# Page 15 | SAP Concur Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 15 - Is SAP Concur the right Accounts Payable solution for you? Explore 2244 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/380/Concur-Expense/reviews --- SAP Concur 4.3 (2244) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 5th, 2026 # Page 15 - Reviews of SAP Concur ## Showing most helpful reviews Showing 351-375 of 2244 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Software Developer Retail Used the software for: 2+ years ### "Easy tool for expense requests" February 11, 2022 4.0 In one of my last companies, I was travelling very much and I used this tool weekly basis. That's why I saw almost all conditions and used all options on the expense creation page. Also in my current company, we use this tool actively. Pros When claiming your expenses, you can classify them easily based on preconfigured options. Under the main option, there can be a lot of sub-options. Also inserting the invoices is so easy especially from the mobile application. In addition, if you need to claim payments due each day, your management can define a template and when you enter the start and end dates, without filling one by one, the related expense item is added automatically. Also, as far as I know, the approval flow is easily configurable and its workflow is strong. Cons If you need to add more than one image for your invoices, it combines them in a pdf or big image (I guess it is up to your on-premise installation). So if you need to add or remove an invoice, occasionally it causes mismatching with your documents. I mean it cannot delete the old one or add the new one properly. I think instead of combining all these docs, there should be an option to store them separately. Review Source TD Tommaso D. Impiegato / Consulente Management Consulting Used the software for: 1-2 years ### "Facile da usare, rapido nella gestione" February 5, 2023 5.0 Molto positiva Pros Le note spese sono comunque un impegno per il dipendente. Questo applicativo le rende di facile gestione, caricamenti molto rapidi e l’interfaccia è abbastanza intuitiva. Sicuramente semplifica la vita. Cons La UX potrebbe essere migliorata e resa più tipo applicazione sito web che gestionale. Review Source AEO Angeli Eloise O. Senior Data Integrity Specialist Information Technology and Services Used the software for: 2+ years ### "Sending Reimbursement Receipts as quickly as 1, 2, 3" September 25, 2023 5.0 Awesome! Not just the application, the whole company culture itself! Pros The ease! Taking a photo of a receipt instead of having to scan it is very convenient. We still give our physical receipts but it is consolidated as a monthly submission, so makes the reimbursement process faster! Cons I sometimes confuse report types with each other, but I think this is more of just familiarizing yourself with the system. Review Source PD Pam D. Associate Dean Education Management Used the software for: 2+ years ### "Easy System" May 20, 2024 5.0 Overall its a very solid system although not really budget friendly. Pros Easy to use, easy to upload receipts and choose the type of expense. Also easy to get approval and see where the expense report is in the system Cons Allocation of expenses to a specific unit or business area is much more cumbersome than I would like to see. There are lots of steps to that, and it's not all that intuitive, so I've had employees miss the allocation entirely Review Source VR Verified Reviewer Especialista de aplicaciones Health, Wellness and Fitness Used the software for: 2+ years ### "Aplicación para reservar y gestionar los gastos de los viajes de emrpesa" July 3, 2023 5.0 En general es una buena herramienta para la empresa para gestionar los gastos de viajes. Pros SAP Concur me ha gustado porque te permite gestionar los gastos de manera sencilla. Ha mejorado mucho con la última actualización en el ordenador. Cons Echo en falta una mejora en la aplicación movil. Al final siempre introduzco los gastos desde el movil y me resulta bastante más complejo. No todos los flags del ordenador salen en el movil por lo que siempre tengo que recurrir al ordenador. Review Source LS Luca S. Software engineer Pharmaceuticals Used the software for: 1-2 years ### "SAP Concur simplify travel management tasks" December 7, 2023 4.0 The overall experience of SAP Concur is good. Tool implementation allow the company to simplify the travel management activties. Before his implementation this functionalities require the work of a travel office of 5 people to manage all the booking forms. Thank to SAP Concur most of these activities are managed directly by the employee. Finally the native integration with SAP ERP system, grant the possibility to