LS Retail

LS Nav


4.5 / 5
60 reviews

Who Uses This Software?

Retail businesses, restaurants, and other foodservice organizations.


Average Ratings

60 Reviews

  • 4.5 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 3.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • LS Retail
  • www.lsretail.com
  • Founded 1990
  • Iceland

About LS Nav

LS Nav is a unified retail management system offering all the functionalities needed to manage any business efficiently from head office to POS terminals. The POS terminals are easy to set up and use and support both keyboard and touch screen equipment. With LS Nav you can track sales, stock levels, and productivity live on all your sales channels: physical locations, e-commerce platform, and mobile app; monitor key performance indicators (KPIs), manage your inventory easily and more.


LS Nav Features

  • Commission Management
  • CRM
  • eCommerce
  • Email Marketing
  • Employee Management
  • Loyalty Program
  • Mail Order
  • Merchandise Management
  • Multi-Location
  • Order Management
  • Purchase Order Management
  • Reporting/Analytics
  • Returns Management

LS Nav Reviews Recently Reviewed!


Its a good Application, flexible, leverages NAV capabilities. East to use , easy to deploy.

Mar 30, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

2 / 5
Customer Support

3 / 5
Value for Money

Pros: It is adaptive, flexible architecture. Easy to develop customisations and deployment. simplicity of Pos Features. Integrated application to Inventory and Finance. Discounts , Promotions, Loyalty module. Multiple templates in demo data.

Cons: POS Configuration such as panels & design is quite complicated for users to grasp. Also it is not easy for customers to absorb.

Replenishment setups needs lots of visualisation, setups take time, data maintenance is complicated. Lack of tools such as label printing configurator, OPOS Receipt configurator.

Promotions have performance issues for large retailers. Product maintenance is time consuming. Mass update of products is unavailable. Special orders are quite complicated and need to be simplified. Loyalty needs more profiling . Vouchers and Gift cards needs more details, using web services is not consistent due to traffic in Transaction server work table bottleneck.

Staff management need to simplified for users usage. LS Hospitality KDS has lots of issues still not addressed for years.

Licensing is expensive compare to other competitive products in the market which is most important and losing against the competitive products with lots of easy maintenance features.

I am a software developer, who works most of the time for LS Retail projects

Mar 27, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It includes variety of functionalities - loyalty system, hospitality, web integrations, flexible promotions, retail POS, call center functionality, delivery management . It encompasses many aspects of retail business. You have the possibility to setup it in a way that fits to your business.

Fast replication between different stores and the central database. Possibility for near real time replication of the sells data from the point of sale to the central database, provided by web services. Possibility to manage centralized gift card, discount coupons, loyalty card systems, provided by build in web services

Cons: Initial setup takes time and you need guidance from experienced consultant.

Technical staff is needed to support and monitor the proper functioning of the software ( especially if you have many stores,because of data replication and web service connection between them )

Overall: My company has integrated this software with many customers in different countries and all of them are more than happy from the product and the benefits that it brings to their business - flexible and varied types of promotions , loyalty system, easy to use POS system, social media integrations ,etc.

Capterra loader

LS Nav is a high quality solution from a top retail partner

Apr 11, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Seamless integration with Microsoft Dynamics NAV, highly configurable point of sale user interface, the promotions (discount offers, mix/match, happy hour, buy x get y free, etc.) works very well and is very intuitive once you have used it for a little bit, LS Retail is constantly investing in their solution

Cons: No Security related to tables, Transaction margin, If you customize too much Microsoft Dynamics NAV you can have problems down the line.

The inbuilt reports feature is not fantastic.

Overall: I used LS NAV in the Retail and was part of the implementation process. It is easy to lean and has a very intuitive user interface that most people get familiar with very quickly. It is customizable and in the lower end of the price range for the features you get. However customization can get expensive if you need features that are not out of the box.

This is one of the best retail solution I have ever seen.Its ideal ERP solution for mid size firms.

Apr 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Best features abt LS Nav is Loyalty management.its is helpful to attract more customers to shop by developing your own loyalty data on each shopping.

The feature which I like most about LS Nav is its Offer management.its provides organization to run different types of items on same product to increase sales.its provide different offers options like mix n match, multibuy, promotion, slab etc.

Cons: There is hardly any issue which I have seen with this product.Other than per year licensing part, this product is very reasonable and cost-effective for the organization

Overall: I've been working on this product as consultant since last 6 years.worked for 3 different organisations on same platform.Its benefits organisation with his powerful features n trustworthy behaviour.

