# Page 3 | SAP Concur Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is SAP Concur the right Accounts Payable solution for you? Explore 2249 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/380/Concur-Expense/reviews

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SAP Concur

4.3 (2249)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated May 5th, 2026

# Page 3 - Reviews of SAP Concur

## Showing most helpful reviews

Showing 51-75 of 2249 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AK

Alexis K.  
HR Generalist  
Construction  
Used the software for: 2+ years

### "Its a lifesaver!"

September 16, 2025

5.0

Pros

Honestly a life savor for corporate travel and submitting expense reports! Seamless process, and so glad we utilize

Cons

Customer support wasn't the greatest, but it is pretty user friendly. It helps if someone at your company is designated to helping.

Review Source

VR

Verified Reviewer  
Account Manager  
Computer Software  
Used the software for: 2+ years

### "SAP Concur for expenses review"

October 30, 2025

4.0

Positive overall but still could be less clunky and faster to respond. Much easier than filling out a spreadsheet or something similar

Pros

The auto expense feature is really useful, it loads expenses from your company card in automatically and you just add the receipts. Allows multiple reports per month and seems to be approved and gets payments processed quickly.

Cons

Can be a little buggy and clunky sometimes with long page refreshes when making changes. Sometimes transactions can take a while to appear.

Review Source

AY

Alisha Y.  
Solicitor  
Insurance  
Used the software for: 2+ years

### "SAS Concur review "

March 25, 2025

4.0

Great software for managing expenses. Quite a lot of data needed so slightly time consuming but also avoids any AI errors.

Pros

Easy to manage expenses to allow payment in a timely manner.

Cons

Need to input quite a lot of data and it only accepts PDF receipts.

Review Source

Victoria H.  
HR Director  
Aviation & Aerospace  
Used the software for: 1-2 years

### "Good system "

December 27, 2025

5.0

Overall it was good I have used it for years so I accustomed to using it. Just easy to use outside of uploading receipts but I believe you can email them to the file as well not sure .

Pros

Easy to use and get reimbursements for company expenses and travel reimbursement as well so I liked it

Cons

Uploading receipts to the system which I felt was outdated because you had to scan your receipts to provide proof

Review Source

ÉG

Éliane G.  
Technicienne Comptable  
International Affairs  
Used the software for: 2+ years

### "Gestion des comptes de dépenses"

October 3, 2025

4.0

J'ai bien aimé travaillé avec pour la gestion des comptes de dépenses des employés, moins au niveau des rapports générés.

Pros

J'ai beaucoup apprécié la gestion des comptes de dépenses avec . Le niveau de vérification est excellant.

Cons

J'ai moins apprécié la gestion des rapports de , la lecture n'est pas simple, nous devons gérer les données une fois extrait.

Review Source

VR

Verified Reviewer  
Retail Sales Manager  
Retail  
Used the software for: 6-12 months

### "Travelling expense tool-Concur"

January 14, 2026

5.0

I submit all my travelling expenses through Concur and it is a amazing process to be notified when they got approved, when they were sent for payment and also when they were actually paid.

Pros

is an amazing tool for employee expense management. It keeps the user aware of different stages of payment processing.

Cons

While the web is really agile and friendly, the mobile interface can get a bit trcicky to negotiate. The affidafit about lost receipts need to be done away as we hardly keep receipts anymore in our day to day life

Review Source

EG

Eric G.  
Spécialiste EDM  
Electrical/Electronic Manufacturing  
Used the software for: 1-2 years

### "L’outil efficace de gestion des déplacements et des dépense"

October 20, 2025

5.0

Pros

aide à gérer les dépenses et les déplacements. Récupération automatique des reçus, e-mails et cartes professionnelles. L'interface est excellente sur ordinateur comme sur mobile, on y trouve presque les mêmes options, ce qui est pratique quand on se déplace.

Cons

Ça devrait être excellent après que la configuration initiale qui prend du temps, notamment pour configurer tous les politiques et les processus d'approbation.

Review Source

CR

Cindy R.  
IT Admin  
Religious Institutions  
Used the software for: 2+ years

### "SAP doesn't SAP the fun out of receipt management"

May 28, 2025

4.0

I had a pleasant experience working with them. We had this company with us for about 5 years. It simplified our intake process and launched us into another level.

