# Page 47 | SAP Concur Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 47 - Is SAP Concur the right Accounts Payable solution for you? Explore 2252 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/380/Concur-Expense/reviews

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SAP Concur

4.3 (2252)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated May 29th, 2026

# Page 47 - Reviews of SAP Concur

## Showing most helpful reviews

Showing 1151-1175 of 2252 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

dG

daran G.  
consultant  
Professional Training & Coaching  
Used the software for: 1-2 years

### "Fantastic service"

January 13, 2023

5.0

Pros

fantastic tool for tracking expenses and costs in the field

Cons

instruction could use a little more definition

Review Source

JC

Jay C.  
TSM  
Plastics  
Used the software for: 2+ years

### "Manage Expense Reports and book travel easily"

January 20, 2022

5.0

Pros

This makes it easy to book travel, save receipts and then turn in expense reports. It also stream lines the approval process. Overall very smooth.

Cons

On top of cost of the software it costs more to book travel than booking directly with the company. Not much ($1-3 per night for hotels) but its annoying.

Review Source

VR

Verified Reviewer  
Senior Software Engineer  
Financial Services  
Used the software for: 1-2 years

### "Expenses, expenses, expenses"

April 3, 2019

3.0

Ups and downs. Not the perfect experience for all, but end of the day not many enjoy filling in expenses...and Concur does not help to make it any easier.

Pros

Most of us in the business world at some point have to deal with expense reports. The Concur used to be a really cool and fresh application. It does try to cover various seriousness for different type of customers and it does that quite well.

Cons

Since been acquired by SAP the quality is not quite the same. We've used it for a while and since then decided to switch to something more simple and straight forward.

Review Source

EE

Emma E.  
Office Manager  
Mining & Metals  
Used the software for: 6-12 months

### "Streamlined AP Approvals"

November 14, 2022

4.0

Once you get used to its quirks and the areas you need to pay particular attention to, its a great all in one platform with a lot of visibility and adaptability to your Company's internal processes.

Pros

Created a great all-in-one platform for accounts payable collaboration, review and approvals between various departments and employees, with increased visibility and easier tracking

Cons

The invoice recognition auto-fill features are really poor. They either do not pick up clearly stated information on the document e.g. GST fields, or they record it entirely incorrectly e.g. dates.

Review Source

GI

Gabe I.  
Consultant  
Financial Services  
Used the software for: 2+ years

### "SAP Concur Review"

March 22, 2020

4.0

I would say overall it has been fine, but I know many people waste a lot of time having to change different codes that are not intuitive. SAP Concur should work with companies to make more intuitive.

Pros

I like that my company can use it to submit expenses. I enjoy getting reimbursed for each of the expenses.

Cons

It constantly comes back with errors. It is not so much the software as the audit triggers that are in place. I have had previous employers use it as well.

Review Source

FC

Forest C.  
Associate  
Investment Management  
Used the software for: 2+ years

### "Room for improvement"

October 28, 2019

4.0

I use this software for booking business trips and for filing my expense reports. I find the software very cumbersome and inefficient, and many of my coworkers agree.

Pros

I think the "print reports" for expenses are helpful for tying out totals with a credit card statement.

Cons

The interface is okay but it takes too many clicks and too much refreshing to input even single expenses. Expense grouping and favoriting functions exist, but could easily be improved.

Review Source

VR

Verified Reviewer  
TAM  
Computer Software  
Used the software for: 1-2 years

### "Concur - another great one from SAP"

August 1, 2022

5.0

Overall great product , enjoying the updates

Pros

Easy expensing process with quick receipt attachment

Cons

Can get clunky, sometimes not clear on how to do something unless you read the document carefully

Review Source

VR

Verified Reviewer  
Account Executive  
Marketing and Advertising  
Used the software for: 1-2 years

### "The App makes it all worth it"

August 28, 2018

5.0

Concur makes expenses a breeze.

Pros

LOVED THE APP. Taking the photo of the receipt and having it auto-fill is a huge time saver.

Cons

Some of the fields need to be updated for today's sale's world.

Review Source

TS

Taylor S.  
Graduate Student Researcher  
Semiconductors  
Used the software for: 6-12 months

### "Gets the job done, but some confusing parts"

July 1, 2022

4.0

Pros

Once a report/request is submitted, I don't have to worry about anything as it seems to move seamlessly through the approval process (at least from my point of view).

