# Page 49 | SAP Concur Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 49 - Is SAP Concur the right Accounts Payable solution for you? Explore 2252 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/380/Concur-Expense/reviews

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SAP Concur

4.3 (2252)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated May 29th, 2026

# Page 49 - Reviews of SAP Concur

## Showing most helpful reviews

Showing 1201-1225 of 2252 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JF

Jeff F.  
Quality Manager  
Automotive  
Used the software for: 2+ years

### "Excellent Product"

August 28, 2020

5.0

Keeping track of expenses and employee expenses is so much easier and less time consuming then with our manual system.

Pros

This software replaced a cumbersome, manual paper entry system. I love the ability to review and approved remotely. I appreciate the emailing of receipts and then being able to easily select them for each expense. It is a huge time saver.

Cons

The association of my expenses to my companies general ledger account number does not show my selections. I would like the software to recognize that I use the same 5 account numbers every month, I'd like the list to be intuitive and suggest these 5 numbers at the beginning of the drop down list so I don't have to scroll down and find them every month.

Review Source

VR

Verified Reviewer  
Co-Host  
Computer Software  
Used the software for: 2+ years

### "Tag team between App and Webpage "

October 21, 2018

4.0

Pros

The Concur app is one of the greatest things about Concur Expense. I tend to start my expense reports from the webpage and finish them on the app, using the camera feature for receipts.

Cons

There are a lot of steps required to submitting reports, and it's not always clear on what is needed in order to continue forward with your expense report.

Review Source

JL

Jennifer L.  
Inside Account Manager  
Oil & Energy  
Used the software for: 2+ years

### "Easy to Navigate"

September 28, 2023

5.0

Pros

is very user friendly. I use this to keep track of and post all of my expenses with my company. It allows me to quickly enter an expense and submit it.

Cons

I have yet to experience anything that I dislike about this app.

Review Source

Hayden S.  
Owner  
  
Used the software for: 2+ years

### "Good product, can be complicated at times"

November 27, 2017

4.0

Pros

I like how it keeps track of all necessary expense information and its easy to use. Also the price is very competitive to similar products.

Cons

I don't like how difficult it sometimes is to get expenses submitted and approved when you're doing everything correct. I also don't like not being able to understand someone when I call in to support.

Review Source

VR

Verified Reviewer  
Business Systems Analyst II  
Utilities  
Used the software for: 2+ years

### "I've used concur for many years to write up travel expense reports"

June 13, 2018

3.0

Pros

The tool has the ability to accept all different kinds of charges, charge them directly to corporate card, and direct funds from the correct cost centers

Cons

the tool is very rigid and if the process is not done 100% correctly, the user often has to start over from the beginning because of the number of errors and inablity to get around them.

Review Source

LC

Lyndee C.  
Business Development Manager  
Food & Beverages  
Used the software for: 2+ years

### "Easiest & most efficient expense management service around!"

May 28, 2020

5.0

Have used Concur with 2 different employers and makes life so much easier. Love all the improvements they have made over the years!

Pros

Concur is super user friendly and efficient. Makes it easy to keep track of expenses and receipts, helps keep everyone organized.

Cons

Nothing! Concur is the only expense system I have used and don't have any plans to search for another, we are so happy with the services provided.

Review Source

FS

Fernanda S.  
Senior Manager  
Accounting  
Used the software for: 2+ years

### "Average Travel Booking Platform"

January 13, 2023

3.0

Pros

Easy to use for company travel booking, easy to track cost centers.

Cons

Doesn't list all flights, customer service is an extra fee, filters are not always functional

Review Source

Mike W.  
Director of Enrollment and Community Development  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Concur Expense is Easy and Intuitive"

February 19, 2019

5.0

I have been using it for the past five months and really enjoy the app.

Pros

I love that I can submit expense reports through the website, through the app on the go and I can take pictures, or use pictures I have already taken. And the app seems to know my settings and which report to add expenses to. It is user-friendly and remembers which currency I am submitting for so that I don't have to search for them.

Cons

It would be great if I received notifications for the app when my manager approves an expense. And it would be great if I could put that I'm only interested in seeing my team or department's expense options, versus searching through other teams' options.

