# InspectionProof Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is InspectionProof the right Inspection solution for you? Explore 30 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/37849/InspectionProof/reviews

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InspectionProof

4.8 (30)

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Last updated March 13th, 2026

# Reviews of InspectionProof

Ease of use

4.5

Customer Service

4.9

## Showing most helpful reviews

Showing 1-25 of 30 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SW

Steven W.  
Operations Manager  
Hospital & Health Care  
Used the software for: 2+ years

### "Inspection Proof has made getting ready for CAP inspections so much easier and more efficient. "

October 3, 2017

5.0

Pros

I really like the way that it keeps up with everything. The way you are able to link your policies and procedures as responses to CAP checklist questions is so easy. One of my favorite features is when you have to load a new checklist for either a new self-inspection or on-site inspection, you can upload all of your previous responses from the latest inspection. If procedures and/or the questions have not changed, you don't have to spend time reattaching these responses again. Also, on our last on-site inspection, the inspectors had allotted 1.5 days for the inspection. However, since all of the information is in one location and is so user friendly, our entire inspection was complete in only 7 hours (including the summation). The inspectors raved at how much they enjoyed using this program and how efficient it was. Lastly, if you are to have any deficiencies, responding to these is so easy and well organized. Inspection proof really just makes the entire process so organized and efficient.

Cons

The only con that I would have is that getting prepared the first time on inspection proof is a little time consuming, but well worth it.

Review Source

JH

Joseph H.  
Administrative Laboratory Director  
Hospital & Health Care  
Used the software for: 2+ years

### "Inspection Proof is very valuable for collecting documentation for each checklist question. "

September 26, 2017

5.0

Pros

It allows us to have the documentation we need all in one place. During an actual inspection it is sometimes difficult to remember where all the documentation is kept. Inspection proof allows us to store the documentation with each checklist question.

Cons

Sometimes the website is slow. On occasion, the web site has locked up. I then have to close the browser and go back in.

Review Source

AK

Abby K.  
QA Coordinator  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "We have done better with self-inspections using InspectionProof than we did before"

September 26, 2017

4.0

We have done better on our CAP inspections since using InspectionProof than we did prior to using.

Pros

The ability to upload the Excel files of the CAP checklists directly into InspectionProof. Especially with the custom checklists, this makes it particularly easy to upload the checklists relevant to our laboratory.

Cons

Some elements of InspectionProof aren't as intuitive as they should be. While uploading the checklists is easy enough, performing the "self-inspection" should be easier to do. There should also be a better way to connect the previous year's information with the current (most updated) checklist information.

Review Source

AF

Amanda F.  
Improvement Specialist  
Hospital & Health Care  
Used the software for: 2+ years

### "It has been a fantastic way to prepare for our laboratory inspections"

September 26, 2017

5.0

Pros

Ability to download directly from the CAP website into software. It has great organizational components as well as letting us flip to a different inspection every year with the same information.

Cons

You can only import checklists once and you can not import from another event more than once limiting its usefulness when dealing with multiple large checklists and locations.

Review Source

JS

Juxhin S.  
lab supervisor  
Research  
Used the software for: 6-12 months

### "Easy to use and straight forward with not much improvement needed"

September 26, 2017

5.0

moving out of excel into a more controlled and organized environment that helps us prepare for any inspection event.

Pros

Besides great customer service, I like the overall flow of the self inspections along with deficiency reviews and corrections. Being able to migrate responses from previous inspections to newer, updated checklists is an excellent function.

Cons

The inability to link multiple documents into a single answer/comment field for a given requirement. A better tutorial on how to use the custom template for custom checklist uploads would be helpful. We had issues with trying to upload the NYSDOH standards on our own.

Review Source

NC

Nicole C.  
Quality Assurance Coordinator  
Hospital & Health Care  
Used the software for: 1-2 years

### "This is a fabulous program for CAP readiness. "

October 2, 2017

5.0

Users have access to the CAP requirements at all times instead of needing to download the checklist.

Pros

This program allows you to track your on-site and self CAP inspections all in one place. I love that you can view changes between checklist editions, assign checklist items to users and reference back to CAP items throughout the year. Being able to upload your evidence of compliance and import it to future events is a huge time saver. Its also really easy to look up previous deficiencies compared to the Access database we were previously using.

Cons

Managing permissions, managing the backups for a large corporation and waiting for the system to generate the CAP paperwork which takes 15 minutes or so.

