# Page 18 | SAP Concur Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 18 - Is SAP Concur the right Accounts Payable solution for you? Explore 2247 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/380/Concur-Expense/reviews

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SAP Concur

4.3 (2247)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated May 5th, 2026

# Page 18 - Reviews of SAP Concur

## Showing most helpful reviews

Showing 426-450 of 2247 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Justin J. W.  
Cloud Solutions Analyst  
Research  
Used the software for: 1-2 years

### "Concur is mostly loved by our users but it is occasionally challenging to administer"

October 31, 2018

4.0

Concur is heavily used in our organization, primarily for travel reimbursement and purchasing card (P-card) reconciliation. Overall, the users are quite satisfied with it. However, its disjointed configuration makes administration more difficult than it should be and data can be difficult to integrate with other existing systems.

Pros

Service and support is usually fast and thorough. There are tons of options for configuration (if you know how).

Cons

Integrations can be difficult due to lacking APIs. It is quite difficult to manage a large traveler base that does not have access to the system (supported visitors). Reporting is outdated and not user-friendly (a new reporting system is on the way). Services go down more than you would expect or want.

Review Source

AK

Athina K.  
Product Manager  
Consumer Goods  
Used the software for: 2+ years

### "Great for company expense management!"

November 29, 2023

4.0

Pros

What I love the most about SAP Concur is that it's simplifying the full expense management process. Great expense tracking, receipt management, mobile receipt uploads and reimbursement workflows. Extremely user-friendly also for the mobile version!

Cons

Spend control features is the only point I could see some extra improvement.

Review Source

Rajat J.  
Senior Automation Engineer  
Oil & Energy  
Used the software for: 2+ years

### "concur is the best tool in the market"

March 18, 2023

4.0

overall experience is good

Pros

1.Easy upload2.Spend analysis3.Third party integration

Cons

1.ui needs to be updated2. Need more categories on spend type

Review Source

CO

Clint O.  
Manager, Learning and Development  
Hospital & Health Care  
Used the software for: 6-12 months

### "Seamless travel management and expense reporting"

November 27, 2023

5.0

Overall, I have had a great experience with the system in using it for expense reporting and business travel.

Pros

SAP really simplifies the completion of expense reports and makes it easy to schedule business travel all in one place.

Cons

Sometimes the system can move a little slow and sometimes hotels don't show on the list, but that could be due to parameters set within the business.

Review Source

JW

Jeff W.  
Director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "So easy to use"

February 6, 2023

5.0

The product is simple to use and deploy. As a user and approver for my team, I can easily keep track of everyone's expenses as well as do my own. It's so much easier than using a spreadsheet and attaching paper receipts.

Pros

I've used Concur for years and it's really great at expense management. I typically travel 4-5 times per month and to different countries. The ability to easily manage multi-currency makes this software ideal.

Cons

Not much I don't like about the software. Very rarely it is not available due to updates, but that doesn't happen more than 1x per year and it impacts me.

Switched from

[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

This was unmanageable using a spreadsheet to record expenses.

Review Source

MG

Mojadi G.  
Financial Analyst  
Financial Services  
Used the software for: 2+ years

### "Great Tool For Invoicing"

November 13, 2021

5.0

Pros

It is easy to track and follow up on expenses. The system allows the accounting department to consolidate and monitor traveling expenses and makes it even easier to reimburse employees.

Cons

It's not easy to book travel on Concur Travel and Expense. You can only see flight options that are on the app and none of the other alternative flights. This limits choice, compared to other travel booking sites.

Review Source

VR

Verified Reviewer  
Senior Software Engineer  
Computer Software  
Used the software for: 2+ years

### "SAP Concur for Expense reimbursement."

November 23, 2020

4.0

SAP concur is an ok software product and we are using it for purchase management as well as expense reimbursement.

Pros

SAP Concur is a pretty good software product for expense reimbursement for the entire company and seems to work well with other 3rd party products

Cons

The user interface for this software product is pretty dated and could do with a refresh to make it a bit more user friendly.

Review Source

Liam S.  
Innovation Designer  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Never the highlight of my day"

April 29, 2019

4.0

Pros

There's a reason everyone at work puts off their expense reports, and I can't help but suspect this software has something to do with that. But more on the con's later. The pro's are there too. I haven't had extensive experience with other expensing software, so I don't have a lot to compare it to. But I am grateful Concur is a web-based solution (fairly forward thinking compared with some of our other finance processes!) And the idea is solid. Track where the money went, keep budgets updated, and enforce accountability across all teams. I'm on board with the idea, it's just the execution that feels like it leaves something to be desired.

