--- title: "PrognoCIS Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about PrognoCIS Software - reviews, pricing plans, popular comparisons to other Electronic Medical Records products and more." source_url: "https://www.capterra.com/p/37932/PrognoCIS-EMR/" page_type: "product" language: "en" publication_date: "2026-11-03" --- # PrognoCIS Software Review 2026: Features, Integrations, Pros & Cons Last updated on November 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) PrognoCIS ## What is PrognoCIS? PrognoCIS EHR is a comprehensive and customizable solution designed to meet the diverse needs of medical practices of all sizes and specialties. As a fully integrated solution PrognoCIS streamlines administrative workflows, simplifies documentation, enhances patient care, optimizes billing processes, and ensures regulatory compliance. Advanced reporting options enable Healthcare Providers to make informed decisions. Our fully integrated Telemedicine solution enables Providers to see patients anytime, anywhere. A robust patient portal provides secure communication, document sharing, online scheduling, and medication management. Additionally, the portal supports account management with online billing, engaging patients in their healthcare journey while providing transparency. We provide everything you need to not only grow your business, but to thrive. ## What is PrognoCIS used for? [Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/)[Pain Management EMR](https://www.capterra.com/pain-management-emr-software/)[Telemedicine](https://www.capterra.com/telemedicine-software/) Top alternative Featured Overall rating Based on 296 user reviews Reviews sentiment Positive 82% Neutral 9% Negative 9% Pros & cons User-friendly and versatile features Accessible and flexible training resources Slow and inconsistent technical support ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for PrognoCIS?[Manage this product listing](https://www.g2.com/products/prognocis/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### PrognoCIS 4.1 (296) VS. [4.5 (568)](https://www.capterra.com/p/124590/EMA/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (296) Ease Of Use 4.6 (722) Value For Money 3.8 (66) Value For Money 4.3 (591) Customer Service 3.8 (292) Customer Service 4.3 (658) ## PrognoCIS alternatives [4.0 (1,391)](https://www.capterra.com/p/129169/Tebra/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 74% of reviewers rated it above 4 stars [4.5 (685)](https://www.capterra.com/p/93446/AestheticsPro/reviews/) Starting price $160.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars Highest Rated [4.8 (538)](https://www.capterra.com/p/178984/Jane-App/reviews/) Starting price $59.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.1 (1,134)](https://www.capterra.com/p/48210/ChiroTouch/reviews/) Starting price $329.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 76% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/37932/PrognoCIS-EMR/alternatives/) ## FAQs about PrognoCIS Overview ### What problems does PrognoCIS solve? PrognoCIS solves disconnected clinical, scheduling, billing, and patient-record workflows by combining EMR documentation, practice management, claims processing, e-prescribing, and reporting in one system. Custom templates, specialty-specific workflows, and data interfaces reduce repetitive charting and documentation errors. Small practices, specialty clinics, mobile providers, billers, and administrators benefit most. Answer based on 142 reviews Overview ### Which roles and teams benefit most from PrognoCIS? PrognoCIS is most used by practice administrators, office managers, and practice managers who oversee scheduling, billing, patient records, and daily clinic operations. Physicians, doctors, and medical directors use it to document care and review patient information, while owners and executives monitor practice performance, revenue, and operational reporting. Answer based on 89 reviews Overview ### What company size and industries is PrognoCIS built for? PrognoCIS serves small, mid-level, and large enterprise-level medical clinics and organizations in the United States, with small businesses representing 89% of reviewers. It is primarily used by Medical Practice organizations (86%), followed by Hospital & Health Care (8%), while enterprise and midsize users account for 6% and 5%. Answer based on 296 reviews Features and Usability ### What are the key features of PrognoCIS? PrognoCIS includes core mobile app access and rescheduling, plus EMR/EHR and patient management for clinical records. Reviewers frequently discuss customizable documentation templates, progress notes, scheduling, and integrated medical billing with claims scrubbing and reporting. Patient portal, e-prescribing, and customizable reports support practice-specific workflows. Answer based on 103 reviews Integrations ### Which third-party tools and platforms does PrognoCIS integrate with? PrognoCIS integrates with more than 20 third-party tools and platforms, including healthcare and communications systems such as Cerner Pharmacy, EPICS, Klara, ReminderCall.com, LabTrak, Orchard Software, MicroMD, and Crisp. It also connects with Apollo, Aria, Axon, Compass, Elite, and Omniscreen Pilot. Answer based on 8 reviews Getting Started and Support ### How easy is it to onboard and train a team on PrognoCIS? PrognoCIS offers in-person and live online training, webinars, documentation, and videos. Reviewers report that clinical and office staff can learn basic navigation with little training, while administrators and teams configuring custom templates, billing workflows, or major updates may need longer implementation and