# Page 21 | SAP Concur Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 21 - Is SAP Concur the right Accounts Payable solution for you? Explore 2252 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/380/Concur-Expense/reviews --- SAP Concur 4.3 (2252) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 29th, 2026 # Page 21 - Reviews of SAP Concur ## Showing most helpful reviews Showing 501-525 of 2252 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Mechanical Engineer II Mechanical or Industrial Engineering Used the software for: 2+ years ### "SAP is archaic and not palatable to the modern user" July 12, 2021 2.0 Pros There's not much good I can say about SAP. Cons In order to be able to use it you needed to memorize a million special codes to type in at the right times, just to navigate the menus. It was awful. Review Source DE Destiny E. RFSW Human Resources Used the software for: 6-12 months ### "Keep Track" March 27, 2024 5.0 I enjoy . It makes tracking expenses a breeze. It also has double authentication to protect your information. Pros I like because it allows me to keep track of my expenses and submit them at the end of the month. I log my expenses as they occur over the month and it is easy to just submit. Having electronic submissions for expenses makes everything easier because as a consumer I just have to submit then just wait for my reimbursement. Cons can be intimidating at first. Once you become familiar with the software it is easier to navigate but at the start it can be confusing and challenging to understand how to create reports and how to claim reimbursements. Review Source LR Laurence R. Administration International Affairs Used the software for: 6-12 months ### "OUTIL CAUCHEMARDESQUE" May 15, 2024 2.0 Une horreur, je ne recommande absolument pas ! Pros Aucun en fait, aucun Cons Les vols proposés et sa fonctionnalité, tres peu "user friendly", provoque beaucoup plus de travail aux assistantes que notre ancien systeme SAP qui était bien plus facile et flexible á utiliser. Review Source CM Coral M. Ecommerce Manager Health, Wellness and Fitness Used the software for: 2+ years ### "La app para los gastos de empresa" June 23, 2023 4.0 Pros Es una aplicación muy fácil de usar y perfecta para gestionar gastos empresariales o reservar viajes de trabajo. Es muy intuitiva y, al llevarla en el móvil, se pueden actualizar los gastos en tiempo real y subir fotos de los tickets o recibos para que el flujo de pago con contabilidad sea rápido. Cons Al reservar viajes, a veces te propone una única compañía aérea, a pesar de que otras hagan el trayecto. Desconozco si es una limitación del programa o que forme parte de la configuración de mi empresa. Review Source ADD Andreea Daniela D. Ing. Automotive Used the software for: 6-12 months ### "SAP Concur" September 16, 2023 5.0 Es ist sehr einfach zu bedienen, die Benutzeroberfläche ist sehr benutzerfreundlich, aber gleichzeitig ist die Software sehr komplex Pros Ich habe vor kurzem begonnen, diese Software zu verwenden, und bin sehr begeistert. Cons Bisher habe ich keine Nachteile bei der Verwendung dieser Software gesehen. Review Source Zolani P. Business Owner Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Sap concur" September 13, 2021 3.0 Pros The ability to capture the whole value chain of the travelling including the budget and approval status alerts. Very convenient. Suitable for on the go professional s. Cons Deal with the speed of interface, otherwise a good product. Review Source MRH MD Rashedul H. Research assistant Higher Education Used the software for: 1-2 years ### "Best tool for reimbursement requests." July 19, 2022 5.0 I am extremely satisfied to the software. Pros It helps me to make refund reports that saves my valuable time. The tools allows me to get approval from my supervisor without pinging him. It is very user friendly software. My life has been much easier ever since I use it. Cons There is nothing in the tool that I dislike. Review Source Vishal Samuel D. Analyst Financial Services Used the software for: 6-12 months ### "Good software to manage organisation reimbursements" July 28, 2023 5.0 Overall, would easily be my most preferred software to manage organisational expenses. Pros It is very easy to use, easy to start or manage any reimbursement claims, it can manage organisation expenses efficiently. Cons The software sometimes takes a little too long to load or open any tabs, it also crashes a couple of times on heavy use. Review Source RS Ruby S. Test Lead Information Technology and Services Used the software for: 2+ years ### "Terrific Expense management tool" February 2, 2023 5.0 I have been using for more than 3 years now and I find the application very robust and has got variety of features. There are options to claim all kinds of expenses that you might want to claim. We use SAP Concur to claim all our expenses right from hardware requisitions to travel claims. Pros is used for raising the expenses and getting them reimbursed in the most efficient way you can think of. The process is seamlessly automated and the best part is that you are made aware of every development on the expense claim. Cons Mostly the tool works absolutely fine but at times we have seen latency issues and in couple of occasions, I had to redo the entire claim process as the entire data was lost. Review Source AS Aubree S. Staff Auditor Insurance Used the software for: 2+ years ### "Great expense management system " July 11, 2019 5.0 I really like the ease of tracking and maintaining company expenses in one convenient location. As a company with a large number of employees, this system allows the expenses to be tracked as well as reimbursement to employees for expenses they pay for upfront. The ease of direct deposit to reimburse employees is a great feature