We had the chance to implement LS. NAV Version 800.03 and version 900.05 at different client site.

Mar 27, 2018
3/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

2 / 5
Customer Support

2 / 5
Value for Money

Pros: The screen is intuitive and easy to use. The functionality does not seem overwhelming or hard to understand. It pack with features and also works with different variation type of retailers- a pure retail store and or hospitality type. It can all be taken care by one system. You can also customize the application to fit your needs such as hide features for some users or also integrate new functionality such as payment integration. I like that it is web enabled which means that a retailer that want to have an Omni channel system can integrate their econmerce to this back office

Cons: Support or response are very slow from LS. Also for any fixes and hot fixes they provide is one the latest version of Dynamics NAV. This means that it is very hard to retrofit hotfixes from one version to the other. A good example are from version 900.03 to the newer 10.00.05. The fixes were not evident or detailed as it should have been. Also the software seems to be over promised. There are features listed that although present - does not fully cover the necessity of the client. A good example is again on version9.00.05 which although advertised as have a good coverage for hospitality- restaurant/bar, there were lots of issues or limitation of the software. The software may allow you to do some configurations and suggest some functionality but it does not work in the context of North America or lead to hard errors with system crash. Such errors were found and are still present in their split bill function for example. The cost is high as well since it is built on top of the dynamics nav stack.

Capterra loader

As a project consultant of LS NAV for 4 years, this is the software that is easy to manage.

Apr 02, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: The most I like with LS NAV software is the compatibility with other modules. End-to-End business process.

Cons: The least that I like with LS NAV is the monthly update of fix objects, which I don't find it easy for me to catch up regularly since I'm on a project phase.

Overall: An active enhancement plan is a vital part of making the most of LS Retail solution, whether it's LS Nav, LS One, or LS First. There are many benefits of being on active enhancement plan that many retailers do not realize, and re-enrolling as a lapsed customer can be costly and time-consuming. With an active enhancement plan, you can provide an excellent customer experience that doesn't end after the license has been purchased.

I am a LS Retail technical Consultant

Mar 29, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: 1. Highly Customizable.

2. Fully integrated with base product.

3. Support any API Channel across the retail API.

4. Lots of replication methods.

5. Profit oriented product.

6. designed for Retail industry ERP.

Cons: 1. Need preview options in designing tables and other interface objects.

2. Very slow Localization patch release as compared to release of patches provided by Microsoft.

Overall: Lots of Job Scope as this product provide a lot of Development Scope and Easily Customizable to fulfill the Client needs. More user friendly as like android application of Phones. Modules for each industry from Manufacturing to Retail Outlets

Capterra loader

LS NAV is nice product for retail industry however hospitality side of functionality still have bugs

Apr 03, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: - Simple architect

- Ease of use

- Seamless integration with NAV

- Data replication is stable

- Promotion are easy to setup and publish across stores

Cons: - Member management

- No API for e-commerce

- Cost of product for customers

- Hospitality retail

- Split bill function

- Weak process in enabling the depth in product, few errors or bugs or limited functions remains as it though it plays a huge role in customer's buying decision.

Overall: - Most stable Retail add-on for Microsoft Dynamics NAV

- Ease of implementation

- Ease of configuration and customization

- Capability to handle large store network

You will have all the features you want it on the retail field.

Mar 31, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

2 / 5
Customer Support

3 / 5
Value for Money

Pros: the stability and the functionality. I tried another software, I think the Ls retail is one of the best for retail industry. easy to use, learn, troubleshooting, implement. Really you will have all the features you want it on the retail field.

Cons: the performance issue and the upgrade. it will be a huge difference if you find an easy way to make the upgrade and to find some way to enhance the improvement as well. also I think you must find an easy way to shrink the database, because as you know the retail business have a huge transaction and information.

I am working on LS and NAV from last five years very good product related to business.

Apr 11, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The software covers all the requirements from the business perspective related to Sales , Purchase ,Warehousing and manufacturing , very good for Retail industry to apply various types of per motions.

Cons: There are some limitation like multiple offers can not be combined under one bill and there should be some mechanism to prevent locking this is the measure issues faced by any type of industry using NAV and LS retail.

Overall: I have support this product to various Retail industry, there are very good inventory management at store and head office level.

offers are really great .

Capterra loader

Ls NAV is very good application for retail mgt. Most of the features & functions are out of the box

Mar 27, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Many of the functionalities are driven by setup. Its just plug and play.

