# Page 41 | SAP Concur Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 41 - Is SAP Concur the right Accounts Payable solution for you? Explore 2252 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/380/Concur-Expense/reviews

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SAP Concur

4.3 (2252)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated May 29th, 2026

# Page 41 - Reviews of SAP Concur

## Showing most helpful reviews

Showing 1001-1025 of 2252 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Content Field Support Specialist  
Publishing  
Used the software for: 1-2 years

### "complete expense report from phone or web"

May 10, 2018

4.0

Pros

The newly updated app allows for a much more efficient process of uploading photos of receipts - a wonderful improvement!

Cons

At least in the capacity that I use it for my company - I find that at times coding each expense can be difficult as there isn't room for a lot of explanation for the choice options.

Review Source

VR

Verified Reviewer  
Engineering Leadership Development Associate  
Mechanical or Industrial Engineering  
Used the software for: 6-12 months

### "SAP Concur provides a user-friendly platform for expense and travel management."

October 25, 2018

5.0

Pros

My favorite part about this software is the mobile app.

Cons

Sometimes navigating the expense reporting is difficult.

Review Source

Andy F.  
Director of Strategic Content  
Higher Education  
Used the software for: 2+ years

### "Easy to use, scalable for large enterprises"

February 20, 2019

4.0

Pros

Concur's strength is its ability to manage the volume of expense types a large enterprise might have. The mobile app is particularly useful for its receipt capture feature where users can take photos of their receipts to submit with their reports fairly seamlessly. One-click approval is efficient and means quicker reimbursement for employees.

Cons

The hotel expense reporting is a little cumbersome in its delineation of taxes and per-night rates, but recent updates have improved this dramatically.

Review Source

Jason N.  
Intelligence SME  
Government Administration  
Used the software for: 1-2 years

### "It does the job"

April 6, 2019

5.0

It's def a good option for your business

Pros

I like that it has enough features to capture everything you need for your expense reports. Nothing is left unchecked when you finish your report.

Cons

It's always tough to have a super user friendly interface with expense reporting. Concur does a decent job of this but it could always be better with less clicks.

Review Source

PM

Patrick M.  
Sales Engineer  
Electrical/Electronic Manufacturing  
Used the software for: 6-12 months

### "Helpful App"

November 16, 2023

4.0

Pros

I like the mobile feature for expenses where you can upload a photo of a receipt and it stores it in your profile until you are ready to expense it.

Cons

The mobile app in conjunction with an Authenticator has caused problems. I was prompted with a QR code to scan in the app to set up the authentication so I would need another device to scan the code. Luckily I have an IPad however the option of copying the QR code as text for manual entry was no functional so I imagine some users are stumped.

Review Source

ES

Erin S.  
CEO  
Apparel & Fashion  
Used the software for: 6-12 months

### "Convenient for employees to use"

August 3, 2023

5.0

Pros

Easy to use and walk new employees through. Ability to upload required receipts/documents as needed.

Cons

Mileage tracking can be finnicky when accessing on mobile.

Review Source

Juan Carlos H.  
Analyst  
Banking  
Used the software for: 1-2 years

### "Effective expense management tool"

January 23, 2023

5.0

Overall, it helped me file my reimbursements effectively. Even if it was not perfect all of the time, I can say it is effective.

Pros

This system allows us to keep track of all the expenses we have as well as keep track of the working hours in each activity and determine the amount invested in each. We can avoid mistakes by warnings of duplicate payments.

Cons

The only problem I have encountered is that as long as the expense report is submitted, if it is not approved within a certain period of time, it will be credited back to the account until you get to ping it.

Review Source

ER

Elizabeth R.  
Recruiter  
Consumer Goods  
Used the software for: 2+ years

### "Sap Concur - Expenses"

July 19, 2022

3.0

Pros

I like that there are a lot of different fields to select what you're looking for when submitting an expense.

Cons

When there are errors in the expense report, you aren't allowed to submit with errors. Sometimes this is okay, but there should be a way to submit regardless of errors. As there are special circumstances that the errors aren't correct for certain reimbursements.

Review Source

GR

Gajendra R.  
IT Specialist  
Information Technology and Services  
Used the software for: 2+ years

### "SAP Concur Review"

March 14, 2021

5.0

The level of automation in this tool is awesome ,majority of expense gets approved whithin time . Creating an expanse is very easy and one-off f best you can use this on your mobile so you can claim it any time and tracking is very easy.

Pros

One of the beautiful feature is you pay from your bussiness card and you can claim that expanse directly.