send the data in realt time to Finance/Controlling office. Pros The best feature provided by SAP Concur is the possibility for each employee to autonomously book a travel, speeding up and reducing the effort of company travel manager. Each employee is able to easily identify flights routes and room bookings in the proper way Cons User interface should be updated to simplified Review Source VR Verified Reviewer Strategic Designer Higher Education Used the software for: 1-2 years ### "SAP Concur- A tool for registering expenses" January 24, 2023 3.0 Pros It's easy to track expenses because the software is intuitive. Cons I don't like it when I have to manually upload expenses, it's easy to miss stuff and it is tedious to have to upload receipts and fill in the details. Review Source GS Gary S. Regional Sales Manager Hospital & Health Care Used the software for: 2+ years ### "Ideal expense platform for businesses " December 7, 2023 5.0 Exceptional platform that works great on mobile or laptops Pros Ease of use, receipt auto classify, and mobile capabilities Cons Sometimes shifts currency when uploading receipts Review Source MM Matjaz M. QA, support Information Technology and Services Used the software for: 2+ years ### "Sap Concur" November 15, 2022 5.0 Very satisfied. It eases up the work. Pros Mobile friendly. Does the job well. Ease a lot of paperwork. User friendly and great GUI. Cons Does not always works good for delegated persons. For example, assistant doing this job for bosses takes a little longer and quite some steps more needs to be done in order to achieve the proper result. Some problems in smaller countries like Slovenia. A plane ticket or hotel can not be bought, but can be in most other countries. This however can be deploy specific problem, not a product problem. Review Source GG Gaia G. Resp Transportation/Trucking/Railroad Used the software for: 2+ years ### "Ottimo prodotto " December 9, 2022 4.0 Abbastanza positiva Pros Il fatto che posso utilizzarlo con un accesso molto veloce Cons Nulla di assolutamente rilevante da notare Review Source VR Verified Reviewer Assistant Manager Accountant Pharmaceuticals Used the software for: 1-2 years ### "SAP- Best in class for making quick financial decisions" May 3, 2023 3.0 Pros 1\. Ease of use2. Less training required to run the reportings on daily basis.3. Advanced features, specially in managing supplier data and expense.4. Easy to record all purchases made with credit cards, and checks.5. Notification feature is best as it prompts supplier to submit their expenditure report. Cons 1\. Sometime it works very slow which further lead to delay in financial reporting .2. Quite expensive for small scale businesses3. Customer support is not good. Review Source SN Shilpa N. Pricing Analyst Information Technology and Services Used the software for: 2+ years ### "Reimburse Expenses with SAP Consur" August 3, 2023 5.0 I have been using this for more then 2 years it helps me to submit & track my claim and helps to maintain the expense report Pros SAP Concur is user friendly and remotely claim our expenses easily. It helps to track the claim status easily and we get a communication regarding the approval & if it is rejected it has an option to resubmit claim with valid document according to the Manager remarks. It helps to maintain & manage the claim & its report. Cons Live chats needs to be integrate with this will be helpful. It has the bug like not getting notification on time, so it takes longer time to resubmitting the claim Review Source Henrietta B. Operations Analyst Consumer Goods Used the software for: 2+ years ### "Great functionality. Amazing mobile usage" November 5, 2023 5.0 Great experience. I will continue to use it and recommend it for all small to very large organizations, based on what the budget is. Almost no training required. Pros Very easy to use and navigate. Customer service is also very prompt. I love how if i have recurring expenses on a monthly basis, a lot of my information is already in the drop-down waiting to be used. I don’t have to fully search for it. Cons Some navigation tools are not as o bisou, and it would be great to have more ready to use guides available for people who do not use it as much. Review Source BW Braden W. Marketing & Business Development Manager Machinery Used the software for: 2+ years ### "Average Expense System" April 10, 2020 3.0 Overall, I rate my experience as average. Although it was far more expeditious than the previous expense software that I have used, I still view it as an average expensing program. Please keep in mind, I was only a user not and administrator or implementer so I have no context as to the sophistication on the backend. From a user's standpoint I