LS DD Powerful tool for the data replication.

It is a complete package for retail.

Customizations to suit desired needs are 1% maximum since all functionalites are out of the box

Cons: There are no much concerns about this software. The one and only difficulty is training. It is hard to find the Training and the Trainer.

Overall: Easy to implement

Easy to manage

Easy to configure

Easy to Monitor

Easy to evaluate

It's best for retail business just because of solution components and simpleness of POS.

Mar 28, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: implementation phase is very good & simple for any beginner.POS is very clear concept for anyone & the most important thing that I like very much is troubleshooting.

Cons: I like any software if it's user friendly,and the all qualities are available that I need already there.Troubleshooting is very conceptual and easy to use that I like mostly.

Overall: I learned about this,working on it and getting so many things just because of this software.I improved my skills and getting hike upon this :)

my experience was good.

Mar 28, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: the replication and data distribution functionality is very nice. store and membership management also very good.

Cons: the barcode functionality couldn't work for me also there is no enough document about ls retail replenishment. it is not working at all.

Overall: we did very good customization to integrate with our government fiscal printer (cash register machine) and we implement it for 9 stores. the integration capacity is good. we will not worry to get the daily sales transaction form the remote stores.

Capterra loader

Implementing LS-NAV always went smooth. The latest developments are a real addition to LS-NAV.

Apr 03, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It has a lot to offer out-of-the box and on top of that it is really easy to customize for that demanding customer. The help that is available from LS (academy, consultancy, help-desk) was a bit unknown to me, but since we got in contact it is that "+1" for me.

Cons: It can be a bit overwhelming for first-time users, but also for junior consultants. But at the same time it is easy to learn.

Overall: The ease of use makes the difference!

The journey has been a roller coaster experience so far, with ups and downs for each s/w iteration.

Mar 28, 2018
5/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Usefulness and flexibility of the Scheduler and Data Director, along with the multitude configurable options for POS.

Cons: Complex inter-related setups that would be difficult for non-technical users to do themselves without any prior knowledge or understanding of the whole system. For example, InStore Management and Repelnishment.

Overall: Great deal of retail industry know-how and ideas for solving some problems or meeting customer requirements and expectations.

I working with LS Retail from 12 Years. I like it!

Mar 28, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money

Pros: I like the Replica's processes. i like the easy method to define and setup the data's replica, from the 2015's version i like very much the new way for the replica of the Objects.

Cons: I not like very much the new POS Client. When I open the POS Client for the first time after the NAV Service Started the client remaining a lot of time in "hold mode" for buffering the data. Some customer do not appreciate this "waiting time".

LS version is getting better by each version and at point of customisation its most convenient

Mar 27, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money

Pros: Mobile omni and pos app I really liked

Overall its very good and user friendly. I think one of the best powerful tool for retailer market. I did a lots of customisation and integration and faced so many challenges but its comfortable to do it in nav versions

Cons: Mobile apps should be more dynamic and technical documents should be available like how to change currency for mobile data replication

After 7 years working in LS NAV I found it very productive for Retail & Hospitality industries, SMEs

Mar 27, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

2 / 5
Customer Support

4 / 5
Value for Money

Pros: End to End solution connection your POS to Ledgers. Same software can use in multiple type of industries, Hypermarkets, supermarkets. Easily customizable, User Friendly.

Omni Channel to use it across all platforms. It is scalable in size and business.

Cons: LS Retail Support and study material is not good. Some of very useful features still missing in the product that required by every industry.

Capterra loader

This software is the most valuable and simplto use in the Retail industries.

Mar 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The integration of Microsoft Dynamics Nav from the Front to Backoffice covering every area of the product.

Cons: Sincerely I don't have any complains about the software. What I like least would be the way the software setup the different screen menues for the POS client.

Overall: I've learned more about of the retail industry and I can offer to our customers a product solution with a great functionality and capabilities with an easy way to use.

LS Retail for NAV is comprehensive and flexible software to meet most all POS / Retail needs

Mar 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: LS is 100% fully integrated into NAV functionality with direct and full connections with sales, purchases, inventory, and financials. All POS and Stores are directly connected to headquarters and everything in between for full visibility into all areas of business.

Cons: Two things - one is setup, because it is so flexible, setup is extremely complex. Once it is setup, little needs to happen and it is very flexible so changes can be made quickly. Second is VAT vs Sales Tax calculations - especially with prepayments. Software is based on VAT, but has Sales Tax (North America) built on top of / besides which can have rounding issues.

