve files from archived images.

Cons: The set up can be a little daunting, especially when working with virtual server technology. Also, there customer support site can be a little overwhelming to wade through for the uninitiated. You have to really identify your issue before sifting through all the support articles. The online manuals were pretty straightforward but did require some study before getting started.

Overall: Like I said in my review, the virtual image backups are really easy to work with once set up correctly, and can definitely save you from headaches when a server blows up on you. You basically just point to your image, and spin it back up when disaster happens.

Capterra loader

The best backup software I've ever used

Aug 17, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: This program is very easy to use and very powerful. It performs traditional backups including full, incremental and diffierential as well as cloning entire drives. It also supports building the recovery software into your backup drive so that if you need to do a bare metal restore, the software is all there.

Cons: When cloning a drive with many errors, it seems to wait a long time before it asks you if you want to ignore them. Once I told it to ignore the errors, the clone worked great.

Overall: I had a very old Windows 7 laptop that had a hard drive that was failing. I installed the Acronis software and used it to clone the internal drive to an external USB drive with an SSD hard drive in it. Although the drive was failing and had many errors, Acronis was able to successfully clone the drive. I replaced the failing drive with the newly cloned SSD and the system booted right up. I had to reinstall a couple of drivers that were corrupted on the original drive but other than that the new drive works perfectly. I was concerned cloning a traditional drive to an SSD but Acronis handled it with no problems.

Worry-free Backup Solutions

Nov 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
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Pros: We have implemented Acronis backup tools in many customers with the purpose of automating workstation and server backup processes. Acronis is consistent in the scheduled tasks and provides a reliable backup (and recovery) solution for organizations of different sizes. On a personal note, I have also used the Acronis Ransomware Protection Tool which is free and a great resource for protecting against the loss of important files. Their software tools, in general, are easy to use with a friendly and intuitive user interface.

Cons: Setting up the business tools takes some time and requires attention to detail. You can easily misconfigure important tasks if you are not careful.

Simple and effective for my budget

Apr 10, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
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Pros: The web based console to control all my backups in one place, and not having to remote onto a machine to start a backup or create a backup profile is great. The fact that incomplete backups can resume from where they left off, and i have the option of target locations to do backups

Cons: Initially the software upgrades can take quite long or not complete at all. Sometimes the seed load is seen as a separate backup, and the incremental backups take up more space than they should.

Overall solid and full featured. Can be confusing for less savvy end users

Mar 06, 2018
4/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: Acronis has been my personal backup software of choice for my own office for several years, it has a huge degree of configurability, could look for in a backup product.

I find that it does though, require some degree of technical awareness to configure and utilize properly

Cons: Interface can be intimidating and /or confusing, for less technically proficient and users. Can present them with too many options and choices.

Overall: A reliable backup software that can be precisely configured as needed

Cloud backups are great, when you have internet

Nov 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
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Pros: The ability to run local, and cloud backups provide the extra redundancy necessary for any company to succeed after data loss. During a prolonged internet outage, it's important to be able to keep your backups running.

Cons: The pricing can be complex to navigate, and deciding which plan to subscribe to-- the per device/ per GB-- isn't obvious at first and takes a reseller with experience to lead you in the right direction.

When used as an imaging software for system builds, it works great. Backup and restores are adequate

Feb 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
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Pros: It is easy to use and performs well if the underlying operating system is the right and supported versions. Using the created boot disk and using that to image and build systems (older version) was easy.

Cons: The newer interfaces are horrible. I understand trying to make it more idiot proof but hiding away features under a simplistic interface means advanced users have to really dig to find the tools needed. Seriously, I've tried to get end users to get this software and do their own backups but it doesn't do much more than the built-in backup utilities so it would be better if they focused on more advanced tech users as their customer base.

Overall: Fast system deploys. Able to image a system including OS state before tinkering for troubleshooting purposes. Restores are fast if using the boot disk.

