# Page 50 | SAP Concur Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 50 - Is SAP Concur the right Accounts Payable solution for you? Explore 2252 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/380/Concur-Expense/reviews

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SAP Concur

4.3 (2252)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated May 29th, 2026

# Page 50 - Reviews of SAP Concur

## Showing most helpful reviews

Showing 1226-1250 of 2252 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

DK

David K.  
R&D engineer  
Telecommunications  
Used the software for: Less than 6 months

### "SAP Concur review"

April 13, 2023

5.0

Overall experience is very good, This tool helped me to manage my business trips really easily.

Pros

It allows me to quickly and easily manage my trip without direct communication to our HR department. I just quickly put a request for hotel booking, flight booking and car rentals and everything proceed simultaneously.

Cons

Sometimes when I browse for Hotel offers, SAP concur do not find all possible options or rates are slightly higher then online. In that case I have to book the hotel by myself. this happens rarely.

Review Source

VR

Verified Reviewer  
Design Engineer  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "Serves the purpose. Could have more sleek and modern interface."

December 11, 2019

5.0

Never had any issues with submitting reports through SAP Concur.

Pros

It has all that is needed for travel and expense management. Easy to submit receipts and any other travel related expense documents.

Cons

Interface is slow, could be more modern. In this age, no reason to stay behind a old interface when they can be as modern and intuitive as possible.

Review Source

Daniel S.  
Graphic Designer  
Utilities  
Used the software for: Less than 6 months

### "Too many extra steps"

October 17, 2019

3.0

I put off doing my expense reports till the last possible minute because i hate concur so much. I've never had an easy travel booking experience.

Pros

Easy to upload receipts through the app for your phone. Their customer service has been pretty good and timely. But is good customer service a pro? i shouldn't have to talk to them

Cons

It asks you for a receipt for hotels and flights that were booked through concur. It just seems like an unnecessary step. Why do i need to upload a receipt when the receipt is already in my account for concur? Finding flights is kind of easy, but takes a while to load and go through the motions of picking a seat. When booking hotels after you've listed the town and zip code you are looking you then again have to fill it all out but add the county? I hardly know the county lines in my states, how am i supposed to know the county of somewhere i've never been. And when looking up addresses of where I'm going, no one ever lists the county. Just lots of redundant steps while using concur

Review Source

DT

Daniel T.  
Materials Validation Team Leader  
  
Used the software for: 2+ years

### "Concur"

February 12, 2019

4.0

Pros

As a business travel management tool for booking travel/reporting on expenses it is a convenient and easy to use. Able to book multiple facets of a trip in one flights, hotels and cars. Phone app is great addition and very easy to use.

Cons

Not all travel options are covered like flights or hotels with some operators. Offline bookings are cumbersome and can be difficult. Out of hours phone call are expense.

Review Source

Alex A.  
Manager, Organizational Development  
Machinery  
Used the software for: 2+ years

### "Concur is a fairly straight forward and easy to use system that requires little hand holding."

November 13, 2017

5.0

Ease on our payroll team and of tracking the expenses submitted.

Pros

Easy of use and flexibility to customize any expense report. The latitude we have as an organization to create any expense type is beneficial.

Cons

There is no functionality to add multiple expense reports to the same submission. Would be nice to separate expenses based on trips.

Review Source

BB

Brandy B.  
Corporate Environmental and Safety Manager  
Electrical/Electronic Manufacturing  
Used the software for: 1-2 years

### "Easy way to submit and track expenses"

January 21, 2021

5.0

Great tool for easily submitting expenses. It is not time-consuming at all!

Pros

You can use your phone to add and submit expenses. It makes it easy to take pictures of your receipts from the expense. The computer version is great too, but more time consuming as you have to scan or get a picture of your receipt somehow. The computer app is very easy to use (user-friendly). No training required for me. It is organized and you can easily tell where to go or what to do next to submit a report. NO issues!

Cons

The phone app could be more user friendly. At one point when I was adding an expense, I was not sure where to go next because I had an error in submitting. I could not find where the error was needed to be fixed (this is specifically for the phone app). The computer app is easier to use. Both are easy but had a harder time with the phone app.

Review Source

Brian K.  
Digital Marketing Manager  
Marketing and Advertising  
Used the software for: 1-2 years

### "Great platform with excellent mobile app"

July 29, 2019

4.0

Pros

Mobile app is very easy to use. Makes uploading expenses simple and less time consuming.

