--- title: "PrognoCIS Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about PrognoCIS Software - reviews, pricing plans, popular comparisons to other Electronic Medical Records products and more." source_url: "https://www.capterra.com/p/37932/PrognoCIS-EMR/" page_type: "product" language: "en" --- # PrognoCIS Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 23, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) PrognoCIS ## What is PrognoCIS? PrognoCIS EHR is a comprehensive and customizable solution designed to meet the diverse needs of medical practices of all sizes and specialties. As a fully integrated solution PrognoCIS streamlines administrative workflows, simplifies documentation, enhances patient care, optimizes billing processes, and ensures regulatory compliance. Advanced reporting options enable Healthcare Providers to make informed decisions. Our fully integrated Telemedicine solution enables Providers to see patients anytime, anywhere. A robust patient portal provides secure communication, document sharing, online scheduling, and medication management. Additionally, the portal supports account management with online billing, engaging patients in their healthcare journey while providing transparency. We provide everything you need to not only grow your business, but to thrive. ## What is PrognoCIS used for? [Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/)[Pain Management EMR](https://www.capterra.com/pain-management-emr-software/)[Telemedicine](https://www.capterra.com/telemedicine-software/) Top alternative Featured Overall rating Based on 295 user reviews Reviews sentiment Positive 82% Neutral 9% Negative 9% Pros & cons User-friendly and versatile features Accessible and flexible training resources Slow and inconsistent technical support ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for PrognoCIS?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://prognocis.com&name=PrognoCIS) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### PrognoCIS 4.1 (295) VS. [4.3 (708)](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/reviews/) Starting Price Contact vendor Starting Price $49 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (295) Ease Of Use 4.5 (708) Value For Money 3.8 (65) Value For Money 4.2 (578) Customer Service 3.8 (291) Customer Service 4.3 (644) ## PrognoCIS alternatives [4.4 (368)](https://www.capterra.com/p/124590/EMA/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [3.9 (1,375)](https://www.capterra.com/p/129169/Tebra/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 74% of reviewers rated it above 4 stars [4.5 (658)](https://www.capterra.com/p/93446/AestheticsPro/reviews/) Starting price $160.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars Highest Rated [4.8 (529)](https://www.capterra.com/p/178984/Jane-App/reviews/) Starting price $54.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/37932/PrognoCIS-EMR/alternatives/) ## FAQs about PrognoCIS Overview ### What problems does PrognoCIS solve? PrognoCIS solves slow charting, disconnected billing, paper-based intake, and rigid workflows by combining customizable EMR, e-prescribing, reporting, faxing, and claims processing in one system. Small practices, specialty clinics, mobile providers, billers, and front-to-back office staff benefit most from faster documentation, cleaner claims, easier onboarding, and remote access. Answer based on 176 reviews Overview ### Which roles and teams benefit most from PrognoCIS? PrognoCIS is most used by physicians, doctors, and clinical leaders who need to document visits, manage patient records, and support care delivery. Administrators, office managers, and practice operations teams rely on it for scheduling, billing, and workflow coordination, while owners and executives use it to oversee practice performance and operational efficiency. Answer based on 88 reviews Talk to an expert ### More questions? Ask our experts Overview ### What company size and industries is PrognoCIS built for? PrognoCIS is built for U.S. medical clinics and organizations, primarily small businesses at 89% of reviewers and medical practices at 86%. It also serves enterprise organizations at 6% and midsize businesses at 5%, with additional use in hospital and health care settings at 8% and financial services at 3%. Answer based on 295 reviews Features and Usability ### What are the key features of PrognoCIS? PrognoCIS includes core EMR/EHR and practice management features such as patient management, appointment scheduling, billing and claims scrubbing, plus a mobile app for remote chart access. Differentiators include customizable templates and reports, patient portal access, e-prescribing, and workflow configuration, with rescheduling support for provider calendars. Answer based on 103 reviews Integrations ### Which third-party tools and platforms does PrognoCIS integrate with? PrognoCIS integrates with over 40 third-party tools and platforms, including AEL Accessibility Checker (ACC), AIMS, AiM, Apollo, Aria, Axon, CGM Clinical, CPlugin, Centricity, Cerner Pharmacy, Compass, Crisp, EPICS, Elite, and Ethos. Answer based on 8 reviews Getting Started and Support ### How easy is it to onboard and train a team on PrognoCIS? PrognoCIS offers in-person training, live online sessions, webinars, videos, and documentation. Most clinicians and front-office staff learn it fairly quickly because the system is easy to use and customizable. Admins and billing teams may need more time for setup and workflows, and some reviewers wanted more one-on-one or upgrade training. Answer based on 32 reviews Getting Started and Support ### What customer support options does PrognoCIS offer, and how do users rate the experience? PrognoCIS offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live representatives, and chat. Many users describe support as accessible, patient, and