Capterra loader

Acronis Backup has all of the state-of-the-art features you need for quick recovery

Jun 21, 2018
5/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money

Pros: The ability to virtualize from your backup media is a huge asset. This means that if your server fails, you can boot it up in a virtual environment and get it all configured in about 30 minutes. Having a VM fail-over server is the best part of this backup.

Cons: The interface to recover can be confusing. It's best to start with a totally erased, non-formatted recovery drive. If it's formatted already it might map partitions incorrectly. Full recovery outside of VM can be slower than Windows Server Backup.

Acronis Server Backup

Dec 05, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: easy to use creating windows 10 images.

Cons: none so far.

Overall: a must tool for imaging servers and workstations. works now with windows 10 (not tried windows 2016 yet).

Recommendations to other buyers: so many flavors/versions with this software and they keep renaming it even with your existing subscriptions. initial cost is high but maintenance is not. customer support is the best. the ticket will not be closed until they fully provide a solution to it...

Acronis Backup is a effective solution for backing up user data.

May 10, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The ability to schedule backups after closing. We need our VM servers backed up daily for medical records and patient files.

Cons: Slows down the network resources when running during the day. Also backing up multiple servers has to be done as two separate backups at different times and if they overlap, the backups fail.

Great backup software for Mac

Jan 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The backup software that comes with Mac and Windows are a bit rudimentary. Better than nothing, but very bare bones. And if you've ever had a Mac OS Time Machine restore fail on you, well...you only need to have that happen once before you lose your trust in it. If you're looking for a more robust and reliable local backup solution, this is the solution that you're looking for.

Cons: I moved from Time Machine to this, so I miss the ability to restore specific files quickly. But I very much rather have a backup I trust will work when a restore is needed.

Overall: A reliable backup solution for my work PC.

Good product

Oct 10, 2017
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

2 / 5
Customer Support

3 / 5
Value for Money

Pros: It's a very simple product to use and provides a great imaging platform for a low cost. Overall does a good job at backups of individual desktops.

Cons: Limited to desktop backup. Not a good piece of software in a VM environment.

Images can be very large and does not offer compression.

Great Backup Software!

Jun 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Acronis backup software has an easy-to-learn interface and does what I need it to so -- backup two computers -- seamlessly and quietly.

Cons: It does have a tendency to crash on occasion and bring down not only the program but to stop my entire operating system from running.

Most affordable backup solutions for a small Business

Dec 06, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: That we can use the same software for internal and cloud backup. Easy web based dashboard with simple restores.

Cons: I do find that the error messages are hard to decipher if/when a backup is unsuccessful. However, support is very good in helping out the solution.

Capterra loader

Expensive, but effective.

Feb 12, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Acronis is very good for what it does -- it takes backups quickly; the backups are easy to manage, and it offers all of the basic features you'd expect if you came from a legacy solution like BackupExec.

Cons: Sometimes... it just acts weird. I've had to have support come in and run scripts against our backup database several times in the last few years, because it just gets in a weird funk (for example, showing "next start" for some backups as being in the past, or perpetually showing a task as "running" even though it completed weeks ago. Support is quick to help, though, and solves the problem every time.

Good Product, that is even more reliable than previous years

Feb 22, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: Good reliable backup of servers and workstations, great support and easy to setup on servers or VM Hosts.

Cons: In some instances the software has had errors during volume snapshot or Validation,however support has been good and resolved the issues.

Use it to back vm machines

Jan 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: The software is easy to use to eather to restore a vm or just a file. The replication is also great to backup to a off site drive.

Cons: The cost is a little high and sometimes the error messages durring a backup are not easy to understand.

Acronis is far and away the best DR solution on the market!

Jun 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: I love the ease of use of the product. It easy easy to implement and easy to manage day to day. A DR

solution is something that you have in place and hope you never need it. However, when you do , Acronis really makes me look great to my clients!

Cons: Cost. I am a small business owner and really have to watch my bottom dollar closely. I can always use a discount!