Review Source

VR

Verified Reviewer  
Distribution Manager  
Pharmaceuticals  
Used the software for: 2+ years

### "All in one software to manage all travel aspects"

November 3, 2022

4.0

Pros

The expenses management is very easy to use; the mobile receipt upload in particular is expecially useful to keep track of expenses while away on travel

Cons

The travel booking is a little clunky but still overall user friendly, the filters could be easier to navigate

Review Source

CG

Caleb G.  
Device rep  
Medical Devices  
Used the software for: 2+ years

### "Overall I like the product"

June 1, 2018

5.0

Pros

Easy to use and I like how it's linked to expense it and the two work hand in hand to make it easy to expense bills

Cons

Some times the expenses are not linked and do not transfer over there fore I need to re submit the receipts

Review Source

RH

Regina H.  
Student  
Higher Education  
Used the software for: 1-2 years

### "Confusing to use and not intuitive"

June 13, 2020

2.0

I do not like using this software because it is difficult to use and I dread having to file my expense reports.

Pros

It allows me to file my travel expenses and reimbursement forms online.

Cons

This is probably due to my lack of experience in using the app, but I don't find it intuitive or easy to use. I use this app when I need to file travel expenses through my university and every time I need to use it, I have to be walked through how to use it by someone in the business office who is used to working with this software. I don't find the interface intuitive, easy to use, or even very nice looking.

Review Source

JA

Javier A.  
Chief Executive Manager  
Information Technology and Services  
Used the software for: 2+ years

### "A great expense reporting and travel management tool"

July 22, 2022

5.0

Pros

Concur has a lot of functionality for expense and travel management. I love its integration with American Express statement, which allows to autogenerate expense reports directly from the e-statements.

Cons

Increased functionality comes at the expense of usability; sometimes you may find Concur difficult to use. Also, there are some steps that are repetitive; for example, if you qualify an expense report as "personal, do not reimburse", you will also have to qualify each of the expense items.

Review Source

VR

Verified Reviewer  
会社員  
Education Management  
Used the software for: 2+ years

### "不便で使いにくい。交通費精算が最悪。"

December 11, 2022

2.0

とても使いにくい。エラーがおきやすく、またそのエラーに気づかないこともあると、アナログでやった方が結局早くてミスもない、ことになる。電子承認のシステムにせざるを得ず導入されたが、現場の作業は増えている。

Pros

サイトで表示される領収書は、打ち出さずにネット上で添付できること。

Cons

交通費精算は、自分で入力したもので完結できず、ルートを選び選択しなければならないが、その精度が低く、手入力でやりたくなる。領収書を、写真で添付しなければならないが、撮影日時も重ねるタイムスタンプ機能がエラーを起こしやすく、添付完了のつもりが、未承認のままになっていることがしばしばあり、そうなると再度探して撮影しなければならない。

Review Source

VR

Verified Reviewer  
HRIS Analyst  
Hospital & Health Care  
Used the software for: 6-12 months

### "Typical Expense Report software"

February 6, 2020

4.0

We use this for expense reports. It is working as we had expected it would.

Pros

This software has a mobile app, which is handy. It does what it is meant to do and is fairly easy to navigate.

Cons

The dashboard for a user could be a little more comprehensive. Other than that there is nothing to not like about the software.

Review Source

VR

Verified Reviewer  
DevOps Engineer  
Computer Software  
Used the software for: 1-2 years

### "A functional expense-reporting tool"

April 29, 2019

4.0

Pros

It is easy to sort submitted expenses by category, date, etc. As a user, the easiest workflow for me is to immediately take a picture of the receipt after a purchase and add it to my expenses.

Cons

You need to upload receipts one-by-one. If you had a backlog of receipts to submit, this can be a bit of an inconvenience at times.

Review Source

aL

amy L.  
executive assistant  
Insurance  
Used the software for: 1-2 years

### "I think this is solid software for expenses"

February 6, 2018

5.0

changing from manual paper to an online system saves me so much time!