Review Source

NW

Nathan W.  
Ops Mgr  
Hospital & Health Care  
Used the software for: 1-2 years

### "SOOOOOO easy"

September 26, 2017

5.0

Compliance with regulatory standards.

Pros

Ease of use. The software is intuitive and easy to navigate. I would not change a thing about the set up of this software.

Review Source

TJ

Tracey J.  
Manager, Quality Assurance  
Hospital & Health Care  
Used the software for: 2+ years

### "Inspection proof is a great way to prepare for CAP inspections."

September 26, 2017

5.0

Pros

What I like most is the ability to import and see changes from one year to the next for the CAP checklist questions. This enables the user to determine if the changes require and action on the user's part.

Cons

It is limited to CAP checklists only. It would be nice if other regulatory documents could be uploaded into this software and a similar gap assessment be performed.

Review Source

MO

May O.  
Quality Management Specialist  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "A good tracking module"

October 2, 2017

5.0

Document Control

Pros

It allows to link the policies and procedures. In addition, review and approval routes can be set up.

Cons

Regarding the report, there is no export function to other file types, e.g., excel. Only the PDF file type is available.

Review Source

TT

Traci T.  
Lab QI/Safety Officer  
Hospital & Health Care  
Used the software for: 1-2 years

### "Our experience has been very positive- we have gotten several compliments from inspectors coming in "

September 26, 2017

5.0

I believe that we receive a more quality inspection with this product because the inspectors are bogged down with finding policies, logs, etc. They can dig a little deeper and see more of our processes, leading to more improvement on our side.

Pros

The flexibility of having several different ways to respond to the standards- file upload, hyperlink, text box

Cons

Some of our people who are not very computer proficient have had trouble embracing this system due to their issue with grasping the concept

Review Source

JC

Jessenia C.  
Director of Quality and Process Improvement  
  
Used the software for: 2+ years

### "I have been using this system since 2015 and I highly recommend it!"

October 2, 2017

5.0

Pros

The functionality is easy to interpret and understand. I appreciate how you can "copy" previous requirement responses to new checklists.

Cons

Most labs go beyond CAP accreditation, therefore, Inspection Proof should be able to be customizable depending on what checklists you are using.

Review Source

RO

Ruth O.  
Pathologist  
Hospital & Health Care  
Used the software for: 2+ years

### "Comprehensive and easy to use."

September 26, 2017

5.0

An inspection with NO deficiencies.

Pros

It leaves nothing to chance. It has all the CAP verbage in one spot and can be shared and discussed with all employees.

Cons

Little tedious to set up. Afraid of losing what was done in past years. But this is probably my problem with figuring out the software.

Review Source

DC

Damon C.  
Director of Laboratory Services  
Hospital & Health Care  
Used the software for: 1-2 years

### "Has been incredibly easy to use!! Great value for the $$!! First, CAP inspection went very well!!"

October 2, 2017

4.0

Pros

InspectionProof is easy to use and a great value for the money!! Our first CAP inspection went very well and the inspection team commented on how easy it was to use and see evidence of compliance. They all wanted to know more about InspectionProof!

Cons

Connecting to our document control software is a little bit challenging but can be done if you follow the steps outlined by customer service.

Review Source

DG

Dianna G.  
Laboratory Supervisor  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Great tool for preparation and mainenance of Inspection documents"

September 27, 2017

5.0

Helped with CAP inspection preparation

Pros

I like that it is easily accessible via internet, well organized and user friendly. Great way to manage all the documentation necessary for Inspections.

Cons

Im not sure if this is available at this time and I just am unaware of it, but I would like to have the abilty to keep a couple of windows or sections open at one time. Example: I would like to be working on Inspection proof and be able to go to Document control and still have the Inspection Proof section viewable at the same time.

Review Source

NM

Nichole M.  
Quality Director  
  
Used the software for: 1-2 years

### "Very valuable tool for CAP inspection Preparation and for Self-inspections."

September 26, 2017

4.0

Preparation and completion of CAP checklists for self inspections and Inspection prep.

Pros

The ability to import previous year answers saves a lot of time and allows comparison for changes. It is also beneficial to be able to upload supportive documentation.

Cons

It is difficult to see who is responsible for which checklist items when they are still in progress. Would be good to have a view by assigned to.

