# Page 31 | SAP Concur Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 31 - Is SAP Concur the right Accounts Payable solution for you? Explore 2238 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/380/Concur-Expense/reviews --- SAP Concur 4.3 (2238) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated February 17th, 2026 # Page 31 - Reviews of SAP Concur ## Showing most helpful reviews Showing 751-775 of 2238 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Kristen H. Registrar & Director of Academic Services Used the software for: 6-12 months ### "Easy to use and simplifies expense reporting" May 7, 2018 5.0 Saves time, easy to use, simplifies expense reporting. Pros Both the mobile app and the website are easy to use and MUCH simplifies the process of submitting expense reports. Paper receipts are a thing of the past and I can code expenses and post photos of receipts on the go. Everything my accounting department needs from me is in one place and because everything is done online I don't have to track down physical signatures for expense approvals. Love it! Cons There is some functionality I wish I had as an end user (like adding a new project code) that I need to request from our accounting department administrator but I am unsure if this is an internal setting or a software limitation. Review Source VR Verified Reviewer Sponsorship Non-Profit Organization Management Used the software for: 1-2 years ### "Great expense management suite" January 9, 2019 5.0 We have adopted this system for all cash related advances and travel reimbursements. I realized with use the system is not bad at all. I had had so many reservations when it was introduced Pros Less paper work clear approval flows split cost allocation is quiet useful for separating expenses in the event of combined budget lines Cash advance policy enforcement through managing retiring timelines I like that I can apply a cash advance on behalf of someone else Cons Limited definition of expenses sometimes confuses the user Mismatch of approvers delays the approval flow Review Source ED Erin D. HR & Benefits Manager Hospital & Health Care Used the software for: 2+ years ### "Great Expense Software with ALOT of funcionality" October 3, 2019 4.0 This has truly been a lifesaver with regards to accounting for everything we are paying out as well as monitoring things that shouldn't be expensed. This was a game changer. Pros This really makes keeping employees expenses together, especially when you have a large population that travels. The reporting is great, integration with company credit cards, the system will create an expense report for you according to some rules you set up. Works great and has made expense reporting much easier to where I am not losing money now since I report everything easily. Cons The hotel and travel portfolio can take some time to get use to. This system has so much functionality that it does take some work at learning it all and for a minimal user it can be overwhelming. There are tools to help everyone. Review Source KN Kathryn N. Director of Operations Construction Used the software for: 1-2 years ### "Good for larger companies that have major expense tracking" September 9, 2020 4.0 Set up was lengthy, but customer support was very good. In the end it was not worth the expense. The syncing process did not save us any time, so it ended up not being worth it to keep the product. Pros We liked the transparency this program provided to us in being able to see where invoices were in the review process between departments. It gave us good reporting and control over the invoice approval process. Cons It is expensive for a small business, and syncing the program with our accounting system was a cumbersome process, both in the initial set up and each time that we had to sync to transfer data. Review Source Nathan B. Product Manager Financial Services Used the software for: 2+ years ### "The (Awful, but..) Concur-rent Champ of Expense Management" November 12, 2023 3.0 Pros User-friendly, easy to use. Integrates with airlines and hotels. Controls travel expenses effectively. Efficient approval flow. Cons Lacks provision for refunding cancelled transactions. While relatively easy to use, the UX is a little horrid. Review Source VR Verified Reviewer Best suited for business for managing and claiming expenses Information Technology and Services Used the software for: 2+ years ### "Best suited software for expense management and claiming" August 4, 2022 5.0 Pros Expenses can be easily managed and claimed. Also, it is really easy to use and approval process is smooth. Cons Sometimes due to network drop, software takes time to update the data but it is not software issue only. Review Source VR Verified Reviewer Director, Workforce Management Outsourcing/Offshoring Used the software for: 2+ years ### "Good business travel app" April 2, 2020 4.0 Really good at what it does, with a great support team behind the scenes. Pros This is an above average business travel app. To take full advantage of its features, make sure your admin team is adequately trained. Cons I can often do d better prices outside of the website. If your company "prefers" certain vendors/chains, it pays to look outside the app for better pricing (if you're able). Review Source VR Verified Reviewer Gerente de Distrito Regional Pharmaceuticals Used the software for: 1-2 years ### "It is a user-friendly software to navigate and easy to use." March 27, 2018 5.0 Greater financial control of expenses, more accurate data, saving time in administrative procedures. Automates the travel and expenses process by importing many of the necessary data to file a claim for travel expenses, credit cards and electronic receipts. As a result, much of the manual process of filling out an expense report is eliminated. The automated pre-filling of data also helps increase accuracy. In addition, having all this data in one place means that it is accessible and can be used for reports, with the appropriate level of detail necessary to keep the management team happy. Pros