# The Newspaper Manager Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is The Newspaper Manager the right CRM solution for you? Explore 29 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/37655/The-Newspaper-Manager/reviews --- The Newspaper Manager 4.9 (29) [View alternatives](https://www.capterra.com/p/37655/The-Newspaper-Manager/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of The Newspaper Manager Ease of use 4.7 Customer Service 4.9 ## Pros and Cons in Reviews AJ Adrianne J Office ManagerPublishing, 2 - 10 employeesUsed the software for: 1-2 years. “The program is easy to use and for the items that are more difficult, the help section videos and articles provide all the information needed.“ June 14, 2024 AS Amelia S Advertising DirectorNewspapers, 11 - 50 employeesUsed the software for: More than 2 years. “The learning curve was a bit steep for someone like me who didn't have any experience with this type of software.“ January 12, 2024 MJ Meredith J Account ExecutivePrinting, 11 - 50 employeesUsed the software for: Less than 6 months. “I really like the option to do a split screen when making calls so I have all my notes right in front of me to guide the call.“ December 15, 2023 SB Savanna B Executive AssistantPublishing, 11 - 50 employeesUsed the software for: 6-12 months. “Good communication with the support staff and great training videos.“ June 28, 2024 KN Kris N Business Development ManagerPublishing, 2 - 10 employeesUsed the software for: Less than 6 months. “I appreciate the tutorials and help desk since I'm a new user.“ May 6, 2024 ## Showing most helpful reviews Showing 1-25 of 29 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Account Manager Media Production Used the software for: Less than 6 months ### "Highly recommend using Newspaper manager for your sales needs" November 13, 2024 5.0 I have been using the product for several months and have been able to quickly and efficiently get my tasks done. Mostly use for email campaigns and driving sales leads Pros Makes running marketing/back end sales tasks super easy and was an extremely easy platform to learn. Also the support team is very quick and responsive if I ever need assistance. Cons Only small issue I have is wish we could merge accounts with past orders myself but not a huge issue having to send those over for merger Review Source Response from Mirabel Technologies November 19, 2024 Thank you for the great review! We appreciate you! PG Paul G. Managing Director Media Production Used the software for: Less than 6 months ### "A++ Very Happy Camper" March 3, 2025 5.0 Overall the experience has been top shelf in every way and with every person we've interacted with. Pros The onboarding support was superb. For an organization that is using a CRM for the first time, we couldn't have asked for better support to get us up and running. Cons We have no concerns or disappointments at this time. Alternatives considered [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Reason for choosing The Newspaper Manager cost, customizable, not overwhelming in complexity, super user friendly, marketing manager automation, Quickbooks integration Review Source Response from Mirabel Technologies March 7, 2025 Thank you for the amazing review, Paul! We appreciate you! JM Janet M. Director of Partnership Development Publishing Used the software for: 1-2 years ### "User Friendly & Continuous Updates Make My Sales Life Easier" May 4, 2026 5.0 I find The Newspaper Manager very user friendly (even for sales folks like myself). Because they are continuously updating to remain relevant and are quick to help out whenever I have a question, I feel they are overall a great company and partner. Pros The Newspaper Manager announces continuous updates to improve the system! This is one of my faves because it is so helpful. They also provide on-going training sessions that are relevant and helpful. Cons Product scheduling etc was confusing. I wasn't always sure where to go to update a product, rate card etc but the recent product training clarified order and procedures. Super helpful! Review Source Response from Mirabel Technologies May 5, 2026 Thanks for the wonderful review, Janet. We appreciate you! CS Candace S. Assistant Fishery Used the software for: 1-2 years ### "It's ok definitely not me" April 6, 2024 4.0 Pros It's good as far as collecting your newspaper together Cons It needs more emojis needs better communication support cause they are rude. Review Source TS Tori S. Media Sales Executive Marketing and Advertising Used the software for: 6-12 months ### "Newspaper Manager Review" June 26, 2024 5.0 My overall experience has been good with Newspaper Manager. I am able to keep track of all of my accounts, meetings, calls and goal tracking fairly seamlessly. Pros I love all of the reporting functionalities in Newspaper Manager and the automation reminders the system provides when contracts are about to expire. Cons I would like for the digital flat plan to be a bit more user friendly/intuitive and laid out more aesthetically. Switched from [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Newspaper Manager's capabilities work better for our business model. Review Source SB Suzanne B. Business Development Manager Media Production Used the software for: 1-2 years ### "Ease of Use and Comprehensive" November 13, 2023 4.0 It's a great tool but you need to put in the time to utilize all the functionality. Pros Dashboard is great, easy to use and learn. Cons More flexibility in proposals/orders. Copy from previous year and the capability to make changes as needed Switched from [Act!](https://www.capterra.com/p/175860/Act/) Needed better reporting and tracking for salespeople to forecast and track pipeline sales. Review Source Response from Mirabel Technologies November 15, 2023 Thanks for the great review, Suzanne! We appreciate you! KD Kadee D. Business Development Marketing and Advertising Used the software for: Less than 6 months ### "Simple and Intuative" February 23, 2024 5.0 I moved from another very complicated CRM and this is significantly easier to use. I've very quickly been able to learn how to use it and use it every day. Pros This is an easy system to learn to use and if I need help I can easily find the answer I'm looking for. Cons I don't always have all of the contact information. I wish you could skip some things if other contacts are filled out. Switched from [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Moved to a new company from one that used another platform. This one is so much easier. Review Source Response from Mirabel Technologies February 26, 2024 Thanks for the wonderful review, Kadee! We appreciate you! regarding your comment about filling in information on a Contact Record: the Contact Record required fields settings can be updated within the website setup by your site admin. If your team needs assistance updating these settings, feel free to reach out to your software consultant. They would be more than happy to help! JB Jessica B. Owner Newspapers Used the software for: 2+ years ### "Newspaper Manager is a great tool." December 16, 2025 5.0 Overall I can't complain. Whenever we have an issue, it gets resolved in a timely manner. And everyone has been so kind and helpful helping us transition through new ownership and basically the entire time we've had Newspaper Manager. Pros I love that everything we need to do to sell and record sold ads and design projects are all stored in one spot. Everyone can access it from whereever they are. And we can improve on our digital issues. Cons I wish that every ad would be a little thumbnail next to the run date. And also that the digital studio would keep upgrading to add new features, so that we can grow our digital issues with the changing times. Review Source Response from Mirabel Technologies December 22, 2025 Thanks for the great review, Jessica. We appreciate you! RM Regina M. Accounting Office Manager Religious Institutions Used the software for: 2+ years ### "Catholic Review" June 27, 2025 5.0 Very good - we transitioned from our old system in Mach 2020 prior to Covid. It was the best move we made considering what followed. Our old system was not web based and so salespeople were still able to access the customers information and we were able to sell. Pros The fact that it is web based and pricing is very reasonable. My old system was not web based and it was developed by someone who had recently died. Cons Some of the reports I did have in my old system -I do not have in Manager. I am the office manager & accouting manager and process all invoices and payments. Review Source Response from Mirabel Technologies July 13, 2025 Thank you for the amazing review, Regina! We're so glad you're happy and are seeing the benefits of using The Newspaper Manager! AH Ali H. President.Publisher Media Production Used the software for: 2+ years ### "Publisher/President" September 6, 2024 5.0 My overall experience has been wonderful. We will keep using this program and suggest it to other professionals in my field. Pros I like how effective the program is, how quickly you can access reports, and of course how readily my representative, \[sensitive content hidden\], is available to assist me when I need it. Cons If someone reached out to conduct training on the updates and made the program's updates easier to understand, I think it would be even better. Review Source Response from Mirabel Technologies September 10, 2024 Thanks for the wonderful review! We appreciate you, Ali! SB Savanna B. Executive Assistant Publishing Used the software for: 6-12 months ### "Newspaper Manager" June 28, 2024 5.0 Good communication with the support staff and great training videos. It has multiple functions to manage workflows for different departments. Pros The reporting suite for sales management data. Cons Our representatives have been responsive and timely with fixing any bugs, errors, or feedback we have. Review Source Response from Mirabel Technologies July 1, 2024 Thanks for the amazing review, Savanna. We appreciate you! SB Sophia B. Sales Executive Marketing and Advertising Used the software for: 6-12 months ### "Sales Executive Review " June 17, 2024 5.0 Pros I love that I can see all of my client's current campaigns and past history so that I know what to sell them and when. It helps me keep track of all of my clients and tasks so that I can be successful in my sales endeavors year round. Cons Starting with Newspaper Manager can be slightly daunting at first, as there are so many helpful tools within it! However, once you get used to