additional one-on-one guidance. Training quality can vary by implementation. Answer based on 32 reviews Getting Started and Support ### What customer support options does PrognoCIS offer, and how do users rate the experience? PrognoCIS offers Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. Users often describe support staff as responsive, patient, and helpful, citing prompt issue resolution and implementation assistance. However, some report delayed ticket responses, difficulty obtaining urgent help, inconsistent service quality, and communication barriers. Answer based on 97 reviews Features and Usability ### How easy is PrognoCIS to use for a medical practice? PrognoCIS gives many medical practices an approachable EMR workflow, with accessible patient snapshots, billing tools, and coding support. Small practices often find the system manageable after training and appreciate customization. Some users report confusing labels, redundant steps, slow periods, and configuration issues that can make daily tasks less intuitive. Answer based on 103 reviews Features and Usability ### How well does PrognoCIS manage patient records and appointments? PrognoCIS supports patient record access, appointment scheduling, portal messaging, and mobile charting for many clinical workflows. Solo and mobile care practices value customizable templates, detailed account information, and remote access. However, some teams report limited reminder notifications, cumbersome navigation between tabs, specialty-fit gaps, and occasional difficulty editing records or reports. Answer based on 54 reviews ## Pros and Cons User-friendly and versatile features 86% positive reviews out of 29 Most reviewers indicate the software offers intuitive navigation, useful functions, and adaptable tools for different needs. Slow and inconsistent technical support 59% negative reviews out of 41 Most reviewers report delayed responses, communication challenges, and difficulty resolving issues with technical support. Accessible and flexible training resources 89% positive reviews out of 27 Most reviewers find training resources varied, easy to revisit, and helpful for onboarding and ongoing learning. Supportive and knowledgeable staff 88% positive reviews out of 26 Most reviewers describe staff as approachable, responsive, and helpful, making the system easier for teams. ## Features AI summary Based on 4,113 Electronic Medical Records reviews Capterra data shows that buyers of Electronic Medical Records rank the following features as their top priorities: - **HIPAA Compliant** (**75%** of reviewers rated this feature as critical) - **Patient Records Management** (**62%**) - **Charting** (**63%**) PrognoCIS supports all three features reviewers rate most important: **HIPAA Compliant**, **Patient Records Management**, and **Charting**. Together, these capabilities help healthcare organizations protect sensitive patient data, maintain accurate and accessible medical records, and document care efficiently, allowing teams to improve compliance, support clinical decisions, and manage daily workflows more effectively. HIPAA Compliant 4.7 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Compliant with HIPAA, which sets standards for sensitive patient data protection Patient Records Management 4.8 (5) 100.00% of 5 reviewers that rated this feature as important or highly important Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Charting 4.3 (6) 100.00% of 6 reviewers that rated this feature as important or highly important Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Medical Billing 4.3 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Manage billing and payments for a healthcare provider Calendar Management 4.0 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Document Management 3.4 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location PrognoCIS 197 features ### All Features - 3D Imaging: Representation of any object in 3D - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Analytics: Tools for the systematic analysis of various types of data or statistics - Annotations: Highlight content and/or make notations about parts of content - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Assessment Management: Creation, administration, and evaluation of assessments or tests - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Automatic Transcription: Use AI to convert voice into text automatically - Availability Indicator: Indication whether a resource is available or protected from allocation - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Before & After Pictures: Before and after photos of procedure(s) - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Care Plan Management: Manage the treatment plan and coordination between care providers and patients with special health care needs - Case Management: Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process - Case Notes: Access and track notes regarding case activities and updates within case files - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Chat/Messaging: Communicate using direct chat or messages within the system - Claims Management: Process of submitting and following up on claims with insurance companies - Claims Scrubbing: Clean up of claims prior to their submission and validating to determine claims are appropriate and accurate - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Clinic Interoperability: Securely transfer, access, exchange, integrate or use data with different providers or systems - Clinical Notes: Record and organize clinical notes and progress notes for each patient after interaction with a physician - Coding Assistance: Automatically