# Page 35 | SAP Concur Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 35 - Is SAP Concur the right Accounts Payable solution for you? Explore 2238 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/380/Concur-Expense/reviews

---

SAP Concur

4.3 (2238)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated February 17th, 2026

# Page 35 - Reviews of SAP Concur

## Showing most helpful reviews

Showing 851-875 of 2238 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Scott K.  
EVP of Sales  
Automotive  
Used the software for: 2+ years

### "Easy to Use; Works WELL"

October 15, 2019

4.0

positive; i like the report summaries you can pull & review

Pros

You can automatically import all of your receipts & set up electronic receipts, lessoning the chance of losing a receipt.

Cons

It duplicates charges t times & it can be confusing at times to make the yellow flags go away so this is a CON

Review Source

VR

Verified Reviewer  
SAP Basis Consultant  
Computer Software  
Used the software for: 1-2 years

### "Great Expence Reporting "

September 26, 2022

4.0

Pros

1\. Nice and easy Reporting Interface. 2. So right and justified Reporting System. 3. I would say in 5 steps you can submit your report.

Cons

Nothing specific, just want to highlight that Workflow of the Reports approval needs to be much clean.

Review Source

JH

Jonathan H.  
Engineering Administrator  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "Concur is great for expenses!"

April 14, 2022

5.0

Pros

Once you figure out how to navigate Concur doing your expenses can be easy. Adding receipts and recipients is easy.

Cons

Learning how to get through your expenses can be challenging at first. I don't like how searching for flights has to be selected with a hour amount in and out. I would like an all day options instead of having to choose up to 9 hours.

Review Source

Adrienne D.  
Office Manager  
Construction  
Used the software for: 6-12 months

### "It's okay, but not for us. "

February 7, 2019

4.0

Meh. I've figured out how to make it work for me, and how to work within its confinements, but it's been quite the road and frustrating at times.

Pros

Concur has a LOT of features to customize. It's truly made for larger business and functions as such. For smaller ones, or those (like us), who need specific things, and wish to make life easier, it isn't so good.

Cons

Customer service is a bit trying. They're definitely available, just not very helpful. A lot of times, we're needing something, and just can't get it. Reports in chronological order, for example. No? They're displayed in order of entry. Makes no sense.

Review Source

VR

Verified Reviewer  
Digital Marketing  
Environmental Services  
Used the software for: 1-2 years

### "Very good travel expense report tool!"

December 9, 2019

4.0

Overall I'm satisfied with SAP Concur and enjoy how once learned, it is easy to use.

Pros

I like how easy SAP Concur is to use. You can link the credit card of choice to the account and not worry about keeping the receipts (unless your company policy states so). It will keep track of all of your purchases and you can create separate folders for the type of expense. The best feature is creating expense reports with ease.

Cons

There is definitely a steep learning curve if you want to do more then just upload your travel expenses. If you want to book travel, track mileage and customize the expense reports, you have to dig deeper into the tool. From time-to-time, there is also an issue with uploading the receipts and it might take longer to upload the given picture.

Review Source

MM

Matthew M.  
Sales Manager  
Airlines/Aviation  
Used the software for: 2+ years

### "Concur gets the job done"

October 16, 2019

3.0

Good but it still is very time consuming. Use of the app lowers the amount of time to complete expense reports

Pros

Easy to add expenses and people to the expense.

Cons

Starting an expense can be a little confusing in the first screen. Also the expense matching or link does not work very well

Reason for choosing SAP Concur

It was part of a larger travel booking system

Review Source

HM

Haley M.  
Massage Therapist  
Health, Wellness and Fitness  
Used the software for: I used a free trial

### "Concur"

December 13, 2022

5.0

Pros

Accounts payable and receivable are easy to use

Cons

There could be a few features that could be improved

Review Source

LR

Lisa R.  
Community Manager  
Real Estate  
Used the software for: 2+ years

### "SAP Review "

September 13, 2022

5.0

The main issue is being able to submit and track our GL codes to help keep budgets in line.

Pros

This software is user friendly, and is great for GL tracking. I especially like the ability and convenience of receipt scanning.

Cons

Having to manually add users with certain reimbursable charges.

Review Source

Tércio Y.  
Systems Tester  
Telecommunications  
Used the software for: 2+ years

### "One of the best expense and travel report tools"

November 18, 2019

4.0

One of the best tools for travel and expense reporting, it has several features. One of the features that stands out is the expense auto-matching. Apart from the web client it also has a mobile app, supporting IOS and Android. Depending on the size of the report, and the number of expenses, some tasks times time, for instance allocating expenses.