Pros

I loved the fact that you can save receipts inside of the application, You can later look for them amongst the saved files and pull what you needed.

Cons

I didn't like that concor was ver specific with what image files it received and how when you uploaded and used receipts, it wouldn't delete them but you have to manually delete each one.

Switched from

[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

We wanted a more easier way of managing our expenses as an organization.

Review Source

Chris T.  
Solutions Architect  
Computer & Network Security  
Used the software for: 2+ years

### "Good expense report tool"

June 3, 2025

5.0

If your organization is a big SAP shop then this is a good expense report tool. My personal preference is Expensify, but this is a good solution overall.

Pros

Good mobile app which makes it easy to capture receipts with your phone camera. Concur scans the receipts and fills in the details. You can also forward any email receipts.

Cons

It is my 2nd favorite expense report app behind Expensify. The features are basically the same, but I find Expensify more intuitive to use.

Review Source

Johna D.  
District Manager  
Medical Practice  
Used the software for: 1-2 years

### "SAP Concur Review "

January 20, 2026

5.0

I thought it was user friendly and easy for a first time user to use for expenses. I trained several employees on how to use it with ease.

Pros

I thought it was easy to use the desktop and app for all expenses needed. I never needed to reach out to customer support for help.

Cons

It didn't save photo receipts from the app to the desktop. I had to reenter them if I used the desktop.

Review Source

AR

Anitha R.  
Senior Technical Specialist  
Financial Services  
Used the software for: 6-12 months

### "SAP Concur"

February 9, 2026

5.0

Pros

I also appreciate the ability to automate certain rules (expense categories, spending limits, approvals). This helps prevent many errors and ensures better compliance, which is essential in the financial sector. Overall, it is a reliable tool that brings real structure to expense management.

Cons

Although the interface remains functional, it could be more modern and more intuitive, particularly for new users.

Review Source

TC

Torey C.  
Junior Golf Tournament Manager  
Sports  
Used the software for: 1-2 years

### "Gets the job done!"

December 8, 2025

4.0

Overall, does what it is designed to do! The smartphone app is easy to use for team members that may be traveling and need to submit an item quickly.

Pros

is great for companies where multiple employees are using a company credit card or submitting expenses for reimbursements. The automation of recording charges is great!

Cons

It is very difficult to search for coding items. The search entry must match exactly. If you have many options it can cost more time making it more difficult to navigate.

Review Source

VR

Verified Reviewer  
Admin  
Accounting  
Used the software for: Less than 6 months

### "Efficient and Convenient Expense Management Tool"

May 9, 2026

5.0

My experience with has been very positive. It helped simplify expense tracking and made the reimbursement process much more efficient and organized

Pros

makes managing expenses, travel, and reimbursements much easier and more organized. The platform is easy to use, helps save time, and keeps everything in one place.

Cons

Some features can take a little time to learn at first, but overall the system works well once you get familiar with it

Review Source

TW

Tammy W.  
IT Analyst  
Oil & Energy  
Used the software for: 1-2 years

### "Expense reporting fast and easy"

December 4, 2024

5.0

Overall, our experience with has saved us time and money by allowing users to snap and upload a picture of the receipt without having to be logged into their computer. It has also accelerated our approval process allowing for expenses to be paid in a more timely manner.

Pros

We have used for a couple of years now and it has made our expense reporting fast and easy. The photos on the go for receipts has been invaluable.

Cons

The only thing I don't like about is to have to do a header report summary. This is double work as all the same information can be found in each expense.

Review Source

JG

Joel G.  
Director of Operations  
Veterinary  
Used the software for: 1-2 years

### "Desktop Version is Great. "

February 22, 2026

4.0

Pros

The desktop version is extremely easy to use. Importing expenses is very easy. Managing expense reports is also easy.

Cons

The web app makes it difficult to select files to upload. Also, moving expenses to other reports isn’t as easy as it is on the desktop.

Review Source

JH

Jamon H.  
Director - Treasury Operations  
Industrial Automation  
Used the software for: 2+ years

### "Robust and user-friendly solution for expense approval and travel management"

May 24, 2025

5.0

Pros

User friendly with virtually no training required, even for non-accounting folks. Slick user interface. Robust connectivity via mobile application.

Cons

Reporting module can be a challenge to navigate. Managing approver flow with complex organizational hierarchy is not easy.

