# Square 1 Credit Suite Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Square 1 Credit Suite Software - reviews, pricing plans, popular comparisons to other Commercial Loan products and more.

Source: https://www.capterra.com/p/37931/Square-1-Credit-Suite

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# 

 Square 1 Credit Suite Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Square 1 Credit Suite

## What is Square 1 Credit Suite?

Integrated commercial loan portfolio management with document imaging for maximum workflow efficiency. At Suntell, we are the pioneers of the Square 1 Credit Suite. As financial industry professionals, we have developed and perfected our integrated commercial lending solution in use by 200 banks and credit unions across the U.S. Users of the Square 1 Credit Suite benefit from an integrated solution to maximize workflow efficiency with data and analysis in a single system.

## What is Square 1 Credit Suite used for?

[Commercial Loan](https://www.capterra.com/commercial-loan-software/)

Overall rating

Based on 13 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
available

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Do you work for Square 1 Credit Suite?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.suntell.com&name=Square 1 Credit Suite)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Square 1 Credit Suite

4.5 (13)

VS.

[### ZMath](https://www.capterra.com/p/118929/ZMath/)

[4.3 (3)](https://www.capterra.com/p/118929/ZMath/#reviews)

Starting Price

Contact vendor

Starting Price

$499.95

Flat Rate, One Time

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.1 (13)

Ease Of Use

4.7 (3)

Value For Money

4.5 (4)

Value For Money

4.3 (3)

Customer Service

4.7 (13)

Customer Service

4.3 (3)

## Square 1 Credit Suite alternatives

Highest Rated

[CADENCE](https://www.capterra.com/p/119044/CADENCE/)

[5.0 (5)](https://www.capterra.com/p/119044/CADENCE/#reviews)

Starting price

$10500.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/119044/CADENCE/)

[Lending CRM](https://www.capterra.com/p/207763/Lending-CRM/)

[0.0](https://www.capterra.com/p/207763/Lending-CRM/#reviews)

Starting price

$1750.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

0%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/207763/Lending-CRM/)

[AccuDraw](https://www.capterra.com/p/160404/AccuDraw/)

[4.0 (1)](https://www.capterra.com/p/160404/AccuDraw/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/160404/AccuDraw/)

[SCAD Credit](https://www.capterra.com/p/127579/SCAD-Credit/)

[5.0 (2)](https://www.capterra.com/p/127579/SCAD-Credit/#reviews)

Starting price

$100.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/127579/SCAD-Credit/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Audit Trail

A record of all activities within the system, including user access, changes made, etc.

Dashboard

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Document Management

Store, manage, and track all electronic documents in a centralized location

Loan Portfolio Management

Assess and control risks associated with the credit process of each loan portfolio/account

Pipeline Management

Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc.

Risk Management

Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties

Square 1 Credit Suite 6 features

A record of all activities within the system, including user access, changes made, etc.

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Store, manage, and track all electronic documents in a centralized location

Assess and control risks associated with the credit process of each loan portfolio/account

Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc.

Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties

Features

4.5 (4)

4.5

Based on 4 reviews

## Pricing

Value for money

4.5 (4)

### Starting price

Contact vendor  
for pricing

Free trial  
available

Value for money

4.5 (4)

4.5

Based on 4 reviews

## Support, customer service and training options

Customer Service

4.7 (13)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (13)

4.7

Based on 13 reviews

## User reviews

Overall rating

4.5

Based on 13 reviews

Filter by rating

5(7)

4(5)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AU

Anonymous User

Investment Operations Associate

Banking

### "Comprehensive loan software"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

March 30, 2019

Pros

Square 1 is a solid loan software that’s easy to implement and offers solid functionality for robust users. It has a really nice design that’s user friendly and the customer support is helpful. Overall good software for loan management.

Cons

The reporting and audit functions are somewhat limited in some areas. Updates to those functions would help immensely.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LS

laura s.

SVP

Banking

### "Great support which is critical!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 17, 2018

Pros

Strong support with ongoing training is critical for a successful banking product.

Cons

It's not as widely used as some other similar products which is always scary for bankers.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

YW

Yovana W.

Credit Analyst

Banking

### ""Great and Friendly Software""

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

July 22, 2016

Great experience . Excellent customer service . Quick response. Always try to find the way to solve your problems or concerns.

Pros

Excellent Customer Support.

Cons

Some calculation needs to be done outside of Suntell, because the lack of them in the Credit Analysis Module, plus the absences of all of the RMA Ratios per NAICS ; therefore no comparative comments to RMA metrics can be made in certain cases.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

July 26, 2016

Yovana thank you so much for the feedback. It's always a pleasure working with you and your team! As you know, we are currently working to overhaul the Credit Analysis module for the next release. We are certain you'll find those improvements address many of your concerns as we have worked extensively with the customers to fine-tune the functionality being included. We are glad to hear you're pleased with the support and we hope that you will continue to reach out as you come across questions in the system. We appreciate your business and support!