quick to resolve issues, especially during implementation. Others report delays, ticket follow-up problems, and communication difficulties with some technical support interactions. Answer based on 97 reviews Features and Usability ### Is PrognoCIS easy to use for daily clinic work? PrognoCIS feels easy to use for many clinics, especially once staff learn the workflow and setup. Medical practices often like the clear face sheet, integrated EMR and billing, and coding tools, though some users mention cluttered screens, confusing labels, slow periods, and a learning curve tied to training quality. Answer based on 103 reviews Features and Usability ### How well does PrognoCIS handle patient management? PrognoCIS handles core patient management well through scheduling, charting, patient records, billing access, and portal features. Solo practices, mobile providers, and specialty clinics value customization and remote access, but some teams report weak reminders, awkward messaging, slow navigation, limited workflow flexibility, and support delays when changes are needed. Answer based on 54 reviews ## Pros and Cons User-friendly and versatile features 86% positive reviews out of 29 Most reviewers find features intuitive, easy to use, and adaptable to various practice needs and workflows. Slow and inconsistent technical support 59% negative reviews out of 41 Most reviewers report technical support is difficult to reach, slow to respond, and communication can be unclear. Accessible and flexible training resources 89% positive reviews out of 27 Most reviewers describe training and learning curve as manageable, with helpful videos, responsive trainers, and ongoing support. Supportive and knowledgeable staff 88% positive reviews out of 26 Most reviewers indicate staff are approachable, responsive, and make onboarding and daily use easier for everyone. ## Features AI summary Based on 4,063 Electronic Medical Records reviews Capterra reviewers point to these as the top priorities when choosing Electronic Medical Records software: - **HIPAA Compliant** (**75%** of reviewers rated this feature as critical) - **Patient Records Management** (**62%**) - **Charting** (**63%**) PrognoCIS supports all three of the features reviewers rate most highly: **HIPAA Compliant**, **Patient Records Management**, and **Charting**. Together, these capabilities help healthcare providers protect sensitive patient data, maintain complete and organized records, and document care accurately, allowing teams to improve daily workflows and support better clinical decisions. HIPAA Compliant 4.7 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Compliant with HIPAA, which sets standards for sensitive patient data protection Patient Records Management 4.8 (5) 100.00% of 5 reviewers that rated this feature as important or highly important Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Charting 4.3 (6) 100.00% of 6 reviewers that rated this feature as important or highly important Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Calendar Management 4.0 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Medical Billing 4.3 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Manage billing and payments for a healthcare provider Document Management 3.4 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location PrognoCIS 197 features ### All Features - 3D Imaging: Representation of any object in 3D - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Analytics: Tools for the systematic analysis of various types of data or statistics - Annotations: Highlight content and/or make notations about parts of content - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Assessment Management: Creation, administration, and evaluation of assessments or tests - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Automatic Transcription: Use AI to convert voice into text automatically - Availability Indicator: Indication whether a resource is available or protected from allocation - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Before & After Pictures: Before and after photos of procedure(s) - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Care Plan Management: Manage the treatment plan and coordination between care providers and patients with special health care needs - Case Management: Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process - Case Notes: Access and track notes regarding case activities and updates within case files - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Chat/Messaging: Communicate using direct chat or messages within the system - Claims Management: Process of submitting and following up on claims with insurance companies - Claims Scrubbing: Clean up of claims prior to their submission and validating to determine claims are appropriate and accurate - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Clinic Interoperability: Securely transfer, access, exchange, integrate or use data with different providers or systems - Clinical Notes: Record and organize clinical notes and progress notes for each patient after interaction with a physician - Coding Assistance: Automatically generates E/M codes based on information collected during patient charting - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Configurable Workflow: Configure existing workflows to meet your organization's needs - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Consent Forms: A document containing important information about medical records, procedures, trials, testing, risk and benefits for patients. - Contact Management: Manage, organize, and store contact information - Credit Card Processing: Accept and process credit card transactions - Customer Mobile App: Platform for customers to directly manage their appointments and profile - Customer Surveys: Tool to send questionnaires to customers to gauge