# PropertyBoss Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is PropertyBoss the right Real Estate Property Management solution for you? Explore 11 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/37330/PropertyBoss/reviews --- PropertyBoss 3.8 (11) [View alternatives](https://www.capterra.com/p/37330/PropertyBoss/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of PropertyBoss Ease of use 3.7 Customer Service 3.9 ## Showing most helpful reviews Showing 1-11 of 11 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JO Joshua O. Administrative officer Import and Export Used the software for: Less than 6 months ### "A Powerful Accounting Backbone with an Outdated Interface" December 5, 2025 4.0 It is generally seen as a robust, value-for-money solution with strong accounting features and excellent customer support, but is often criticized for its outdated interface, slow performance, and lack of modern mobile accessibility Pros its robust accounting features, comprehensive reporting capabilities, and excellent customer support Cons he software's outdated interface, slow performance, and a steep learning curve is its primary drawbacks Review Source CG Cindy G. Broker Owner, In-house Counsel Real Estate Used the software for: 2+ years ### "Meets Our Needs" May 15, 2020 5.0 We have used PB for nine years now and have found it to be accurate and reliable. The ability to integrate with QuickBooks allows us to keep accurate property management records and easily incorporate that into business financial information in QuickBooks while satisfying our state real estate commission requirements. Pros We began using PB as a standalone desktop version with QuickBooks integration. We recently switched to the hosted version of PB with QuickBooks integration. Being able to access PB remotely is both convenient and has allowed us to expand our business with additional brokers. Cons I 'self-taught' myself with PB, but over the last nine years of using it have found it to fairly straightfoward. Sometimes, though, it is not always intuitive to locate a particular screen to alter settings. Otherwise, the most challenging aspect of using the software was setting up the Quickbooks account integration - particularly for accrual based Quickbooks company files. Review Source Response from PropertyBoss Solutions May 19, 2020 Hi Cindy, thank you very much for reviewing PropertyBoss! We appreciate your feedback and your partnership over the last 9 years. YM Yolanda M. Bookkeeper and Administrator Real Estate Used the software for: 2+ years ### "Great value but you get what you pay for" October 15, 2025 3.0 I truly enjoyed PropertyBoss, especially when we first started using it. However, I don't think we ever utilized it to its full potential because of the amount of work it would take to input the information to use every function. Pros The number one reason for using PropertyBoss is its value. You get quite a bit for what you're spending. Cons We used PropertyBoss for over ten years, and near the end, there were many bugs. We either had to adjust journal entries or contact support because our accounts receivable reports did not match the AR on the balance sheet. Review Source GG Glenda G. Property Manager Real Estate Used the software for: 2+ years ### "Property Boss for Rental Management" November 22, 2016 4.0 We have used Property Boss for several years, they are continually up grading and adding features. The customer service is OUTSTANDING, it is the best part of using the software - The software is fairly easy to use, and makes keeping track of tenants, maintenance & owners pretty seamless. We use the built in accounting (I was VERY happy to give up quickbooks). The add ons include a inspection software, we have decided this does not work for the actual move in & move outs as it takes to long and the pictures are low quality, great for interim inspections though. The resident portals & Paylease options have been a great boon. Overall rating is A- If they would just add some additional accounting features, such as being able to track Mortgages (loan balances, escrow balances, interest paid) and property depreciation, I would be in heaven Pros Customer service, ease of use Cons Needs additional accounting abilities Review Source JL Jan L. Managing Broker Real Estate Used the software for: 2+ years ### "PropertyBoss user" May 13, 2020 5.0 They are helpful in trying to find us solutions to unique issues, such as management of short term rentals. Pros I like the integration of the online application to the tenant applicant database and ultimately to be able to move in the tenant easily. Cons Because the software is so robust, one does have to recognize that it will take some time to learn to use it. The beauty of that, of course is that it does a lot of things. Review Source AC Ashley C. Property Manager Real Estate Used the software for: 2+ years ### "Previous 7 year client" February 27, 2019 3.0 Property Boss has some great aspects