Review Source

MT

Mallory T.  
Executive sous chef  
Food & Beverages  
Used the software for: 1-2 years

### "Expenses done not at my expense."

February 15, 2026

3.0

I have had to use excel sheets, other websites and paper to do expenses and it was always so time consuming, SAP really saves time and effort.

Pros

I like that Sap allows me to upload all my receipts at once and then ties them to my expenses. It makes it was less tedious than other expense reports.

Cons

I do not have an issue with , sometimes I feel like too much information is asked but I think that is my companies choice not SAP's.

Review Source

KB

Kanika B.  
Recruitment Manager  
Human Resources  
Used the software for: 1-2 years

### "SAP Concur - A great expenses management software "

June 13, 2025

5.0

is a fantastic application that offers very user friendly features. From integrating with third party apps like Uber and many card providers to automatically populate fields across for filing expenses, it extends to offer on the go app in the phone to manage expenses. It’s great to see the user friendly updates as well on an ongoing basis.

Pros

Concur makes expenses seamless as it integrates with Uber and many other vendors to offer support across purchases and filing of receipts

Cons

At some places, the software seems to jump off when it comes to stating GST or non GST option - it switches this to none and gives an error. Has happened to me a few times now

Review Source

JO

John O.  
Finance Officer  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Great Intro to Spend Management Program: SAP Concur"

January 16, 2025

5.0

Pros

is a robust expense management tool which I highly trust. I like that it automates expense management which eradicate fraud in my organization. Billing and invoicing automation is another great aspect about this program.

Cons

The glitches I used to experience on my iOS mobile application are no more since they were fixed automatically when I updated the application.

Review Source

DS

Dilak S.  
Senior Experience Designer  
Design  
Used the software for: 2+ years

### "Iconic and Full-featured Accounting Program: SAP Concur"

February 20, 2025

4.0

Pros

was straightforward to implement and use. I like that it makes it easy to create and customize invoices automatically.

Cons

The mobile application is not available for download on  App Store but I acquired it from the vendor website.

Review Source

NC

Nick C.  
Video Production Specialist  
Banking  
Used the software for: 1-2 years

### "Easy to use"

January 23, 2026

4.0

Overall it is an easy app to use with clear controls and I've encountered only one issue since I started using it.

Pros

It is easy to file expense reports. Everything is clear and easy to understand helping to get things processed quickly.

Cons

I had a technically issue arise that would not let me attach an expense to a specific report. That ended up delaying the report by a few days but the issue was eventually solved.

Review Source

GM

Georgeta M.  
AP representative  
Outsourcing/Offshoring  
Used the software for: 2+ years

### "Great product for expense management, travel and accounting"

February 10, 2025

5.0

A great product, easy to use for expense reimbursement and expense management, for storing the receipts/invoices and for accounting.

Pros

has a simple and easy to use interface for end users. It is very easy to create an expense report and submit it for reimbursement, it takes all the data from the receipt itself, no need to input manually.

Cons

I have nothing negative to recall regarding this application.

Review Source

TH

Tammy H.  
Accounting Clerk  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "I love Concur"

February 2, 2026

4.0

I've used Concur for years and I think it's the best system out right now and the customer service is awesome.

Pros

Love the customer support, always very helpful. Great value for the cost. Website is very easy to use.

Cons

It can be difficult when booking several flights at once and getting their seats close to each other.

Review Source

MD

Mitchell D.  
Services Associate  
Food & Beverages  
Used the software for: Less than 6 months

### "Good software for expense tracking"

April 23, 2025

4.0

Overall a very good software and easy for its designed purpose, however at times it can feel easier to purchase airfair via the airline

Pros

Concur is really useful for planning complex trips that span across different cities or timezones all in one place

Cons

Sometimes it can be rather hard to figure out the UI just by inference, and often times it can timeout during finalization

Review Source

PD

Pat D.  
Sr. Director  
Hospital & Health Care  
Used the software for: 2+ years

### "SAP Concur has not transformed and has fallen behind"

May 22, 2025

3.0

got the job done but now seems like it will not scale well with our growing organization and the user experience has not kept up

Pros

Concur is a lower cost reimburement platform and once integrated makes it easy to use on the back end

Cons

Concur has not transformed much and other platforms have much better user experiences and make it easier to submit reports

Review Source

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