Excellent Backup Solution

Oct 12, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

2 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Pretty simple to setup, backup, and restore. Restore jobs are quite easy.

Cons: Tech Support can be a bit sketchy if you need help with something in a hair-on-fire scenario.

Overall: Pretty simple to setup, backup, and restore.

Great Backup Solution

Sep 11, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Acronis is fairly easy to configure and use. I did not have any problems configuring it to backup my PC automatically. Their online documentation also seems to be fairly helpful.

Cons: Had some issues with drives being mapped on the PC and backing up to a NAS device through that mapped drive. Having the drive mapped and pointing the software to network location on the same share in the software did not work.

Overall: Overall Acronis has been a good solution. After the initial backup, everything else is fairly quick.

Great imaging tool, with encryption and password protection options.

Dec 27, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: This is a good software for Backing up and restoring computers. You can create an image of a computer and even restore it to a totally different brand computer as long as you have the drivers. It has secure options like encryption and password protection which is nice.

Cons: Thi software does everything that it says it does. We did have an issue once with HP computers but after updating the the latest build it fixed the issue.

Overall: Great backup and restore software with great security options.

Favorite Backup Software

Sep 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Acronis Backup has worked great when I needed to make disk image backups of PCs and for recovering from hard drive failure. It offers a ton of features and works better than any of the other backup software I've used over the years.

Cons: It can be difficult deciding what version of the software you might need. You might be tempted to go for the advanced version (more expensive) of the software but most people will likely be fine getting the standard version that still has a ton of awesome features.

Great Tool But Hard To Use And Support Is Slow

Jul 16, 2018
5/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

2 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: For a large company like ours we find that our backups need to be done frequently and extensively. Acronis has been able to give us the option to backup our systems and restore in the event of a hardware failure. It has kept machine downtime to an all time low.

Cons: It's not exactly intuitive, and the support either are slow to respond or don't work quickly enough to reach the end goal quickly.

Overall: We're able to backup and restore our systems quickly and efficiently.

Great Features But Hard To Use And Harder To Get Support

Jul 25, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Acronis is for the most part the most comprehensive and well designed bare image backup and recovery tool. Everything you would need to clone and back up your hard drive/system is there. and for the most part easy to use.

Cons: Acronis can be unwieldy at times. There was certainly times where I felt frustrated trying to do a simple task and it wasn't as well laid out or as well designed as it could be. Also Support takes weeks to respond to tickets. I had to post on Reddit just to get someone to look into an issue seriously.

Overall: We're able to back up, clone, and recover our machines even in the event of a catastrophic event.

Capterra loader

Love this Program, Catch it on sale and its even better.

Apr 01, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Acronis is very easy to use

Has a great GUI

Backup to and from pretty much anywhere you want

Hardware independent restore is awesome, that feature alone has saved my bacon a few times.

Backup an entire machine sector by sector with a flash drive.

Cons: I honestly can't think of any problem or complaint I have with Acronis, Its a great software with much needed options and it easy to use.

Acronis Backup also provides tools to backup smartphones, including Android and iOS devices

Apr 19, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Fast backup speeds, Private encryption. It has lots of features and support for virtual environments, which is why it's our best pick for virtual backup. It also advises if backup was successful and if not, where the error lies.

Cons: It doesn't have any two-factor authentication which is a plus to have. Being able to create backups on removable USB hard drives that are taken away for offsite storage when full could be better. You can make it happen but the process doesn't feel as smooth as the rest of the software

Overall: User-Friendly. All information is readily accessible in a way the flows ni

Great backup program for both physical and virtual servers

Mar 09, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: Perfect for backing up from cloud platforms or even physical servers. Works as a great backup situation or even for imaging purposes. Support is always helpful and can work through issues over the phone or a virtual meeting.

Cons: Interface can be a little confusing at times with a lot of options on the screen, interface also freezes from time to time when using it.