think it provides the essential services/functions that you need from an expense software. Pros Concur offers an application that is pretty straight forward and easy to use. I think the most convenient feature is the receipt databasing piece. I can take a photo of my receipt code and file it right away. The previous software that I used required a user to wait for the final charge to appear on your corporate expense account (credit card) and then it would allow you to code and submit the expense. As a result, you would need to hang on to a receipt (s), sometimes for a few days and then code and submit it. However with Concur's photo receipt function you can take a picture and toss that receipt right away. Cons I struggled with the travel booking functionality. Although the concept, to have travel and expenses in one place, is excellent I believe it came with a cost. We had the functional ability to book travel via the app but still used outside sources because we seemed to get better rates and I believe the app did not always show all available options. To be fair, some of that might have been mitigated by our own internal processes in which we inhibited our ability to optimize this feature, more so than the functionality itself not existing. Review Source VR Verified Reviewer Director of HR Building Materials Used the software for: 2+ years ### "Concur is great!" April 26, 2023 5.0 It's been very positive. I use it regularly without issue. Pros Concur is an easy to use product that allows me to quickly submit my expense reports each week and approve those for my direct reports Cons A couple of the fields are kind of redundant but in general I think it is a fantastic product. I dont have any big complaints. Review Source MV Martin V. Auditeur Accounting Used the software for: 1-2 years ### "Simplicité et rapidité d'utilisation !" July 7, 2023 5.0 Pros L'utilisation du logiciel pour la gestion des remboursements des notes de frais est vraiment géniale. Expérience utilisateur agréable. L'application mobile est vraiment bien développée. Rapide et simple d'utilisation. Je recommande ! Cons Un aspect qui peut être à améliorer est le Service d'aide. Review Source AC Anna C. Director Hospitality Used the software for: 2+ years ### "Concur for tmc" October 27, 2023 4.0 Pros probably still the best obt out on the market, with concur expense makes this unbeatable for now/ Cons some features as booking open jaws on different airlines are still impossible, also routing offered can be illogical Review Source MN Monika N. Sales Revenue Manager Hospitality Used the software for: 2+ years ### "Affordable Software" September 12, 2023 5.0 Pros Very easy to upload the receipts. Mobile version available. Cons Software could be a little bit cheaper. Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Try another product Review Source Noah G. M. North American Corporate Credit Card Program Administrator and US Travel & Expense Administrator Oil & Energy Used the software for: 2+ years ### "Best in industry that I've seen." January 25, 2019 5.0 After implementing in 2014, I've had great experiences with Concur. The data entry, expense management, reporting, and user-feel has been fantastic. Pros The tool is so functional and simple to use. As an administrator of our expense solution I generally will tell our end users that if you think it can do something, it probably can! While the trick is figuring out the 'how', I tend to feel as though it is one of the most user-friendly systems available. Especially in the EMS world! Cons I honestly don't have much to knock about Concur Expense. Granted the 3rd party audit service is a bit of a burden at times, it seems that they have significant and regular turnover, that counts as an add-on in my opinion and shouldn't be held against the tool in general. Review Source TB Tina B. Sr. Compensation and HR Support Administrator Food Production Used the software for: 2+ years ### "Concur Pros and Cons" November 15, 2023 4.0 Overall, I am fine with the product. I do not travel a lot so I tolerate the time it takes to get the booking done and reporting expenses is not hard. As an Admin, setting up new users can be complicated and cannot do it without notes but I think this is my Company's requirements maybe more so than SAP Concur. Pros Getting expenses reimbursed is easy and practical Cons Online Booking. Pick flights and then go to book and another screen comes up with alternative flights instead of the one chosen. Takes way too long to do online booking. Review Source RC Ruth C. Administrativo De Cuentas Por Cobrar Accounting Used the software for: 2+ years ### "Sap Concur el sistema contable y administrativo más confiable. " October 29, 2023 5.0 Hasta el momento, ha