# Page 46 | SAP Concur Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 46 - Is SAP Concur the right Accounts Payable solution for you? Explore 2252 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/380/Concur-Expense/reviews

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SAP Concur

4.3 (2252)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated May 29th, 2026

# Page 46 - Reviews of SAP Concur

## Showing most helpful reviews

Showing 1126-1150 of 2252 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

kP

kristi P.  
LCDC  
Mental Health Care  
Used the software for: 2+ years

### "Expense Reports"

March 22, 2022

5.0

Great tool for capturing receipts on the go and easy to use when compiling monthly expense data

Pros

ease of the mobile app and receipt capture

Cons

it seems to take a minute to load when using mobile app

Review Source

TK

Terri K.  
Administrative Specialist  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Makes managing expenses a breeze"

December 10, 2019

4.0

Overall, I appreciate the ease of this database and it helps me to stay on track with timely expense submissions.

Pros

The concur platform provides a well organized way to store, track and submit your expenses. Uploading receipts is a breeze and the system walks you through the correct process for coding and processing your expenses.

Cons

I found it somewhat difficult to adjust my profile settings to manage the frequency of reminder emails, but once I did it was perfect!

Review Source

GG

Gareth G.  
Operator  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "SAP Concur is not user friendly"

August 5, 2022

1.0

Pros

a platform to submit claims for business purposes

Cons

not user friendly the mobile app constantly crashes when trying to upload receipts

Review Source

MP

Michelle P.  
Administrative Assistant II  
Renewables & Environment  
Used the software for: 2+ years

### "Great tool for frequent travelers "

December 5, 2019

5.0

It has been a lifesaver with booking travel and handling travel related expenses for multiple coworkers.

Pros

The ability to book travel directly through the software and then have it automatically generate receipts to streamline the expense process is the best part of this software.

Cons

It does not show the prices automatically when you search for round trip flights. You have to search each leg individually in case you want to price things out using multiple airlines.

Review Source

VR

Verified Reviewer  
Head of Talent Acquisition  
Real Estate  
Used the software for: 1-2 years

### "Covers most of what you need"

December 4, 2018

4.0

Pros

Concur is a tried & true product that simply gets the job done. There are others that are more attractive & intuitive.

Cons

Pricing options are a bit shady. I feel like this should be a bit more straight forward

Review Source

VR

Verified Reviewer  
Implementation Project Specialist  
Computer Software  
Used the software for: 6-12 months

### "We use concur to monitor our travel expenses, reimburse employees, and to book travel"

March 12, 2018

4.0

We can easily submit expense reports without having to fax/scan/attach receipts. There is one place to book travel and every user has the same experience.

Pros

I like that you can book all your modes of travel in one place (plane, car, hotel) and that you can set rules to auto accept or deny requests. I like that you can compare prices and input information that makes booking easier for the future (such as frequent traveler club numbers). Having the ability to import images of receipts is also extremely handy.

Cons

I don't have a lot of cons to list... maybe that sometimes it is a little tedious to input all the images and match them to a line item but I cannot think of a better way to do it since the software has no knowledge of what is what.

Review Source

ES

Eileen S.  
Contracting officer  
Government Administration  
Used the software for: 2+ years

### "Poor Customer Service"

February 5, 2019

3.0

Pros

Frustrated with the lack of customer support so its hard to identify a pro, but i like the summary feature where it itemizes your travel.

Cons

No chat window Not user friendly Too many tabs equal too much time, it should not take an hour to book a simple travel assignment. I could book one thru jet blue in 5 minutes, even taking into fact this is a business program and different funding options are required, this is not a good system. A Chat window into's world is a must

Review Source

VR

Verified Reviewer  
Senior Marketing Coordinator  
Entertainment  
Used the software for: 2+ years

### "Easy-to-use expense report platform "

February 5, 2019

4.0

Excellent. Would absolutely recommend to businesses of all sizes.

Pros

Extremely easy to implement company-wide for expense reporting. We have a complicated business structure and expense system, and concur makes it easy for all data to be in one place. It's app is also a great plus with our technology savvy employees.

Cons

The only issue we have ever had is with the clarity of photos taken of receipts through the APP.

