# Page 23 | SAP Concur Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 23 - Is SAP Concur the right Accounts Payable solution for you? Explore 2252 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/380/Concur-Expense/reviews

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SAP Concur

4.3 (2252)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated May 29th, 2026

# Page 23 - Reviews of SAP Concur

## Showing most helpful reviews

Showing 551-575 of 2252 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Solutions Engineering Lead  
Computer Software  
Used the software for: 2+ years

### "Makes expenses a lot more simple"

December 19, 2018

5.0

Pros

I've been a user of Concur at the last 2 companies I've worked for and found it to be very good. In the first company, we moved away from a spreadsheet based process to Concur and it made things much more simple. In my current company, we have the ExpenseIt capability that not only allows you to take a photo of a receipt to upload, but also then OCRs it and puts it into an expense report automatically. I understand that others have this capability too, but this completely blew my mind the first time I used it.

Cons

The UI could do with a bit of an overhaul as it's starting to look a little old/tired.

Review Source

VR

Verified Reviewer  
Adjunct Professor E-Discovery  
Higher Education  
Used the software for: 2+ years

### "Concur is great for keeping track of expenses."

October 9, 2017

4.0

Pros

I definitely like that you can just take a picture of your receipt with your phone and it goes right to your expense account.

Cons

Some of the features are automated. I wish that I could have more control over whether something is allocated in certain ways.

Review Source

DL

Daniel L.  
VP Human Resources  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Great Product for Travel/Expense Management"

October 30, 2023

5.0

Pros

Ease of use and the ability to keep us organized. Easy for end users to use the product successfully.

Cons

Sometimes the platform will implement changes (two factor authentication) and not give a lot of notice to prepare employees.

Review Source

VR

Verified Reviewer  
Director, Product Marketing  
Computer Software  
Used the software for: 2+ years

### "Easy to use, speeds up the expense reporting process"

September 18, 2019

5.0

Saves time, saves effort, saves headaches. I can't imagine business travel without Concur.

Pros

I love that I can capture receipts via the mobile app so I don't need to carry an envelope of receipts when I travel. I snap a picture and the expense line is magically written in the product for me. I'd say 80-90% of my expense reports are pre-populated making my time in the tool brief so I can get back to my real job. They also make it easy for me to approve or send back expenses from my direct reports.

Cons

I preferred back when they had the stand alone ExpenseIt app, but the functionality in the Concur app works just fine.

Review Source

VR

Verified Reviewer  
Team Leader HRSS  
Education Management  
Used the software for: 6-12 months

### "Easy tool for spend management "

January 14, 2023

5.0

With SAP concur one can easily manage the organisation expenses and makes sure only the valid expenses are approved. It helps us to manage different workflows, keep a record of receipts and details of overall expenses.

Pros

SAP concur is easy go use software and ensures correct approvals are in place.

Cons

There should be a feature to get the manager details updated within the application

Review Source

VR

Verified Reviewer  
Responsable d'atelier  
Cosmetics  
Used the software for: 2+ years

### "Bon suivi des déplacements et dépenses professionnelles"

November 15, 2023

5.0

Pros

Facilité de réservation et de suivi pour les déplacements professionnels

Cons

Environnement de déclaration des dépenses peu convivial

Review Source

SB

Saliscia B.  
Specialist 3  
Telecommunications  
Used the software for: 2+ years

### "Good expense reporting product"

October 28, 2020

4.0

Pros

It has features in place such as Concur Detect to help administrators prevent fraudulent activity and duplicate transactions. Also they have a service administration to assist with configuration changes. You can also have yoyr users to book travel arrangements through the system as well. You receive daily reports of who is traveling and where they are goinf should something happen

Cons

The frequent outages that occur that prevent users from submitting reports and/or booking travel.

Review Source

PC

Paolo C.  
Ingegnere  
Computer Software  
Used the software for: 1-2 years

### "Una bella scoperta "

January 20, 2023

5.0

SAP Concur è un ottimo software che mi ha permesso di ottimizzare e gestire al meglio le varie spese aziendali di rappresentanza ottimizzando anche la pianificazione futura.

Pros

Vantaggi in termini di gestione e rendicontazioni delle spese con incremento della produttività

Cons

Difficoltà nell’apprendimento e nell’iniziale usabilità del software

Reason for choosing SAP Concur

Rapporto specifiche/prezzo

Review Source

NL

Nathan L.  
Media manager  
Food Production  
Used the software for: 2+ years

### "Efficace mais UX Terrible"

February 5, 2023

2.0

Pros

Toujours efficace, on arrive toujours a ses fins

Cons

L'ux est catastrophique, l'application est totalement a revoir.

Review Source

AC

Alessandro C.  
Direttore di bar  
Hospitality  
Used the software for: 2+ years

### "SAP Concur big "

December 6, 2022

5.0

La mia esperienza complessiva è ottima, sono felice che qualcuno abbia creato un software così utile e veloce.