Cons

Desktop / browser based UI tends to be much more confusing than the mobile version.

Review Source

GP

Gwendolyn P.  
HR Manager  
Computer Software  
Used the software for: 2+ years

### "Concur"

March 5, 2019

3.0

Used in two of my former roles. With one company, our division had high travel needs for our staff and we also used when scheduling candidate interviews, etc. Very helpful and easy to use. It saved us time which was a big deal in high volume recruitment team. With another organization, I was ad Administrator and a user in that I also had to submit my expenses as well. I enjoyed the simplicity and that I did not have to be redundant in the work related to submitting my expenses.

Pros

Ease of use. Clear. Comfortable and concise lay out. It offers a simple solution that is easy to use requiring only appropriate information. Not a lot of extra time required for needless pieces. Could easily use for large groups of employees and not have to worry about a complicated process.

Cons

There was nothing bad about the software.

Review Source

LaG

Luis armando G.  
Director operativo  
Commercial Real Estate  
Used the software for: I used a free trial

### "Viajes y control admvo"

November 5, 2022

5.0

Competitiva.compañia innovadora y eccelente

Pros

Simplificar proceso admvos y gastos financieros reservas y seguimiento

Cons

Podrian ser mas económicos y accesibles

Review Source

NK

Neha K.  
Chief Marketing Officer  
Real Estate  
Used the software for: 1-2 years

### "Robust and streamlines expense management app"

May 29, 2018

4.0

Pros

Concur is having so many pros which can not be denied, my list goes on 1. Matured product with easy to use features 2. Coupled with OCR technologies 3. Flawless process

Cons

Well, this product has some serious issues which can not be neglected e.g. 1. Lacks value prepositions 2. Pricing structure is bit chaotic, clarity needs to be bring 3. Customer support is average

Review Source

Rebecca N.  
Coordinator  
Medical Devices  
Used the software for: 2+ years

### "Gets the job done"

July 16, 2019

3.0

Good, nothing bad, if they had some upgrades it would be nice, but it’s simple and I enjoy that factor.

Pros

Once I had the training, the process has remained the same. Not a lot of updates/changes so it makes it simple.

Cons

It is very manual, I submit a lot of the same receipts and reports, I wish that it remembered everything I put in and auto populated.

Review Source

Mark W.  
I-SEM Program Manager (IT Program and Delivery Lead)  
Utilities  
Used the software for: 2+ years

### "Mobile app is excellent"

October 4, 2018

4.0

Pros

Taking photo of receipt there and then means no more scrambling to find the bit of paper at a later date. Categorising it at the time of taking the photo helps when submitting the expense claim

Cons

not being fully integrated with company credit card supplier. This may be a feature the implementation team did not include in scope

Review Source

Hayden Y.  
Research Manager  
Research  
Used the software for: 2+ years

### "Business Expenses Made Easy"

April 2, 2019

5.0

Business travel.

Pros

The worst part about traveling for work is keeping track of your expenses. After a week away you have at least 20 receipts that need to stay accounted for. This tool makes it easy to upload and track receipts digitally. Huge time and stress saver.

Cons

I really like this product and can't think of anything negative.

Review Source

Elise W.  
Philosophy PhD Student  
Higher Education  
Used the software for: 2+ years

### "Excellent for Seeking Reimbursement"

December 12, 2019

5.0

Overall excellent - user-friendly, quick, etc. I get paid in a very timely manner!

Pros

Very easy to use when seeking reimbursement for business/academic trips from my university. I just submit receipts and get reimbursed very quickly.

Cons

Perhaps it would be nice if it it had a mobile app. It's difficult to submit receipts/my report from my phone.

Review Source

MM

Michael M.  
Plant Manager  
Food & Beverages  
Used the software for: 2+ years

### "fantastic product"

August 20, 2018

5.0

Pros

\-Easily upload receipts (you can simply take a picture with your phone, or email them to the app directly) -Easily complete expense reports on your phone or computer -Every aspect of the app, whether your submitting expenses or completing approvals, is easy, intuitive, and user friendly -Customer service is helpful

Cons

I've been using this product for years with no issues. The only time I had to ask for help was once when I had lost a receipt and needed to fill out a "receipt affidavit" which turned out to be easier than I was making it out to be.

Review Source

nM

naveen M.  
Application Devloper  
Information Technology and Services  
Used the software for: 2+ years

### "Expense Managment through concur System "

September 26, 2018

4.0

Experience is good

Pros

Integration of API with other System. Expenses Reports with every official trips with all information. at one place.