of Concur. They also offer an app which I haven't tried yet but have heard all good things about it. The ease of training employees is also a nice benefit as it is a pretty user friendly system. Pros I really like the ease of tracking and maintaining company expenses in one convenient location. As a company with a large number of employees, this system allows the expenses to be tracked as well as reimbursement to employees for expenses they pay for upfront. You can set it for approval and review needed from their direct manager prior to the reimbursement being issued. The ease of direct deposit to reimburse employees is a great feature of Concur. Cons I dislike that receipt management at the accounting review level is very limited but other than that, is a very user friendly system that makes it easy to train new employees to use the system. Review Source BY Brittany Y. Travel and Expense Manager Pharmaceuticals Used the software for: 2+ years ### "Industry standard" February 14, 2024 5.0 Pros There are many add on plug ins that are compatible with which makes it easy to solve business needs within the same plug in. Cons The customer support portal can be slow to respond to urgent issues, even if you pay extra for service assistant to have a dedicated team. Review Source VR Verified Reviewer Office Coordinator Used the software for: 6-12 months ### "I LOVE THIS SYSTEM!" April 10, 2018 5.0 Pros We recently started using Concur at work and I organically became the trainer for Concur and our new hires because I just loved using it so much. It's so intuitive and the app is great. I think all companies should use Concur. Cons The only issue I really have with Concur is that the options that show up when you're creating a new expense on the website are not the same as on the app. The app is missing the ability to choose your payment source so despite having the awesome camera feature which will attach a receipt to your account, it is still best to create your expenses on the website to ensure you can fill everything out correctly. Review Source VR Verified Reviewer Chief Operations Officer and Compliance Officer Used the software for: 2+ years ### "I used this but found it very cumbersome and buggy to use. " December 5, 2017 3.0 Got away from having to do Excel reports but sometimes, especially when you have a lot of mileage, I'd much rather go back to old Excel reporting. Pros Anything beats filling out forms or doing excel expense reports. This is a cloud-based solution that has good reporting features. Being cloud-based it is accessible from anywhere and there is a phone app that goes with it. Sadly I don't use that. Cons It seemed to take a lot of time to create expense reports especially trip and mileage calculations because you have to use maps with a starting and ending destination and subtract for (from your home to work) when you may already know the mileage for certain trips because you have been making them weekly for year. Review Source AR Abigail R. Assistant Director Education Management Used the software for: 6-12 months ### "Helpful Tool for Expense and Travel Management" March 28, 2024 5.0 Pros Everything I need to manage business expenses is in one place. It's incredibly easy to create a report or request, and with the help of Concur I can accurately estimate how much the cost of a trip may be and have all of the details in one place. When I return from my trip, being able to simply upload receipts and organize the expenses is incredibly helpful, and takes all of 5 minutes if I have organized my receipts and details well. The workflow is helpful for when mistakes are made or things need to be sent back and forth. Overall it's a seamless product that has made it super easy to manage our teams expenses. Cons The only thing I have come across that I don't particularly enjoy is that at our institution, reports cost quite a bit of money to create/submit. We make it a priority to submit as few as possible but sometimes accidents happen or an unplanned expense pops up. IN the gran scheme of things, the cost is not high, but it is there for sure. Review Source Dusti K. Account Executive Broadcast Media Used the software for: 2+ years ### "Effective " September 24, 2019 4.0 Overall, I'm so glad we switched over to this product. I used to dread expense reports so much because they were such a hassle, but this makes it a lot easier and is more efficient. Pros This platform is much easier to use than others I've worked with. The fact that transactions from your company credit card automatically load into this makes doing expense reports much less painful. Cons There's still some coding in there that I don't understand or fully know what to do with, but I just stick to the ones I do know, and that works for me. I also with it didn't save transactions that were refunds. It still makes you add refunds or over 60 day old transactions to your report. Alternatives considered [DXC Procurement Solution](https://www.capterra.com/p/183861/DXC-Procurement-Solution/) Review Source RM Riccardo M. Chairman Human Resources Used the software for: 2+ years ### "SAP Concur - An ageing product that is lagging behind competitors" January 26, 2022 3.0 Poor compared to alternative products available on the market at a fraction of the cost Pros It is part of the SAP suite. Frankly, this is in fact the only plus in my view Cons Poor UX, very dated look and feel; little automation apart from front end; very rigid system allows little customisation Review Source Vickie T. V. District Manager Retail Used the software for: 6-12 months ### "When you need to get there" November 18, 2023 5.0 This app was very easy to use and connected with my corporate expense account seamlessly. Pros I was very surprised at how easy it was to navigate through the choices and find