generates E/M codes based on information collected during patient charting - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Configurable Workflow: Configure existing workflows to meet your organization's needs - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Consent Forms: A document containing important information about medical records, procedures, trials, testing, risk and benefits for patients. - Contact Management: Manage, organize, and store contact information - Credit Card Processing: Accept and process credit card transactions - Customer Mobile App: Platform for customers to directly manage their appointments and profile - Customer Surveys: Tool to send questionnaires to customers to gauge feedback - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Customizable Tests: Create tailored assessments that test for specific relevant skills - Data Import/Export: Import and export data to and from software applications - Data Security: Protect sensitive data for digital privacy - Decision Support: Tools that provide relevant information at specific times to support judgments and courses of action - Diagnostic Imaging: Render images of the body for diagnostic and treatment purposes - Diagnostic Reports: Reporting completed by clinicians that summarizes health/medical diagnoses - Digital Signature: Electronic signing method that validates the authenticity and integrity of a digital document - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Documentation Management: Manage product specific documents in a categorized order - Drug Reference Database: Electronic storage of drug information such as name, brand, appearance, etc. - E-Prescribing: Transmit prescriptions to pharmacies electronically - EDI: Transfer of data from one computer system to another - Electronic Faxes: Create, edit, preview, and send faxes electronically - Electronic Payments: Electronically collect payments for goods or services - Electronic Prior Authorization: Ability to pull patient coverage information electronically to streamline prior authorization requests for medications, therapies, etc. - Email Reminders: Reminders sent via email - Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository - EMR/EHR: Create and securely store digital patient records - Escalation Management: Define a process for transferring calls/tickets to management - Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability - Family History Tracking: Track family medical history to diagnose existing/new conditions and diseases. - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - Financial Management: Plan, manage, and track the financial activities of an individual or organization - For Cardiologists: Intended to be used by cardiologists - For Dermatologists: Software specialized for dermatologists - For Family Medicine: For family practices - For Medical Purposes: Intended for medical use such as diagnosis, treatment, and consultation - For Neurologists: Designed for Neurologists - For Obstetrics & Gynecology: For obstetrics and gynecology (OB/GYN) practices - For Orthopedics: Specialized software for Orthopedic practices - For Pain Management: Designed for pain management practices & departments - For Plastic Surgery Practices: For plastic surgery practices - For Podiatrists: Intended to be used by podiatrists - For Primary Care: Designed for primary care doctors/facilities. - For Psychiatrists: Must serve psychiatrists/psychiatric practices - For Urgent Care: Designed for urgent care/emergency facilities. - For Urologists: Intended to be used by urologists. - Forms Management: Store, manage and track all forms in a centralized location - Formulary Management: Determine clinically appropriate and cost-effective medications and therapies for patients - Growth Charts: Growth charts consist of a series of percentile curves that illustrate the distribution of selected body measurements in children - Handwriting Recognition: To scribe and interpret the written words received from online or offline inputs - Hardware Integration: Hardware components included as part of the software system - Health Monitoring: Gain insights into the health of employees, equipment, registered instances or any other organizational asset to check their status - Health Record Access: Gaining access to confidential health documents and information - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Historical Reporting: Information, data and reports that are being tracked over time - ICD-10 Compliance: Manage the intricacies of ICD-10 cataloging and ensure clinic compliance - Image Management: Support for uploading and retaining image files in the cemetery records database - Imaging and X-rays: Visual representations or pictures of objects, structures, or internal body parts, often for diagnostic or analytical purposes - Immunization & Allergy Tracking: Manage updates to member's immunization records and track individual allergies - Incident Management: Manage and track all disruptions and incidents - Incident Reporting: Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site - Incident Response Checklists: Checklist to confirm the incident and response. - Initial Assessments: Conduct intake assessments to determine patient health status, medical history, conditions, etc. - Inspection Management: Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards - Insurance Eligibility Verification: Checking eligibility of patients for different insurance claims - Insurance Management: Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage - Intake Management: Activities related to the initial admission of a charge into the organization's care - Inventory Management: Track