Overall: Full visibility and access to all aspects of business in one product without integration points or best-of-breed software issues. LS Retail is a flexible, comprehensive, all-in-one software.

Capterra loader

LS Retail is the feature full product which can be easily fit to any Retail or Hospitality business.

Mar 30, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: LS Retail is like a doctor of Retail business which has the solution of all your business problems.

LS connectivity with Navision is beauty of it as data replication is just a simple configuration.

Cons: LS Retail should arrange the training on quarterly basis to explain the new features. Training can definitely help the LS Retail partners to increase their knowledge in shorter time

I am using from LS 4.0 to LS2017 overall is very good but installation need to be easy.

Mar 27, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I am loving this LS Retail from beginning, my big journey with LS Retail and I am certified in LS2013. my most like part is DD, TS, POS setup related all activity. Hardware setup and testing with LS.

Cons: POS, DD, TS, Distribution, Distribution Location and Hospitality, menu Profile setup and Design.

also end of the day process, item setup and user and roles and permission.

I think if the UI is configured properly this is a great software. It is feature rich.

Mar 30, 2018
5/5
Overall

2 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money

Pros: It is so big that users are easily confused and need more training than typical POS'.

The average POS user barely knows how to make a sale and need more time and knowledge to understand what they are doing and how it affects sales.

Cons: I like the breadth of products and how it fits into the ERP. I see know Cons from a management point of view.

Ls provides almost all functionality to end users if functionality is not present easy to develope.

Mar 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Great functionality

Easy to use

Easy to customize

Great interface

We can easily customize this product as per users requirement and its connectivity with sql server makes it more easy to operate

Cons: Configuration can create confusion and it is a little bit conplex part in ls and apart from that installation is not that much user friendly.

broader set of functionalities covering various sub-verticals of retail.

Mar 31, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

2 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: more functionalities; multiple deployment architectures; varied offers & promotion options. global retail ERP with POS to finance modules in a single tech stack.

Cons: new features take a long time to stabilize. reliability of data replication is a pain with most customers.

Overall: able to support customers in various sub-verticals of retail

Awesome product

Mar 27, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ls Pay addon that uses for creditcard payment process. and LsOmni . With all these the excellent look and feel of the POS front end look is amazing .

Cons: All can handle by setup and do not need any kind of additional customization . I like the way LsRetail sets up the setup of the whole product.

Overall: Work satisfaction.

Complete solution for the retail market

Mar 27, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Highly scalable

Customizable

Based on Dynamics NAV

Based on SQL Database

Fast item lookup

Customizable layout

Lots of features

Cons: Poor documentation (both functional and technical)

Limited training availability

Poor error handling and debugging on POS

Complicate setup

Overall: High user base acceptance

Capterra loader

Great software, with great room to grow.

Mar 27, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: - Easy to use.

- Great integration with every Microsoft system.

- Easy management.

- Excellent support.

Cons: - A little bit pricy for some clients.

- It should be more open to customization.

- More support forums should be created.

-

Overall: Organization on all the companies that with have implemented this product.

Working with LS Retail from last 9 Years.

Mar 28, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: LS Retail fulfills most of the customer's retail requirements like Advanced POS, Pricing, Discounts & offers, reports etc.

Cons: Application on Mobile and tablet need more work from LS Retail to make the product stable and reliable.

Overall: LS Retail with NAV is end to end solution of Retail as well as back office.

It's the most flexible solution for Retail

Apr 10, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money

Pros: It's platform Microsoft Dynamics NAV and ease of deployment and customization.

Very good solution for Retail industry specially for Fashion and supermarkets.

Cons: It's not as fast as some other solution.

Take some time to load up and also some issue in integration.

Best in-class POS software with excellent customisation capabilities.

Mar 30, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: Features and continual improvements. Omni channel ready. Fully integrated with NAV, highly configurable, excellent promotion engine.

Cons: I can't think of anything with the exception of some very minor bugs which is normal for a constantly improving software solution.

LS retail provides lots of functionalities for the businesses. As a developer its easy to customize.

Apr 08, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

2 / 5
Value for Money

Pros: Easy to use and customize with many features for retail industry such as InStore management, offers and POS.

Cons: Its difficult to understand each and every functionality provided and always needs expert support due to lack of help documents for LS.

Crear Software

Mar 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Integration with Backoffice makes it easy to have a big picture of all the operation in less time than with other applications.