Most CFOs want to make sure they select a solution that will help them manage their travel and expense bookings. The Concur solution does this, of course, but also improves the visibility of expenses, while ensuring compliance with the latest VAX and tax regulations of the SAP. Cons As a user, the most cumbersome of the system is having to upload the photos of the consumptions made. This takes a lot of time. Review Source VR Verified Reviewer Manager Hospital & Health Care Used the software for: 2+ years ### "I use concur regularly to track (work-related) travel expenses for reimbursement " March 19, 2018 3.0 Pros The level of granularity is very useful for the data and finance teams. Additionally, the smart phone app comes in very handy and makes it easy to track expenses and upload receipts. Cons The level of granularity can also be a hindrance at times. Ideally, would like to be able to eliminate certain fields so that it isn't so overwhelming to fill out expense reports. Review Source Pam N. E-Business Analyst Wholesale Used the software for: 2+ years ### "Concur streamlines the Process for Getting Reimbursed for Expenses" October 22, 2019 4.0 It has really simplified things so that I do not have to photocopy things and it is all electronic based. Pros The Mobile App allows me to easily snap photos of my receipts and create expense reports so that I do not have to keep my physical receipts. Cons The amount of time the process takes, but that is more of an internal issue - approvers need to stay on top of their email. Review Source lkR luz karime R. gerente Food Production Used the software for: 2+ years ### "So far I have been doing very well with this platform." February 16, 2022 5.0 very practical tool for managing the accounting of a business, it is very organized and complete, in addition to being safe and reliable. Pros I like it very much, it is a very reliable and safe tool to manage my accounting. Cons At first it seemed a bit complex. But nothing that cannot be solved with practice and knowledge. Review Source JG Jennifer G. Teacher Education Management Used the software for: 2+ years ### "Streamline & easy!" July 19, 2020 4.0 I have loved how it helps with making expense reports in real time. For example, if attending a conference, you can just keep a running report of every expense as it occurs. Snap a photo & add it to the report. Gone are the days of having to keep all the receipts and then finding the paper form at work later, Writing everything down & submitting all receipts. Also, approval & payment is streamlined and can happen faster! Pros I absolutely love how the expense report & paying goes paperless with this. It streamlines the process so reports get sent immediately the proper person for approval. You receive email alerts as it goes through the channels of approval, all the way to payment for reimbursements. Cons Sometimes it is difficult to know what to enter where, but that is likely not a Concur problem. As a user, knowing the difference between an expense & report could be an issue. Review Source OC Olivia C. CSL Construction Used the software for: 2+ years ### "Efficient app! " May 6, 2023 5.0 Pros This is a great and efficient app to easily pay employees that I find saves so much time. Cons Not much I would change at all with Sap, it’s very accessible and has everything I need and more! Review Source RA Rijas A. Program Manager Telecommunications Used the software for: 2+ years ### "Simple, fast and easy to use product" September 29, 2022 4.0 Smooth experience, easy to use web and mobile playform. highly recommended Pros Easy of use, mobile app and easy receipts upload functionality, single sign on feature is very handy too Cons I don't remember having difficulty using this product nor do I feel any feature is missing. It has all the features I needed for my requirement Review Source BP Brittany P. CSR Hospitality Used the software for: 6-12 months ### "Fast and user friendly" March 8, 2020 5.0 It was wonderful! I liked using it everyday! It saved all of my information for me so I would just copy becasue I drove the same route everytime! It did the math for me so I knew what to expect on my check! It was awesome Pros It does the work for you! I used this product daily when I got paid for mileage I drove. it would put the address in for you. It saves your last input so if you travel same route you can just copy from last route! Simple and user friendly! It adds up total mileage and pay for you! Does the math instantly for you too see right then! Cons Nothing, it was simple and easy to use daily Reason for choosing SAP Concur It was simple easy and cheap! Did all the work for us! It worked wonders for our company! And all employees that traveled loved it! Review Source VR Verified Reviewer Sr. Director of Business Development Internet Used the software for: 1-2 years ### "Great Expense Software" May 14, 2019 5.0 Pros I have used Concur at several jobs and still prefer it over alternative expense systems. Concur simply makes it easy and convenient to enter your expenses in a stress free way, whether you are using their app or on desktop. I am a fan of the fact I can book travel directly though their website as well as their various partnerships to allow for a seamless experience in getting expenses into reports. Cons Sometimes the app can be buggy which will not allow for mileage portion, but that is a rare occurrence. Review Source VR Verified Reviewer Sr. Billing Specialist Marketing and Advertising Used the software for: 6-12 months ### "Easy Software to Use" August 27, 2021 4.0 Pros I like how intuitive this software is and how easy it is to teach someone how to use. Cons It's a little clumsy when having to allocate an expense and was a little difficult in learning how to search. Review Source VR Verified Reviewer Senior Graphic Designer Sports Used the software for: 1-2 years ### "First Experience with Expense Reporting" December 30, 2018 4.0 Pros As my first experience with having to submit expense reports, I think that Concur is relatively user-friendly