Pros

It has a web version, but it also offers mobile (IOS and Android). It has lots of features, like single sign-on (SSO), expense auto-match, integration with 3PP and much more.

Cons

Depending on the size of the report, tasks may take lots of time to complete, for instance allocating expenses. SSO sometimes does not work, and you have to reload the page.

Review Source

VL

Valerie L.  
Senior Marketing Manager  
Leisure, Travel & Tourism  
Used the software for: 2+ years

### "Manage your expense and vendors invoices in one system"

January 13, 2023

5.0

Pros

I like to be able to do expense reports and submit vendor invoices in one place.

Cons

The itemization section is a little bit difficult to understand at first

Review Source

VR

Verified Reviewer  
Product Owner/Scrum Master  
Computer Software  
Used the software for: 2+ years

### "Easy to do an expense report"

December 3, 2019

4.0

Easy to take a picture of the receipt and be able to enter expenses at the time of the expense.

Pros

It is really easy to track and enter your expenses for your business trips. Makes it really easy to submit them for approval.

Cons

Everything with this software was really easy to use and I don’t have any complaints with how this works.

Review Source

TG

Taylor G.  
Senior Manager, Brand and Content  
Hospital & Health Care  
Used the software for: 2+ years

### "Necessary for business, but a pain for employees"

June 15, 2021

4.0

Overall, I'm not disappointed in any experience with Concur, but I also don't think I'd instantly recommend it to other businesses. It takes all of the fun out of booking travel.

Pros

On a scale of 1-5, I'd say Concur gets a 4 for ease of use. It's certainly not the worst booking software I've used, but it's not the best either. I do like that this makes booking via company cards really simple, plus the approval process for employee travel is straight forward as well.

Cons

I would love if this would integrate some way with the various airline apps - looking up all of my confirmation numbers and adding them can get old. The overall user experience leaves a lot to be desired too. The platform looks like it was last updated in 1995.

Review Source

PK

Prajwal K.  
Seller Support Associate  
Information Technology and Services  
Used the software for: 1-2 years

### "A good software for expense management and reporting"

April 14, 2022

5.0

Pros

I have been using SAP Concur since the time i have joined office for my monthly expense reporting and reimbursements, The work becomes easier as the reports once submitted are processed and reviewed automatically by the concerned team, and reduces the efforts of manual submission and followups.

Cons

Overall satisfied with the resources available.

Review Source

aD

arnaud D.  
Actuaire  
Insurance  
Used the software for: 1-2 years

### "Une solution incontournable !"

December 3, 2022

5.0

Utilisation instinctive et simple

Pros

Il est très simple de scanner ses reçus pour les notes de frais ! Le design est très beau, clair et propre.Cela donne de la visibilité pour la gestion des dépenses. Concur est incontournable !

Cons

J'ai dû demander de l'aide sur le support une fois, on a mis beaucoup de temps à me répondre....Sinon je ne vois pas d'inconvénient à cette appli très pratique.

Review Source

VR

Verified Reviewer  
Analyst - Financial Services Analytics  
  
Used the software for: 1-2 years

### "Decent user experience. Not perfect, but I can't complain"

August 2, 2018

4.0

Pros

This software is straightforward to use. My company uses it for expense reports. I was never given any training or information on how to use this software, but I was able to figure everything out on my own without much friction. Some features like the built-in mileage calculator are nice, as not every expense software has these.

Cons

This software does not load very fast. I don't like spending a lot of time on administrative work like expense reports, so the load times are annoying when I am in a rush. Also, occasionally (but not that often) a report will be flagged with an error, even though no error is apparent. One time I had to start over from scratch because the expense report would not submit no matter what I changed. It kept being flagged for errors.

Review Source

RJ

Rocibel J.  
Assistant  
Pharmaceuticals  
Used the software for: 2+ years

### "Concur the best business expense app"

April 23, 2021

4.0

SAP CONCUR, seems to me the best tool to manage the informal expenses (managed by the managers card), in a controlled and efficient way with each support, and breakdown into each expense.

Pros

What I love most about concur is the possibility to charge the expenses and associate them to each invoice, the possibility of being able to place them by currency. Also, the invoices can be broken down among the diners.

Cons

The fact that invoices are only accepted for uploading in PDF format.

Review Source

VR

Verified Reviewer  
Marketing Specialist  
Computer Software  
Used the software for: 2+ years

### "Easy to use platform for all your company expenses"

August 5, 2019

5.0

Overall, very easy tool to learn and use and I appreciate when it mentions the stage of your expense report so you can know when to expect your money back in your account.