Cons: not for a small business, because the price for few stores is very high unless, the customer rent the licenses.

Best ERP for mid size business

Apr 11, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Ease of customisation, easy to use and implement, user friendly interface with lots of customisable, Best for Retail businesses

Cons: HR and payroll modules are not in detailed, integration with latest technologies is not available .

Good to Use

Mar 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: User friendly and meet the business requirements for various Retail industries. Easy to generate reports .

Cons: With all due respect i feel LS Retail should concentrate more on free workshop and webinars to reach the market.

Well experienced and provides good solutions on problems

Apr 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money

Pros: Pos billing system where most of customisation are made. Integration of different types of payment modes

Cons: Older versions of ls nav has many problems while integration but no issue faced till now in new version

LS Review

Aug 29, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: the loyalty program is of the best loyalty program I've seen also the retail item setup is very good and the attributes is really good for reporting

Cons: hospitality need a bit more work the report in hospitality is weak and you need to work on more functions in hospitality like i need to be able to delete after send and after print with different permission

Implement LS Retail for Cosmetic and Convineicne Store

Apr 03, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Offer and Membership management it's flexible and many kind of promotion can setup for customer and almost customer happy with this

Cons: Financial part because sometime it's not connect to head office for accounting team to do this may be if realtime automatic it's will be work better

All you can do on one program

Sep 04, 2018
4/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: the program has many features (ERB sestam )

Cons: all the program is complicated to use comper other programs

Overall: the good app

Great product with great flexibility although i expect more ease of use in terms of user experience

Mar 27, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

2 / 5
Customer Support

4 / 5
Value for Money

Pros: Flexible to accomodate all scenarios. It is good to have for business that want to expand their operations further

Cons: Technical support. Although through the right channels one can find help, the channels are not so easy to find espexially in terms of documentation

LS NAV

Aug 22, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: many options

for many industries

ease of implementations

very good in offers, deal and promotions

very good support

Cons: user manual, there is some fewness in resources and manual or even videos.

Overall: very good experiences

Capterra loader

Great POS

Mar 27, 2018
5/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like the fact that LS includes everything involved in a retail solution, from the Point of sale to scales to credit cards to coupons, campaigns, memberships with specialized solutions for certain niches, like hotels where you can purchase add-ons. There is no real competitor, customers would have to put together several vendors to get together same functionality.

Cons: Of course with a very comprehensive solution, it is complicated to run, setup and maintain. You certainly need to train a super user team to understand the features and help users. This goes both for the end user and the resellers. LS is a European company. They did not have US customer service last time but this will now be accomplished with the trained resellers.

One of the successful and reliable Retail Solution add-on available in Microsoft Eco system

Apr 03, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Ease of use. Highly customizable. Omni Channel capability. Complete solution with ERP Capabilities. Strong and proven application with both Retail and Hospitality capability in Microsoft Dynamics Eco system.

Cons: Data synchronization is still not so smooth as expected but far better than the rest.

Statutory and localizations are getting delayed in rolling out.

Capterra loader

I've implemented LS NAV as a customer, and now as a Microsoft Consultant. Great product if done well

Mar 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: LS NAV integration with Dynamics NAV is hands down the biggest advantage of this solution. The solution is complete, but you must find the right MS partner to get you through the implementation. This is not an ''add-on'' but a full Retail Suite.

Cons: Lack of documentation is my main concern about the product. Support from LS Retail can be quit difficult.

I used LS Nav Retail POS System while working for Limited Brands - Very user friendly

Apr 24, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money

Pros: Easy to learn and use. You can customize a lot of features. You can track sales and use it for inventory managing. They offer a mobile version for iPads/iPhones that you use at your retail store.

Cons: More expensive than others options and sometimes can lag when loading. You have to be connected to a reliable internet source because it won't work offline.

Good pos

Mar 30, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: Support most of business case retail and F&B. Especially retail and membership is one of the top feature that support.

Cons: Weak in F&B some if needed feature such as split bill not support, need quick support for this otherwise it will be diffecult to roll out in this sector

I'm a consultant and I work with LS Nav every day.

Mar 31, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Unified commerce solutions in a single software system

High customizable for the Client requirements

Cons: It is not natively omni channel. We have to integrate it with some other software/tool in order to create an omni channel Customer experience.

Capterra loader

I have been selling LS RETAIL for last 5 years . Most easy and user friendly retail solution.

Mar 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money

Pros: I liked the most is that LS retail has is having completed functionality and features required for running retail operations.

