# Page 25 | SAP Concur Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 25 - Is SAP Concur the right Accounts Payable solution for you? Explore 2252 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/380/Concur-Expense/reviews

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SAP Concur

4.3 (2252)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated May 29th, 2026

# Page 25 - Reviews of SAP Concur

## Showing most helpful reviews

Showing 601-625 of 2252 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Billing  
Retail  
Used the software for: 2+ years

### "Best Expense tracking out there (you pay for it)"

February 4, 2019

5.0

It is totally worth the price if you have a big enough company.

Pros

This system is the best out there for expense reporting. It is the gold standard for good reason.

Cons

It is pretty spendy to have them do this for you.

Review Source

VR

Verified Reviewer  
Channel Development Executive  
Hospital & Health Care  
Used the software for: 2+ years

### "Concur is great...I concur! "

November 21, 2018

5.0

Pros

I've used many expense software programs, and I believe the ease of use - overall - is better than most. Also, I would say their support staff is most helpful and always there within a few rings, never having to wait for more than 5 minutes.

Cons

I believe the issues that I have with Concur are more integration related and not the actual software. I believe the flight category could be more easily read and perhaps a user interface refresh is in order since it looks quite outdated. Other than that, I have no problems with the software.

Review Source

HH

Harleen H.  
HR Generalist  
Mechanical or Industrial Engineering  
Used the software for: 6-12 months

### "SAP Concur Review"

August 23, 2023

5.0

We're able to track/manage expenses for the entire organization in one module, its very cost effective and efficient.

Pros

Being able to book, manage travel and keep track of travel expenses in module is very helpful

Cons

There isn't anything we don't like. is a great product

Review Source

AA

Allyson A.  
Staff Accountant  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Concur Review"

December 8, 2021

5.0

My overall experience has been positive. We recently switched to Quickbooks and the staff at Concur were very helpful in getting the integration process set up.

Pros

Concur is very user friendly, both from the expense side and the reporting side. It's very easy to submit receipts for reimbursements. The process to pull the information into Quickbooks is nearly seamless.

Cons

It's sometimes difficult to update account numbers.

Review Source

EH

Eliud H.  
Jefe de estto  
Consumer Services  
Used the software for: 2+ years

### "Comentarios"

January 18, 2023

5.0

En general es de mucha utilidad para el control de gastos

Pros

El control de gastos que se obtiene al utilizar esta herramienta.

Cons

A veces no esmuy amigable su utilización.

Review Source

VR

Verified Reviewer  
Maintenance Engineer  
Food Production  
Used the software for: 1-2 years

### "SAP Concur Review"

December 9, 2019

5.0

I would definitely recommend to businesses that regularly have to deal with employee expenses. SAP Concur is extremely easy to use which means employees will submit their expenses quickly and spend more time doing their day job instead of working out how to submit expenses!

Pros

I use regularly to submit business expenses, what I like most about this software is the app version and the ability to import pictures and automatically scan receipts to transfer information about my expense into the system. This feature has saved a lot of time filling out the expense form.

Cons

Overall I am very happy with this software as it helps my in my job. The only small annoyance is that sometimes the phone app will crash when uploading large images.

Review Source

JD

Jeovana D.  
Info sec  
Information Technology and Services  
Used the software for: 2+ years

### "Concur"

May 31, 2023

5.0

It is very user friendly and I can track my expense reports easily.

Pros

I like that I can upload a receipt with the new update it's easier to see it.

Cons

I don't necessarily dislike anything it does what it says it will do.

Review Source

NS

Nazim S.  
director  
Real Estate  
Used the software for: 2+ years

### "Connect financial data and take control of spending"

February 22, 2022

5.0

Pros

very easy and simple to use. mobile access and invoice tracking are important.

Cons

There is no feature that I dislike. I use almost every function. productive.

Review Source

VR

Verified Reviewer  
Controller  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Can be a game-changer for an org"

September 25, 2018

4.0

Pros

Having the full visibility to the entire invoice process for an organization--i.e. being able to see where any given invoice is in any process--can be extremely helpful.

Cons

Do not expect to be fully trained on the ins and outs of Invoice going into it--plan for overtime, or additional staff, to ensure that your implementation goes smoothly.

Review Source

VR

Verified Reviewer  
Anne McKnight  
Real Estate  
Used the software for: 2+ years

### "Concur for Travel not the most user friendly tool"

November 19, 2019

2.0

The expense reports are relatively easy to complete within Concur. Booking travel can be a challenge for the reasons outlined above.