Pros

Adoro questo software e lo uso da diversi anni ormai, principalmente lo utilizzo per ordinare gli utensili, gli alimenti e le forniture per la pulizia, molto comodo e veloce.

Cons

A volte è un po' macchinoso per l'aggiunta dei codici.

Reason for choosing SAP Concur

Ne ho sentito parlare attraverso amici che già lo utilizzavano.

Review Source

Tyler M.  
event planner  
Non-Profit Organization Management  
Used the software for: 2+ years

### "better than others"

October 13, 2020

4.0

i've not had many issues using this and i generally think this is better than most other programs.

Pros

Concur is better than most invoice management systems. It makes expense tracking very easy such as for uploading receipts via email or phone app. While the interface is very good, it's a bit clunky.

Cons

the interface is very clunky. The autoloading screens are pretty annoying and the report header often overrules the content which creates frequent exceptions errors.

Review Source

JP

Jim P.  
Instrumentation and Control technician  
Chemicals  
Used the software for: 2+ years

### "Try it You'll like it."

September 29, 2022

5.0

Satisfied and can think of no alternative that would be better.

Pros

Takes care of all my expense reporting with minimal effort on my part.

Cons

Flags popping up that I need a receipt when I know I dont.

Review Source

Kathy D.  
Design V&V Engineer  
Financial Services  
Used the software for: 2+ years

### "Clunky"

June 25, 2020

4.0

It's already a chore to fill out expenses and Concur makes it even more bothersome. The notification emails are clear but in the webpage itself, it's hard to look at statuses and notice tasks that need to be taken care of.

Pros

It does search with all your parameters relatively quickly and I eventually always find the flights I want. It does do the job of letting you add receipts and expense things but this is basic stuff.

Cons

The UI is absolutely terrible. The font size is soooo small--for ants! The fields don't look like they line up correctly and again, they are so small and hard to select. It's also a non-intuitive workflow of uploading receipts and creating expense reports.

Review Source

DG

Darren G.  
Technical Project Leader  
Pharmaceuticals  
Used the software for: 2+ years

### "Convenient expense tool"

May 2, 2019

4.0

Pros

It itemizes all of your expenses by category to make it easier for Corporate Accounting to review. Just select an expense category, add your scanned receipts, and submit! It automatically converts foreign currency, and can be customized to company standards for daily allowances on lodging, meals, etc. It also has a nice feature for travel expenses (linked to Google Maps?) where it automatically calculates the distance you've driven and how much you will be reimbused if you're driving a personal vehicle. I've had my expense reports approved quickly due to Concur and my reimbursement amounts are simply added to my next paycheck.

Cons

It was difficult to navigate as a first time user. There are a lot of different categories and sub-categories for expense types so it can be a little time consuming to submit an expense report, but I don't know if there's any real way to make it easier. If you fill it out correctly, though, Corporate will approve your report quicker so you can get your reimbursment quicker.

Review Source

VR

Verified Reviewer  
Engineer  
Semiconductors  
Used the software for: 2+ years

### "Great tool for business travelers"

December 12, 2019

4.0

Overall very pleased with it. Travel booking and expense filing are very time consuming processes but Concur makes it very easy and intuitive

Pros

As someone who travels very frequently for work, I love the ease of use and UI of this portal. All my travel preferences, travel history, frequent flyer numbers etc are stored in the user profile which enables me to make travel arrangements very easily. It also lets the user know the company preferred airlines and hotels during booking process. The biggest headache of business travel is the expense report filing. But when used along with the Concur app, I can take pictures of receipts and attach them to expense report easily. User can also create report templates for future use.

Cons

Sometimes not all travel options are available. e.g. you may see a hotel or flight available elsewhere on third-party websites but it may not show up on Concur. Navigation menu in the app is different from the portal which can be confusing.

Review Source

SS

Savanna S.  
Volunteer Engagement and Events Manager  
Non-Profit Organization Management  
Used the software for: 2+ years

### "SAP Concur is AWESOME"

February 4, 2022

5.0

One huge benefit to using SAP Concur is that it keeps our organization compliant. It is user-friendly for everyone to use. Each individual can use it as much as they want or as little as they want.

Pros

SAP Concur has been amazing within our organization. It is so easy to use and every member within our organization uses the platform. It allows our organization to keep track of expenses. Employees can expense their travel, mileage, receipts, etc. It is extremely helpful to keep track of expenses during certain time periods. Our organization turns in our expenses once a month, so the finance team has it all logged.

Cons

Take the time to learn the platform. The platform offers more than most people even realize.