it, you find you can't work without it! Review Source Response from Mirabel Technologies June 18, 2024 Thanks for the amazing review, Sophia! We appreciate you! KB Karen B. Office Manager Newspapers Used the software for: 1-2 years ### "Newspaper Manager -The Future of Sales and Service Tools for Newspapers" December 15, 2023 5.0 My overall experience has been positive. The system is easy to learn and move around in. I like the service updates and the fact that you have training when new items are introduced. I also like that you can go into the archives and learn about various subjects. Pros I like that Newspaper Manager maintains an accurate database of customers. I like that it has a built in system to allow you to see your real time sales and progress results. I like the ease of applying payments to customers accounts and that you have a prompt to send a payment receipt direct to your customers email. I also like the built in search function. Cons I would like to see the statement presented in a way that I can more accurately trace charges and payments. Sometimes it can be confusing. I am not sure how to retrieve a payment receipt once it has been generated in the system. This is minor Review Source Response from Mirabel Technologies December 18, 2023 Thank you for the awesome review, Karen. We appreciate you! MC Mindy C. Media Consultant Marketing and Advertising Used the software for: Less than 6 months ### "Media Consultant" June 28, 2024 5.0 Pros It is very user friendly & easy to navigate. Cons Inability to make notes on other people's accounts when we assist the client while the rep is out of office. Review Source Response from Mirabel Technologies July 1, 2024 Thank you for the great review, Mindy. We appreciate you! AK Allison K. Account Executive Marketing and Advertising Used the software for: Less than 6 months ### "The Software is the bomb" June 14, 2024 5.0 Great! I see that I need to learn some of the other assets on this platform Pros Keeps me organized, I can put in notes, calls, meetings - reminds me daily of my tasks. Cons CRM's are a struggle for any sales rep, we want to sell! So there is a lot of time spent in the system Review Source Response from Mirabel Technologies June 17, 2024 Thanks for the great review, Allison! We appreciate you! AJ Adrianne J. Office Manager Publishing Used the software for: 1-2 years ### "lots of functionality!" June 14, 2024 5.0 Pros The program is easy to use and for the items that are more difficult, the help section videos and articles provide all the information needed. There is so much functionality in the system, and I'm looking forward to using even more features soon! Cons There are so many features, and I wasn't part of the initial deployment, so it is taking me a little while to learn everything. But that is not necessarily a complaint about the program itself, more so just how quickly a user can get up to speed. Review Source Response from Mirabel Technologies June 17, 2024 Thanks for the great review, Adrianne! We appreciate you! VK Victoria K. Media Sales Executive Media Production Used the software for: Less than 6 months ### "Great customer service along with " December 12, 2023 5.0 Pros I like the ability to quickly search, and I use the advanced search feature as well. It's nice when the system recognizes if there is a possibility of a duplicate, it's a good back up. I also enjoy how easy it is to make templates and send multiple emails at once. The customer service is really nice and the tutorials and help section of the website is also very helpful. Cons I am having issues getting my Gmail to sync with NM, other than that, it is working out okay. Review Source Response from Mirabel Technologies December 13, 2023 Thanks for the great review, Victoria! We appreciate you! MS Michelle S. Media Advisor Newspapers Used the software for: Less than 6 months ### "Newspaper Manager" December 8, 2023 5.0 Pros Newspaper manager has made my job much more streamlined. While it's added some workload that wasn't there before, it makes it much easier for me to track and ensure that my orders are correct. The capability of making notations on accounts within the CRM rather than having to use separate resources is great! The streamlining of several functions into one software is my favorite part. Cons There isn't much that I specifically don't like about newspaper manager. Most of my difficulties come with being very new to marketing in general and finding the time to learn and utilize ALL of Newspaper Managers capabilities. I look forward to continuing to learn more about the software and utilizing more and more of it. At this time I utilize, what I believe to be the very basics of the program. Review Source Response from Mirabel Technologies December 11, 2023 Thanks for the amazing review, Michelle. We appreciate you! KC Kassie C. Customer Service Representative Newspapers Used the software for: 2+ years ### "Newspaper Manager is the best scheduling software I've used!" November 11, 2019 5.0 The major benefit that Newspaper Manager is providing our company is that our sales reps now have complete access to the accounts they manage. Some factors, like scheduling, are a little confusing to them, but I appreciate that we can all make use of the site at the same time. Pros I love