sido el sistema más funcional y competitivo con el cual he trabajado. Pros Lo que más me ha gustado de este sistema, es la facilidad y la claridad para los registros y control contable. Cons La parte que menos me ha gustado, es la cancelación de un registro contable. Review Source PD Paul D. Senior Client Manager Electrical/Electronic Manufacturing Used the software for: 2+ years ### "SAP Concur User Review" May 21, 2024 4.0 Overall, the experience with SAP Concur is good, and I find it a useful and easy to use expense management tool. Pros With SAP Concur I can create accurate, detailed expense reports, automate expense management processes, and have visibility anytime and anywhere. I can submit and approve expense reports from anywhere via the mobile app. Cons The AI technology, incorporated in the platform can be challenging. When taking a picture and uploading the receipt information, Concur doesn't always correctly capture the information which can lengthen the process. Review Source CJB Carey James B. IT Director Computer Networking Used the software for: Less than 6 months ### "refused to cancel after failing to deliver working product" November 10, 2021 1.0 The concur setup person wasted weeks of corporate assets and CPA time attempting to set up. Getting a working setup failed. We begged for help and a better setup representative, no response. After giving up and needing to move on because we had wasted corporate resources to get the portal working with the app., we found that having the corporate CPA match transactions directly from corporate bank accounts was faster than the failed concur system. We notified Concur many times via phone calls and emails that we wished to cancel because we never got a working product. They continued to send collection notices no matter how many times we notified them that we never received a working product. Now they are suing the corporation for the year they decided to keep billing us after we canceled. We, of course, are planning on vigorously countersuing. Thankfully the corporate policy retains all phone call recordings and emails in our retention vault. So the jury will get to sit through hours of corporate employees begging for help and sending notices to cancel after failure to launch. Pros we liked NOTHING. they actually only added extra work for our corporate CPA, they were supposed to make it easier. ha! #FAIL Cons they treated us like we simply did not matter. horrible support. Alternatives considered [Expensify](https://www.capterra.com/p/97594/Expensify/) Reason for choosing SAP Concur we believed that they would be able to get us set up and working. we were wrong. Review Source Ryan T. Accountant Computer Software Used the software for: 2+ years ### "Concur is a good expense reporting system but it has potential to be much better" April 4, 2018 4.0 The software gives the company the ability to have electronic expense reports and receipts. This is a huge benefit. Pros I like the electronic approvals and electronic payments to employees. The software does a great job of keeping an audit history. It also has great reporting functions that give me insight on how my company is spending money. Cons Concur has improved very little in the 5 years I have been using it. There are many great suggestions on its support page that never get implemented. Concur does not send notification emails to accounting when reports are ready to be processed. Users are forced to check the site multiple times a day to see if there is an expense report ready for payment. A huge drawback. Review Source Ryan M. Executive Administrator Automotive Used the software for: Less than 6 months ### "Great beginning but sadly not a product that worked for our company" October 6, 2022 1.0 Pros Mobile receipt upload. Cost Center Coding was good. This looked to be a nice product until we experienced issues. Cons After using the product for 2-3 months we experienced an issue where transactions from CapitalOne Spark cards did not come in for 4 days. In those 4 days was about 50 to 100 transactions. We sent technical support our posted transactions for the time period since the statement did not close at the time yet. It took about another 5 business days to start seeing some of the missing transactions come in. Well that at point they duplicated and caused more issues for our accounting team. We decided to shut the product down as it was too much of a mess and we just started putting users on it. This is the only company recommended by CapitalOne for Expense Reporting and this was a very bad experience. I think they have a lot to work on to make this integration work with CapitalOne to allow us to come back. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.