Pure excellence

Apr 17, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The reliability and ease of use makes this one of the best peieces od software I've used. I've used the server and home PC offerings and have had great success with it running and restoring standard backups, restoring to other machines, and even doing P2V migrations with it.

Cons: I legitimately have none. All features are in line with my expectations and the process is great for such a product.

Efficient backup and recovery for everyone!

May 11, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
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Pros: I've been using Acronis Backup for a few years and never had any problem. It's amazing how fast you can backup a drive of 100GB or more!

Cons: Some versions had a complex GUI and I always had some questions, but now they fixed it and everything is straight forward and easy to understand. I wish they had a lower price on this too.

Overall: Very good backup and recovery software!

Great backup software

Jun 30, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: Ever since my harddisk crashed on me a few years ago and I haven't had any backup back then, I have learnt the importance of backups. Acronis backup is easy to use and has been a trusty companion to my important data.

Cons: The cost is one. Backing up to the cloud can be made seamless and easier. Other than that, no other negative feedback.

Backup software that makes life easy going. Awesome job Acronis!

Feb 23, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money

Pros: The things I like most about this software is the option to schedule multiple backups at the same time. I also like the ability to backup any flavor of operating systems.

Cons: The thing I least about this software is the installation. I think if everything was installed at once and not separately installed, it will make installation a lot smoother.

Love the software and what functionality it provides

May 15, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: The software allows system backups and also allows virtual ones. I was able to get the system up and running virtually pretty quickly. Love the options of Hyper-V or VMware conversion

Cons: The options to get the backup converted to a virtual was a little difficult to do. It took going to the online help to get a successful virtual after many failed attempts.

Overall: The ability to convert a physical to a virtual server

Acronis is the best software I have used for backup!

Jun 07, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, easy to set backups and have multiple start at different times of the day. I have many hard drives that need to be backed up on a daily basis as to not lose important client information. Acronis does all I need!

Overall: Daily backup and security!

Easiest and simplest backup program to use

Oct 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
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Pros: Very easy to use. Its extremely intuitive. The whole system back-ups work flawlessly and are very easy to recover with.

Cons: A bit on the expensive side. Not as feature rich as other programs, but that could be a pro as it is less confusing for the end user to navigate

Capterra loader

This image software has saved me a few times when i have needed to retrieve files from an image

Jun 12, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: The retrieving of files from an image changes the way i work. This is by far the best part of the software for me.

Cons: Sifting through their support site can be a bit much when looking for a specific issue or article. Clean that up a bit and they will get an extra star

Great, reliable software

Nov 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
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Pros: The ease of use makes it a good product for all levels of user. Allows for full and differential backups and can clone drives/partitions.

Cons: Sometimes it takes a few tries to get the software to boot. The option for cloning a drive is in a menu and not on the main screen.

Capterra loader

Solid Backup Software

Nov 30, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I do like it's ease of use and functionality. It has been very easy to deploy and restore files and full system images.

Cons: User interface can sometimes be a little confusing.

Overall: Overall a great experience and dependable backup software.

Capterra loader

Very reliable and easy to use

Apr 22, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I once had a backup server fail and it was a nightmare. I found others had success with Acronis so I gave it a shot and am very impressed by how easy it is to use. Plus, their support has been really helpful. Knock on wood- we haven't experienced anymore failures but I'm more than confident in the backups.

Cons: I haven't found anything to dislike. It's stable and we've found it to be reliable. Therefore, Acronis is well worth the investment if you're in the market for a workhorse of a backup solution.

Capterra loader

Acronis has a lot of recovery options and features.

Dec 13, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Converting VM is my favorite. Currently, Acronis supports Citrix XenServer, Microsoft Hyper-V, Red Hat Virtualization, and VMWare ESXi. I have worked with other vendors and the experience was, almost successful, but also complicated. Backup and restore it takes just a few clicks and work flawlessly.

Cons: Cloud storage is not included, hopefully in the future. I had some problems doing remote management. I believe it's a matter of time to do it quickly and automatically-.