Review Source

SM

Sheri M.  
Sr Payroll Accountant  
Real Estate  
Used the software for: 2+ years

### "Easy to use"

December 11, 2023

5.0

Pros

Ease of use and ability to add receipts by taking a picture.

Cons

Sometimes it takes a while to upload a receipt and expense the reports.

Review Source

AW

Ajay W.  
Senior Software Specialist  
Computer Software  
Used the software for: 2+ years

### "SAP CONCUR EXPENSE REPORTING Review"

June 30, 2022

5.0

Pros

The best thing I like about SAP Concur is the seamless integration with multiple user devices.I can upload the receipt by clicking the photo on my cellphone and uploading it right away.The Quick submit option makes your life easy as the fields are all pre populated for you.

Cons

I don’t find any flaws with this product. I have been using this for more than 8 years now and it works like a charm.

Review Source

Steven L.  
Solution Lead  
Information Technology and Services  
Used the software for: 2+ years

### "No Ambiguity about your expenses"

December 10, 2019

4.0

I use for for work travel to clients for an onsite. It can handle a simple one day trip or hold an very large complex expense report.

Pros

You can itemize expenses or leave at vague as you like. Attachments are simple and quick. It does the calculations for you when you have multiple days spent in a hotel for a trip.

Cons

Some of the picklists can get overwhelmed with projects/ opportunities/ client names and the text is pretty small.

Review Source

LL

LaTessa L.  
Inventory Manager  
Renewables & Environment  
Used the software for: 1-2 years

### "Concur is very user-friendly"

October 6, 2020

4.0

I am very pleased with this system. I really enjoy that previous submitted forms are saved to quick reference.

Pros

I like the ease of the program. I use the personal mileage weekly, and it is very nice to have the Concur map integrated into the system.

Cons

I have no cons for this. I enjoy this system and have found no reason to think otherwise. I really have no complaints thus far.

Reason for choosing SAP Concur

Price point and ease of use.

Review Source

VR

Verified Reviewer  
Editorial Director, Marketing Services  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Helpful when everything automates"

July 16, 2019

4.0

This is a robust travel and expense management program that is mostly seamless, and I love the mobile app.

Pros

I like that it integrates with Uber and Lyft to help log those travel expenses, and that I can book travel for work directly through the system.

Cons

Sometimes when I book a hotel or flight through the system, I find it impossible to locate that travel receipt and move it to the correct expense report. The system will automatically create new reports for expenses that are imported if you don't turn that function off. For someone who travels and submits reports frequently, I prefer to sort expenses into reports myself rather than lump them in "June Expenses," and I have to work against what Concur automates sometimes.

Review Source

MC

Maxim C.  
Marketing Manager  
Real Estate  
Used the software for: 2+ years

### "very easy expense reports"

July 7, 2022

5.0

I'm a happy user and have had no issues with it.

Pros

It is very easy to use on mobile. It feels intuitive and the steps are obvious and clear

Cons

On desktop it feels like a different tool. Much more confusing and awkward to use.

Review Source

MC

Melinda C.  
Marketing Director, Continuing Studies  
Higher Education  
Used the software for: 2+ years

### "Decent expense system"

January 16, 2018

4.0

trip expense report generator

Pros

Credit card transactions automatically come into your account. It is pretty easy to create expenses and then attach receipts.

Cons

Creation of trips versus requests versus reports is confusing. You have to request a trip before you can attach expenses by it. But most of the time people travelling don't need requests approved. Also the trip calculator should have a 'reverse' button or the like, to eliminate having to put the same thing in twice.

Review Source

VR

Verified Reviewer  
nutricionista  
Mental Health Care  
Used the software for: Less than 6 months

### "Una herramienta útil para empresas"

July 6, 2022

4.0

Es una muy buena herramienta para emrpesas con muchos empleados, ya que concur lleva eficientemente los gastos. Para los usuarios puede ser un poco engorroso el uso.

Pros

El software es facil de usar y ademas suma automaticamente algunos gastos.

Cons

En mi caso para los gastos que hice con mi tarjeta de credito fue un poco dificil el proceso de adjuntar boletas.