Pros

Concur allows you to book all facets of travel in one space (airfare, hotel, car, etc.) and then reconcile your expense report within the same tool. As long as you booked travel within the tool, it auto-populates many of the expense report line items needed.

Cons

When booking travel that falls out of company guidelines (i.e. selected airline or price), Concur automatically alerts you that you are outside guidelines even if the circumstances align to fit. For example, if you are supposed to book Airline A but you book Airline B because it is the cheapest, Concur will alert "you are not using the correct airline." However, if you go back and book Airline A because it is preferred - but more expensive, Concur will alert you again "your flight is not the cheapest option."

Review Source

JV

Jeannie V.  
Sales Operations Specialist  
Consumer Services  
Used the software for: 1-2 years

### "Concur for the win! "

April 2, 2021

5.0

Overall we are happy with this software to track expense for our sales team

Pros

The ease of entering receipts and managing expense via the app has worked wonders for our sales team

Cons

It would be nice if the categories were customizable. We have certain entries that have to go under general categories right now that would be easier to track if we could name them.

Review Source

AM

Ashleigh M.  
Consumer Medication Coordinator  
Pharmaceuticals  
Used the software for: 6-12 months

### "Concur is Great!"

September 29, 2022

5.0

I have had a great experience with Concur. I am able to list all of my expenses and my mileage and submit them easily. The approval process is quick and easy and the money goes right into my paycheck. It is such a user friendly software that anyone could do it!

Pros

I like that it is so easy to track expenses. The platform is really easy to navigate and everything on there just makes sense. It is way better than our previous expense tracking software.

Cons

There wasn’t anything that I didn’t like about this software.

Review Source

VR

Verified Reviewer  
Mortgage Banker NMLS # 1053717  
Financial Services  
Used the software for: 2+ years

### "Love using this because it means I get paid"

March 20, 2019

5.0

Pros

Super easy to use, very self-explanatory and allows for multiple submissions at once. I use this software for work all the time and there are multiple categories it allows you to utilize such as vehicle expense, hotel, travel, food etc. Especially like that it calculates mileage.

Cons

The only thing I can think about it maybe they can incorporate some sort of splitting image/receipts options. Sometimes I will have multiple receipts in one scan and I have to split them up for each item I expense which can take a while.

Review Source

Carly R.  
account manager  
Internet  
Used the software for: 2+ years

### "Intuitive expensing, no frills"

July 29, 2019

5.0

I can expense my receipts relatively easily. The uploading of receipts is a nuisance and it would be nice if we could bulk upload them and the software could decipher and infer how to expense properly

Pros

I can go to this product to expense my products and it is very easy and intuitive. There are not extra features that are likely unnecessary.

Cons

It would be great to have this software in another system I use so I don't have to go to the page and login. It would be nice if my computer could take a photo of the receipts and upload them so that process is more seamless.

Review Source

VR

Verified Reviewer  
Audit manager  
Accounting  
Used the software for: 2+ years

### "Sap concur"

September 13, 2020

4.0

Overall this is a very useful application and really helps organisation with a reliable timely and organised way of tracking the expense claims.

Pros

I’ve been using this as the company uses this for expense claims. This is very user friendly and you can use it on web and on mobile. You can also upload all your receipts on your mobile. It is also easy to creatr project claims so you can track them one by one. It also automatically converts any foreign currency in your local currency so your claim will all be in one currency.

Cons

Sometimes it takes a while before the expense claim is approved and audited. Also, when it is linked to credit card sometimes it automatically assume an expense category which is sometimes incorrect (i.e a meal that is a dinner is being tagged as lunch etc).

Review Source

FL

Fabrice L.  
Operations Manager  
Chemicals  
Used the software for: 2+ years

### "Excellent tool to handle expenses and travel planning"

January 4, 2022

4.0

Easy to use, linked to the phone so always on hand. Good management of the team expenses by exception.

Pros

The app is user friendly, a picture of the expense and it is never lost anymore

Cons

Some product updates were not friendly and resulted in the system down for days

Review Source

VR

Verified Reviewer  
Partnership Development  
Commercial Real Estate  
Used the software for: 2+ years

### "Would not recommend "

April 3, 2022

1.0

Pros

The mobile app is useful most of the time.

Cons

Never adds my name correctly to flights, flights and vehicles are significantly cheaper if booking yourself, doesn’t book vehicle parameters to what you selected but still charges you for the upgrades. If you like to spend more time and money traveling, Concur is great for you.