and simple to figure out. I have only used the desktop version rather than the mobile version, and with very little instruction I was able to figure out how to start new reports, attach receipts, etc. Cons I was unable to get the mobile version of the app to work on my phone, which was due to the fact that I don't have the level of security on my phone that they require. While this is understandable, it is still a bit inconvenient. Review Source GR Gena R. HR Director Used the software for: 2+ years ### "Mature tracking system with lots of options" February 26, 2019 4.0 It's a really great tool if you are a big or small company and want an easy way to manage expenses. Pros The ability to use Concur on the go for all your expense needs is really handy. I've used Concur for the last 8 years as both a user and administrator and I find it extremely user friendly and easy to navigate. You can also customize different options depending on the business unit you support. For example, if you want to put in different expense restrictions for sales teams versus HR teams, you can easily do so. It's great to use on the phone as you are able to take pictures quickly and expense on the go! Cons When we were negotiating contracts, it was a bit of a mystery to nail down final cost. That being said, the cost is fair once finalized. Review Source SS Sue S. AP Specialist Construction Used the software for: 2+ years ### "SAP Concur" February 18, 2021 4.0 We had a huge issue with some of our employees not being able to create and submit reports for hours. They started to give up and we were months behind in our expense reports. It took me nearly a year of working with Concur to finally learn that our best bet was to pay for a full company upgrade. The system has worked well since then, but it was an expensive product before the upgrade... Pros As an administrator, I appreciate the ability to proxy in to the employee's page to help them resolve issues. It is very helpful to look at the exact problem they are having and work with them to fix the issue. Cons We had to do an upgrade to the product and the Administrator fields are quite different and I was locked out of administration that I previously had access to. I had to take additional training to gain these accesses back. Review Source Shelby H. Assistant Used the software for: 1-2 years ### "It takes awhile to get the hang of the travel portion" June 25, 2018 4.0 Pros I like that I can, if needed, book all flights directly through Concur. I like checking flight prices between Concur and other research to find the best price. I like how I can be assigned as a delegate to enter information for another traveler. Cons Concur can be restrictive and time consuming when trying to select preferred flights and will show flights that are no longer available for purchase. I wish there was an option to save a preferred flight so I can log in later and not have to search again. Review Source VR Verified Reviewer Program Planning and Control Analyst Aviation & Aerospace Used the software for: 1-2 years ### "Expense reports via concur" January 15, 2019 3.0 I have used Concur a few times to expense travel costs at work. Overall, my experience has been positive but I think there could be improvements to the system, such as recognizing new charge numbers quicker. Pros Itemizing feature and ability to review before submitting expense report to your boss. Cons Concur is not very user friendly. I know coworkes that dread putting their expense report together so they ask the site administrator to process it through Concur for them. Also, the lag between a charge number being open in SAP and the charge number being recognized in Concur is too long. Review Source CM Carolyn M. Assistant to the Directors Education Management Used the software for: 2+ years ### "Great to track expenses and not save receipts" July 23, 2019 5.0 This is a great product when I expense report for 5 people. I can keep everything organized without using paper files. Pros This software allows you to attach receipts so that you don't have to save them in a file drawer. You can always go back and look at previous expense reports. Cons It can be a little complicated when itemizing expenses but it just takes some training and practice to use that feature effectively Review Source BY Brian Y. Service Manager Semiconductors Used the software for: 2+ years ### "Easy to use expense and reservation package." October 22, 2019 5.0 We have used this program for years an are very happy with it's stability and functionality. Pros This package is easy to use and works well for companies with remotely located employees. Booking travel and submitting expenses is simple and the apps make it even more functional. Cons This program works well, but importing receipts can be slow and the App can struggle at times if no internet access is available. Review Source CK Cheryl K. Financial Analyst Computer Software Used the software for: 1-2 years ### "Great Tool for Travel Expense Management" January 30, 2020 5.0 Our company uses Concur to manage, approve and track travel expenses. Since we started using Concur, we've been able to institute better controls and approvals processes. Expenses are better tracked and the documentation is clean and clear, and easy to research if a question arises during year end auditing. Concur has made it easy to keep better track of expenses and organize the documentation. Pros It's a powerful tool to allow the Finance department to track and match travel expenses by employee. It allows for controls and approvals for all expenses, so we have a very clear record for audit purposes. Receipts are attached and tracked. Everything is fully documented and the Finance team is very happy with Concur as a tool for this purpose. Cons Training new employees to use the software takes some time and there's a learning curve to bring them up to speed. This is due to the robustness of the program and the way we've integrated it with our other accounting software. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.