Overall: Managing VM always was a challenge. With Acronis it's super easy and it's in my top 5 products.

Very good especially for image backups

Feb 07, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: You can create an image of a system and then easily restore it. This functions well not only for backup/restore purposes, where in case of a disk failure you can recover everything, but for migration too. I used it to install the OS on 5 different computers with the same configuration and it saved me a lot of time (just installed on one and then cloned that on the others).

Cons: With a bit of search you could find freeware alternatives that have some of its functionality (not all though).

Overall: Very good especially for cloning and migrating.

Goto backup service for important data.

Apr 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I am a IT Tech that uses many software suits and this app helps alot of my clients. Its easy to use and simply to show clients what to do to make it work. It makes the backups easy to make and also to reload in case of data loss.

Cons: I can say that the price is worst feature because its not free. That is only negative. You get what you pay for so this app is worth it.

Disk cloning software

Jun 28, 2018
3/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: You are able to backup or clone full system drives so that you do not loose any information if you disk is starting to fail

Cons: The disk to disk clone feature is not always very stable and sometime does not work and you have to resort to imaging the drive and then restoring it on another drive. More time consuming

Did not live up to expectations

Feb 15, 2018
3/5
Overall

2 / 5
Ease of Use

3 / 5
Features & Functionality

2 / 5
Customer Support

2 / 5
Value for Money

Pros: The price is affordable for a small office and it was easy to download. Setting it up was not hard either.

Cons: Like they say you are only as good as your last backup if your server crashes. We had many difficulties with Acronis performing full and incremental backups. We would schedule daily backups over night (they could take 5-6 hours) only to find out the next day there were errors. It never seemed we could go a full week without some sort of error. We went with another backup program after 6 months of use.

Overall: When it worked we had peace of mind. But more often then not there were errors and that was unacceptable for a backup.

Great choice for backup and restoration

Jul 06, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: We do not know what we could have done without this lifesaving software for our computers. It is in my opinion the greatest tool in an business enviroment, where threats can infiltrate your sistem very easily and destroy years of work. In a digital world where all your value comes from your content and conections, you need something to relly if something goes terrible wrong. Acronis was for us a life saver.

Cons: The free trial we choose for start had some problems, without being able to enjoy the full functionality of the software, but we decided to become a client, and we are very thankfull for the work they do.

Works great with most environments or for home use

Apr 12, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: The automatic backup configuration is by far one of the best in its class. Setup your parameters and likely, you'll never need to touch it again.

Cons: Some of the more advanced features like disk cloning felt needlessly cumbersome compared to other backup solutions.

Best PC backup solution in the industry!

May 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Allows me to easily and quickly backup my laptop. By doing FULL backups, I can easily restore my laptop completely whenever necessary - allows me to restore my laptop to EXACTLY how it was when I did the backup - no additional work or product installs! Very reliable. Support is awesome.

Cons: Some of the features are not real intuitive, Not to easy to customize, but you don't need to do much customizing if you understand the product.

Capterra loader

I am pleased with the application's functionality, easy of use, and support.

Nov 25, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Very intuitive and easy to use. I have trust in the product and support. It operates so well in the background that I have a schedule for myself to keep verifying that it is operating. No pop ups to purchase more services.

Cons: I had one update that had to be ran twice. Not a huge deal, I just reran it. Very little to complain about.

Overall: I don't have to worry about database rights settings to backup different databases.

The software is very flexible and easy to get going. The wizard really helps to move you to expert

Jul 26, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: ease of cloning. I find it user friendly and easy to understand. Jargon sometime can be an issue when changing brand nut not so with this product.

Cons: Support for a wider range of files system. I encountered slight problems when using UEFI bios on newer machines.

Overall: backup

A very useful software that saved us a lot of work

Jan 19, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: Excellent tool that helped us save hours and hours of work, minimized the effort of reinstalling the complete OS and rest of the user software when we exchanged the HDD.

Disk cloning is a great feature, bootable media builder was our superhero.

