--- title: "SAP Concur Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about SAP Concur Software - reviews, pricing plans, popular comparisons to other Expense Report products and more." source_url: "https://www.capterra.com/p/380/Concur-Expense/" page_type: "product" language: "en" --- # SAP Concur Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) SAP Concur ## What is SAP Concur? SAP Concur Expense takes companies of all sizes and stages beyond automation to a completely connected spend management solution encompassing travel, expense, vendor invoice, compliance and risk. Our global expertise, industry-leading innovation and dynamic ecosystem of diverse partners and applications unlock powerful insights that help businesses reduce complexity and see spending clearly, so they can manage it proactively. ## What is SAP Concur used for? [Expense Report](https://www.capterra.com/expense-report-software/)[Travel Management](https://www.capterra.com/travel-management-software/)[Spend Management](https://www.capterra.com/spend-management-software/) Recognitions Shortlist Overall rating Based on 2,259 user reviews Reviews sentiment Positive 86% Neutral 10% Negative 4% Pros & cons Comprehensive expense tracking tools Automated multi-level approvals Slow and outdated interface Frequent errors and glitches Starting price $7 Usage Based, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... - Accounts Payable / 2026 - Expense Report / 2026 - Spend Management / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## SAP Concur alternatives Highest Rated [4.9 (4,850)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.6 (1,218)](https://www.capterra.com/p/142384/Zoho-Expense/reviews/) Starting price $3.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.4 (3,312)](https://www.capterra.com/p/120109/Xero/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.3 (713)](https://www.capterra.com/p/76/Intacct/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/380/Concur-Expense/alternatives/) ## FAQs about SAP Concur Overview ### What problems does SAP Concur solve? SAP Concur solves slow, paper-heavy expense reimbursement, missing receipts, manual data entry, and unclear approval handoffs by capturing receipts digitally, importing card and travel transactions, enforcing policy, and tracking status in one workflow. Finance teams, traveling employees, managers, sales teams, and accounts payable benefit most from faster submissions, cleaner audits, and better spending visibility. Answer based on 1629 reviews Overview ### Which roles and teams benefit most from SAP Concur? SAP Concur is most used by finance teams, operations managers, sales teams, and executives who need tighter control over travel, expense, and invoice workflows. Accountants and CFOs use it for reconciliation and policy compliance, while project managers, assistants, and IT leaders support approvals, employee submissions, and system administration. Answer based on 2213 reviews Overview ### What company size and industries is SAP Concur built for? SAP Concur is built for enterprises first, with 46% of reviewers from enterprise companies, and it is most used in Computer Software at 8%. It also serves small businesses at 32% and midsize businesses at 22%, with additional adoption in Information Technology and Services at 6% and Hospital & Health Care at 4%. Answer based on 2258 reviews Features and Usability ### What are the key features of SAP Concur? SAP Concur includes core expense management tools like expense reports, receipt upload with OCR, mobile app access, and reimbursement tracking. Differentiating features include travel booking for flights, hotels, and cars, approval workflow controls, corporate card and accounting integration, plus policy management and spend reporting for finance teams. Answer based on 1433 reviews Pricing ### How much does it cost and what fees or limitations are included? SAP Concur starts at $7/month on the usage-based Base plan, with Plus at 11/month and a free trial available. Reviewers say it can be small-business friendly and worth the cost, but many note higher implementation costs, per-report or per-user charges, and weaker value for smaller companies. Answer based on 153 reviews Integrations ### Which third-party tools and platforms does SAP Concur integrate with? SAP Concur integrates with Microsoft Excel, NetSuite, QuickBooks Online Advanced, Sage Intacct, Microsoft 365, Oracle E-Business Suite, ADP Workforce Now, and Egencia. It supports over 30 integrations overall, covering accounting, ERP, HR, productivity, and travel workflows, with reviewer-confirmed links especially around finance and expense reporting. Answer based on 134 reviews Getting Started and Support ### How easy is it to onboard and train a team on SAP Concur? SAP Concur offers live online sessions, webinars, videos, and documentation for training. Most employees learn basic expense reporting quickly, often with little formal training, while first-time users, infrequent users, and admins typically need more time. Reviewers describe setup and advanced configuration as the main onboarding challenge. Answer based on 178 reviews Getting Started and Support ### What customer support options does SAP Concur offer, and how do users rate the experience? SAP Concur offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live representatives, and chat. User feedback on support is mixed: many describe agents as helpful, responsive, and easy to reach, while others report long hold times, slow case responses, inconsistent follow-through, and difficulty resolving urgent or complex issues. Answer based on 223 reviews Security ### How does SAP Concur handle data security and access control? SAP Concur uses two-factor authentication, SSO, authenticator tokens, passcodes, screen-lock requirements, and customizable permission levels, including delegated access for authorized users. It also supports Okta integration and security warnings. Some users find password resets, frequent password changes, repeated authentication, and mobile login setup cumbersome or disruptive. Answer based on 42 reviews ## Who uses SAP Concur? Based on Capterra reviews from the past 2 years Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Comprehensive expense tracking tools 85% positive reviews out of 1005 Most reviewers describe expense management as efficient, with automated tracking, mobile access, and streamlined reporting. Faisal M. Payroll, 1,001 - 5,000 employees. "It makes expense management more efficient through automation, reliable reimbursements, and strong reporting tools." Slow and outdated interface 81% negative reviews out of 158 Most reviewers indicate performance and speed are hindered by lag, sluggish loading, and a cluttered, dated user interface. Paul D. Creative Services Director, 1,001 - 5,000 employees. "The major problem I have with the travel portion is the user interface and the slow search functionality." Automated multi-level approvals 85% positive reviews out of 142 Most reviewers find the approval process straightforward, customizable, and transparent, with timely notifications and audit trails. Nabil N. IT Manager, 10,001+ employees. "Approval workflows are easy to configure and the integration with our finance processes reduced a lot of back and forth." Frequent errors and glitches 64% negative reviews out of 131 Some reviewers describe bugs and error messages as confusing, with fixes often requiring admin help or redoing tasks. Gary T. Solutions Architect, 10,001+ employees. "SAP Concur can feel overly complex at times, with occasional glitches and confusions for new users or submitters." Fast and reliable reimbursements 90% positive reviews out of 115 Most users report reimbursement is prompt, easy to track, and integrated with mobile submission and notifications. Marie K. Success Manager, 501 - 1,000 employees. "It makes it so that we can get reimbursed quickly, and I like that it has a mobile app option" High cost for small businesses 58% negative reviews out of 105 Some users say pricing is expensive, especially for smaller companies, with additional fees and unclear cost structures. ## Features AI summary Based on 6,635 Expense Report reviews Capterra data shows that buyers of expense report software rank the following features as their top priorities: - **Expense Tracking** (**53%** of reviewers rated this feature as critical) - **Expense Claims** (**49%**) - **Receipt Management** (**49%**) SAP Concur supports all three of the features reviewers value most: **Expense Tracking**, **Expense Claims**, and **Receipt Management**. Together, these capabilities help businesses monitor spending, process reimbursements more efficiently, and keep documentation organized, allowing teams to maintain accurate records and manage expense workflows with less manual effort. Expense Tracking 4.6 (677) 76.22% of 677 reviewers that rated this feature as important or highly important With this capability, you can easily categorize, monitor, and analyze expenses, including automatic imports from apps like Lyft and Uber. Reviewers appreciate the intuitive tracking, approval workflows, and reporting, though some mention the interface could be more user-friendly. Receipt Management 4.5 (456) 72.59% of 456 reviewers that rated this feature as important or highly important SAP Concur offers simple receipt organization by letting you upload, store, and match images to expenses. Reviewers appreciate the ease of snapping photos, storing receipts digitally, and automated matching, though some find the interface outdated or image previews unclear. Mobile Receipt Upload 4.6 (345) 71.59% of 345 reviewers that rated this feature as important or highly important You can quickly capture and upload receipts from your phone, making expense reporting more convenient. Some reviewers find this aspect easy and time-saving, though a few mention issues with image size limits or occasional upload glitches. Mobile Access 4.4 (287) 72.47% of 287 reviewers that rated this feature as important or highly important It helps you manage expenses, upload receipts, and submit reports from anywhere using the mobile app. Reviewers appreciate the convenience and time savings, but some say the app lacks certain desktop capabilities or could improve image quality. Reimbursement Management 4.5 (232) 68.53% of 232 reviewers that rated this feature as important or highly important It gives you a streamlined way to submit, track, and receive reimbursements. Users think the process is transparent, timely, and easy to follow, with notifications and direct deposit, though a few mention occasional