and manage inventory levels to maintain proper supply - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - kiosk: Touch-screen device allowing patients and customers to do self-check-in and pay with credit or debit cards for free - Lab Integration: Receive lab results electronically - Lab Order Management: Submit and track requests for laboratory tests - Lab Results: Laboratory test results - Meaningful Use Certified: Standards for electronic health records (EHR) outlining how clinical patient data should be exchanged - Medical Billing: Manage billing and payments for a healthcare provider - Medical Coding: Translation of patients' medical files and bills into universal codes required by insurance - Medical History Records: Records of patients' medical history - Medication Alerts/Warnings: Alerts/warnings for potential allergies or interactions triggered by medications - Medication History: Access to patient medication history data - Medication Management: Administer and track medication inventory, schedules, dosage, and side-effects - Messaging: Communicate using messages within the system - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Monitoring Device Integration: Allows medical providers to integrate with remote devices of many kinds in order to monitor patients. - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multi-Language: Manage and support multiple languages - Multi-Location: Manage and support multiple locations - Multi-Physician: Supports practices with multiple healthcare professionals - Multi-Provider Practice: For practices with multiple providers - Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service - ONC-ATCB Certified: Certified for healthcare IT products based on the results from ONC-ATL - One-to-One Messaging: Send personal messages to clients or attendees - Online Forms: Create new forms and/or use ready-made online form templates - Online Intake Forms: Online forms for managing client intake - Online Refills: Allows medical providers and/or customers to request previously filled prescriptions online - Order Entry: Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries - OSHA Compliance: Enforces guidelines set by the Occupational Safety and Health Administration to remain legally compliant - OSHA Recordkeeping: Maintain records necessary for compliance with Occupational Health and Safety Administration requirements - Outcome Assessment Tools: Tool to assess patient's current status, provide a score, interpret results & risk categorization of patients - PACS Integration: Ability to integrate with picture archiving and communication system to store diagnostic imaging files. - Patient Communications: Allow communication between the company and patients via messages, SMS, emails, phone, and more - Patient Education: Educational and medical resources that are delivered to patients online - Patient Engagement: Allows medical providers to engage patients in a variety of ways to ensure their health. - Patient Intake: Patients can register for appointments in advance online - Patient Management: Managing and tracking patient health, progress, communication, and treatment plans - Patient Monitoring: Observing and tracking a patient's health status, condition, and wellbeing - Patient Portal: Online portal where patients can access information such as health records, treatment plants, etc. - Patient Questionnaires: Allows medical providers to conduct surveys with their patients remotely to gauge a patient's health. - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Patient Scheduling: Book and manage patient appointments and follow-ups - Payment Processing: Accept, record, and reconcile financial transactions - Physician Scheduling: Manage physician availability and schedules - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Practice Management: Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more - Prescription Management: Prescribing, renewing, and keeping a record of the medicines given to an individual or animal - Progress Notes: Customizable notes that help healthcare professionals document and track patient progress - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Queue Management: Monitor wait time and abandonment for incoming requests that have not been routed - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Records Management: Ability to record, store, update, and retrieve information - Referral Management: Log and store the source of contacts/leads - Referral Tracking: Log and store the source of contacts/leads - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Remote Treatment Planning: Remotely create and access treatment plans tailored to individual patients based on symptoms - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Revenue Management: Monitor sales and make necessary adjustment in order to increase demand and revenue - Scheduling: Plan availability and assign specific time slots for tasks and resources - Secure Data Storage: Securely stores data to prevent data loss or breaches - Self Check-In/Check-Out: Check-in and out via a mobile device or kiosk - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - SMS Messaging: Send messages via SMS - SMS Reminders: Reminders sent via SMS/text message - SOAP notes: Method of writing out notes in patient's charts (subjective, objective, assessment, and plan) - Speech Recognition: Train your system to interpret and transcribe voice messages - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Task Management: Create, manage and track all task activities and progression - Telemedicine: Meet with patients remotely - Telemedicine Integration: Provide integration with third-party telehealth