Review Source

sG

sue G.  
dfi  
Education Management  
Used the software for: 2+ years

### "Easy software to use and log receipts"

May 7, 2021

5.0

Once I figured out all Concur became quite easy. I would recommend using it!

Pros

I like the ease of use. I can upload receipts at a click of the button. I can also itemize receipts easily. Allocations are relatively easy as well after a couple of trials

Cons

It took a bit to figure out how to use the allocation feature but once I figured it out it was fine. It also took me quite a bit to figure out how to get back to the top of the screen when in the program itself. For example - I uploaded a receipt and then had to figure out how to get back to the "expenses" area of the app.

Review Source

VR

Verified Reviewer  
Electronics Engineer  
Medical Devices  
Used the software for: 1-2 years

### "Easy to use expense reporting platform"

September 9, 2019

4.0

Overall, Concur makes a nice platform to track and submit expenses. It really saves a company time by removing the physical paperwork. I would recommend it.

Pros

As a user, I like how easy it is to use. They make it very simple to input your different expenses and categorize them appropriately. You can easily keep track of your travel expenses by looking at your account. Also, the submission for supervisor approval is easy.

Cons

I least like how many fields for data entry are unexplained. I sometimes have to ask my supervisor what is required because Concur does not give me any clue as to what should go there. I also wish the uploading of receipts was a little easier on the computer version. The mobile phone version is easy to upload receipts.

Review Source

Joanna R.  
CREB Business Support Lead II; Officer  
Financial Services  
Used the software for: 2+ years

### "Expense reports made easy"

August 13, 2018

5.0

Pros

The ease of use to enter expenses and attach receipts directly to each expense.

Cons

Software automatically guesses what expense type and changes cristical fields sometimes.

Review Source

IF

Ilenia F.  
Accounting Officer  
Hospital & Health Care  
Used the software for: 1-2 years

### "My Experience With SAP Concur"

April 25, 2024

4.0

Pros

It makes handling accounting easy and it handles expense management easy.

Cons

Everything about is amazing. No issues.

Review Source

JJ

Jennifer J.  
Finance & Operations Manager  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Significantly Reduced Company's Risks"

September 8, 2020

5.0

Overall, the system is great for what we wanted to do (made the whole payments process more streamlined, reduces risks, provides audit trail, etc.) and at a great price point with great support!

Pros

Relatively simple to set-up (incl. expense accounts, users, ACH, etc.). The implementation team on was great and made sure we have the functions we need and provided guidance/training to make sure we know how the system works. Excel integration to our accounting platform, Xero, is relatively easy to manage/process. I haven't looked into the XERO-SAP Connector app, but will do so in the near future. The multi-user approval flow allows invoice owners to input the invoices they are responsible for and then goes to relevant department head for review/approval and finally to senior management for expenses greater than a certain amount -- the process greatly reduces our risk exposure and allows relevant parties visibility into the expenses. Great troubleshooting team that responds quickly and resolves issues on a timely basis.

Cons

The application does not allow payments in foreign currency. I was directed to their partner, PaymentsHub, for this, but as of now, I'm still trying to get that system set-up because of issues with the bank.

Review Source

RJ

Ravisen J.  
Automation Specialist  
Food & Beverages  
Used the software for: 2+ years

### "Easiest tool for travel expense claims management"

May 27, 2022

4.0

Pros

Mobile picture captured receipt images automatically get attached with the credit card transactions entry.

Cons

Little be slow and buffering while navigating between different options.

Review Source

Zac R.  
Interaction Designer  
Design  
Used the software for: 2+ years

### "Vastly improved "

July 18, 2019

4.0

Track and expense my travel expenses.

Pros

I like that I can now scan my receipts on my phone and add them to an expense report later. This makes it so much easier at the end of a trip than trying to keep track the entire time and end up losing receipts.

Cons

I travel only a few times a year and I always forget the process of getting items added to an expense report. I have to try two different methods before I finally remember how it works. It’d be nice to have more clarity available if it’s been a while since I last opened the app. Adding mileage is weird too.

Review Source

SD

Suzanne D.  
RGIM  
Insurance  
Used the software for: 2+ years

### "Still a strong performer"

May 27, 2026

4.0

Functional, accurate and serves its purpose well. Feeling of stability and reliability which is important.

Pros

Ease of use, simple to follow. This tool helps most payment and HR type functionality to z good standard

Cons

With the use of modern technology it might be looking a little in need of AI visually, would suggest more options to be available

Review Source

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