Cons: Nothing as such . LS retail requires the devices to be constantly connected to the internet. If the connection is unstable or haphazard, risk breaks in your service.

Capterra loader

High quality solution

Mar 27, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Seamless integration with NAV and highly configurable point of sale user interface. Works very well and is very intuitive.

Cons: Occasionally errors here or there like any other solution. There isn't any major flaw or aspect that I dislike specifically.

Once it is stabilized it can be a truly great system.

Mar 27, 2018
3/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

2 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: One integrated software, all modules in one place, MS Office like user interface, open platform - ability to implement your own modifications.

Cons: The system architecture does not support parallel access and operations in the system. Having around 50 users in HQ and 300 stores trying accessing the system (posting shipments, receiving deliveries etc.) users keep receiving an error message with information about tables locked by another users. Such situations increase frustration, slows down the business processes and limits scalability of the entire solution.

Overall: It is a heart of our Company operations now.

Implementation, localization, support, 15 years experience.

Mar 27, 2018
5/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Integrated into ERP, A lot of functionalities covers all anyone needs in retail, customizable POS.

Cons: Somehow complicated to set up, takes a lot of time and work. I guess that is the price you have to pay for all the functionalities.

User friendly, sizable to any kind of retail operations. 100% ROI compared to any Retail Solutions

Apr 02, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

2 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Likely

Pros: All In One retails solution along with an outstanding MS ERP. Loyalty and mobile inventory are most valuable additions

Cons: Product support and bug clearance take long time compared to any available products in the market. Online support and timely advise is must

Overall: Complete solutions to Retail segment. customer service to GL in one product never been so easy. But LS Nav made it possible

Worked on the technical team for an upgrade and a new install of LS Retail

Apr 02, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Very versatile and base version is straight forward to set up and install. Able to address most customer requirements with minimal customizations.

Cons: Many features, options and switches to be activated/turned on - difficult to be on top of them all. Not all settings are apparent and obvious to accomplish required setups and business processes.

It has been pleasure to work with LS Retail

Mar 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: KDS and Hospitality are great features from LS. In addition to this mobility has been a great positioning element as well. Ease of use, great simpler interface. Number of success stories makes it easy to position the product in market.

Cons: Replication can be improved. More reports introduction certainly could help. Licensing if can include features like KDS in standard license itself that would have been great. LS should invest more on marketing especially in Asia-Pacific.

Installing LS NAV in French Africa a for major retail client

Mar 27, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Ease of use of the solution. End user screens are user friendly, LS team support was good. Replenishment calculation and strategies are highly parametrizable.

Cons: Replication process which is not mature. Interfaces with printers etc ... need to be more simplified and documented. Architecture of the solution must be more documented

Overall: Structuring the organization. Getting more visibility on points of sales and subsidiaries, also on articles turnover and financial benefits

Capterra loader

average

Mar 27, 2018
3/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: rich functionality .integrated with nav . many improvements and update filling the Microsoft dynamics roadmap

Cons: ecommerce integration solutions not clear . omnichanel need many update . need many training to grow with solution

Installation of LSNAV in SENEGAL

Mar 31, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money

Pros: Point of Sale, Replenishment calculator, Simplicity of parametrization of the solution the overall organisation with the Headquarter and stores

Cons: Problems linked to DataDirector (Replication) which is designed mostly for one direction (from Store to HQ) and problems with printers interfaces

The products are complicated, not easy to use, but with rich functionality

Mar 27, 2018
3/5
Overall

2 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
Likely

Pros: It provides almost all the functionalities a retail company will require. Different clients like web client, tablet client, mobile client for different form factors.

Cons: The product is not easy to use. It's hard to find documentation and help when there's an issue needs to solve.

Overall: The functionalities it provides are really good. And there're more functionalities added for small businesses.

we help customers implement their new POS System after selecting the best product for their needs

Apr 16, 2018
3/5
Overall

2 / 5
Ease of Use

3 / 5
Features & Functionality

1 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Pros: the user interface is easy to use even for less experienced users

also it can be adapted to the individuell needs fairly easily

Cons: the cost in comparison to LS One is too high as the navision implementation can also be done in LS One

It is a very versatile and current solution

Apr 02, 2018
3/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros:

the application of the solution to different markets and manufacturer's support for new challenges

Cons:

a few documentation and webinars in Spanish for commercial presentations. More marketing support is needed

Overall:

have a current and versatile software to the needs of the market