Cons: Sometimes there are issues with cloning the disk to a HDD that with less capacity.

Partition needed to be resized before we could clone it.

Capterra loader

This is a review for the Acronis Cloud Backup product

Mar 08, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
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Pros: I have used this software for backing up both on-premise servers to the cloud, and backing up cloud applications such as Office 365. It is in it's second iteration now, which seems to be much improved. It has a nice multi-tenant feature so I can manage multiple client through once pool of storage. No per device or user licensing costs is very nice.

Cons: When it first came out, it required an agent, even for cloud-to-cloud backups. This is now seemingly fixed so it's less of an issue. The web interface can be painfully slow at times.

Saved the day multiple times

Apr 10, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: The software is great for doing backups. Our favorite and most helpful feature was the full system backups. It has saved our systems that work with out manufacturing machinery.

Cons: The program could be a little complex for novice computer users (burning recovery images, knowing terminology, etc.). That being said it was easy for me to configure.

Top notch backup solution.

Apr 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: It's great ransomware prevention and great software and hardware support is what makes this one of my favorite backup solutions from the ones I've tried so far.

Cons: Not many cons, but here's a couple I could think of if I nitpick:

I wished the remote management was automatic.

Doesn't include cloud storage.

A great software. Very easy to use.

Dec 21, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: One of the main benefits of this software is that it is very user-friendly. It supports a variety of databases and dont even have to worry about the right settings.

Cons: There is very little to complain about this software. Very intuitive and you can get started within minutes.

great experience, easy to set up, easy to manage

Feb 28, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use software, just install on a lot of machines, and manage those backups as you want, easy restore and so on

Cons: The price should be more affordable for small business, like 2-3 stores operated by a few employes. It should help and secure them for all malware and protect the business data

Acronis has been my go to imaging app for years

Feb 05, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

5 / 5
Value for Money

Comments: I have been using acronis since 2012 and its always been my go to app for all my imaging and backup needs of my personal equipment. Its never failed me.

Pros: Very easy to use Cost

Cons: None that i can think of

Did the trial of Acronis backup to review for possible use. Overall the application was easy to use

Jan 10, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: It was extremely easy to use and it made backups simple. The user interface was web-based but laid out very well.

Cons: While their support staff were very responsive and helpful, we couldn't get it to install on the main computer that I needed it installed on.

Overall good product, works as described

Jul 13, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money

Pros: Acronis backup works great for performing image based backups for PCs and servers. Restoring to different sized hard drives works well.

Cons: Need a better option for technician usage of the product for daily one-off backups. Restores to different hardware needs better descriptions

Backup software used on all our computers in the office

Sep 19, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Value for Money

Pros: This program was the one I choose to purchase to do all my backing up. I will say the program is easy to use and I have it set to backup every night at 3 am. The nice feature about this program is you can still work (we occasionally do long nights) and it will run in the background. I am lucky to say I haven't had to use any of our backups yet. But, I do check and see they are on our server.

Cons: I haven't found many cons on this program. Maybe that it always asks you to upgrade to the next best thing. The new edition (for a cost of course). That does get a little annoying.

Capterra loader

Pretty good software

Mar 14, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
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Pros: My business partner and I looked at this software, mostly because they use block-chain to secure the data. The software was a little too expensive for us personally, but for larger companies it would be fine.

Cons: Block-chain can add up quickly in data requirements, also I personally found it to be slightly confusing. It would have been better to see a gradation pricing scale for the types and sizes of companies.

Software you should definitely check out

Nov 28, 2011
4/5
Overall

Comments: At the beginning Backup and Recovery required some effort to understand the program but now I am convinced that this is a great software if you have a large amount of computers to manage. The software can backup laptops and other storage devices without problems and the data is recovered after some minutes already. Where other applications take hours or days, Backup and Recovery finishes very quick. A useful feature is that the software allows you to compress your backups in order to optimize storage space.

Pros: The software recovers your data without any fail.

