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Integrated ERP solution designed for the requirements of project-based and to-order manufacturers. Offering unparalleled functionality and integrated workflow, this browser-based solution cost-effectively delivers the power of .NET-based web services for use with either a SQL Server or Oracle database. Conducting business any place, any time, anywhere is a reality, deployable with unprecedented flexibility. Visibility ERP helps manufacturers of complex products operate effectively worldwide.
Provider
Visibility
Located In
United States
Foundation
1988
Open API
Unverified
Deployment
Cloud, SaaS, Web-Based, On-Premise Windows, On-Premise Linux
Training
Live Online, In Person, Documentation, Webinars
Support
Chat, 24/7 (Live rep)
Our typical customer is a "To-Order" Manufacturer, which makes highly complex, products/machines. Our customers will quote and engineer each job, then take the product from design to delivery.
Content Source: Visibility ERP
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Visibility ERP Reviews
"Overall Review of Visibility"
Overall: Our experience has been satisfactory for our MFG Business.
Pros: Data Integrity is high. We have never lost data nor have we had any significant down time from any software bugs.
Cons: Their user documentation needs to be improved. Mainly updated so hands-on users can understand the underlying base business logic for most of the applications.
"Great Product and Excellent Customer Support!"
Pros: Customer Service, committed to improvements and takes Customer Feedback Well!
Cons: Multiple Windows generated to complete task.
"overall satisfied"
Pros: The features i like the most would be ease of use for the most part. The capabilities that particularly suit my job are satisfactory such as inventory control features.
Cons: Navigating from screen to screen can sometimes be an issues. Sometimes there seems to be a lot of steps to achieve such simple tasks. Such as undoing receipts/returning items to vendor. The customer portal isn't very user friendly, however, that will improve with the next version of visibility.
Vendor Response
"Long time user of Visibility ERP, great support, very flexible"
Overall: Of course, as with any major conversion/implementation, there are stressors and frustrations; but, the Visibility team are knowledgeable, eager, and patient. But they will push you, for the betterment of your company and seamless implementation.
Pros: There is an intuitive nature within Visibility; the modules are very well laid out, the ability to write custom reports both within and external of the software, the ease of upgrading. Factory workers can very easily find the necessary information and with the ability to automate process workflow - it takes the "guessing" out of the system. Customer support is always available by email, a little harder to reach by phone, but I prefer to have the email chain to follow. The implementation team is knowledgeable and will continually push you to ensure you understand your business processes and the relationship/changes that will be necessary when the ERP is installed. Like ALL software, you must adapt your methods/thoughts to the limits of the software and inherent logic required. The technical team at Visibility is always willing to jump on the phone, do a video chat/share to ensure they understand your needs and expectations when custom development or reports are requested. I can attest that the implementation of Visibility definitely cleaned up the process flow, inventory accuracy, production throughput, and accountability during my time at GLM. I left the company to launch my own consulting company, and I will continue to support Visibility ERP.
Cons: The user interface requires work, but the programming/code behind the software is solid.
Vendor Response
"Highly Configurable and Great Support"
Overall: As with anything that is highly configurable, there is prep work, and training that is required (not hours and hours of training, just proper training). With proper training, the system performs exactly the way it is expected too. I have used other ERP systems, and find that this is a fully functioning, auditable system that requires little maintenance, and is well suited for the job.
Pros: *SQL back-end allows custom exception reports to be emailed on a schedule, or; *Internal scheduler to: run reports to printers, perform processes on a schedule (with out of the box solutions or custom created), or intricate work flows (hourly, daily, weekly, once, or on demand) *User Defined Fields (UDFs) and extension tables (secondary tables referenced to original table by ID) to store other data besides what the developer considered to be relevant. *Modification to forms and reports (text fields, data displayed in drop-downs, drill-thru links, etc). *Support team is in house, quick, and has reliable and useful information.
Cons: The software has been around for a while, and has "Help" links on forms (question mark icons on forms that can be clicked to view information on the form you are using). On older forms (forms that may not have been modified in a while), the help screens are useful as they contain a lot of information. As newer functionality or forms are released, or new fields are introduced on screens, it is rarely referenced on the help files, and can have you scratching your head for intended purpose, or impact on other areas of the system. Overall the help files are useful, but lacking full documentation for newer features (having new features is always good though!).
Vendor Response