Review Source

JR

Janet R.  
Director of Laboratory Services  
Hospital & Health Care  
Used the software for: 1-2 years

### "We started using MediaLab in 2016 and have just completed our first CAP Inspection using it."

September 29, 2017

5.0

I like the ease of use, the tracking features for procedure reviews and that the documentation is in one place.

Pros

It is user friendly and tailored to the specific needs of the lab. It was easy to upload our procedures into the system. We are also using InspectProof for our most recent CAP Inspection and it was nice to have everything documented in 1 place.

Review Source

TL

Teale L.  
QA/QC Manager  
Hospital & Health Care  
Used the software for: Less than 6 months

### "I find program to be very useful."

October 4, 2017

4.0

Pros

Being able to link docs with standards. I find it to be very useful when I want to prove that we have that process or procedure created and ready to go or add comments for someone to follow up with

Cons

It can be a bit difficult to manage through the pages until you get used to the program. It took me a little bit of time to figure out the best way to go back and forth between some of the sections that I need without going to the main page first.

Review Source

MK

Michael K.  
Lab Manager  
  
Used the software for: 6-12 months

### "Very good orverall. "

October 6, 2017

4.0

Pros

Best is it facilitated inspection and inspectors were impressed to use. Document Searches are great.

Cons

Time to transfer documents into the system. Don't know how to avoid this, though. Menus could be improved for visual cues to guide user.

Review Source

AF

Angela F.  
Technical Lab Assistant  
  
Used the software for: Less than 6 months

### "Overall good once you understand how to find all the functionalities."

September 26, 2017

4.0

Pros

It is easy to use and makes it easy to enter responses in the checklist. Also, the ability to import checklist is super useful especially being able to see what was new, removed, or edited to a checklist.

Cons

Wish there was a way to sort or alphabetize the events as well as the checklists. Also, being able to see which event a user was assigned to for a checklist since the checklist may have the same name but be apart of different events.

Review Source

KS

Karen S.  
Director of Lab Services  
  
Used the software for: 1-2 years

### "Was a great idea to make checklists easier to manage."

September 27, 2017

5.0

Pros

I like the ability to note the amended and new questions. This allows us to concentrate on the changed items and ignore the old ones.

Cons

I wish the old questions would remain approved when moving to a new event. We would always be able to reopen for new staff.

Review Source

DS

Dana S.  
Administrative Laboratory Director  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Great module for linking accreditation standards to actual documents"

September 27, 2017

5.0

Their linkage to CAP standards is quite good with this product.

Pros

Does a really good job of linking most CAP, JCAHO, etc. standards to hundreds of documents that we use in our laboratory.

Review Source

LW

LUCIA W.  
Laboratory Manager  
Hospital & Health Care  
Used the software for: 6-12 months

### "Excellent! Amazed with technology, functionalities were on my wish 10 years ago, now they're here"

October 6, 2017

5.0

Confidence that we are prepared for the inspection

Pros

User friendly. Easy to access. Uploading of files, Link to my documents most importantly the importing of checklist from CAP

Cons

I can't think of anything right now. I think it's little pricey. also, it would be nice to give us a little break since we will eventually expand

Review Source

TP

Terri P.  
Microbiology/Phlebotomy Supervisor  
Medical Practice  
Used the software for: 2+ years

### "Excellent feature for Media Lab users. It has been wonderful."

September 26, 2017

5.0

Pros

Inspection Proof allows you to upload your facility checklist and enter data that supports compliance to each checklist question.

Cons

What I like least is that the inspectors find the information so organized that they breeze through the checklist modules quickly and efficiently, allowing them time to dig deeper to pursue deficiencies!

Review Source

MS

Mardi S.  
Admin. Director of Laboratory Services  
Hospital & Health Care  
Used the software for: 2+ years

### "Inspection proof is a fool-proof way to organize your lab for an inspection. "

September 26, 2017

5.0

Easily organize all necessary documentation for a survey. Time saving on the day of as well as before.

Pros

We love that the software is flexible and allows us to attach documentation we already have to the survey standards.

Cons

The software takes a bit of fiddling with to get comfortable using it. But the support is great! People are always willing to help.

Review Source

LS

Leslie S.  
Document Control Coordinator  
  
Used the software for: 2+ years

### "Inspectors love it!"

November 7, 2017

5.0

Pros

It's something that each Supervisor/Manager can be set up with in order to get their departments and areas completed. You can set up Guest Log-ins for inspectors which controls what they are able to view.

Cons

It doesn't give out the best alerts, there may need to be more options set up to receive notifications.

Review Source

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