# Tenant File Property Management Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Tenant File Property Management Software - reviews, pricing plans, popular comparisons to other Property Management products and more. Source: https://www.capterra.com/p/37269/TENANT-File --- # Tenant File Property Management Software Review 2026: Features, Integrations, Pros & Cons Last updated on December 6, 2025 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Tenant File Property Management Software ## What is Tenant File Property Management Software? Property management software for owners or managers of rental property. The software is server based for security and speed, and is able to email statements to both tenants and owners. The Tenant File is easy to use, and has the features of much more expensive software. This includes separate ledgers for Owners, Properties, Units, and Tenants, a reminder system, check reconciliation, and numerous reports. The support is the best in the industry! ## What is Tenant File Property Management Software used for? [Property Management](https://www.capterra.com/rental-property-management-software/)[Property Management Accounting](https://www.capterra.com/property-management-accounting-software/)[Real Estate Property Management](https://www.capterra.com/real-estate-property-management-software/) Top alternative Featured Overall rating Based on 41 user reviews Reviews sentiment Positive 85% Neutral 10% Negative 5% Starting price $50 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Tenant File Property Management Software?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.tenantfile.com&name=Tenant File Property Management Software) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Tenant File Property Management Software 4.4 (41) VS. [4.2 (332)](https://www.capterra.com/p/164741/Yardi-Breeze/reviews/) Starting Price $50 Flat Rate, Per Month Starting Price $1 Other, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.1 (41) Ease Of Use 4.3 (332) Value For Money 4.5 (37) Value For Money 4.2 (313) Customer Service 4.0 (38) Customer Service 4.2 (324) ## Tenant File Property Management Software alternatives [4.5 (1,888)](https://www.capterra.com/p/92228/AppFolio-Property-Manager/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.5 (2,207)](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews/) Starting price $62.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars Highest Rated [4.7 (580)](https://www.capterra.com/p/146693/PayHOA/reviews/) Starting price $54.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.7 (242)](https://www.capterra.com/p/143800/Condo-Control/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/37269/TENANT-File/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Accounting 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Credit Check 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Process to evaluate a person's creditworthiness and their ability to manage debt and make timely payments Financial Reporting 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Generate reports to assess the financial performance of an organization Maintenance Management 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage, maintain and track the performance of assets and equipment Tenant Tracking 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Handle activities like room booking, rent processing, lease agreement management, and client communication Vacancy Management 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Keep track of vacant properties Tenant File Property Management Software 32 features Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Track money owed to a company's creditors/suppliers Researching and validating a person's criminal, educational, job or financial records Create, manage, and send invoices or bills to customers Designed to serve commercial properties Process to evaluate a person's creditworthiness and their ability to manage debt and make timely payments Import and export data to and from software applications Electronically collect payments for goods or services Monitor and record expenses such as purchases or charges incurred Plan, manage, and track the financial activities of an individual or organization Generate reports to assess the financial performance of an organization Used by property managers Specialized for organizations who focus on residential projects Centralized accounting record which tracks all financial transactions Allows the calculation of fees for late rent payments Manage and monitor rental payments, coordinate any tenant alterations, and handle lease amendments Manage, maintain and track the performance of assets and equipment Accept and process online payment transactions Accept, record, and reconcile financial transactions Centralized database to track details of properties (including lease, tenant, and owner information) Add, view, and edit details of all properties managed by an agency that are available for sale or rent Automated process of charging customers at regular intervals for repeated access or use of a product or service Timed notification for any upcoming task, deadline, appointment, or activity Tracking previous payments, the next due payment and regularity in monthly rent collection from tenants Collection, analysis, and representation of numerical data and generation of reports to understand various patterns For residential properties Create, manage and track all task activities and progression Handle activities like room booking, rent processing, lease agreement management, and client