Cons

There should be provision where cancelled transition returned to user if it paid already. This is the one seem missing in this.

Review Source

CC

Chevy C.  
Solution Architect  
Biotechnology  
Used the software for: 2+ years

### "SAP Concur Review"

January 9, 2022

4.0

Good tool and not major issues with it. I've used plenty of booking/expense tools in the past and they are usually pretty standard, but I think Concur looks a little nicer which can be a welcome change in the world of boring, travel management tools.

Pros

\- Easy to control travel policies to ensure compliance - The mobile app makes it easy to upload receipts for expenses - The workflow management makes it easy to see where your entries are within the workflow process

Cons

\- Not a big deal, but I find the screen to be a little busy and can lead to more clicks needed to get through everything

Review Source

VR

Verified Reviewer  
Account Executive  
Computer Software  
Used the software for: 2+ years

### "Great Expensing/Reimbursement Tool "

February 1, 2019

4.0

I have loved my time using Concur. It makes reimbursements really easy.

Pros

I have used Concur for almost 2 years now. I have had a great experience with it. My favorite feature is the ability to take a picture of your receipt and have it automatically populate in the software. It saves a lot of time.

Cons

The software is fairly simple. When submitting your expense report, there are a few required fields that it makes you fill out. Most of the times, these fields dont matter to me so it is a little frustrating.

Review Source

MF

Mike F.  
VP of Marketing  
Marketing and Advertising  
Used the software for: 2+ years

### "Concur ...It's ok. "

November 9, 2016

3.0

Concur allows for some solid group buying across air, hotel, and travel options. Expenses can be easily paid for on a central corporate card or or individualized cards in the field. All expenses are easily transferred into a central accounting system for payments. The online AP and mobile AP are a little clunky at times, but function well enough. Overall, their customer service is ok and the cost is fairly reasonable however their are other solutions that work easier.

Review Source

HB

Hugo B.  
Auditeur financier  
Accounting  
Used the software for: 6-12 months

### "sap concur kpmg france"

June 27, 2023

5.0

Logiciel utile et performant permettant de piloter les dépenses réalisés au titre des missions/engagements

Pros

SAP Concur est pratique et simple d'utilisation, notamment dans son affectation aux différents codes engagements créés en amont par le cabinet permettant le chargement direct sur ces derniers depuis l'application mobile

Cons

Parfois la création de note de frais ou du moins l'affectation des dépenses à ces dernières n'est pas toujours intuitif. Aussi, le fait que les seules dépenses reconnues passent par le mobile peut être parfois contraignant.

Review Source

VR

Verified Reviewer  
Patient Services Manager  
Hospitality  
Used the software for: 2+ years

### "Online Expense Reporting"

May 9, 2019

4.0

This software makes expenses so much easier to track for everyone. It also makes others accountable for following up, and helps you track when expenses are due. You can also tailor it to your own business requirements which is helpful.

Pros

This software allows you to pass along expense reports quickly and efficiently. You no longer have to send emails back and forth, or wonder where your expense report is. You can see who has the report and whether it has been approved or not. Taking pictures of the receipt is super easy and allows you to attach them to the expense.

Cons

If you do not use the app and chose to attach receipts by scanning and saving the file, it is a fairly lengthy process. You can batch attach receipts though that make it easier. The other annoying thing about it is more of a user issue. If you do not know how to include all expenses in one report, each report has to be signed off on individually.

Review Source

Arun M.  
Assistant Manager  
Electrical/Electronic Manufacturing  
Used the software for: 6-12 months

### "SAP Concur"

June 24, 2022

5.0

Business trips bookings made very easy using this tool. I would recommend this tool for Offical travel booking and management.

Pros

SAP Concur mostly used for Travel booking and management. Very good tool for using official trip booking. Take tour advances made very much easier while using this application.

Cons

Sometimes we will upload the same image many times. Any cross checking method will be very useful.

Review Source

SN

Sana N.  
Sans  
Utilities  
Used the software for: I used a free trial

### "Utile"

November 27, 2023

5.0

Pros

J'utilise ce logiciel pour effectuer mes notes de frais, mes dépenses. C'est un outil qui est efficace et répond aux attentes.

Cons

Pas vraiment d'aspect négatifs concernant cet outil

Review Source

LB

Lex B.  
Account Manager  
Publishing  
Used the software for: 2+ years

### "Expense Reports that take forever "

September 20, 2022

3.0

Customer service is not ideal, plan to wait long wait times if you have an issue with booking. Concur for expenses has seen updates in decades.