Review Source

VR

Verified Reviewer  
Manager, Support Outreach  
Computer Software  
Used the software for: 2+ years

### "Overall Solid Expense Tracking & Reporting Tool"

March 27, 2019

4.0

If you had asked when we went live, I wouldn't have had as positive of an experience to share. But, after some time using it and getting a better feel for it, I can't imagine tracking expenses without it. There are still areas that could use improvement, but it's better than any other tool we've used in the past. I can't see us moving away from it in the near future either.

Pros

This tool does a fantastic job of taking out the guesswork of creating expense reports. They can import automated expenses from company accounts and calculate daily per diem based on the city you are staying in. It is very easy to organize, create, edit, and submit expense items and reports, and tracking them is pretty straightforward.

Cons

Not all the features are easy to use or understand, and there is a pretty sharp learning curve. Load times can also be very long, depending on what part of the system you are using. Finding a flight might not take longer than a major website, but advancing steps can definitely seem longer than it should.

Review Source

BT

Bhushan T.  
Marketing Communication Specialist  
Chemicals  
Used the software for: Less than 6 months

### "One of the Best Tool for Accounting "

November 7, 2022

5.0

Concur make accounting and Travel, and finance-related processes in my organization, which helps to increase accuracy and process smooth. Email Plugin & Email Forwarding - Gmail / Outlook made easier

Pros

One of the Best Tool for Accounting, invoicing, accounts payable, travel management, and easy approval process.

Cons

this tool is not that much easy for mobile OCR facility

Alternatives considered

[Happay](https://www.capterra.com/p/143249/Happay/)

Reason for choosing SAP Concur

More reliability and accuracy

Review Source

Sabrina Y.  
Department Business Administrator  
Higher Education  
Used the software for: 2+ years

### "Useful product but still needs work"

December 3, 2019

3.0

The program is decent I believe that it would be helpful to fine-tune the product that keeps the end-user in mind.

Pros

I love the accessibility of the product such as the ability to connect while traveling to take pictures of receipts to connect the expense reports. This is extremely helpful to the employees because it is no longer necessary to retain physical itemized receipts.

Cons

It is not very user-friendly unless you play around with the program. I believe that it has a bit too many features that can cause someone to easily get confused about the actual function they are trying to utilize within the program.

Review Source

LS

Lorren S.  
Certified Coder  
Insurance  
Used the software for: 2+ years

### "Ease of use and uploading receipts. "

November 21, 2023

5.0

Wonderful, detailed product that offers a variety of methods to track expenses.

Pros

The tools for uploading receipts and arranging them for specific reports.

Cons

I think that my issues are more internal with my accounting area than with the program itself.

Review Source

ET

Etornam T.  
lead  
Non-Profit Organization Management  
Used the software for: 2+ years

### "SAP Concur: Good Expense Management Software"

May 16, 2022

4.0

SAP Concur is easy to use and provides greater transparency in the whole process of expense management.

Pros

SAP Concur has a very good user-friendly interface and helps in managing expenses. It makes my expense reimbursement very easy and simple; I keep receiving notifications when I miss out on retiring advances. It also sends reminders and notifications to approvers to complete their process. It provides greater transparency in the whole process.

Cons

SAP Concur is an amazing software and I don't have anything I dislike yet about it.

Review Source

Rudhra Sekar S.  
Security Analyst  
Security and Investigations  
Used the software for: 1-2 years

### "Make an Expense report for claims"

February 12, 2024

5.0

Pros

Simple to use—just claim a daily expense, manage past data to create new data by copying the exit report and altering the date it converts into a new report—auto approval is added for benefits, allowing you to set limits for each individual.

Cons

It is sometimes necessary to improve the quality of the bill captured when using a mobile device, as this can make it harder to find the option when linking to a mobile device.

Review Source

EV

Enrico V.  
Impiegato  
Automotive  
Used the software for: 1-2 years

### "Ottima applicazione ma migliorabile"

April 8, 2023

5.0

Pros

Ottimo per la rendicontazione delle spese e in generale per la contabilità

Cons

Non sempre intuitivo. Non sempre facile da sfruttare al meglio delle sue possibilità

Review Source

KP

Kevin P.  
VP/GM  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "great product"

December 6, 2022

5.0

great was to keep track of all receipts and expenses

Pros

ease of use and tracking of expenses. you mare always aware of what is being spent and where

Cons

a few extra steps to attach a receipt, but overall, easy to use

Review Source

HM

Hlalanathi M.  
Freelancer  
Accounting  
Used the software for: 6-12 months

### "SAP Concur"

June 24, 2022

5.0

Best travel softwares you can come accross, I'd rate it 4.3/5

Pros

one of the best software for travel claiming and expense managing. Best in-built features for hotel booking, transportation, tickets. Easy platform to go through, one of the best. Easy to resolve issues, detecting disparities on orders, invoices or vendor accounts....

Cons

Except to the fact that it's expensive and not easily adaptive to smaller companies, it's the best softwares...

Review Source

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