applications - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Templates: Sample files or documents that could be customized as needed or used as is - Third-Party Integration: Addition of necessary external data, applications, tools, or features - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Treatment Planning: Create treatment plans that document interventions and outcomes to track patient progress - Trend Analysis: Review data from past periods to reveal recurring tendencies and predict future performance - Two-Way Audio & Video: Presenter can see and hear participants and vice versa - Urgent Care Templates: Pre-formatted documents and forms for Urgent Care processes. - Video Conferencing: Connect with meeting participants remotely over video - Virtual Waiting Room: Monitor wait time and abandonment for incoming requests that have not been routed - Vitals Tracking: Track and measure patient's vitals - Voice Recognition: Recognize/detect varying frequencies in a person's voice to identify/verify "who" is speaking - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.0 (295) 4.0 Based on 295 reviews ## Pricing Value for money 3.8 (66) ### Starting price Free trial not available Value for money 3.8 (66) 3.8 Based on 66 reviews ## Integrations [ Crisp](https://www.capterra.com/p/151292/Crisp/)[ Elite](https://www.capterra.com/p/10002478/Elite/)[ Inphonite](https://www.capterra.com/p/121393/Inphonite/)[ MicroMD](https://www.capterra.com/p/74016/MicroMD-EMR/)[ Orchard Software](https://www.capterra.com/p/2638/Laboratory-Information-Systems/)[ Core Facilities Management Software (iLab)](https://www.capterra.com/p/268477/iLab/)[ EPICS](https://www.capterra.com/p/125797/EPICS/)[ AiM](https://www.capterra.com/p/152130/AiM/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.8 (292) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.8 (292) 3.8 Based on 292 reviews ## User reviews Overall rating 4.1 Based on 296 reviews Filter by rating Counts reflect reviews available in this feed. 5(93) 4(127) 3(42) 2(20) 1(14) Mentioned topic Recent reviews first, then most helpful RE Reviewer Executive Used the software for: 3-5 years ### "Prognocis Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 October 16, 2026 Overall, PrognoCIS was absolutely worth the money. We would have been happy to stay with the software long-term, but our practice eventually outgrew its capabilities as we expanded. It is a robust, reliable tool that delivers exactly what it promises for growing practices. Pros What I like best about PrognoCIS is its incredible ease of use combined with how complete the system is. Everything you need is right there in one place. Navigating between clinical charting and patient information is completely seamless, which saves our practice a lot of time. • Completeness & Flow: Everything you need is right there in one place. Navigating between clinical charting and patient information is completely seamless. • Billing & Scheduling: The billing and appointment scheduling tools are tightly integrated. It makes managing patient management workflows incredibly straightforward. • Patient & Doctor Interaction: The system smoothly supports patient and doctor interaction, making communication clear and tracking patient care easy. • Value for Money: Overall, it was absolutely worth the money. We would have been happy to stay with the software long-term. Cons Because the system is so comprehensive and feature-rich, it can take a little bit of time to learn where everything is at first, but it is well worth it. Customer service is a bit challenging as all support is INDIA and there is usually a language barrier Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Faizan A. Assistant Manger Used the software for: 1-3 years ### "Pain clinic billing " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 September 15, 2022 One of our provider is using prognosis from 2013 and he was very happy with this service second thing is get a report or each CPT codes is very easy third one if you post a refund payment it’s a matter of few seconds Pros As per my point of view it will b the best web based provider services for pain clinic they are always open for new things Cons With prognosis you can post your ERA payment in a click- you need a number of click through claim creation to submission Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VR Verified Reviewer MD Used the software for: 3-5 years ### "PrognoCIS EMR- Best Value for the money" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 18, 2025 Overall, my experience with PrognoCIS has been very good. I have used it for 20 years. When compared to other systems, PrognoCIS is very easy to work with and the customer support has been great. Pros I started using PrognoCIS EMR from 2005. It was configured to Pain Management practice and it has been easy to use. Cons The templates, if not configured properly, can cause issues when the progress note is generated. It takes some effort to work through the templates to correct issues. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Practice Manager Used the software for: 3-5 years ### "PrognoCIS EMR ok value for the money" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 June 28, 2024 Overall it has been a moderately good starter EMR, and the price was right. We are looking to upgrade after using it for 11 years to get more integration with EMR, billing and quality management. Pros This "free" EMR comes as a bonus for using PrognoCIS RCM. We have used it since 2013, and it has performed reasonably well. It does the job, has a patient portal, and is included with using PrognoCIS billing. When there are technical issues it is obvius that getting everyone up and running is a priority and so far, interuptions have been limited to < 1 day. Excellent customer service which is outsourced but enthusiastic. Cons It seems like the programming was done over time, and there are some annoying redundancies and inconsistancies, as well as glitches that pop up from time to time. As the field of medicine has grown in complexity, things that had been included are now add ons, which would add to the cost. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Physician Used the software for: 1-3 years ### "Suggest any physician should look at PrognoCIS" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 21, 2025 Terrific would still be using if not retiring. The training part was excellent. The technical group was very attentive and with a quick response. The resource center had excellent training videos. Pros The ease of using compared to other more cumbersome types. I used it since 2012 and had no issues. The technical team is outstanding. Cons I cannot think of any least things. The ease of moving between the EMR part and billing part was so quick so you can keep abreast of payments with the EMR. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer ### "" 5.0 October 4, 2013 My name is Dr. Roberto E. Puente, DPM, I own and operate a small solo, but very busy, long-term care podiatry practice that has been using PrognoCIS since July 2011. All patient encounters take place at nursing homes and assisted living facilities, so when we decided to go paperless and started to shop around for an EMR system, it became very clear to us that a cloud or web-based system was the way to go. After reviewing many systems, and taking many demos, we decided to go with PrognoCIS because it seemed like a very user-friendly system, with adequate and knowledgeable support staff, and very affordable when compared with other systems in the market at that time. After over two years of using the system, let me tell you that it has been the single best decision that my practice has made! It has proven to be everything that we expected from an EMR and more!! Other colleagues opted for specialty-specific, much more expensive systems, only to find themselves abandoned after the company closed or sold, and were left without reliable tech support. The training/implementation period went very well. We were very fortunate to get such a knowledgeable implementer that was very patient with my skeptical nature, and made sure we where all ready to use the system in all its capabilities before we went live. The system is very easy to customize to any practice scenario, we are able to fully document even complex patient encounters in a matter of minutes. The progress notes produced are clear, professional, and we constantly get compliments on our accurate and timely documentation from other medical professionals and nursing staff. The electronic prescription module is extremely easy to use. The EMR/Billing interface has proven to be seamless and extremely accurate. We were able to do without our billing service and process all claims in-house after a few months. Communication with the clearinghouse has been flawless in all aspects. We actually just achieved the Gold Standard of Revenue Cycle for Medical Practices award from our clearinghouse (Gateway EDI), which means that 99% of claims submitted are error free! The system has very nice tools that allow you to achieve meaningful use with ease and confidence. PrognoCIS has allowed my practice to grow, while allowing me more time to actually do what I like; treat patients instead of getting slowed down with repetitive documenting, billing and administrative chores. I wish I could tell you more about my experiences with their tech support, but to tell you the truth, I haven't had to call them in over a year. I am very glad to see that Bizmatics has continuously grown over the last couple of years and are now consider a top EMR vendor/manufacturer. I don't want to make it seem like it was all peaches and cream, implementing and training for a new EMR is a stressful task for any practice, regardless of size and specialty. That is why is so important to make sure you have a strong, knowledgeable support team behind you. We did have our minor difficulties at the beginning, particularly with the fax application and some issues with the automated uploading of ERA's from the clearinghouse. Both these issues have been fixed long ago, and we have been able to fax in and out of the EMR without any issues for over a year. The same thing with the ERA uploading, it has worked flawlessly for almost two years. I am so glad that we chose PrognoCIS and also very thankful to Bizmatics for such a great product. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer CEO Used the software for: 1-3 years ### "Fantastic Web EMR, Great Mobile EMR, Amazing Customer Training/Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 29, 2016 Pros WhiteCoat Medical Group has been using PrognoCIS EMR system for about a year now, since launching our healthcare services. We use both their web EMR, mobile EMR, and Revenue Cycle Management. WhiteCoat offers medical home visits via our patient web platform where patients can utilize to make appointment requests. WhiteCoat providers are always on the go, thus requiring a simple and easy-to-use mobile EMR that can be used to chart the home visit on the go. We’ve been using PrognoCIS’ mobile EMR, which served us very well. The reason why we continue to use PrognoCIS is because of the numerous customizable features that we can implement to tailor the system to our medical group’s needs. For example, we can bundle CPT