feedback - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Customizable Tests: Create tailored assessments that test for specific relevant skills - Data Import/Export: Import and export data to and from software applications - Data Security: Protect sensitive data for digital privacy - Decision Support: Tools that provide relevant information at specific times to support judgments and courses of action - Diagnostic Imaging: Render images of the body for diagnostic and treatment purposes - Diagnostic Reports: Reporting completed by clinicians that summarizes health/medical diagnoses - Digital Signature: Electronic signing method that validates the authenticity and integrity of a digital document - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Documentation Management: Manage product specific documents in a categorized order - Drug Reference Database: Electronic storage of drug information such as name, brand, appearance, etc. - E-Prescribing: Transmit prescriptions to pharmacies electronically - EDI: Transfer of data from one computer system to another - Electronic Faxes: Create, edit, preview, and send faxes electronically - Electronic Payments: Electronically collect payments for goods or services - Electronic Prior Authorization: Ability to pull patient coverage information electronically to streamline prior authorization requests for medications, therapies, etc. - Email Reminders: Reminders sent via email - Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository - EMR/EHR: Create and securely store digital patient records - Escalation Management: Define a process for transferring calls/tickets to management - Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability - Family History Tracking: Track family medical history to diagnose existing/new conditions and diseases. - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - Financial Management: Plan, manage, and track the financial activities of an individual or organization - For Cardiologists: Intended to be used by cardiologists - For Dermatologists: Software specialized for dermatologists - For Family Medicine: For family practices - For Medical Purposes: Intended for medical use such as diagnosis, treatment, and consultation - For Neurologists: Designed for Neurologists - For Obstetrics & Gynecology: For obstetrics and gynecology (OB/GYN) practices - For Orthopedics: Specialized software for Orthopedic practices - For Pain Management: Designed for pain management practices & departments - For Plastic Surgery Practices: For plastic surgery practices - For Podiatrists: Intended to be used by podiatrists - For Primary Care: Designed for primary care doctors/facilities. - For Psychiatrists: Must serve psychiatrists/psychiatric practices - For Urgent Care: Designed for urgent care/emergency facilities. - For Urologists: Intended to be used by urologists. - Forms Management: Store, manage and track all forms in a centralized location - Formulary Management: Determine clinically appropriate and cost-effective medications and therapies for patients - Growth Charts: Growth charts consist of a series of percentile curves that illustrate the distribution of selected body measurements in children - Handwriting Recognition: To scribe and interpret the written words received from online or offline inputs - Hardware Integration: Hardware components included as part of the software system - Health Monitoring: Gain insights into the health of employees, equipment, registered instances or any other organizational asset to check their status - Health Record Access: Gaining access to confidential health documents and information - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Historical Reporting: Information, data and reports that are being tracked over time - ICD-10 Compliance: Manage the intricacies of ICD-10 cataloging and ensure clinic compliance - Image Management: Support for uploading and retaining image files in the cemetery records database - Imaging and X-rays: Visual representations or pictures of objects, structures, or internal body parts, often for diagnostic or analytical purposes - Immunization & Allergy Tracking: Manage updates to member's immunization records and track individual allergies - Incident Management: Manage and track all disruptions and incidents - Incident Reporting: Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site - Incident Response Checklists: Checklist to confirm the incident and response. - Initial Assessments: Conduct intake assessments to determine patient health status, medical history, conditions, etc. - Inspection Management: Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards - Insurance Eligibility Verification: Checking eligibility of patients for different insurance claims - Insurance Management: Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage - Intake Management: Activities related to the initial admission of a charge into the organization's care - Inventory Management: Track and manage inventory levels to maintain proper supply - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - kiosk: Touch-screen device allowing patients and customers to do self-check-in and pay with credit or debit cards for free - Lab Integration: Receive lab results electronically - Lab Order Management: Submit and track requests for laboratory tests - Lab Results: Laboratory test results - Meaningful Use Certified: Standards for electronic health records (EHR) outlining how clinical patient data should be exchanged - Medical Billing: Manage billing and payments for a healthcare provider - Medical Coding: Translation of patients' medical files and bills into universal codes required by insurance - Medical History Records: Records of patients' medical history - Medication Alerts/Warnings: Alerts/warnings for potential allergies or interactions triggered by medications - Medication History: Access to patient medication history data - Medication Management: Administer and track medication inventory, schedules, dosage, and side-effects - Messaging: Communicate using messages within the system - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Monitoring Device Integration: Allows medical providers to integrate with remote devices of many kinds in order to monitor patients. - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multi-Language: Manage and support multiple languages - Multi-Location: Manage and support multiple locations - Multi-Physician: Supports practices with multiple healthcare professionals - Multi-Provider Practice: For practices with multiple providers - Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service - ONC-ATCB Certified: Certified for healthcare IT products based on the results from ONC-ATL - One-to-One Messaging: Send personal messages to clients or attendees - Online Forms: Create new forms and/or use ready-made online form templates - Online Intake Forms: Online forms for managing client intake - Online Refills: Allows medical providers and/or customers to request previously filled prescriptions online - Order Entry: Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries - OSHA Compliance: Enforces guidelines set by the Occupational Safety and Health Administration to remain legally compliant - OSHA Recordkeeping: Maintain records necessary for compliance with Occupational Health and Safety Administration requirements - Outcome Assessment Tools: Tool to assess patient's current status, provide a score, interpret results & risk categorization of patients - PACS Integration: Ability to integrate with picture archiving and communication system to store diagnostic imaging files. - Patient Communications: Allow communication between the company and patients via messages, SMS, emails, phone, and more - Patient Education: Educational and medical resources that are delivered to patients online - Patient Engagement: Allows medical providers to engage patients in a variety of ways to ensure their health. - Patient Intake: Patients can register for appointments in advance online - Patient Management: Managing and tracking patient health, progress, communication, and treatment plans - Patient Monitoring: Observing and tracking a patient's health status, condition, and wellbeing - Patient Portal: Online portal where patients can access information such as health records, treatment plants, etc. - Patient Questionnaires: Allows medical providers to conduct surveys with their patients remotely to gauge a patient's health. - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Patient Scheduling: Book and manage patient appointments and follow-ups - Payment Processing: Accept, record, and reconcile financial transactions - Physician Scheduling: Manage physician availability and schedules - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Practice Management: Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more - Prescription Management: Prescribing, renewing, and keeping a record of the medicines given to an individual or animal - Progress Notes: Customizable notes that help healthcare professionals document and track patient progress - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Queue Management: Monitor wait time and abandonment for incoming requests that have not been routed - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Records Management: Ability to record, store, update, and retrieve information - Referral Management: Log and store the source of contacts/leads - Referral Tracking: Log and store the source of contacts/leads - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Remote Treatment Planning: Remotely create and access treatment plans tailored to individual patients based on symptoms - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Revenue Management: Monitor sales and make necessary adjustment in order to increase demand and revenue - Scheduling: Plan availability and assign specific time slots for tasks and resources - Secure Data Storage: Securely stores data to prevent data loss or breaches - Self Check-In/Check-Out: Check-in and out via a mobile device or kiosk - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - SMS Messaging: Send messages via SMS - SMS Reminders: Reminders sent via SMS/text message - SOAP notes: Method of writing out notes in patient's charts (subjective, objective, assessment, and plan) - Speech Recognition: Train your system to interpret and transcribe voice messages - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Task Management: Create, manage and track all task activities and progression - Telemedicine: Meet with patients remotely - Telemedicine Integration: Provide integration with third-party telehealth applications - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Templates: Sample files or documents that could be customized as needed or used as is - Third-Party Integration: Addition of necessary external data, applications, tools, or features - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Treatment Planning: Create treatment plans that document interventions and outcomes to track patient progress - Trend Analysis: Review data from past periods to reveal recurring tendencies and predict future performance - Two-Way Audio & Video: Presenter can see and hear participants and vice versa - Urgent Care Templates: Pre-formatted documents and forms for Urgent Care processes. - Video Conferencing: Connect with meeting participants remotely over video - Virtual Waiting Room: Monitor wait time and abandonment for incoming requests that have not been routed - Vitals Tracking: Track and measure patient's vitals - Voice Recognition: Recognize/detect varying frequencies in a person's voice to identify/verify "who" is speaking - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.0 (294) 4.0 Based on 294 reviews ## Pricing Value for money 3.8 (65) ### Starting price Free trial not available Value for money 3.8 (65) 3.8 Based on 65 reviews ## Integrations [ Klara](https://www.capterra.com/p/203066/Klara/)[ ReminderCall.com](https://www.capterra.com/p/161549/ReminderCall/)[ Crisp](https://www.capterra.com/p/151292/Crisp/)[ Elite](https://www.capterra.com/p/10002478/Elite/)[ Inphonite](https://www.capterra.com/p/121393/Inphonite/)[ MicroMD](https://www.capterra.com/p/74016/MicroMD-EMR/)[ Orchard Software](https://www.capterra.com/p/2638/Laboratory-Information-Systems/)[ iLab](https://www.capterra.com/p/268477/iLab/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.8 (291) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.8 (291) 3.8 Based on 291 reviews ## User reviews Overall rating 4.1 Based on 295 reviews Filter by rating 5(92) 4(127) 3(42) 2(20) 1(14) Mentioned topic Sorted by most recent MR Mary R. Physician Medical Practice ### "Great support " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 12, 2025 I have been satisfied. EMR and RCM teams have been great regarding supporting product and helping me optimize my experience. Pros Customer support is excellent. Software is user friendly and provides what I need. Scanning feature makes up for my lack of direct interface w labs/imaging. Cons I did not optimize all of its features so whatever I felt it lacked was really my fault like text reminders for patients and direct faxing from charts. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor September 29, 2025 Thank you for your kind words! We’re glad to hear you’re enjoying the user-friendly features and support from the PrognoCIS EMR and RCM teams. We’re always here to help you make the most of all our functionalities, such as text reminders and direct faxing—please feel free to reach out anytime! LM Lisa M. Physician Plastics ### "Poor Billing & Service. " 1.0 Overall Rating 1.0 1.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 September 10, 2025 Fair. Make sure to do as much customization in the beginning because the charges are high for further customization after. Pros Is adequate for basic practice management. Service is poor!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Cons Service. Billing is terrible!!! Many of my claims were kicked back just for simple modifiers not included. They should be the experts in this, but that is not the case Alternatives considered [eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/) Reasons for choosing PrognoCIS Price. New practice. Needed basics at that time Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 7, 2025 Thank you for sharing your feedback. We’re truly sorry to hear about your experience with our billing service and understand how frustrating it can be to face claim rejections. Your input is very valuable, and we’d like to learn more so we can address your concerns directly. Our team continuously works to improve service quality and claim accuracy, and we’d appreciate the opportunity to review your specific case. Please contact us at support@bizmaticsinc.com or reach out to your Customer Success Manager, and we’ll be glad to assist you further. AN Anonymous User MD Medical Practice ### "PrognoCIS EMR- Best Value for the money" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 14, 2025 Overall, my experience with PrognoCIS has been very good. I have used it for 20 years. When compared to other systems, PrognoCIS is very easy to work with and the customer support has been great. Pros I started using PrognoCIS EMR from 2005. It was configured to Pain Management practice and it has been easy to use. Cons The templates, if not configured properly, can cause issues when the progress note is generated. It takes some effort to work through the templates to correct issues. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JC Jason C. Physician CEO Medical Practice ### "Great Success with Prognocis!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 24, 2025 Very good. There was really only one issue i had in the last 3 years. Really it was almost an unavoidable error, yet prognocis worked diligently to correct and ensure no loss of revenue. Pros Incredible customer service! Often there would be a issue or need and I was always impressed with how quickly reps would contact me regarding my need and always were able to help me or resolve the issue. Cons Overall really nothing that I didn't like. In fact most of my deficiencies were more related to services prognocis offered that I elected not to utilize. I would highly recommend all available options and services to maximize prognocis. Alternatives considered [Ecwid](https://www.capterra.com/p/143648/Ecwid/) Reasons for choosing PrognoCIS The value for diverse full services was certainly better than eclinical. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor August 5, 2025 Thank you for the kind words and your recommendation of PrognoCIS EHR. We're glad our team could provide prompt and effective support, and it's great to know our platform met your needs over the years. We appreciate your trust in our services. JP Jordan P. IT Manager Medical Practice ### "PrognoCIS for a Multi-Specialty Multi-Clinic Set Up" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 July 15, 2025 Mostly great. And we love the serious improvement in communication over the last year. However the time to completion on certain feature requests/updates can sometimes be a bit frustrating. Pros Their fluidity when handling myriad requests and making an earnest attempt at every turn to address issues. The willingness to communicate and try their best to understand a given situation. Cons The time it can take for fixes and implementations. Additional charges for things like updating digital forms, API connections, and tabular reports. Switched from [CareCloud](https://www.capterra.com/p/113010/CareCloud/) I was not at the company at the time, but I believe it was related to how claims were handled. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor August 5, 2025 Thank you for sharing your experience with us. We're pleased to know our team’s responsiveness and commitment have been helpful to your practice. Your comments regarding implementation timelines and additional costs are important and will be shared with our team for continued improvement. HP Heather P. Practice Administrator Medical Practice ### "PrognoCIS review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 2/10 May 29, 2025 Overall, it was a positive experience being a client of PrognoCIS over these 5 years. We are only leaving due to the physician’s retirement. Pros Ability to customize documentation templates and communication templates and the initial low costs to startup and low recurring costs Cons Sometimes, tech support was unable accommodate our requests and the increasing costs were less than desirable. Alternatives considered [WeightmaniaPro](https://www.capterra.com/p/140258/WeightmaniaPro/) Reasons for choosing PrognoCIS Cost and customization were large selling points Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor August 5, 2025 Thank you for being a valued client over the past 5 years. We're glad PrognoCIS EHR Solutions was able to meet your customization and cost needs during your practice journey. We appreciate your feedback and continued support. MB Michael B. Physician Medical Practice ### "Suggest any physician should look at PrognoCIS" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 19, 2025 Terrific would still be using if not retiring. The training part was excellent. The technical group was very attentive and with a quick response. The resource center had excellent training videos. Pros The ease of using compared to other more cumbersome types. I used it since 2012 and had no issues. The technical team is outstanding. Cons I cannot think of any least things. The ease of moving between the EMR part and billing part was so quick so you can keep abreast of payments with the EMR. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor August 5, 2025 Thank you for your long-term trust and support over the years. We're pleased to know that PrognoCIS EHR provided a seamless experience and that our technical and training teams met your expectations. BB Barbara B. Senior IT Project Manager Government Administration ### "Massachusetts" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 March 20, 2025 The Bizmatics' team has been very responsive to our requests. Our workflow is very different than typical clinics. Our workflows and reporting is dictated by state and federal regulations in which the engineers have taken time to understand and assist us with automated processes that have increased productivity and reduced error rates. The support team assigned to our account is great! Pros PrognoCIS workflow is streamlined for users. The EMR is easily customizable by admins. The engineers are able to develop interfaces with external sources (ie. equipment, data files) to automate data transfer. Cons Not enough engineers for timely development of requested customizations. Alternatives considered [EPIC](https://www.capterra.com/p/10010540/Destiny/) [Oracle Database](https://www.capterra.com/p/5938/Oracle-Database/) Reasons for choosing PrognoCIS Flexibility of customizations. Ease of use. Overall value. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor August 5, 2025 Thank you for your thoughtful review and continued partnership. We're glad to hear PrognoCIS EHR Solutions has supported your unique workflows and improved productivity. Your feedback on development timelines is appreciated and helps us prioritize better resource allocation. AK Anne K. Practice Manager Medical Practice ### "PrognoCIS EMR ok value for the money" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 June 26, 2024 Overall it has been a moderately good starter EMR, and the price was right. We are looking to upgrade after using it for 11 years to get more integration with EMR, billing and quality management. Pros This "free" EMR comes as a bonus for using PrognoCIS RCM. We have used it since 2013, and it has performed reasonably well. It does the job, has a patient portal, and is included with using PrognoCIS billing. When there are technical issues it is obvius that getting everyone up and running is a priority and so far, interuptions have been limited to < 1 day. Excellent customer service which is outsourced but enthusiastic. Cons It seems like the programming was done over time, and there are some annoying redundancies and inconsistancies, as well as glitches that pop up from time to time. As the field of medicine has grown in complexity, things that had been included are now add ons, which would add to the cost. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor August 5, 2025 Thank you for sharing your feedback and for being a valued user for 11 years. We appreciate your insights and are committed to continuous improvement - our team is happy to support you as you explore more integrated solutions. PJ Peace J. Medical director Health, Wellness and Fitness ### "Dubious practice " 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 March 15, 2024 Subpar!! Not client friendly but will bill for services NOT provided Pros Nothing. We practical had to built our templates from billing to documentation Cons Poor client service. The worse. The will bill for services not rendered and resist any effort to help you resolve the issues Reasons for choosing PrognoCIS Cheaper !! But was false promise . This company will bill you for services not provided Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. 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