Pros

I like how you can connect other apps to the concur like expenseit (capture and reads receipt accurately to auto populate into concur). -Able to identify accidental multiple submissions. -quick approval=fast reimbursements! -has a mileage calculator and commonly frequented area saved on the maps

Cons

\-adding attachments are kind of slow -kind of cumbersome to navigate when you first start -customer service wasn't that knowledgeable, troubleshooting should be faster.

Review Source

Logan H.  
Program Manager  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Easy to start implementing and use "

September 29, 2022

5.0

Pros

I had to start using it without a lot of training. It is user friendly and easy to jump right into using.

Cons

I think if the admins do not set it up intentionally, it could be confusing as there are a lot of places for customization.

Review Source

Christine P.  
Legal Fellow  
Law Practice  
Used the software for: 1-2 years

### "Like That it Allows for Multiple Users"

April 16, 2019

3.0

Pros

I like that it allows for one user (e.g., an assistant) to input everything and then the primary account holder to just approve it.

Cons

It can be difficult to set everything up at first.

Review Source

MM

Melissa M.  
Owner  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "SAP Concur a great tool for expense reporting for groups"

June 21, 2022

4.0

Pros

I like that it integrates with both mobile and desktop versions.

Cons

There seem to be bugs in the app at times, which then makes me have to use the desktop. This can be frustrating when on the road for long periods of time.

Review Source

Eduardo V.  
Manager, Client Relations  
Music  
Used the software for: 1-2 years

### "Good, but not Great"

April 4, 2019

4.0

Pros

The best thing about this product is it's ability to read receipts and then transcirbe the data so that you aren't having to enter any details manually. The APP is WAY better to use then the actual computer software as well.

Cons

I don't find this very user-friendly, it's quite overwhelming, all the options you have and requires a little bit of training. In my eyes, an expense tracking software should be very straight forward and not have so many different options/categories for expenses.

Review Source

kS

kumar S.  
Data Scientist  
Computer Software  
Used the software for: 1-2 years

### "Product Analysis"

December 15, 2022

5.0

Pros

Handling the data and storage balance is simple processing

Cons

Managing of data is good but complex to understand the segment

Review Source

EL

Erin L.  
Brand Marketing Manager  
Retail  
Used the software for: 2+ years

### "Mediocre Expense Management"

October 16, 2020

5.0

It’s neutral. Not my favorite program / tool to use, but it gets the job done.

Pros

You can link your personal and business credit cards. Any purchases made using these forms of payment are automatically compiled in Concur. I also find the Concur mobile app the most user friendly of the two. When you make a purchase, open the app, upload a receipt and the required info, then submit. No more lost receipts or late expenses! You will also receive daily email reminders if you expenses are past due.

Cons

It’s not foolproof. Sometimes when I go to round up all of my expenses for a specific month or timeframe, there will be expenses that are easy to overlook. This causes me to have to hunt for them later on.

Review Source

VR

Verified Reviewer  
Senior Financial Analyst  
Computer & Network Security  
Used the software for: 1-2 years

### "Company expense system"

February 10, 2019

4.0

Pros

I use this software at my company to track and record expenses for reimbursement. The site itself is fairly easy to navigate. Great software for a company to track company transactions, and easy for any employee to submit expenses for reimbursement. The categories for expenses are pretty comprehensive.

Cons

I have tried to use the phone app for Concur multiple times, and it always seems to fail for me. It shuts down when I try to save new receipts and has not been a reliable app for me.

Review Source

VR

Verified Reviewer  
Telecommunications Systems Administrator  
Education Management  
Used the software for: 6-12 months

### "expense reporting made.... difficult"

September 13, 2018

5.0

Pros

Concur really is an all encompassing expense reporting suite and ensures you do not miss any items in regards to your expenses

Cons

the software is way too busy for the average end user. You can spend hours trying to book flights or report your expenses. Once you get used to it its not bad but you really have to put in some time with it

Review Source

VR

Verified Reviewer  
Phlebotomist  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Concur"

April 22, 2020

5.0

I love using concur and will continue to use it for expenses

Pros

I love how easy to use and navigate concur is. It’s simple to use for even the most tech illiterate employees.

Cons

There are no cons to thus software. There are so many easy to use Tutorial videos to learn how to use the software if there are questions.

Review Source

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