Cons

Receipt management at the accounting review level is also very limited

Review Source

VR

Verified Reviewer  
Sr. Manager Internet Operations  
Consumer Electronics  
Used the software for: 2+ years

### "Concur is a great choice for expense reporting"

December 26, 2019

4.0

It is being used to ensure that employees can properly do expense reports.

Pros

Concur is pretty straight forward. It allows you to upload receipt images. Select appropriate categories and route to approvers.

Cons

It can sometimes be a little limiting in selections but that usually means an administrator has not added the necessary selections.

Review Source

KM

Kayla M.  
Admin Assistant  
Consumer Goods  
Used the software for: 6-12 months

### "Concur's dynamics are more fluid than any other software previously used."

January 11, 2018

5.0

Fluidity, control over the organization, and a fantastic, easy to reach support team.

Pros

Concur makes tracking expenses, booking travel, monitoring associate level employees, and running reports a walk in the park.

Cons

The implementation process is tedious but I appreciate the companies efforts to ensure everything was customized to fit our needs.

Review Source

VR

Verified Reviewer  
Sales Communications Manager  
Mechanical or Industrial Engineering  
Used the software for: 1-2 years

### "Great way to automate Expense reporting"

November 27, 2018

4.0

Pros

Makes it easy to track expenses during business travel

Cons

Difficult to make connections to vendors like Uber and Lyft. Still trying.

Review Source

VR

Verified Reviewer  
Small Business Outbound Supervisor  
Telecommunications  
Used the software for: 2+ years

### "Concur is a great way to track expenses"

November 20, 2018

5.0

Overall Concur is a great program and I would recommend it to anyone looking for a easy way to track expenses.

Pros

I use Concur at my place of business to track our companies expenses. The app is great and makes tracking receipts very easy!

Cons

It does take a little but to get used too but once you learn the logic behind it, it becomes very easy to use.

Review Source

Annie K.  
Product Manager  
Marketing and Advertising  
Used the software for: 2+ years

### "Intuitive, Does the job"

July 29, 2019

5.0

Pros

Very intuitive product, without much training anyone should be able to figure out how to use this. Sleek/modern, and gets the job done. I use this on a monthly basis with no problems, very quick for me to log my expenses and send in for approval.

Cons

It can be a little manual to enter some information, such as "attendees".

Review Source

MG

Manjunath G.  
Product Specialist  
Computer Software  
Used the software for: 2+ years

### "SAP Concur - Go easy on re-imbursements now"

December 26, 2019

4.0

We use SAP Concur for all travel related expense reporting, booking, approvals. Its a SaaS product with easy integration with back office finance applications so that works great! I would say its a good tool but not a great one!

Pros

1\. Great integration with your corporate card and SAP finance system 2. Intuitive interface for users, easy report extraction for admins 3. Collecting receipts, booking travel, re-imbursements is simplified with easy approval process flow and ability to customize the process

Cons

We could have stronger integrations with other products like Tripit Searching can be clunky with not enough integration with other hotel chains. I find there are too many clicks to get a job done. In the age of great UI, this seems like a limitation

Review Source

VR

Verified Reviewer  
Office Manager  
Textiles  
Used the software for: 1-2 years

### "Not worth it"

September 12, 2018

2.0

Pros

Ease of entering expense Organized to view entered expenses

Cons

Lack of progress/tracking Slow process- should have alerts when expenses are overdue Lack of follow though

Review Source

JD

Jaime D.  
Document Controller  
Railroad Manufacture  
Used the software for: 1-2 years

### "Expenses and Travel in one easy tool"

September 24, 2019

4.0

It is a great tool and a time saver when dealing with travel requests and expenses

Pros

I like the way I can log expenses and my travel all in one place. This tool also allows you to link the company credit card to it so that your expenses are all there ready for easy selection and claim. The function to take a photo of your receipts and store them is extremely useful as well

Cons

It can be a little tedious when submitting a travel request for authorisation because you have to repeat the whole travel search again once travel is approved

Review Source

AJ

Ahijah J.  
Project Manager  
Logistics and Supply Chain  
Used the software for: 2+ years

### "Concur Review"

September 8, 2022

4.0

Pros

Mainly how well the software works both on a desktop as well as in an app. Very easy to track and upload for approval

Cons

I feel like added security would benefit. It is fairly easy to upload a receipt and receive approval from administrator.

Review Source

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