AA

Amber A.

AVP/LPM

Banking

### "Suntell Exceeded our Expectations"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 1, 2016

Makes it so easy for audits, for loan officers who are out of the office and just everyone in general. It's the only reason we are able to have a super-efficient centralized processing center. We love this program and have never regretted the purchase or implementation of it. Always finding additional ways to use it for many other things to scan other than loan documentation.

Pros

Easy to implement, excellent customer support, ease of maneuvering in the program - makes it simple to train new employees. Very logical programming and super flexible in the different manners items can be viewed. When scanning documents, the ability to manipulate the document by rotation, orientation, etc. is fantastic.

Cons

Audit Report - when I need to find out who scanned something, it's a real bugger to try and figure with the search parameters in this part of the program. That's my only con for this program.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SR

Sheila R.

Credit Analyst/Records Specialist

### "We have been on this software for more than 10 years now. We use multiple areas of system."

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

0.0

0.0

Customer Service

4.0

4.0

Likelihood to Recommend

0/10

May 26, 2015

We use Suntell for doc imaging, doc tracking, credit analysis, loan presentation, collections and workout plans. It is very nice for generating letters requesting items needed from customers as you can do them in a big batch. The system also keeps a copy of the letter on file. Love the templates for letters also. Customer service and the ticket portal are always helpful when we have questions. We do not use it for commercial scoring as we came up with our own spreadsheet that scores a company against the industry standards which Suntell didn't do.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DJ

Debbie J.

Senior Credit Analyst

### "Square 1 Credit Suite provides robust functionality for managing our commercial loan portfolio."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

May 22, 2015

Credit Analysis and Loan Presentation have helped us improve consistency and uniformity in our loan presentations. The tickler system in Documentation Tracking has helped us to reduce documentation exceptions, and Document Imaging has allowed us to move away from paper files. We are beginning to use Suntell's reporting function for more and more of our portfolio reporting. Suntell does a great job of working with constructive feedback to try to continually improve their product.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

NK

Nate K.

Business Lending Specialist

### "Great All-In-One solution for origination and loan maintenance"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

May 22, 2015

Excellent staff & support, never waited for more than a few hrs to have even simple questions answered. Interfaces & integrates perfectly with our core system and with our loan doc software-seamless flow between the three Somewhat dated GUI, but functionality more than makes up for the cosmetic feel of the software Continuous (usually quarterly) updates that provide well placed enhancements, and programmers are open to discuss and possibly implement requests Great system so far, we've been pleased these past 16 months

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DH

Delaina H.

VP, Loan Services

### "We have been on this software for 8 years and it suits our financial institution well. "

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

0.0

0.0

Customer Service

4.0

4.0

Likelihood to Recommend

0/10

May 20, 2015

The absolute best "pro" of suntell is the customer service staff. I've worked with many customer service staff and these guys are the best. Doc imaging would be my favorite part of Suntell. We are completely imaged and have rave reviews from our external auditors, loan review and OCC examiners on the ease of use of the imaging system........WOULD NEVER GO BACK TO A PAPER FILE! Other pro's are the letter/envelop feature, doc tracking feature and loan input/loan presentation feature. The "CON" that tops my list is enhancements. Submitted enhancements are slow to get accepted and changed (if they ever get changed). Suntell operates on a small staff so sometimes getting things updated, enhanced or changed is a timely process. Another con is the Credit Analysis feature. It does not suit our credit analysts so we do many calculations outside of Suntell and copy/paste it into the analysis/presentation piece. In closing, it will take an extrodinary software system to convince me to switch from Suntell!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TL

Trisha L.

Vice President - Ag / Commercial Lending

### "Suntell is an important piece of our success."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

May 18, 2015

Suntell adds efficiencies and standardization to our processes. The customer service that Suntell provides stands out above the rest. We use Credit Analysis, Loan Presentation, Doc Tracking, Doc Imaging, Reports as well as several other features of the system. Suntell is easy to use and easy to configure. We have had very positive feedback from our auditors and examiners. In fact, our examiners have recommended Suntell to other financial institutions.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KJ

Keith J.

VP

### "Our experience has been very good. The software has allowed us to streamline our loan process."

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

0.0

0.0

Customer Service

4.0

4.0

Likelihood to Recommend

0/10

May 15, 2015

The scanning and documentation sections are very good. Both are user friendly and save time compared to a paper file or our Core tickler system. The loan management area is good but improvement could be made to the layout and functionality. A user defined display of a customer's loan portfolio would be amazing and would let us control which fields we want displayed. The credit analysis section needs the most help but with the develop under way on this section, we will wait in anticipation of the much needed new look!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/37931/Square-1-Credit-Suite/reviews/)

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Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)