Cons

It can be a little hard to figure out how to use everything. In the department I work at, there is an administrative assistant who helps with everything related to Concur. Each time I have a question about an expense report, he says that it is so confusing to figure out that it would be easier for him to handle on his own rather than teaching me. The first time I created a travel request, I had to have an hour 1-on-1 tutorial with the administrative assistant just for them to show me how to fill everything out. It would also be nice if the help icons in SAP concur showed more useful information. When I am filling things out, sometimes hovering over the help icons does nothing to answer my question about what needs to go in that field.

Review Source

PA

PHANEENDRA A.  
Senior Engineer  
Computer Networking  
Used the software for: 2+ years

### "Expense management services that needs lot of improvement"

March 28, 2019

4.0

Pros

I have used concur expense/travel management and the features are very basic. Every expense need to be manually filled and repeated for similar expenses. The attachments support per expense is neat.

Cons

Concur expenses missing easy to use features like exporting expenses from spread sheet. And there can be lot of exception while submitting reports due to some errors, and need to involve support team for resolving

Review Source

DB

Drew B.  
HR Manager  
Management Consulting  
Used the software for: 2+ years

### "Can Handle Large Operations"

January 28, 2019

4.0

Pros

Concur does a great job at handling large employee populations and is fairly straight forward. The app is nice too.

Cons

Some times it's hard to find what you're looking for because there's so many options and functionality. Not a bad problem to have though...

Review Source

VR

Verified Reviewer  
Business Development Manager  
  
Used the software for: Less than 6 months

### "this site and app are awesome"

June 26, 2018

5.0

No more late expense reports and makes entry very easy

Pros

Having the camera on your phone to take photos of receipts means you never miss an expense. I enter all my receipts as I get them now. PC and APP sync nicely and quickly.

Cons

nothing wrong here - I wish I had this app in previous sales jobs - this easy app should cut down in late expense reports

Review Source

DL

Darrell L.  
Maintenance Supervisor  
Pharmaceuticals  
Used the software for: 6-12 months

### "Very handy for tracking company expenses."

September 24, 2020

5.0

My experience has been mostly positive. I think this system is very easy to use and straight forward. It can be very helpful in making sure all expenses are accounted for and appropriately categorized.

Pros

It automatically populates any expenses that are charged to a linked credit card and allows you to categorize them easily. You can easily add expenses from personal credit cards, and uploading imagines is fast and easy as well. Travel agencies and companies that are linked with the software will have their charges auto-populate as well.

Cons

Sometimes it takes a while for expenses to import (a few more days than I would expect). Apparently they charge more depending on how often you submit reports, so that is a drawback.

Review Source

JAZMINE F.  
Sales admin  
Human Resources  
Used the software for: 1-2 years

### "keeping us accountable and organized"

March 7, 2020

4.0

Overall it has been a great addition to keeping us accountable and organized. The software is easy to use and we love that you can add delegates to your account so they can assist with reports.

Pros

Love the options you have to get your receipts to your Concur account. Email, app, upload. It is so easy to create expense reports and attach the receipts and submit them to accounting. I love that it calculates all the exchange rates for you, saves a lot of time.

Cons

Receipts can easily be uploaded to the wrong expense, so double-checking before submitting is always a must.

Review Source

Alyssa S.  
Manager, E-Commerce Analytics  
Consumer Goods  
Used the software for: 1-2 years

### "Fairly User Friendly"

July 16, 2019

4.0

It's the only expense report tool I've used, but it seems fairly easy to use

Pros

It saves a lot of the previously used entries, which makes doing larger expense reports a little easier

Cons

It can be a little clunky, especially uploading receipts

Review Source

KO

Kelly O.  
Director  
Legal Services  
Used the software for: 6-12 months

### "Simplicity in Expenses"

November 27, 2018

5.0

I use my corporate card for so many expenses throughout the day. I love that I do not need to spend hours filling out reports, and everything can be done through the mobile app. As soon as I have a receipt I just take a picture of it and upload the image along with reasoning for the expense. It is a simplistic app and therefore I don't get lost in all of the features. I would highly recommend it. I know this software can also be used to book travel, but I have not used it for that application yet.

Pros

The mobile app is so easy and quick to use.

Cons

It seems to take a few days for my charges to appear, but I'm not sure if that is because of this software or my credit card company.