delays or difficulty tracking status. Expense Claims 4.6 (244) 81.15% of 244 reviewers that rated this feature as important or highly important Attaching relevant receipts or supporting documents to submit expenses for reimbursement SAP Concur 79 features ### All Features - 1099 Preparation: Generate, file and review 1099 tax forms for IRS (Internal Revenue Service) - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Accounting Integration: Integrate with a third-party accounting system - Accounts Payable: Track money owed to a company's creditors/suppliers - Accounts Receivable: Track outstanding invoices and the money owed from clients - ACH Payment Processing: Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Aging Tracking: Categorizes outstanding invoices based on the amount of time they have remained unpaid - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Approval Workflow: Route documents and other data through one or more stakeholders for review and approval - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Bank Reconciliation: Compare and match accounting/financial records with corresponding bank statements - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Cash Management: Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances - Categorization/Grouping: Organize and group data or items based on various criteria - Check Writing: Issue payments to third parties via checks - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Corporate Card: Manage and track credit cards that are distributed to employees to use for authorized business expenses - Credit Card Management: Financial system that helps create and manage physical/digital credit cards and track transaction activities - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Reports: Alter the layout and content of reports - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Dashboard Creation: Creation and customization of dashboards - Data Import/Export: Import and export data to and from software applications - Duplicate Payment Alert: Receive an automatic notification when the exact same payment is about to be initiated for the second time - Electronic Funds Transfer: Transfer money electronically between two bank accounts - Electronic Payments: Electronically collect payments for goods or services - ERP integration: Integrate with existing ERP systems - Expense Claims: Attaching relevant receipts or supporting documents to submit expenses for reimbursement - Expense Management: Plan, pay and track business related expenses. - Expense Tracking: With this capability, you can easily categorize, monitor, and analyze expenses, including automatic imports from apps like Lyft and Uber. Reviewers appreciate the intuitive tracking, approval workflows, and reporting, though some mention the interface could be more user-friendly. - Financial Management: Plan, manage, and track the financial activities of an individual or organization - Financial Reporting: Generate reports to assess the financial performance of an organization - For Medical Purposes: Intended for medical use such as diagnosis, treatment, and consultation - For Small Businesses: Designed for small businesses - Fraud Detection: Identify and prevent suspicious activity - General Ledger: Centralized accounting record which tracks all financial transactions - Invoice Creation: Create invoices from scratch or have recurring invoices - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Invoice Processing: Creation, processing, verification, and execution of invoices till the payment is made - Mileage Tracking: Log miles driven for tax deduction or reimbursement purposes - Mobile Access: It helps you manage expenses, upload receipts, and submit reports from anywhere using the mobile app. Reviewers appreciate the convenience and time savings, but some say the app lacks certain desktop capabilities or could improve image quality. - Mobile App: Access the system via a mobile application - Mobile Receipt Upload: You can quickly capture and upload receipts from your phone, making expense reporting more convenient. Some reviewers find this aspect easy and time-saving, though a few mention issues with image size limits or occasional upload glitches. - Multi-Currency: Manage and handle various international currencies - Multi-Language: Manage and support multiple languages - Multi-Location: Manage and support multiple locations - Online Booking: Book meetings and appointments through a website or digital platform - Payment Processing: Accept, record, and reconcile financial transactions - Payment Reconciliation: Reconcile payments with corresponding invoices or orders for accounting purposes - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Policy Management: Create, manage, and track policies and procedures within an organization - Purchase Order Management: Create, send, and track purchase orders and their statuses - Purchase Order Reconciliation: Aligns purchase orders with incoming invoices and receiving reports - Real-time Alerts: Receive notification of issues as soon as they occur - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Receipt Management: SAP Concur offers simple receipt organization by letting you upload, store, and match images to expenses. Reviewers appreciate the ease of snapping photos, storing receipts digitally, and automated matching, though some find the interface outdated or image previews unclear. - Recurring Payments: Automatic and regular transactions made through a secure online platform at predetermined intervals (monthly, quarterly, etc.) - Reimbursement Management: It gives you a streamlined way to submit, track, and receive reimbursements. Users think the process is transparent, timely, and easy to follow, with notifications and direct deposit, though a few mention occasional delays or difficulty tracking status. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Remote Access/Control: Access work applications remotely, for when working away from the office and/or traveling - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Restriction Management: Establish limitations based on certain conditions - Single Sign On: Allow users to access multiple services after entering their login credentials once - Spend Analysis: Review and uncover trends in spending activity - Spend Control: Set allowances and ensure employees don't spend more than the allotted amounts - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time & Expense Tracking: Log and record hours worked and costs spent to assist in billing and invoicing - Time Tracking: Measure and track time including hours worked and paid time off (PTO) - Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.2 (2,240) 4.2 Based on 2,240 reviews ## Pricing Value for money 4.1 (1221) Free Trial Base $7.00 Usage Based,Per Month It includes: - Unlimited Users - Concur Expense Plus $11.00 Usage Based,Per Month It includes: - Unlimited Users - Concur Expense - ExpenseIt - User Support Desk - Reporting Premium Custom Pricing It includes: - Unlimited Users - Concur Expense - Concur Travel - ExpenseIt - User Support Desk - Reporting - Intelligence - and more Value for money 4.1 (1,221) 4.1 Based on 1,221 reviews ## Integrations [ Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)[ NetSuite](https://www.capterra.com/p/135757/NetSuite/)[ Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.1 (1323) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.1 (1,323) 4.1 Based on 1,323 reviews ## User reviews Overall rating 4.3 Based on 2,259 reviews Filter by rating 5(1138) 4(803) 3(220) 2(51) 1(47) Mentioned topic Sorted by most recent JC Jessica C. Operations Manager Construction ### "SAP Concur review from a satisfied user" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 July 26, 2026 Overall, I'm quite satisfied with SAP Concur. It's been a reliable tool for streamlining my expenses and travel reports, and the user interface is generally intuitive. However, there have been some occasional glitches and minor integration issues with our company's accounting system, which prevents me from giving it a perfect score. Pros SAP Concur is pretty solid for expense tracking, with good integrations for our accounting team. It's taken a bit to figure out the reporting, but we've got it down now. Overall, it's a big improvement over our old system. Cons One thing that's kind of annoying is the lack of a simple way to add receipts from our phone. We have to scan them and then upload, which can be a bit of a hassle. Not a huge deal, but it's a minor annoyance. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. IW Isla W. Operations Manager Research ### "Adequate Solution for Expense Management" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 July 18, 2026 Overall, my experience with SAP Concur has been quite positive, with the platform's intuitive interface and robust features making it a breeze to use. I appreciate how it streamlines our expense reporting and travel booking processes, saving me time and reducing administrative tasks. Pros SAP Concur has been a pretty solid choice for our team's expense reporting. We've been using it for about a year now and it's worked well enough for our needs. The automated expense tracking and approval workflows have really streamlined our process. Cons While SAP Concur has been mostly reliable, there have been some issues with the mobile app's stability. It's taken a bit to figure out how to troubleshoot these issues, but our team's been patient. We're still using it, but it's kind of annoying when it crashes. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Web Developer Computer Software ### "SAP Concur review" 4.0 Overall Rating 4.0 4.0 Ease of Use 2.0 2.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 July 11, 2026 Pros A great tool to manage expenses and invoices. The mobile app allows you to do the actions in very easy way. Cons The only downside is that the mobile version is less interactive and usable than the desktop version. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Marketing Operations Manager Information Technology and Services ### "Powerful Expense Management, Dated User Experience" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 July 6, 2026 SAP Concur is a solid expense and travel management platform that streamlines financial processes, but its dated interface and occasional complexity can create friction for users. Pros What I liked most about SAP Concur was its ability to centralize travel, expense, and invoice management in a single platform. The automated expense reporting features reduced manual data entry, improved accuracy, and made reimbursement processes more efficient. I also appreciated the integration capabilities with accounting and ERP systems, which helped streamline financial workflows and provided better visibility into spending across the organization. Cons One of the biggest drawbacks of SAP Concur was that the user interface could feel outdated and unintuitive, especially for infrequent users. Certain workflows required multiple clicks to complete simple tasks, and navigating between travel, expense, and reporting functions was not always seamless. The platform also occasionally felt slow when processing large expense reports, and customization or administrative changes could require significant setup and support. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MB Matt B. Senior Software Engineer at JEOL USA Industrial Automation ### "SAP Concur" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 2, 2026 I can manage my expense claims and business trips without too much trouble, everything is in one place and it helps avoid losing important documents. Pros It’s handy for keeping all expenses in one place and automating some tasks, which saves me time often. Cons The interface isn’t always very intuitive, sometimes you have to look around to find certain options. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RP Ryan P. Finance Operations Manager Professional Training & Coaching ### "Solid for Expenses, Could Use a UI Polish" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 June 28, 2026 My overall experience with SAP Concur has been quite positive. It streamlines expense reporting and travel booking effectively, making the process much simpler than manual methods. It's a robust tool that has become indispensable for managing our business travel and personal travel expenses. Pros It really simplifies the process of submitting expenses, especially with the mobile app. Being able to snap a picture of receipts and attach them directly makes tracking what we've spent much easier for the team. The approval workflow is pretty clear too. Cons The user interface can feel a bit dated and sometimes finding specific settings or reports takes longer than it should. Also, the initial setup for custom expense policies felt a bit fiddly to get just right. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DN Deontay N. Recruting Manager Human Resources ### "SAP Concur" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 June 26, 2026 Pros SAP concur is a good tool as we use this daily or month to track our mileage and usage when traveling to clients. Cons The least i like about it is the payout days. I wish that it would pay out sooner than a week. Other than that it is a good tool. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BB Bonnie B. Digital Systems Manager Non-Profit Organization Management ### "Concur saves hours per employee every month" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 23, 2026 On the whole, we went from submitting at times, 200 printed page expense reports monthly with all sorts of notations on the pages, to being able to weekly update our expenses and not have to take half a day to submit when our statement's are due. Training our staff is easy as the UI makes it so simple for our staff. SSO is also fantastic so our staff do not have to remember yet another password. Pros SAP Concur has streamlined our expense tracking. It's simple, particularly the mobile app and enables our staff to submit their expenses in a timely manner. Customer Support is always responsive. Cons Invoice tracking, particularly split amongst multiple expense codes can be difficult. The UI is not as streamlined as cc expenses are. However, I've heard that ai is coming to Concur to assist with the splitting. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BB Brendan B. Operations Lead Hospital & Health Care ### "Simple expense reports " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 5, 2026 Pros SAP Concur makes expense reports extremely simple. My main expenses revolve around engagement lunches and it allows me to connect delivery apps directly to Concur for quick access to receipts. Cons Sometimes receipts can be tricky to upload manually. Not all purchases are able yo be directly linked. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Project Manager Sports ### "This makes expenses easy" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 30, 2026 Really great experience, all around. The customer service with issues that arose, which were few and far in between, and the overall experience has been nothing but positive. Pros It’s super straightforward for expense tracking. Making itemizations, especially for hotels, makes it very easy to use. My colleague also had a weird bug where he could t log in and we were able to get on a call with customer support quickly, who resolved the issue. It’s also helpful with showing you the approval process and audit timeline. Cons I really don’t have any. It’s a great platform for expenses and has an efficient payment processing path batched in, making it a great option, with high value for the money. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/380/Concur-Expense/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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