Cons: Quite complicated for data backup beginners.

I have not gotten one single backup to complete.

Jul 14, 2017
1/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

2 / 5
Customer Support

1 / 5
Value for Money

Pros: I liked the fact that the software was supposed to do bare metal backup, meaning you could restore it to a new machine. I got this software because it was recommended. I should have done more research.

Cons: The software has not worked at all. It has not made one single complete backup without error in the 6 months I have struggled with it. I am very sorry I purchased it. Also, I thought I would be able to back up to my own cloud, but it will only back up (if you can get it to work) to their cloud that you have pay extra for. Customer support responded at first, but now they are just ignoring me.

Overall: none

Acronis is a Great Backup Program!

Oct 21, 2015
5/5
Overall

5 / 5
Ease of Use

Comments: I was recommended to use Acronis by my computer specialist. This has been a great program for backing up both my laptop and my desktop. For me, it is a better solution than a backup harddrive (I had one of those, and it failed.). I would recommend Acronis to others who are looking for a better way to back up their info.

Very incredible backup tool

Apr 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

Pros: I needed a tool to make a clone of my drive so i did not have to reimage my OS when i was transferring to a new drive. This did it and there has been zero issues with the OS.

Cons: None. It did what i needed it to do for cloning my drive. Would like to recommend for the people who needs to do loads of back ups or cloning.

Acronis Backup user

Aug 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: I love being able to easily backup our user computers for easy re-images when some software bugs out. Makes my life easier and quicker fix to get the user up and running again

Cons: Being picky, if the speed to backup was increased, I would be a happy camper. Not much i can say i do not like about it

Great backup software tool

Feb 28, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Great BackUp utility. The web based dashboard with simple restores and easy to see dash board monitor and with real time condition of jobs.

Very good backup image software

Jul 11, 2017
4/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: user friendly,have cloud based features,enable scheduling backup,mobile phone feature, email features,really good customer feedback

Cons: should support other storage devices,image should be smaller or compressed to smaller file format that will be great

Capterra loader

you better hope you never need support

Oct 23, 2018
1/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

1 / 5
Customer Support

Pros: the software appears to work well enough and the ability to clone a disk is great

Cons: support of macOS is terrible and totally misguided. I'm not even sure it works because they've been unable to help me for months after installing it

Overall: support is basically unavailable. They make a pretense of 24/7 support, but all you get is email support that arrives days or weeks after the fact and hasn't been helpful once.

A cost effective solution to backup and imaging

Mar 30, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money

Pros: -Provides a variety of features that more expensive software commonly provides

-Gives scheduling options and the ability to manage large groups of machines

-Allows admins a library of images to choose from (self created)

-Handles licensing well

Cons: -Local client can be buggy at times

-Cloud based service is not as quick as local (on-perm) option.

-Customer service is pushed to online versus instant phone support.

Backup your PCs with Acronis

Apr 19, 2018
5/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money

Pros: This tool help you make a backup of your computer. Puts your mind at rest that you can restore what you need.

Cons: This can be costly if you are using it for business. A pricing model to pay on usage would help gain more customers.

Amazing product as long as you can figure out what your doing

May 31, 2018
4/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Tons of features and can backup almost anything you have to anywhere you need. Amazing and well worth the month.

Cons: Not an easy software to use and some of the information online is not very helpful. Besides that its amazing.

Capterra loader

Great Virtual Backup system

Apr 20, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Their backup speed is too high. Acronis Backup has a lot of pretty nice features and it's compatible for all systems and virtual machines. Syncing is too responsive. Good Customer Service, great design.

Cons: Sometimes it can completely freeze and does not working. And security system does not have 2 factor authentication.

Not bad for one-off or simple situations

Apr 04, 2018
3/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: Easy to set up, not difficult to choose what to back up. Doesn't take up a lot of resources on endpoints.

Cons: Can bog endpoints down when backups are running. Not a solution for enterprises or large organizations, there are better out there that are more efficient and have better restore capabilities.