Pros

Provides updates on status of approve for product

Cons

Too manual, wish it had a drag and drop for receipts. Automatic saving of report progress. Auto population for suggested expense type. Easier way to manually import an excel sheet of costs. Potentially connected to google cloud to source receipts

Review Source

Alfredo G.  
Infraestructure Departament  
Telecommunications  
Used the software for: I used a free trial

### "Concur help you to Underline the Expense Report for your trip"

November 6, 2015

4.0

When you are on work trip, and you need to report your expenses to your manager, or even you need to request a cash advanced during your trip, Concur help you to make this task easier, this App help you to look for hotel room, rent a car, search for flight, and tod do the expense report from your cash advances, on real time, with this you will focus on your projects during the trips, and the cash report or expense report will be a easy cake.

Pros

You can search for many things inside the app, and over the webpage: you can search for: Fligths Hotel rooms, Car rentals Request a cash advance and you can make your cash advanced reports, the app have a section where you can upload your expense notes and invoices, and then linking with every deposit made it to you.

Cons

No son many cons we have her, sometimes in my case the app have been failing cause, the network are running to slow, and then some features of the app, run slow to.

Review Source

WG

William G.  
Superintendent  
Construction  
Used the software for: 2+ years

### "Concur not as good as travel perk "

October 2, 2022

3.0

Pros

It was the only way I could get reimbursed

Cons

A lot of repeating what I already submitted this is not user friendly

Review Source

KG

Kaycie G.  
Finance Specialist  
  
Used the software for: 2+ years

### "We use concur as our credit card processor and security invoicing. "

April 30, 2018

5.0

Pros

I love the ease of being able to extract the sales tax from expenses within concur. I like vendors can enter their own request into concur and we can approve them electronically.

Cons

I wish concur had the ability to acknowledge if a invoice is eligible to be taxable income or not. We have security officers send their invoices through concur and that would be helpful.

Review Source

VR

Verified Reviewer  
Accounting Tech  
Financial Services  
Used the software for: 6-12 months

### "NIghtmare"

July 1, 2020

3.0

Pros

The only thing I really like is the customer service. At this point, I don't even bother to report my expenses on my own, I call and the customer support walks me through it.

Cons

Hard to work the app. Uploading receipts is tricky and there are features like not being able to zoom in, can't add to existing reports. I hate the app. Better on the desktop but still not user friendly for a non-tech savvy person like myself. Would rather call and have a real person take care of it for me.

Review Source

BH

Brandon H.  
AP Clerk  
Accounting  
Used the software for: 6-12 months

### "AP Clerk"

November 3, 2023

4.0

Pros

It is very user friendly and has a lot of reports that are useful

Cons

I would like less updates. It was frustrating to have so many updates.

Review Source

VR

Verified Reviewer  
Head Of Analytics / Data Science, Professional Project Management + Internal Audit  
Banking  
Used the software for: 2+ years

### "A good tool for Time/Expense, with flaws..."

March 20, 2019

4.0

Pros

The tool really does a great job of expansively supporting time/expenses at a firm

Cons

The tool usually runs in the cloud, so data extraction for self-reporting can be difficult.

Review Source

VR

Verified Reviewer  
Program Manager  
  
Used the software for: 1-2 years

### "Concur is quick and easy to use"

January 16, 2018

5.0

Pros

I like that the mileage calculator saves previous addresses, saves me a lot of time. I also like the app and like that I can manage my expenses from anywhere.

Cons

Sometimes it can take me a little longer to find what I am looking for but I do not have any dislikes about this software. A little more customization would be great.

Review Source

AB

Ariana B.  
HR Coordinator  
Hospital & Health Care  
Used the software for: 6-12 months

### "SAP Concur Review"

August 6, 2021

4.0

I can easily book a plane, bus, hotel, etc right in the website even for other people. I have access to other people's accounts and it is no trouble at all getting into their profile to review, edit, and update their expense reports.

Pros

It is convenient to have expenses and travel all located in one place. Even if I do not book a hotel or plane, using the credit card linked to the account makes it easy to be flexible in terms of how I book my travel. Submitting receipts and figuring out what is missing from my expense report is easy to figure out based on how the system is laid out.

Cons

Figuring out how to use the system for the first time was actually a little difficult. The way it is laid out and the look of the website make it hard at first to get around and figure out where to go. After a few uses, you get the hang of it and it is simple to use, it was just starting out initially. I wish the look of it was more appealing and professional, it looks as though it was designed years ago.

Review Source

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