Review Source

VR

Verified Reviewer  
Patient experience specialist  
Hospital & Health Care  
Used the software for: 6-12 months

### "Industry standard"

March 10, 2019

4.0

Pros

When it comes to company reimbursement and expenses this is the industry standard. It could be a bit more user friendly, but it’s functional and covers most expenses mileage, lodging, flight etc.

Cons

It could be a bit more user friendly and aesthetically more visual and pleasing to the user. But it works as expected and covers all expense related items.

Review Source

AB

Amanda B.  
Executive Director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Super Easy to Pay Bills"

December 9, 2022

5.0

Pros

Concur is very user-friendly. My organization has a lot of people who use Concur, doing different functions (entering payables, approving expenses, sending payments, etc.). When we get new staff, it is easy to train them to use this software.

Cons

I only review/approve expenses, so don't know all the features of the software. I suppose my only somewhat complaint is that complex invoices with a lot of line items are hard to see everything at once.

Review Source

Cassie W.  
Team Production Manager  
Financial Services  
Used the software for: 2+ years

### "I Love Concur"

November 2, 2018

4.0

Pros

Very user friendly and intuitive. Streamlining the expense receipts and reimbursement extraction process while combining with travel booking is pretty ideal.

Cons

When entering a line item expense the date of transaction auto-populates to the day the report is being entered. Would be great to not have it auto-populate and force user to enter date in each expense item. Less confusion that way.

Review Source

NH

Norman H.  
Director  
Financial Services  
Used the software for: 6-12 months

### "making expense submission a doddle"

November 1, 2022

5.0

Overall it is very easy to submit expense report using SAP Concur, it saves time and effort, mobile phone app enables quick entry and minimise time lag. A joy to use in the office and on the road.

Pros

much easier to submit expenses this way compared to manually fill-in forms and attach receipt to A4 paper like in the old days, availability on mobile phone is another step towards automation, can't wait for business travel to restart and use this to book flights hotels and meals in foreign cities

Cons

couldn't figure out a way to submit multiple photos relating to the same expense item, e.g. merchant receipt and credit card statement to show FX rate and/or tips added

Review Source

VR

Verified Reviewer  
Freelance  
Publishing  
Used the software for: 1-2 years

### "Concur"

January 12, 2019

4.0

Pros

Concur is customizable based on your expenses and it's possible to upload receipts. It's a software that can change based on your own personal needs.

Cons

It can take some getting used to, even (or maybe especially) with the customization.

Review Source

VR

Verified Reviewer  
Senior Recruiter  
Computer Software  
Used the software for: 6-12 months

### "Does the job but better products out there"

December 12, 2019

4.0

We used Concur to manage our T&E reimbursement policy.

Pros

It works well enough to be used for T&E expensing by employees who only do it once and awhile. If you have other SAP products the integration / same platform is helpful.

Cons

Heavy users had negative feedback about the work flows and the ease of use. Reporting issues of lost expenses and un-submitted reports.

Review Source

Gustav R.  
Business Consultant  
Management Consulting  
Used the software for: 1-2 years

### "Too compex"

April 24, 2022

3.0

Pros

Once learned, offers many features. Multi-currency is accurate.

Cons

Very complex too learn. Not enough expense categories.

Review Source

VR

Verified Reviewer  
Integration Specialist  
Higher Education  
Used the software for: 2+ years

### "Not a favorite, SAP can do better!!!!!"

May 14, 2019

2.0

Pros

Nothing to say other than I can get my paid expenses back

Cons

It is NOT user friendly at all. It has these inbuilt pages where you have to go through its own meaningless work flow to get anything approved and it just keeps sending emails to your supervisor over a request, this is a simple functionality that can be written better and make it user friendly. Waste of time and effort for those writing this piece of junk software and for people that have to maintain in

Review Source

DM

Doug M.  
Commercial Credit Officer  
Banking  
Used the software for: 1-2 years

### "Very easy to use and simplifies your process."

February 13, 2023

5.0

Very easy to use, track and submit ongoing expenses for reimbursement.

Pros

This software minimizes the need for paper. Allows you to take pictures of your receipts and will auto-populate the required information. Electronic approvals and notifications are generated throughout the approval process for expense reimbursement.

Cons

I can't say there are any cons for this software.

Review Source

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