Review Source

jV

juhi V.  
Application Developer  
Information Technology and Services  
Used the software for: 2+ years

### "Expense Management through Concur"

September 19, 2018

4.0

Experience is good and having good security layer with the token. API Integration is very easily .

Pros

API Integration, Track expenses for every official trip, Manage employee Expense with payments .

Cons

Documentation is very less and and rendering records per call is limited to 100

Review Source

CE

Ciedelle E.  
IT Support Engineer  
Information Technology and Services  
Used the software for: 1-2 years

### "Expensing made easy with Concur"

December 14, 2021

5.0

I would definitely recommend this app, I am extremely satisfied both with using it on a desktop or the mobile app, with the desktop app copying reports is the main pro, with mobile app it's how you get notified with status on your expense report and how easily it integrates with apps like uber etc.

Pros

What I love most is the ability to copy from an existing/past expense report and make minor edits such as the name and cost and have everything else you need the same rather than having to create the expense month after month (depending on the frequency you need to file your expense reports), I also love how the mobile app has a way of automatically calculating mileage by putting in your trip as easy as using the GPS/maps.

Cons

Authentication on the mobile app can get tricky depending on the authentication method, it should be able to use face-ID or bio-metrics.

Review Source

JB

Julie B.  
Office Manager  
Investment Management  
Used the software for: 2+ years

### "Good service"

January 23, 2023

5.0

I really liked Concur and its user friendly software. Ended up leaving due to pricing though.

Pros

Very user friendly. I used Concur for many years and it provided me with everything I needed for our expense reporting needs.

Cons

Much more expensive than their competitors. I ended up switching to another software that wasn’t as user friendly but much cheaper.

Review Source

BC

Ben C.  
Underwriting Assistant  
Insurance  
Used the software for: 6-12 months

### "Communication is 10/10 "

September 25, 2023

5.0

Very Good. I would recommend this product and I have got used to it quickly.

Pros

There are regular updates on your claim and this reassures the user.

Cons

There are a lot of fields to complete, but if you put in the time, the process is seamless.

Review Source

VR

Verified Reviewer  
Project Manager  
Food & Beverages  
Used the software for: 2+ years

### "Integrated solution to claim expenses"

July 8, 2019

4.0

It has tremendously simplified claiming expenses to me offering a modern platform easy to use.

Pros

Concur solution is easy to use and allows you to update and claim your expenses in real time. It has added value to the travel and expense process when reducing claiming and auditing time.

Cons

It is a customized solution that may offer different functionality depending on the customer configuration.

Review Source

SC

Stuart C.  
Project Manager  
Food & Beverages  
Used the software for: 6-12 months

### "Great for travellers"

November 17, 2022

4.0

Pros

SAP concur mobile app makes it easy for travellers to upload expenses on the move saving time and effort of tracking their expenses. This results in better workflow management between the auditor and the approver and more timely reporting.

Cons

The mobile app while great for upload of expenses on the go is not as intuitive for the approvers

Review Source

bD

benjamin D.  
Auditeur  
Accounting  
Used the software for: Less than 6 months

### "Facilité de remboursement de frais"

November 23, 2023

4.0

Pros

Suite à de nombreux rdv chez des clients, j'ai eu recours à SAP Concur pour me faire remboursé des notes de frais. L'application est très facile à comprendre et a utilisé. Mon entreprise à également été très réactif pour me remboursé

Cons

En tant qu'utilisateur, je ne rencontre aucun inconvénient. L'application est très fluide et facile à comprendre pour un utilisateur

Review Source

EP

Elaine P.  
Kiln and Energy Plant Supervisor  
Paper & Forest Products  
Used the software for: 2+ years

### "SAP Concur is great! "

February 3, 2022

5.0

It's been great. My expenses are tracked and uploaded easily and money is reimbursed quickly.

Pros

The software is easy to use, uploading items and linking them together is easy.

Cons

I can't think of anything that has caused me an issue.

Review Source

VR

Verified Reviewer  
Vice President Information Technology  
Environmental Services  
Used the software for: 2+ years

### "Its strong feature is expenses tracking"

October 24, 2017

3.0

Pros

I can scan a receipt and add a quick expense. I like it's ability to move expenses to various reports.

Cons

Travel portion is very outdated. Limitations for my corporate concur. Can only book self cannot book more than one person. Searching for flights is slow and is limited. If you want to know best fare by airport be prepared to search many scenarios many times. Travel agency may be better for this

Review Source

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