Cons

I can never quite put my finger on what exactly Concur gets wrong with its interface, but there's a definite gap somewhere. In general, I always find myself making more clicks than I really should need to make. Pop-ups and menus all over the place that I wish were more seamlessly integrated. Design flaws here and there just make things take longer than they should. It's never the highlight of my day having to go do my expense reports. But how much of that is the work of expensing and how much is software issues? Let's just say neither are pleasant.

Review Source

LF

Leo F.  
Senior Project Manager  
Building Materials  
Used the software for: 2+ years

### "Ibstock employee review"

July 5, 2023

4.0

Speed of receiving claims and generally less administration.

Pros

The product is relativity easy to use and can be quick in payment for simple regular transactions.The layout takes a little time to understand and the questions are not clear.

Cons

The expense payment and the date of use are not understood. Eg it rejects advance payments for parking and tolls. The location of the claim is difficult to use.

Review Source

VR

Verified Reviewer  
Global marketing expert  
Food & Beverages  
Used the software for: 1-2 years

### "Easy and effective way to claim expenses "

February 11, 2023

4.0

Pros

Easy to learn and to add info regarding expenses reports

Cons

The need to itemize in expenses reports ehere it would not be really needed like transportation

Review Source

VR

Verified Reviewer  
IT Service Desk Engineer  
Computer & Network Security  
Used the software for: 2+ years

### "The Booking and Expense Expert"

December 7, 2023

5.0

I have been using Concur since 2020 and it has been my travelling expert.

Pros

Easy to use and can be handy while travelling and will be able to book on the go.

Cons

So many options to fill from. But I don't write it as a Con though.

Review Source

VG

Vikas G.  
SE3  
Computer Networking  
Used the software for: 2+ years

### ""Great tool to submit and track expense report""

May 16, 2023

5.0

Single tool to track your expense reimbursement more like one tool to communicate.Reduced the need to send any additional mails to follow up.

Pros

Great user interface unlike other tools i have used before .Uploading bills and other documents are easy and also ability to monitor status of the request raised and also updates are sent via email when the request is updated accepted or declined

Cons

It does not keep the history of previous reports ,It keeps history of month or two.Older reports are deleted.This creates a problem when you want see older bills details or dates

Review Source

AG

Andrew G.  
Software Engineer  
Insurance  
Used the software for: 2+ years

### "Sap Concur User of 9 years"

September 15, 2022

2.0

I have used SAP concur to track many trips. Submitted expense reports and sought management approval. I have used it for flight booking, hotels, cars and meals.

Pros

It is simple to get my travel expenses approved and to upload and track receipts on the fly.

Cons

The UI is not very intuitive. It has a learning curve that takes some getting used to as a new user. Kind of a confusing setup.

Review Source

VR

Verified Reviewer  
Data Analyst  
Banking  
Used the software for: 6-12 months

### "recommended application"

December 6, 2022

5.0

Pros

What I liked the most is that I can easily control travel arrangements.

Cons

I think it is an application that has certain connectivity problems, it must be updated from time to time

Review Source

AS

Alber S.  
Area sal  
Food & Beverages  
Used the software for: 1-2 years

### "Amazing SAP TECHNOLOGY "

May 1, 2023

5.0

Amazing

Pros

Easy to useMobile access Control for expenses and hotel reservations

Cons

Nothing is wrong in this application during the 2 years of use that

Alternatives considered

[SAP Customer Experience](https://www.capterra.com/p/77372/SAP-CRM/)

Switched from

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)

Company ruled

Review Source

BN

Bekka N.  
Property Manager  
Commercial Real Estate  
Used the software for: 2+ years

### "User friendly"

May 1, 2023

5.0

Pros

SAP Concur is so user friendly. It is very easy to upload receipts and select the different categories that you need to assign the receipts for.

Cons

There is not anything that I dislike about SAP Concur.

Review Source

VR

Verified Reviewer  
Senior HR Specialist  
Information Technology and Services  
Used the software for: 2+ years

### "Reisekostenabrechnung leicht gemacht"

March 30, 2024

5.0

Insgesamt eine sehr gelungene und wertvolle Software

Pros

Das System ist recht intuitiv die Belege können wunderbar eingescannt und hochgeladen werden. Damit hat man jederzeit eine Übersicht über den Stand der Auszahlung und es wird auch gleich angezeigt falls noch etwas fehlen sollte.

Cons

Leider ist das System bei uns nicht in die Entgeltabrechnung integriert. Die Zahlungen laufen daher separat über die Buchhaltung. Eine Integration wäre ja sicherlich möglich aber wird bei uns nicht gewünscht.

Review Source

Burak C.  
Accounts Payable Analyst  
Consumer Goods  
Used the software for: 2+ years

### "Best for employee expenses"

January 7, 2020

5.0

Pros

Easy to master and very easy to see and check the expenses of employees, especially if you do this in the AP department.