Capterra loader

Copule of times, when I needed fast backup and restore9Urgently) - this software was my choice.

Jun 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: There is a free trial available and the price, for the paid sunscription is not too high. There are so many features, but still the software is relatively easy to use.

Cons: The customization is not that easy, still this doesn't affect the overall performance of the software.

Overall: It saved my life few times.

Great Backup Software

Feb 12, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: I have used Acronis at both home and work to backup my hard drives in case of computer failure. It has saved me multiple times when a hard drive failed keeping me from losing everything!

Acronis just works

Feb 07, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money

Comments: I've used acronis for over a decade for a multitude of different application support. Both to image, back up servers and drives, replicate data, and restore. Always so simple to set up!

Great Backup Solution

Jun 11, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Acronis Backup is a great backup solution that is relatively cheap depending on your use case. Acronis also has a lot of features and works very well.

Cons: Can be resource intensive when running a backup. Sometimes can be difficult to manage for large environments.

Overall: Great for small uses.

Amazing bit of kit, That allows you to backup multiply systems with ease.

Feb 21, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: It's amazing how easy it is to use and it gives you that safety knowing your systems are being backed up and are easy to restore is anything happens.

Cons: Not a great deal not to like, It does what it says on the tins. I guess if I have to put something the UI could look better.

Good

Jul 26, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use. It allows more someone with only basic knowledge to quickly grasp its concepts and functionality.

Cons: Expensive. Compared to open source software, the cost to benefit might be over priced. Unless user utilizes all its features, the cost will outweigh the benefit

Backup tool easy for SMB

Sep 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Acronis backup is a computer backup solution, you can take a full image, file level backup and even make some cloning. It s working on windows, mac, ios and android. backup can be stored on many media like nas usb hard drive, cloud. It s easy to use and fast. price is lower than competition. Recovery is easy to do also.

Cons: It is a stand alone solution for one computer, if you have more than one computer you will need to purchase more licences. No cloud space is included, you need to buy some cloud hard drive space.

Nov 10, 2018
5/5
Overall

Mar 28, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

1 / 5
Value for Money
Capterra loader

If you have any problems with this software, you are on your own!!!

Mar 06, 2018
1/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Pros: NONE- there is absolutely nothing at all to rate as a Pro. What more can can I say about this. Don't expect anything from them

Cons: It is a poor product with equally poor support. My company finally gave up on this product and asked for at least a partial refund. Their response was "Our company does not give refunds". How convenient for them. Well, our multi-million dollar will never purchase anything from Acronis again.

Overall: NONE

System administrator's closest ally

Sep 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Probably the best tool out there in the market to take backup of a computer, deploy it via various modes. The software is filled with plenty of options that will be extremely useful to system administrators.

Cons: A bit costly if you are planning to buy this for personal usage.

Experiences on Acronis Backup

Oct 25, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: More polished than open source counterparts. Somewhat easy to use, however when talking on the phone to actual person performing the operation some things were bit problematic. Software gets job done and that is really important.

Cons: Version that I used cannot resize target partition where to migrate backup image. Would have been helpful feature.

Easy to use cloning software

Mar 13, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Very easy to setup cloning and backup schedules. Was able to successfully clone a dying HDD to a new drive with an easy setup overnight.

Cons: More expensive than I'd want to pay for it out of pocket but worth it if you're going to use it often (which I am not)

Pretty good software

Apr 17, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: The speed is very fast, I like the fact I can schedule the back ups. It is fairly easy to use which Im glad about.

Cons: Local client can be buggy from time to time, also customer service is pushed to online not really an instant phone support

Jan 02, 2017
3/5
Overall

Acronis has every backup covered

Mar 28, 2018
3/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Excellent backup speeds

Support for wide range of platforms

Fast deployment

Hybrid backup

Cloud-to-cloud backup

Cons: No two-factor authentication

Lack of Linux support

RTO lags slightly

Time consuming when run in multiple modes