to the software that I miss in our new system, but overall, we are much happier with our switch. Getting in touch with support at Property Boss is not easy, you have to leave a voicemail or send an email, and you might hear back that same day, or it might be the next day. Our new software, I can have support on the phone in less than 15 minutes. I would recommend Property Boss for those property managers who only plan to manage less than 200 properties, and do not plan to grow. You only have to pay per user, so it can be affordable and get the job done if you are just a very small property management company. Pros Property Boss has some good features; it was one of the best when we selected the software 7 years ago. Some positives to this software is the accounting, it is owner-based vs. property based, so when there are not funds on one property coming in, you do not have to transfer funds to pay bills on those properties as all the funds for multiple properties owned by the same individual/company sit on one account. There are also tons of reports you can run for a variety of accounting purposes, our new software system has only a fraction of reports available. I do miss this aspect of Property Boss. Cons As I stated previously, Property Boss was an excellent choice for us 7 years ago when we started business. Over the years, they have produced very little updates to the software to stay current in the property management industry. There are little to no communication aspects to this software to track communication with tenants/owners, they do not have the ability to text tenants from the software, you're suppose to be able to email, but our email module would never work. The inspection tool is not really a tool at all, no app on your phone, an extremely outdated look, and probably our biggest reason for finally leaving is that the software is server based, not web based. Our employees were unable to pull up Property Boss from the phones, or any computer. If you do not have the software downloaded to your computer, you cannot access your account. This creates nightmares for after hours maintenance when trying to pull tenant contact info and owner's info. Our biggest reason for finally leaving was the server issues. We were constantly being kicked off of Property Boss while working during the day, and have to stop and reconnect. We even upgraded our internet in our office in an attempt to make the software operate more quickly and stop the constant interruptions, but it didn't help. Review Source GE Glenda E. Manager Real Estate Used the software for: 2+ years ### "Property Managers Review" June 21, 2016 5.0 Have been using this program for years, have added several additional services (resident portals, credit cards & EFT payments, website hosting...) I find it to be versatile and easy to navigate for the basic uses, takes alittle education for the additional features Pros Multiple portals General Ledger Multiple Reports Multiple Integrated payments Integrated Website Cons Does not track Mortgage escrow or balances (hard to report property taxes or interest) Difficult to search the GL for specific amounts Review Source JR Julie R. President Real Estate Used the software for: 2+ years ### "Great customer service" December 6, 2016 5.0 My company has used property boss for 10 years. Their customer support is excellent. The updates have made the program much easier to use and streamlined the property management functions. Pros Portal features Cons Learning curve Review Source AS Adonis S. Presales Engineer Construction Used the software for: 6-12 months ### "Great tools to market your local property to millions of people!" February 20, 2018 4.0 Creativity and basic knowledge to web design is a plus to fully utilized the functionality of the software. Pros This software allows you to reach millions of people to market your local property, move in to your town. This is an industry leading innovative software for property management. Review Source MK Michael K. Manager Real Estate Used the software for: Less than 6 months ### "Good product" November 11, 2016 3.0 Good experience, when we wanted something done we would call.and they would update to fit our need! Pros Unit based Cons Maintenance software Review Source wW weston W. Ceo Health, Wellness and Fitness Used the software for: I used a free trial ### "Very Arctic " August 6, 2018 1.0 Well this may have been top of the line in the 70’ or 80’s. It moves at dial up speeds. Takes forever and a day to login it may make you cry it’s so slow. I have a pretty nice main frame computer that is a workhorse and is fast and reliable but I was pulling my hair out with this software . I would highly recommend getting training on this software both hands on and every book you can find. This Is difficult to use software not a plug and play. Pros There may have been good Intentions behind it’s deve Cons It’s like something build for dos it runs slow Review Source Similar Products Featured