options that best suited my needs. Cons There wasn’t much not to like. Just take a few minutes to get the red hang of it. Review Source AA Ali A. Scrum Master Information Technology and Services Used the software for: 2+ years ### "La diferencia contable" October 30, 2022 4.0 Ha sido un aliado en los controles contables, nos da seguridad y transparencia. Pros Claramente presenta una ventaja muy competitiva en seguimiento y control en el área contable permitiendo una mejor organización y transparencia. Cons Su alto costo y sus actualizaciones constantes se convierten en una herramienta que no esta al alcance de todos y ha que invertir tiempo en capacitación para poder manejarlo bien Review Source Abhinav S. Technical Solutions Engineer Information Technology and Services Used the software for: 2+ years ### "A thought through tool taking care of all expense and business travel needs" June 30, 2022 5.0 It saves me a lot of time as each month there are a lot of expenses to be reported and reimbursed. I can sense for employees having to do more travel as part of their job can make more use of the other features as well and the experience using this tool for me is smooth and it solved a big problem. This is so impactful. Pros I found the expense report is by far the most useful feature. It helps all of us keep tracking of our expenses and to get them reimbursed and the receipt and approval mechanism is well designed and the corner cases are also taken care of. Cons Nothing I can add under Cons. Didn't feel any pain area in this tool Review Source VR Verified Reviewer District Manager Retail Used the software for: 2+ years ### "Time saver " November 8, 2022 5.0 Pros Saves so much time creating expense reports. We use this to book travel and track spending expenses. I love the mobile receipt uploading. This is a very powerful tool for any business. Cons None, most issues we run into are company restrictions Review Source DS Debbie S. Accounts Payable Architecture & Planning Used the software for: 2+ years ### "Feedback From An Administrator and Trainer" July 6, 2016 3.0 I've been an Admin/Trainer for Concur since 2005. We've been through a lot of changes together and three different companies who all had a different style of usage for Concur. The one constant issue in 11 years has been imaging. I'm not sure why there are still issues so many years later. Having moved from Excel based expense reports to Concur paperless has been the best move ever. Having the retention right at your finger tips for audits is priceless in its self. With employees have 24 mobile or lap top access has enabled employees around the world to file expenses in a timely manner, no excuses. Pros Paperless, pretty user friendly. ExpenseIt Cons The imaging and how often it goes down or slows up. I get a LOT of calls on this. I wish it were more adaptable to project billables for your clients that bill their clients. It's hard to pull this information out of Concur easily. Would love to be able to select project reimbursable in images rather than have to print the entire receipt images or hunt and peck. Time consuming Review Source ML Mark L. Owner Information Technology and Services Used the software for: 1-2 years ### "Concur" July 7, 2022 5.0 The many applications and integrations and accessiblity it has with reports and receipts and for the accounting dept. Pros Concur by SAP can be used as an effective simple yet mnanagemable and reliable expemse tracking system for companies with employees in the field. Big company dynamics yet easy enough for anyone to use. Cons It does take learning to udnerstand all the features of the system Reason for choosing SAP Concur Big companyt robust appllciations with ease of use. Review Source IS Ileana S. Team Assistant Real Estate Used the software for: 1-2 years ### "Ottimo ma un po' complicato " January 26, 2023 5.0 è sicuramente un software che agevola la parte amministrativa dell'ufficio. Tuttavia, ho trovato molto difficile il suo utilizzo. Pros Il software consente di ottimizzare il tempo e gestire le spese aziendali senza problemi Cons Il software non è per niente intuitivo. Review Source VR Verified Reviewer Software Engineer II Aviation & Aerospace Used the software for: 2+ years ### "Helps Expensing Compliance" January 13, 2020 4.0 Concur is a solid choice for expense reporting and approval. Only once did I have an issue with my account, and the customer support was highly responsive and resolved my issue quickly. Pros I like how a software informs me long before I submit an expense report if there are any compliance issues. The integrated travel planning software also helps plan travel within business constraints. It's easy to link my purchases to receipts in the notifications help me track my expense report through the expensing process. Cons The interface is a little dated, with some text and form fields being rather small and hard to see. It would also help if the software clarified what compliance requirements are being met, not just ones that aren't being met. Review Source VR Verified Reviewer Business Manager Consumer Goods Used the software for: 2+ years ### "Multipurpose Tool" June 23, 2022 4.0 It's a great tool overall, gives you access to multiple points of information to help run your business. Pros Depending on what access you had, SAP would let you pull sales information (orders and invoices) to help manage your daily business. It was also a great way to manage inventory at the plant and the different 3PL's the company is using. It also gave me access to pull my own deduction back-up without going to accounting. Cons The software could be slow if it isn't customized correctly to what the company needs are. It also has a steep learning curve for new users. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.