Cons

The only missing part of this product is lacking the reporting feature. Every reports need to be done manually.

Switched from

[Sage Accounting](https://www.capterra.com/p/168740/Sage-One-UK/)

To make the AP department work faster.

Review Source

rY

rubert Y.  
SEO  
Internet  
Used the software for: 6-12 months

### "parfais pour la gestion des notes "

April 29, 2023

5.0

la gestions des dépenses

Pros

scanne facile, l interface géniale, la gestion des dépenses impeccable, sa fonction de suivi des dépenses me permet de suivre rapidement et avec précision toutes mes dépenses et de les classer de manière appropriée je recommande ce logiciel aux entreprise

Cons

un peux couteux et parfois il n est pas si facile de faire correspondre les reçus

Review Source

CF

Chrysanthos F.  
Senior Audit Associate  
Accounting  
Used the software for: 2+ years

### "Amazing product"

January 28, 2023

5.0

SAP Concur is an amazing product. It saves a lot of time and it a user friendly program.

Pros

I like the ability to upload receipts and track the progress to payment online from laptop.

Cons

I cannot attach two or more receipts receipts directly to my expense report.

Review Source

Steven S.  
Software Engineer  
Computer Software  
Used the software for: 2+ years

### "Quickly submit and manage expense claims"

June 30, 2020

5.0

I use SAP Concur to submit expense claims when travelling on business away from my main place of work.

Pros

Very simple method to manage company expenses. Compose individual expenses and group into larger trip claim requests. Camera option to record receipts. Review requests and track line manager approval status.

Cons

Can be quite a lot of fields to complete for smaller claims, though this may be employer setup. Option to create empty trips to add expenses incrementally would be welcome.

Review Source

EH

Erin H.  
VP Operations  
Medical Devices  
Used the software for: 2+ years

### "SAP Concur makes expense management much less annoying"

June 1, 2023

5.0

Pros

The biggest plus about SAP Concur is that it's so easy to use that our staff is much more consistent with their expense reports.

Cons

We haven't encountered anything that we don't like about SAP Concur. It does what we need it to do.

Review Source

VR

Verified Reviewer  
Marketing Manager  
Marketing and Advertising  
Used the software for: 1-2 years

### "So easy to use, great tool for tracking finances"

September 21, 2020

4.0

We use this product for finance tracking. It allows all of our department heads to enter their finances and code them to the correct GL. In previous positions everything has been manual, filled out on PDFs and entered into the finance system by an accounting clerk. This system is of course off the charts better than this method.

Pros

As a user of this product, it is incredibly easy to navigate! The app makes it easy to photograph receipts and log them right then and there, which is PERFECT since then I’m less likely to lose the receipts before entering them for tracking or reimbursement. The website is also easy to use, and seems very user friendly to me. It’s pretty intuitive (as a user of it).

Cons

Sometimes the app notifications don’t come up so I miss expense reports to approve, even though I have all settings so I should be getting those. Interface is a little dated, but nothing that affects use of the product.

Review Source

JH

Jonathan H.  
Labor Coordinator  
Events Services  
Used the software for: 2+ years

### "Makes Bookkeeping Easy"

August 15, 2019

5.0

My team uses Concur Expense on the regular to keep track of our expenses for the month so we can submit a report at the end of the month. The platform collects our records each month from the attached credit cards and lets us know what expenses we need to find receipts for so they can be submitted as a report for the company. Concur makes this super easy and painless so that we can get back to our jobs after coding our receipts.

Pros

I love that Concur keeps record of payments for the sake of logging our expenses for the month. It's very simple and user friendly as far as creating reports and submitting them. My favorite feature is the fact that you can email your receipts from your email to your concur account so it is easy to attach them to a receipt for simple coding. Overall, the whole bookkeeping process is made super easy because of the way Concur is set up.

Cons

There are occasionally some weird auto-fill issues that pop up when coding a receipt, and there are some cases where it becomes challenging to know how to code something when no options for expense type quite match what the expense was for.

Reason for choosing SAP Concur

Concur seemed to have been the best option for this type of work, and has been the platform of choice for many other companies I have worked for.

Review Source

Manny P.  
.  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Excellent Expense Software"

November 6, 2018

5.0

We use it at work daily and it's a great place to keep all invoices. I just wished it can easily be matched or grouped to final products for reference.

Pros

Used it several times and it was so simple to use and have everything available to you on your fingertips for approval. You can edit and keep track of informatio.

Cons

No invoice tracking, difficult to match invoices with purchase orders. A lot of improvements can be made to the product. It is a resourceful software, just needs more.

Review Source

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