Who Uses This Software?

Residential and commercial loan officers who want to increase their sales with innovative marketing strategies and help them stand out from their competition.


Average Ratings

8 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Free Demo
  • Deployment
    Cloud, SaaS, Web
  • Training
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Market Focus
  • www.emarketfocus.com
  • Founded 1995
  • United States

About Mortgage Quest

Mortgage Quest is a proven marketing and CRM system that increases your sales, keeps you organized, and helps you differentiate yourself from your competitors. Industry-specific marketing content that get results. Send e-cards, newsletters, video email and any customized email to stay in front of prospects, clients, and referral sources. Build customer loyalty and generate more referrals.


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Mortgage Quest Features

  • Amortization Schedule
  • Client Database
  • Closing Documents
  • Commercial Mortgages
  • Contact Management
  • Credit Reporting
  • Customer Statements
  • Document Management
  • Electronic Applications
  • Loan Origination
  • Loan Servicing
  • Pipeline Management
  • Pre-Qualification
  • Refinance Management
  • Residential Mortgages

Mortgage Quest Reviews Recently Reviewed!

This will boost your business. It multiplies your effectiveness to stay in touch.

Sep 01, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: This software does a wonderful job and multiplies our marketing not only after closing but from the outset. I've used this software more than 10 years and it HAS increased my business at least 5-10% without any extra effort from me. I use it daily for every aspect of loan origination like pipeline management, email campaigns, videos, after closing marketing and many other uses. I recommend this software for anyone making a career as a loan officer.

Cons: The campaigns are a bit confusing and overwhelming to understand even after all these years of having the product. I'm sure my lack of doing additional campaigns is the reason for this. However I've looked at other CRM systems and they can all be overwhelming.

20+ years of Mortgage Quest

Feb 07, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: The automatic holiday and birthday cards, newsletter, loan updates, and the drip campaign it sends. As long as you put the information in the system upfront, you really don't have to do much more.

Cons: Creating and formatting reports could be streamlined.

Overall: I started using Mortgage Quest in the mid 90's when it was the only mortgage database program available. Not only did it give me a way to keep track of realtors and borrowers, but also let me communicate loan statuses during the process and a great drip campaign after closing. They grew with the technology that came out over the years. This system helped me gain the success I have had over the last 20+ years.

Recommendations to other buyers: Use all the features. Follow up is key in this industry, and Mortgage Quest gives you the tools to do this effectively.

Income Doubled in 12 Months

Dec 12, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Doubling my income.

Overall: When I met with my CPA in April of 2016, I asked her "How is my company income from 2014 to 2015, she swung the monitor around and said " You doubled your income"

The ONLY thing different was adding Mortgagequest to my team.

George Elliot
Owner Agape Mortgages Inc. #1054704
Portland OR

Wonderful professional way to stay in touch with clients, prospects, and contacts.

Nov 11, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The newsletter e mailings are well received by all recipients. Professionally written. Once I figured out how to update loan status it's very simple to keep everyone up to speed on the transaction

Cons: I wish MQ had more of a video library like SureFire

Overall: Mortgage Quest is a wonderful program. Once things are set up with my clients, prospects, and contacts, it becomes almost automatic on staying in touch with my base. Many referrals are a result of the newsletter, (which is very well written), and campaigns for my target groups.

Recommendations to other buyers: Just get it and get started. Regardless if your company already has a CRM. This is a good way to keep updated on your clients past loans and they appreciate staying in touch.

C&F Mortgage Review

Sep 29, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: We worked with Mortgage Quest for numerous years and found the system to be a great source of capturing our clients data. Chris Carter & his team was available when needed & very willing to assist.

8 year user- this is the foundation of my contact and process marketing success

Apr 22, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I use Mortgage Quest for every client, every deal, every lead and every contract. It is the reason that my organization presents in a fashion that keeps all my partners satisfied and steadily updated.

The separate borrower and contact databases make a huge difference when associating and marketing to all partners for loans in process and after closing.

If you haven't considered Mortgage Quest... you are missing out.

Have been a MQ user for over 15 years so I have seen it evolve and improve since the beginning.

Apr 08, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: I am a Mortgage Loan Originator and have practiced staying in front of and in touch with my clients throughout my career and Mortgage Quest has helped me do that. The pros of the product are that you can set up time sensitive campaigns and design letters that can periodically go out at pre-determined times. The Web version has improved the options with a Newletter that goes out to my Clients and an option to do email letter campaigns as well.
For pure marketing and tracking of your business it's been a great and consistent tool...
I would recommend anyone that wants to grow a long term business to use this product.

MORTGAGE QUEST

Apr 01, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I purchased MQ about 16 years ago when the Mortgage Market was suffering and it immediately
help me stay CONNECTED to my former client customers for referral and repeat business.
Since then, adding newly closed customers just added another feature.
The drip program of Birthday, Anniversaries, etc was extremely instrumental in staying 'in sight-in mind with customers.
MQ not only helped me stay engage with my customers, thereby maintaining my business, but
aided me in engaging with potential customers which INCREASED my business and my income.