# Page 45 | SAP Concur Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 45 - Is SAP Concur the right Accounts Payable solution for you? Explore 2252 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/380/Concur-Expense/reviews

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SAP Concur

4.3 (2252)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated May 29th, 2026

# Page 45 - Reviews of SAP Concur

## Showing most helpful reviews

Showing 1101-1125 of 2252 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

TD

Tim D.  
project manager  
  
Used the software for: 2+ years

### "this tool really makes expenses very easy to submit and manage"

July 4, 2018

5.0

it saves me so much time and is easy to use

Pros

doing expenses when you are out from the office is really simple using this tool. you can add an expense, add a receipt from your camera by taking a picture or add one from your device (phone or laptop). as a manager the approval of expenses from staff is really very simple and means you dont have to wait until your admin day back at the office

Cons

probably the only two thing are 1. that the apple phone app and android phone app have different functionality . 2. if you approve someone else expenses you cant go back and review it after you have approved it in the the way you can review your own submitted expenses

Review Source

sW

sherri W.  
ap manager  
Retail  
Used the software for: 6-12 months

### "Find a better option"

August 3, 2022

1.0

Pros

No support from the start, after submitting cases, ease of access declined

Review Source

VR

Verified Reviewer  
Business Analyst  
Computer Hardware  
Used the software for: 1-2 years

### "Okay Expense App"

December 3, 2019

3.0

This application is just okay, I think it should making expensing things easier.

Pros

I liked how this is part of SAP and the User Interface is very familiar and has many functionalities.

Cons

I did not like how it was a little bit difficult to navigate through the different portals and windows.

Review Source

Hannah F.  
Patient Services Coordinator  
Information Technology and Services  
Used the software for: 6-12 months

### "Best T&E Management Software"

May 26, 2019

5.0

Pros

I've used Concur for over a year now. It's for the most part very intuitive so you can create and submit expenses with ease. We also use the AMEX GBT integration so it makes booking travel a breeze

Cons

I've used other SAP products and they all seem to have the same problem, terrible customer service. SAP is such a large corporation that no one knows who's in charge or who can help.

Review Source

PM

Paulo M.  
Senior Procurement Manager  
Consumer Goods  
Used the software for: 2+ years

### "I love this app"

November 19, 2022

5.0

Overall I am super satisfied and I highly recommend SAP Concur for corporations

Pros

SAP Concur has come to make our lifes much easier when submitting expenses report. It is much faster and easy to manage vs. the previous softwares my company used to have.

Cons

I think COncur still can improve in terms os travel management navigation to make user´s experience better

Review Source

MR

Marta R.  
Prevención de riesgos  
Sporting Goods  
Used the software for: 2+ years

### "Software para la gestión de gastos"

June 16, 2023

5.0

Pros

Concur es un software muy ágil para gestionar los gastos de viajes laborales. La app permite generar informes de gastos de forma rápida.

Cons

Si tuviera que mejorar algo sería el proceso vía web puesto que es menos ágil que a través de la app

Review Source

NS

Nandita S.  
Executive Assistant  
Entertainment  
Used the software for: 6-12 months

### "better than expensing by hand, but still too many flaws"

October 24, 2018

3.0

Pros

The review process was so much better on Concur than it was, submitting receipts and excel documents by hand... especially since at my company, expenses needed to be signed off by multiple people. That was a lot of running around, making sure documents went from one person to the next in a timely fashion. Before Concur there was also a lot of paper waste!

Cons

The biggest issue was how receipts uploaded to expense reports. Taking photos of the receipts on the app was better than scanning receipts, but receipts didn't always attach to a report properly... and sometimes, when I did add receipts to reports from the desktop site, they would duplicate and remain in concur. The biggest issue was not being notified that a receipt had been used in a previous expense report; because photos would reload at the bottom even after I used them, it became very confusing to tell which receipts I had already attached to expense reports and which ones were new.

Review Source

MK

Melissa K.  
HR Generalist  
Environmental Services  
Used the software for: 1-2 years

### "Concur Expense "

May 20, 2019

5.0

It solved using paper for expense reports.

Pros

I like that it has an app that makes it easy to upload receipts. Its good for field staff who dont have computer access all the time.

Cons

It sometimes duplicates transactions. Receipts dont always attach to the correct expense.