communication Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period Keep track of vacant properties Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. Creating, assign, and track jobs and/or tasks for work orders Get Advice We can help you find the software with the features you need. Features 4.1 (40) 4.1 Based on 40 reviews ## Pricing Value for money 4.5 (37) Free Trial [View pricing plan details](https://www.capterra.com/p/37269/TENANT-File/pricing/) TF 100 - up to 100 rental units $50.00 Flat Rate,Per Month It includes: - Server-based application for computers and laptops. Log in from any location. TF 250 - from 101 to 250 rental units $100.00 Flat Rate,Per Month It includes: - Server-based application for computers and laptops. Log in from any location. Value for money 4.5 (37) 4.5 Based on 37 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.0 (38) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (38) 4.0 Based on 38 reviews ## User reviews Overall rating 4.4 Based on 41 reviews Filter by rating 5(24) 4(11) 3(4) 2(1) 1(1) Mentioned topic Sorted by most recent JM Jaroth M. Student Computer Software ### "Useful and great tools" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 March 29, 2022 I really like the tools, the functions, but in some cases it's difficult to understand the software Pros I really like the tools, the functions that this software provide us to manage the differents files of properties, the way that you can use them it's amazing, I really love the tools. Cons I don't like the interface, because in a lot of times it's difficult to use with the maximum potential the software because you need to learn how to use ti. Switched from [Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Mary G. Broker Real Estate ### "Manages over 170 proprties well!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 January 7, 2020 When I needed new software in 2000 I search and tired over 20 programs- Tenant file fit all my needs at a very affordable price. They update when necessary and are very helpful if I get stuck. I am happy knowing I may never have to look for a new program again. Pros It is very user friendly- simple titles, easy to navigate- still has plenty of space if I want to grow my busniess Cons Too many features that are not necessary therefore unused. TOO many options for all items so many just clutter. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 8, 2020 Thank you so much for a wonderful review. We value you as a long time customer, and wish you much success in the years to come! AU Anonymous User Property Manager Real Estate ### "Very old fashioned tool" 4.0 Overall Rating 4.0 4.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 2/10 April 12, 2019 Pros Well, I tried to use this software and for me it just didn't work. They are in business since 90s, but honestly they need a redesign. Also, it would be nice to add more features to manage rentals as other modern softwares have. Cons It looks very complicated. If you are a millennial then you'd probably seen interface like that. But if you are a gen Z, you'll be lost. So my suggestion is a total redesign. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 24, 2019 This review is suspicious, first because they kept their contact information hidden, used bad grammar, only said they tried the 'Sample' and didn't represent the software accurately. Tenant File just released Version 9 in January 2019, and has screens suitable for tablets and touchscreens, emailing of reports to owners, tenants, and vendors, interfacing with tenant screening, ACH payment integration, website creation, and Internet syndication of vacancies. The Tenant File has more features and reports than any other property management software, so the 'feature' statement is totally incorrect. To see the features, please go to: https://www.tenantfile.com/features.html It is a shame to see this type of review from someone that is not even a Tenant File customer and obviously has another agenda. ZV Zane V. Property Management Software Real Estate ### "Great Property Management Software" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 March 21, 2019 Pros Simple and easy to use property management software. Cons For those with a small portfolio, this software might not be the best fit. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. WW wayne w. owner Real Estate ### "Does everything i could want it to do" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 23, 2019 Excellent very happy with the software. Pros I have been using it for almost 30 years and i manage over a 150 units. it is well thought out very functional and at a fraction of what the competition charges. Cons It doesn't automatically calculate the tax on management. Probably a specifically Canadian problem. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 26, 2019 We thank you very much for the wonderful review! Good luck in the years to come! DT Doris T. Broker/Owner Real Estate ### "Easy to use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 4, 2019 I am a very small one person home office with no accounting training. Two plus two makes four = that works for me. Pros That I can look at an account without having to print, make corrections if necessary and then print. It is similar to the software that I used in mid/late 90s. I am not a book keeper or accountant, so it has to be simple for me. I don't use the program as a stand alone. I use Quicken and then transfer the information. More work but for an ADD it works. I especially like the reasonable fee for having your experts close the year. Cons Can't think of anything to complain about. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Director of Education Real Estate ### "Ten years with Tenant File" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 28, 2018 Pros I have used Tenant file to manage our rental business for the past 10 years. The program is convenient, fairly easy for me to use - and I have no accounting background. It makes it easy to keep track of deposits and accounts and vendors. Easy report features. Good notice function. Easy deposits and rent postings. I manage 35 properties for 3 different owners and find Tenant File helps me keep all records in order. Cons The type can be small when entering data. I would like more colors to choose from. I would like to create a report for a tenant or property and individually select what is reported. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 2, 2019 Thank you SO MUCH for being a long-time Tenant File user! Also for the good review! There is a new update to be released soon that has enlarged type fonts throughout the program. Also all menu screens have been enlarged - just want you wanted! There are virtually unlimited colors to screen backgrounds, and 16 choices for the Main Menu. There are a lot of new reports for Owners and Tenants in the new version, so hopefully you will have a report that meets your needs. There are over 120 reports in the Tenant File! Thanks again for the review and for being a customer! RG Richard G. owner Real Estate ### "Tall Oaks MHP" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 December 28, 2018 Overall the program is great, I would like the system better if the tech support was more forthcoming. Because of the limits placed on us by the limit on tech support many problems have to be worked out by the individual. Pros It keep information at your finger tips, able to keep up with tenants. Cons We are unable to upload pictures of the individual mobile homes and there in no place to list the serial numbers of the mobile homes. There isn't a way to designate whether a unit is a weekly renter or monthly renter. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 2, 2019 Thank you for the nice review! and stars. We really appreciate feedback from our customers. I wanted to address the 'cons' statements, and assist you. The Tenant File allows UNLIMITED photos to be attached to each rental unit. All you have to do is click on the 'Features' button and you will see that. Additionally, you can attach documents, such as PDF and MS-Word documents. All new purchases get a free one-year subscription to RentalWIZ, which will upload your amenities and photos for your vacant rentals to your custom web page. It also syndicates to other sites such as Apartments.com at no charge. Lastly, the Tenant File does handle weekly renters as well as monthly. You can note that in numerous fields, such as the Unit ID, or the tenant note section (also if there is no due date, it would be non-monthly). Thanks again for being a Tenant File customer! DR David R. Property Manager Real Estate ### "Love the Program!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 27, 2018 Great experience, will continue to use as it's invaluable to our business. Pros It does everything I need in order to manage our 17 single-family-home rentals. The reports at the end of the year make it easy for my accountant to file our taxes. Cons It would be nice if there was an "autocomplete" function in the "Remark" column, as these entries are so often duplicates. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 28, 2018 Thank you so much for the great review! We constantly try to improve the program, yet keep the operation simple. We will send your suggestion to Programming! Wishing you continued success with your company. Anyone can contact us by going to the Tenant File website at https://tenantfile.com. LJ Linda J. Property Manager Real Estate ### "Versatile with errors" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 December 27, 2018 I inherited Tenant Files from a former property manager and I like it a lot. I do find some tasks hard to figure out, like removing an owner, or making them inactive. Ending the year in Tenant Files is also somewhat confusing. Pros The software has the ability to maintain all kinds of records and create all kinds of reports. Cons I only have one issue with Tenant Files, but it is a big one. It will randomly change owners' balance amounts. It doesn't happen often, but when it does, I spend hours trying to figure out why. There is usually no answer. I also do not like that all financials can be changed anytime, for whatever reason, and there is no accountability as to who makes the changes. This is not a major problem as I am the only one who uses Tenant Files, but if something does change, a feature that shows who made the change would be helpful. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 28, 2018 Thank you for the nice comments! The program does not change values by itself, and we will always try to help the customer determine the real problem. In nearly all cases it is an incorrectly entered date, or a rental unit that was deleted with an existing balance. Users can always contact our free web support at https://www.tenantfile.com/support.html. Thank you! [View all Reviews](https://www.capterra.com/p/37269/TENANT-File/reviews/) Popular comparisons [Hostaway vs Tenant File Property Management Software](https://www.capterra.com/compare/37269-152433/TENANT-File-vs-Hostaway) [DoorLoop vs Tenant File Property Management Software](https://www.capterra.com/compare/37269-211768/TENANT-File-vs-DoorLoop)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)