the way Newspaper Manager is set up for scheduling ads for our newspaper. The website is easy to use and I love the layout of how to schedule materials in our newspaper. I also appreciate the fact that our sales reps can make great use of the system and are able to locate information on their own, as the previous software we used, they were not able to access it. Cons While it is awesome that this scheduling system is web based, we did have a major issue when the site crashed a couple of weeks ago. It caused for a scheduling disaster on our part, but we were able to find the problems and fix them before it went too terribly wrong. I also wish there was a way to communicate within the system without having to leave notes. A chat system would be an amazing addition. Review Source Response from Mirabel Technologies September 29, 2020 Thanks for the great review, Kassie! We apologize for the server troubles and assure you we do our best to ensure they're a rare occurrence. We also recently added a chat feature to our websites and software for quicker response times. AS Amelia S. Advertising Director Newspapers Used the software for: 2+ years ### "Is it worth it for a small company?" January 12, 2024 5.0 Pros Being a smaller company with limited personnel, The Newspaper Manager software is an invaluable resource. As an advertising director who also sells, this software makes my life much easier. Cons The learning curve was a bit steep for someone like me who didn't have any experience with this type of software. However, once it was implemented and I learned the system, I find it fairly intuitive. And if I have a question or concern, help is at my fingertips with an expansive help page. If I can't find my answer there, a real person is only a chat or email away! Review Source Response from Mirabel Technologies January 16, 2024 Thank you for the great review, Amelia. We appreciate you! MJ Meredith J. Account Executive Printing Used the software for: Less than 6 months ### "Meredith's Review of The Newspaper Manager" December 15, 2023 5.0 It has been a great introduction for me to CRM. This is my first time working with CRM and I think Mirabel Technologies has great features to maximize efficiency and effectiveness. Pros I really appreciate how easy it is to navigate. I can always find the information I need plus some. I really like the option to do a split screen when making calls so I have all my notes right in front of me to guide the call. It is a great way to have success with my calls. Cons I wish there was an option to schedule a follow up email to someone like there is the option to schedule a follow up call. Some of my clients are best reached via email so I would like to have the ability to add a follow up email to my dashboard like I can do with calls. The dashboard keeps me organized and helps me to remember all the follow ups I need to do. Review Source Response from Mirabel Technologies December 18, 2023 Thank you for the great review, Meredith! We have forwarded your comments about scheduling follow-up emails to our development team for review. SM Samantha M. Office Manager/Sales Rep Newspapers Used the software for: 2+ years ### "Easy to Use" October 13, 2023 5.0 Pros I use email campaigns quite frequently. They have been amazing. Cons Nothing so far. Everything works as it should. Review Source Response from Mirabel Technologies October 17, 2023 Thank you for the wonderful review, Samantha! We appreciate you! KS Karen S. President Newspapers Used the software for: 2+ years ### "Great Service from Newspaper Manager" November 10, 2023 5.0 We are happy with the experience that we have had with Newspaper Manager - the customer service is over the top. You ask a question, they get right back to you with the answer and how to input it. Pros Sales and Graphics like the ease of writing the proposals, contracts. Cons While the ease of emailing invoices to customers, some customers cannot open the emails from Newspaper Manager. Reason for choosing The Newspaper Manager The ease of writing the proposals and contracts. Review Source Response from Mirabel Technologies November 15, 2023 Thank you for the amazing review, Karen. We appreciate you! lT leesa T. sales Media Production Used the software for: 2+ years ### "Sales consultant " February 5, 2024 5.0 Been using it and i love the webinars, most informative for new things. Pros easy to go in and see what the client did in the past and to keep them updated if they have a special liking to what we are doing. Cons sometimes it hard to copy and paste an email. Review Source Response from Mirabel Technologies February 6, 2024 Thanks for the awesome review, Leesa! We appreciate you! PB Peter B. Editor-in-Chief Newspapers Used the software for: 6-12 months ### "Thank you!" March 11, 2024 5.0 I have looked at numerous programs, create my own, and none work as well or as easily as Newspaper Manager. Pros With CRM it is very important that all of your information is in one place and easily accessible. Newspaper Manager does just that! Cons It is a different way of thinking, but once you get it it is very easy to use. Review Source Response from Mirabel Technologies March 12, 2024 Thank you for the great review, Peter. We appreciate you! Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.