Review Source

Kyley Shinead E.  
Sr. Content Developer  
Computer Software  
Used the software for: 1-2 years

### "Works Well on Employee End"

October 9, 2017

3.0

Pros

My company has us use this to submit expense reports. I've always had a fast turn-around which is a major concern when it comes to reimbursement.

Cons

There are a lot of categories for expense types and it can get confusing. A better search function might help.

Review Source

AR

Alyssa R.  
Executive Assistant  
Financial Services  
Used the software for: 2+ years

### "Expense management made easy!"

December 14, 2022

5.0

Pros

This software is easy to use and they are continually updating it to make it better and more user friendly.

Cons

Nothing comes to mind at this time. It has been a great software for us!

Review Source

JK

Jerome K.  
Technischer Vertrieb  
Building Materials  
Used the software for: 6-12 months

### "Nervenraub auf höchstem Niveau"

August 17, 2022

1.0

Pros

Die Rechnungen können fotografiert werden und anschließend hochgeladen und mit einer Ausgabe der Kreditkarte zu einem Datensatz verbunden werden.

Cons

Dieses Programm ist das Gegenteil von Intuitiv. Wenn Du beim -Abrechnung absenden- einen Fehler in der Zeile hast, lässt er dich nicht weiter aber sagt dir auch nicht wie du dieses Problem behebst oder WO der Fehler zu finden ist. Sehr frustrierend. Wenn ich bei einem Anmeldeformular im Internet etwas nicht ausgefüllt habe, macht mich das Programm sofort darauf aufmerksam. Wieso schafft es SAP Concur nicht?? Wenn man keinen Support bekommt, sucht man stundenlang oder muss warten bis einem geholfen wird. Ansonsten kannst Du deine Abrechnung einfach nicht abschicken, weil das Programm es nicht zulässt.

Review Source

AS

Apeksha S.  
Sr Accounting Manager  
Information Technology and Services  
Used the software for: Less than 6 months

### "Good software with PO Functionality"

May 10, 2022

5.0

Pros

This is a good software for Invoice Processing and creation of PO's.

Cons

The rejected invoices stay on the list and needs to be checked and deleted.

Alternatives considered

[BILL Accounts Payable & Receivable](https://www.capterra.com/p/166559/BILL/)[Tipalti](https://www.capterra.com/p/236980/Tipalti/)

Reason for choosing SAP Concur

It has the PO creation process and approval flow as well

Review Source

Carson T.  
Senior Network Specialist  
Retail  
Used the software for: 1-2 years

### "Easy expense and reporting tool"

May 6, 2019

5.0

Overall, very easy to use and simply to attach receipts. Very straight forward app, and user friendly.

Pros

Easy to submit, and capture expenses. Super simple assignments to reports.

Cons

Not easy to get historic info, nor assigning certain expenses

Review Source

SF

Sara F.  
Project manager  
Information Technology and Services  
Used the software for: 2+ years

### "Easier expense"

June 12, 2023

5.0

It was great to file this expenses quickly and get approvals same way

Pros

I was able to easily get the expenses to my manager

Cons

Not able to get quick questions like how to file an expense for training

Review Source

VR

Verified Reviewer  
Account Manager  
Staffing and Recruiting  
Used the software for: 1-2 years

### "SAP Concur Makes Expense Reports a Breeze!"

January 18, 2022

5.0

Pros

SAP Concur truly makes creating expense reports an absolute breeze! It allows you to take photos of receipts and will automatically fill in a lot of the required information. It prompts you through several easy steps which can have you submitting your expense report in under 2 minutes.

Cons

I can't think of any cons to using this software. It's extremely easy to use. I would highly recommend it to any company/individual requiring expense reports.

Review Source

Oscar G.  
INNOVATION MANAGER  
Food & Beverages  
Used the software for: 2+ years

### "Useful platform to manage your expenses"

February 19, 2022

4.0

Pros

It is easy and intuitive to create expenses report, attaching images of the invoices and including clear descriptions of each expense. Clear notifications of the different steps of the approval process. User friendly mobile and web versions.

Cons

I think it is a good solution to manage expenses.