Pros

Concur is a very easy to use tool to track your company expenses. The drag and drop receipt feature removes the frustration of dealing with multiple receipts after a tiresome business trip.

Cons

While the button are easy to use and understand, to me, it doesn't make sense to have the Start a report and Upload receipts buttons essentially accomplish the same thing. Perhaps they could use that property to add a different functionality like View your dashboard or home button.

Review Source

VR

Verified Reviewer  
Research Coordinator- Consumer & Market Insights  
Chemicals  
Used the software for: 2+ years

### "Easy Travel Booking"

January 25, 2019

5.0

Pros

The ability to book all your travel and have it incorporate charges directly from your corporate card. It also is very user friendly.

Cons

The hotel breakout portion under itemizations can be tricky and has to be broken out evenly to make the charge go through.

Review Source

VR

Verified Reviewer  
Senior Executive Secretary  
Education Management  
Used the software for: 2+ years

### "Concur"

November 28, 2018

4.0

Concur expense helps us keep our expenses organized.

Pros

I like that the receipts for airline tickets and hotel stays purchased through Concur automatically populate. I like that you can copy reports.

Cons

I do not like that this software runs slowly. It takes quite a few seconds to save your changes to an expense.

Review Source

DB

Daniel B.  
Team leader  
Logistics and Supply Chain  
Used the software for: 2+ years

### "SAP concur"

February 10, 2023

4.0

Solid system once you have learnt how to use it

Pros

Once you are trained and experienced with the system it is great

Cons

Very complex system for a beginner, but once you master the system it is great

Review Source

HW

Heather W.  
Service Manager  
Food & Beverages  
Used the software for: 1-2 years

### "Handy for Expenses"

April 2, 2020

4.0

Overall, it does everything we need it to. Individual employees can each add in their expenses, making it easier for the consent as a whole to keep track of everything. It takes a while to get used to, but does a good job of keeping everything organized in a way that's easy to manage.

Pros

Concur is a pretty good product for keeping up with expense reports. It's fairly intuitive, and not too difficult to use once you start getting it figured out. It has everything I need to keep up with day to day expenses. They have a pretty good technical support team as well.

Cons

It wasn't easy to integrate. We had some issues in the beginning in trying to get accounts set up for thur people submitting expenses, but the technical support team was fast to get things fixed for us. Once we got the hang of it, we had fewer issues. It isn't incredibly user friendly, though.

Review Source

Abhishek A.  
Senior Ops Manager  
Internet  
Used the software for: 2+ years

### "Convenient"

March 22, 2019

4.0

Pros

Concu'r expense reporting tool + the mobile app to upload expense is good to have product for organizations.

Cons

A more intuitive UI would be nice to have. At time it is very difficult to identify and solve for the errors while submitting expense reports.

Review Source

VR

Verified Reviewer  
Marketing Manager  
Computer Software  
Used the software for: 1-2 years

### "Standard Experience, Effective for the Business"

October 8, 2021

4.0

SAP Concur is probably great for business decision-makers, but users still have to deal with the outdated interface and unintuitive menus.

Pros

The system isn't glitchy or buggy, and sync's data well across our teams. I haven't encountered issues with anything in the application itself which is a pretty big deal when you're dealing with accounting and finance.

Cons

It's not user friendly. For roles that won't use it everyday as part of their core responsibilities, it can be confusing or easy to make errors without realizing it. You need to robust business processes and internal support in place to keep it working effectively. That being said, it still gets the job done.

Review Source

VR

Verified Reviewer  
Software Developer  
Computer Software  
Used the software for: 1-2 years

### "Easy to use for submitting expenses"

November 5, 2019

4.0

The mobile app is nifty for when you're traveling for business and want to add an expense on the go.

Pros

I like that I'm able to take a picture of my receipt in the mobile app and able to add it to my expense report right away. The form is easy to use and understand. I haven't had any issues submitting reports.

Cons

Depending on the number of options available in the form, it could be overwhelming to look at, but I think the UI is improving so the experience will be better.

Review Source

JC

Jason C.  
Head of Security Assurance  
Financial Services  
Used the software for: 2+ years

### "Expense Management made easy"

September 20, 2023

5.0

Thoroughly enjoy using this application and would definitely recommend to others for managing expenses within a business

Pros

SAP Concur integrates seamlessly with other systems (i.e. Payroll) to ensure that expenses are managed efficiently. The application is intuitive and easy-to-use which makes submitting expense claims a user-friendly experience.

Cons

The only negative aspect is the uploading of receipts and attaching them to Expense Claims - this can be clunky at times and does not always upload when expected.

Review Source

Talk to a Capterra advisor for free and get results within 15 minutes.