codes as a custom CPT code that our providers can select, but more importantly, these CPT codes can be customized to be arrange alphabetically and to show up first when our provider get to the CPT code assessment and plan section. In addition to that, we can add various assessment and plan templates that our providers can use to quickly document things on the go. PrognoCIS also helps with the creation and implementation of such templates. We use both web EMR and the mobile application EMR. We use the web EMR for electronic prescriptions and when there needs to be more detailed charting, but the mobile application EMR, which is an iPhone app is also connected with the web EMR, is mainly used by our providers to chart while on the go on their iPhone or iPad. The mobile EMR is incredibly user friendly and intuitive. They also have a patient portal system that our patients also utilize to message the provider and also for patients to access their medical records on their phone. The patient portal is both web and mobile. PrognoCIS’ tech stack is robust and covers all the necessary platforms to efficiently and effectively chart. I highly recommend it. Cons The only thing I wish from PrognoCIS is an updated app with e-RX feature on the iOS application EMR, but after speaking with a PrognoCIS representative, there's a new version coming out. Looking forward to seeing it! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Medical director Used the software for: 3-5 years ### "Dubious practice " 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 March 19, 2024 Subpar!! Not client friendly but will bill for services NOT provided Pros Nothing. We practical had to built our templates from billing to documentation Cons Poor client service. The worse. The will bill for services not rendered and resist any effort to help you resolve the issues Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Administrator Used the software for: 3-5 years ### "Left High and Dry by Prognocis After a Data Breach" 1.0 August 11, 2017 Stay away from Prognocis! Their customer support is abysmal and getting any response from them is like pulling teeth. Bottom line is their management of our data cost our practice thousands of dollars. Based on my experience, if Prognocis was the only EHR out there, I would skip it and use paper charts. Pros Hard to isolate any pros from among the mountain of cons, but I'll try... I never had to change my Prognocis password once in the whole six years I used the program. That's all I've got. Cons Data breach - their system was not secure enough to withstand a hacker attack, resulting in a major data breach. They notified our practice of the breach of their system and then declined to assist with any of the resulting fallout, costing our company many thousands of dollars. They did help other practices that were victims of the breach, but refused to help us clean up the mess they made. Customer support is in India. Reps are difficult to understand and incredibly slow to help. At the time we dropped Prognocis in 2017, they still had multiple support cases (trouble tickets) open and unsolved from 2013. The program looks like it's from the 90s. It is not intuitive, is difficult to navigate, and the output reports come out looking unprofessional. Although we were advised that training was included, we did not receive training from Prognocis when we onboarded with them, leaving us to fend for ourselves in learning their bewildering program. Service is way overpriced for what you get. There are so many better programs out there for less money and trouble. After terminating service with Prognocis, they took well over a month to give our patient records to us, and would not give us access to them in the meantime. This resulted in our practice having NO access to our patients' charts for over a month. When I brought my concerns about this to Prognocis's HIPAA compliance officer, I was rudely and condescendingly dismissed. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Assistant Used the software for: 3-5 years ### "Wonderful" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 25, 2017 Just to note this is our 3rd EMR system and by far better then the others. After spending a large amount of money on "in office" servers, technical support contracts, maintenance. We were at wits end, and finally at the end of the contract. This system was recommended to us and within 3 months we were up and running and able to cancel the other, without missing a beat at a much lower cost. One more thing, we just moved our practice after 34 years, the convenience of only having to plug in our computers and log on was GREAT!! no IT techs or moving installers needed to bring EMR online. BEST MOVE WE EVER MADE. Pros PrognoCIS is the perfect EMR/Billing system for us. The remote access from Desktop to mobile is so convenient we don’t have to worry about waiting til the next day to access a patient chart. We are a solo practice and with this system being so user friendly, we were able to tailor it to our practice. I like that it has several features, and we are able to utilize only what we need. Big shout out to the technical customer service personal are wonderful, we have only had a few format problems but were able to solve in a timely matter. Also, very easy to use with The Dragon dictation system. Cons The only thing I can think of is the few times the system went down, but since we are cloud based this can be expected. It never lasted more then few minutes. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/37932/PrognoCIS-EMR/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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