# Glance Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Glance Software - reviews, pricing plans, popular comparisons to other Web Conferencing products and more. Source: https://www.capterra.com/p/36708/Glance-Screen-Share --- # Glance Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Glance ## What is Glance? Glance is a cloud-based visual engagement solution designed to make online web demos and sales presentations easy. Glance is integrated with your CRM so launching a sharing session is done with a single mouseclick, no need for the customer to download or install a sharing client. Glance sessions are automatically logged in the CRM for reporting, KPI tracking and sales process optimization. ## What is Glance used for? [Web Conferencing](https://www.capterra.com/web-conferencing-software/)[Customer Success](https://www.capterra.com/customer-success-software/)[Customer Engagement](https://www.capterra.com/customer-engagement-software/) Top alternative Featured Overall rating Based on 10 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $55 Per Feature, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Glance?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.glance.net&name=Glance) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Glance 4.3 (10) VS. [4.7 (24,052)](https://www.capterra.com/p/135003/Slack/reviews/) Starting Price $55 Per Feature, Per Month Starting Price $8.75 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (10) Ease Of Use 4.6 (22,607) Value For Money 4.0 (8) Value For Money 4.5 (15,191) Customer Service 4.0 (8) Customer Service 4.4 (13,457) ## Glance alternatives [4.7 (1,754)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.5 (2,212)](https://www.capterra.com/p/169505/Zoho-Desk/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.4 (4,074)](https://www.capterra.com/p/164283/Zendesk/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.2 (985)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting price $61.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/36708/Glance-Screen-Share/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Real-Time Chat 4.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Engage in direct, instant messaging with customers, users, etc. Screen Sharing 4.3 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Digitally share screen view with others Video Conferencing 4.0 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Connect with meeting participants remotely over video Host Controls 4.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Provide special privileges to hosts and presenters to control audience actions, such as putting someone on mute, etc. Mobile Access 3.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Access software remotely via mobile devices On-Demand Webcasting 4.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important An on-demand webcast is a pre-recorded presentation available online at the viewer's convenience Glance 45 features System alerts about the need to escalate an issue or request Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Highlight content and/or make notations about parts of content Application programming interface that allows for integration with other systems/databases Display advertising and marketing messages to users based on their browsing history and preferences Provides a channel for team members to share media files, communicate, and work together Manage and track all internal and external communication conducted via calls, email, text, or chat Initiate interactions with customers by proactively starting conversations or providing informational content Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. Access previous interactions or concerns to maintain customer relationships Record customer information, purchase history, and other notes Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Predefined actions automatically performed on the occurance of specific events Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Public or private sharing of digital files such as documents, audio/video, images, and more Move files across different systems or networks Provide special privileges to hosts and presenters to control audience actions, such as putting someone on mute, etc. Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support Access software remotely via mobile devices Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Collect information from multiple sources Manage and support multiple languages An on-demand webcast is a pre-recorded presentation available online at the viewer's convenience Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service Broadcast live or pre-recorded presentations, including slides, videos, and multimedia content, over the internet Share and present designs Engage in direct, instant messaging with customers, users, etc. Active reporting of data and metrics Algorithmically generated suggestions based on user behaviors, preferences, or data patterns to enhance UX, productivity, or engagement Access work applications remotely, for when working away from the office and/or traveling Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Digitally share screen view with others Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral Allow customers/users to submit support queries and service requests Set up connections to third-party platforms to improve business processes Take actions to troubleshoot issues for networks, devices, etc. Presenter can see and hear participants and vice versa. Track and interpret metrics on the usage of company resources Chat with your counterparts over the video in real time Connect with meeting participants remotely over video Supports various video file formats Track and analyze information regarding website visitors Get Advice We can help you find the software with the features you need. Features 4.1 (10) 4.1 Based on 10 reviews ## Pricing Value for money 4.0 (8) Average Cost Per User $55.00 Per Feature,Per Month Value for money 4.0 (8) 4.0 Based on 8 reviews ## Integrations [ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Salesforce Service Cloud](https://www.capterra.com/p/136189/Salesforce/)[ Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[ Five9](https://www.capterra.com/p/132405/Five9/)[ Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/)[ Genesys Cloud CX](https://www.capterra.com/p/179417/Genesys-Cloud/)[ Amazon Connect](https://www.capterra.com/p/234575/Amazon-Connect/)[ GENESYS](https://www.capterra.com/p/168825/GENESYS/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.0 (8) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (8) 4.0 Based on 8 reviews ## User reviews Overall rating 4.3 Based on 10 reviews Filter by rating 5(4) 4(5) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent PK Parth K. Web Developer Staffing and Recruiting ### "An outstanding programme for CRM and screen-sharing needs" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 February 15, 2023 Pros It was simple to use and simple to log users in. It was a click of a button because it was embedded into our CRM. Salesforce is our CRM. I appreciate the functions offered, such as screen sharing and the built-in communicator setup, which are quite helpful for the representative when resolving any client issue. I enjoy how we can help a client who is having trouble figuring out the system navigate with ease, and the end user will be pleased with this navigation. Cons Periodically, Glance will hang, which might be troublesome in urgent circumstances. Loading takes some time. If that could be improved, that would be fantastic. The front end might use some enhancement, and it should be made more interactive so that the user can easily comprehend the tool. The software's lack of a real-time window makes it more challenging to utilise. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Senior Manager - Marketing & Communications Electrical/Electronic Manufacturing ### "Best tool to provide real-time human conversations & guidance " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 March 15, 2022 Very good, effective, and holistic Pros 1\. Very fast, easy to use, and highly compatible 2. Helps to share screen immediately without any technical glitches or delays 3. Does not require any download or installation 4. Provides remote control to navigate across our customers' laptop for providing human guidance. 5. Also helps our IT Support Team to resolve Teams technical issues and improve case resolution 6. Helps our Sales, Engineering, Technical, and Service Support Teams to provide online Demos to customers and prospects. 7. Also helpful in training new service staff and field teams with better hand-holding 8. Helps us to improve communication, engagement, and customer experience Cons There are no negatives about it that we might have encountered till now. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 16, 2022 Thank you for your review! KK Kieran K. Event Manager Events Services ### "Has challenges" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 November 27, 2021 Not bad, helped connect but Zoom has taken over Pros Gets the job done but less inviting compared to Zoom Cons Sending invite codes, connecting audio separately Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SR Susanna R. Consultant Management Consulting ### "Glance Screen Share review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 February 26, 2020 We are all remote, so being able to quickly get on to a session - even using mobile devices - is great. The frustration is using it during heavy work-load hours or with high computer-using companies. You don't need that frustration when working with clients! Pros Glance is very easy to set up and to use. Once it is downloaded, all you need is to put in your meeting code and you're in. It is so easy to use via mobile devices, and schedule from your calendar so others can join. Screen sharing was normally very good. Very straightforward. Cons There was not much more functionality - and it sometimes stopped working. If there was a client that had a lot of computer work (traffic in/out) going on in their company, it would slow down the glance session, and at times we had it stop working during sessions. We deal with high volume analytics companies, who often have a heavy traffic load on their computer systems. That was/is very frustrating. Switched from [GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/) Went to work for a company that used Glance exclusively. I have since switched back to GoTo Meeting because it seems to work better for my kind of clients. I would consider using Glance again if the functionality was worked out. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 27, 2020 Thanks for your review, Susanna. It's disappointing to hear you've had performance glitches. One of the things we pride ourselves on is that our tech and service is lightweight and performs well even at high volume and low bandwidth. In fact, Intuit TurboTax is our client and they use our tech during peak tax filing season -- you can imagine the traffic, thousands of concurrent sessions! Do you know if the guests in your sharing sessions are using Internet Explorer 10? This browser (released in 2012 and no longer supported by Microsoft or Glance) causes problems for everyone. If you are continuing to have problems like this, you can log a help ticket here: https://help.glance.net/contact/ TR Teia R. Intern Philanthropy ### "Glance Screen Share Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 February 25, 2020 Guests don't need to have Glance in order to use it, which makes it easy to use with anybody. Pros Being able to work using the same screen is great for group projects. Applications like Excel are more powerful than Google Sheets but don't have that real-time editing feature, and Glance solves that problem. Cons Using the same screen sometimes means being unable to look at something different from your partners. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 26, 2020 Thanks for your comments, Teia. Glance strives to make it easy for you to digitally collaborate with colleagues, customers, partners, and prospects. SS Stacy S. Sales Marketing and Advertising ### "Good screen share. Quick." 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 December 3, 2019 We use this for web meetings/demonstrations and it does it well enough. Pros It's a good, quick screen share that doesn't require much from the other user (i.e. who you're sharing a screen with) to use. Integrates with Salesforce. Cons Audio requires a different tool as far as I know (at least in how we use it - requires a phone call). Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 26, 2020 Thanks for your comments, Stacy! AU Anonymous User Donor & Community Engagement Philanthropy ### "Glance is a really good screen sharing tool" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 August 1, 2018 Glance allowed us to share screens quickly, easily and very cheaply! Pros With Glance, you can very easily share screens without any additional software or plugins. If you want to share your screen, you do have to have some plugins but not your viewer - they just enter a code. It's simple Cons Glance doesnt seem to have a record feature, but that's not really critical to everyday use. I would recommend it Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 17, 2019 Thanks for your review! DL Diane L. Corporate Secretary ### "Glance is an awesome product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 17, 2018 Pros The thing I like most about Glance is the ease of use to glance into another employees computer and help them with their needs. This is great software to help employees that live in different cities and work from home. Cons We have never had any issues with Glance. There is nothing that we do not like about this software. It is very easy to use. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 17, 2019 Thanks for your review! MG Matthew G. IT Manager ### "Best screen sharing program out there in my opinion and great customer support!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 13, 2018 Pros Glance is simple and easy to use. We have used Glance for screen sharing for 5 years now. The program itself is super easy to install and manage. The nice feature about it is the ability to take control of the hosts screen with their permission and makes remote desktop troubleshooting much easier. Glance also will provide each user with a free of charge audio conference line! Cons The only downfall to Glance is you cannot have audio like you can with some other screen sharing programs however they make up for this by offering free teleconference lines for all users. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 17, 2019 Thanks for your review! JH Jason H. ### "Good Experience...." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 December 15, 2016 We have used Glance for several years and have had a great experience. This is a great alternative to WebEx since it doesn't require a client-side download. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 17, 2019 Thanks for your review! [View all Reviews](https://www.capterra.com/p/36708/Glance-Screen-Share/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)