Review Source

VR

Verified Reviewer  
Electrical Engineer ll  
  
Used the software for: 1-2 years

### "Best to generate expense reports"

May 13, 2018

5.0

Pros

Easy to use, quick expense report generation, lot of options for reporting expenses, app is also very simple to use

Cons

Need to attach screenshots or photos of the receipts, takes a bit of time to generate report when there are too many expenses to report.

Review Source

JC

Julio C.  
Consultant  
Computer Software  
Used the software for: 1-2 years

### "Convoluted User Experience"

January 5, 2021

3.0

Facilitate the submitting of business related expenses; the entire process seems too convoluted for a simple end user, who might only have to fill expenses once or twice a month

Pros

The diverse rubrics are well categorized, and to my experience, the application ensures that you follow the correct procedures.

Cons

Unfortunately the process to submit an expense or book a flight is very convoluted, and it's easy for you to lose track of where you are in the process. I find that submitting an expense requires a lot of knowledge that is not immediate and having to search for this information, in another platform while submitting an expense, makes the process a whole lot more cumbersome

Review Source

PS

Paul S.  
Manger  
Warehousing  
Used the software for: 2+ years

### "Ease and simplicity of Concur use"

September 7, 2021

5.0

Sap Concur is easy and maneuverable. it tracks all the expenses and you can even upload documents such as invoices for expenses into it, book car rentals and hotels.

Pros

All the features are easy to use, all the fields are self explanatory and it keeps track of all the expenses in one area.

Cons

As a new system it took a bit to get used to it, but once it is navigated it becomes very easy to mange through.

Review Source

VR

Verified Reviewer  
Principal Engineer  
Computer Software  
Used the software for: 2+ years

### "Very functional and easy to use"

April 7, 2019

5.0

Pros

It is simple to use, straight forward and very stable

Cons

I found customizing to be a bit challenging

Review Source

VR

Verified Reviewer  
Founder  
Environmental Services  
Used the software for: 6-12 months

### "Not the most user-friendly software"

July 12, 2022

5.0

Pros

It seems to have robust features and appears to be highly customizable for each organization

Cons

I can't speak to integrations, but it's just not that user-friendly. I've used other expense tracking programs that are much more intuitive. From the interface to the functionality, it feels dated

Review Source

Marty R.  
Branch Supervisor  
Electrical/Electronic Manufacturing  
Used the software for: 1-2 years

### "Easy to make vouchers"

July 18, 2019

4.0

Pros

We use Concur for vouchers. It's easy and fast to make a voucher.

Cons

The 4 buttons. Trips/Expenses/Expense reports/approvals, could be different, more clearer. A button that says, create an expense would be easier.

Review Source

VR

Verified Reviewer  
Global Quality Engineer  
Medical Devices  
Used the software for: 2+ years

### "Planning work trips is easy"

November 17, 2022

5.0

Pros

I can book car rental, hotel, and airfare all in one place and all of the options are shown after providing location and dates for my trip.

Cons

Sometimes the interface can be difficult to read but you get used to it.

Review Source

JW

Jared W.  
Account Executive  
Computer Software  
Used the software for: 1-2 years

### "Expensify is way better"

January 21, 2020

3.0

It was OK but I think Expensify is a much more convenient and easy to use tool. Concur gets the job done but isn't nearly as easy for getting expenses done as others I've used.

Pros

Honestly not much. It gets the job done but it's clunky and not that user friendly.

Cons

There were a lot of steps to get done what I needed on the expense. I would prefer it to be simplified and easier to replicate instead of having to go through identical tedious steps over and over again.

Switched from

[Expensify](https://www.capterra.com/p/97594/Expensify/)

Changed employers

Review Source

SM

Socrates M.  
Account Manager  
Real Estate  
Used the software for: 1-2 years

### "easy to use - great for small businesses"

June 28, 2018

5.0

Used this application for expense tracking. Helped out a lot at end of year for accounting purposes.

Pros

Simple, intuitive program. Lets you upload receipts and other files, which is nice. Keeps track of travel docs and other expenses to help manage each individual's business expenses on one screen. Works on phone app so uploading stuff on the go is great and convenient.

Cons

The phone app doesn't have as much capabilities as the application on your computer. You're generally limited to reading data as opposed to writing on the phone app but you probably won't be trying to do anything intricate via the phone app anyways.

Review Source

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