# Page 51 | SAP Concur Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 51 - Is SAP Concur the right Accounts Payable solution for you? Explore 2252 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/380/Concur-Expense/reviews

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SAP Concur

4.3 (2252)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated May 29th, 2026

# Page 51 - Reviews of SAP Concur

## Showing most helpful reviews

Showing 1251-1275 of 2252 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Vijay R.  
Auditor  
Aviation & Aerospace  
Used the software for: 2+ years

### "Ease of expensing"

February 12, 2021

5.0

SAP Concur is the easiest expensing tool that I have ever used.

Pros

An expense comes through very quickly and it is easy to categorize your expenses.

Cons

The support for this tool needs more resources to improve on-call issues.

Review Source

SG

Sangita G.  
  
  
Used the software for: 2+ years

### "Review for concur"

July 7, 2016

3.0

Customer Support is terrible - the reps repeat the same thing over and over again and simple items take over a week to get answers

Pros

Mobility, ease of use, integration of T&E

Cons

Constant performance issues and system down in various areas

Review Source

AM

Attila M.  
Senior Controller  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "Expense / receipt tracker tool"

July 17, 2023

4.0

Pros

Used Concur for expense tracking mainly. Uploading invoices and receipts were straight-forward once you get used to the workflow. Documentation of the SW was detailed.

Cons

Not the fastest tool, sometimes it took some time to get everything loaded. Also changing / editing incorrectly attached receipts can be cumbersome.

Review Source

Jillian K.  
Product Marketing Manager  
Computer Hardware  
Used the software for: 2+ years

### "Easy to use"

May 16, 2020

5.0

It works fine, there aren't many issues but when there is it's hard to find the answers

Pros

I can easily upload my receipts and expenses for reimbursement, simple enough to use for an employee to ensure bills get paid

Cons

I find it hard to navigate when I have a question, if there is an issue there isn't a good person to contact and reach out

Review Source

BE

Bobby E.  
Universal banker  
Banking  
Used the software for: 1-2 years

### "Easy to use!"

December 10, 2019

5.0

Overall, very good experience with concur. It’s easy to expense trips and other materials on it. I usually get reimbursed pretty quick too after submitting my expense.

Pros

Very easy to use for expenses. You can book your hotel/flight right through concur and it generates an expense report for you after the trip is over.

Cons

Sometimes the error messages are confusing to understand. For example, some expenses require an image of the receipt. It just shows a giant yellow triangle (an alert sign) but doesn’t really explain what is wrong with the report.

Review Source

CW

Christine W.  
Masters Student  
Education Management  
Used the software for: 2+ years

### "Making expenses easy!"

June 14, 2022

5.0

Overall, I had a great experience with Concur and I would recommend it to others who need to do their expenses and don't want to deal with a complicated software.

Pros

I loved how easy and efficient Concur is. I was able to learn the software and utilize it quickly. It was also great as you can have a proxy do your expenses for you.

Cons

Nothing that I can think of. Concur was very easy to utilize.

Review Source

Emmanuel C.  
Regional Manager - Africa  
  
Used the software for:

### "Easy and Efficient!"

November 17, 2014

5.0

As a regional sales manager, and spending more than 50% of my time traveling, it is always a challenge to optimize my time, and to make sure I am 100% aligned with my company policies. Booking travels and submitting expenses on time are part of this challenge. Thanks to Concur, i found really easy to book flights and hotels in a very efficient manner with no surprise. The integration with the expense report tool helps me to save some precious time and frustration. The mobile application is definitely a must as it allows me to track everything and upload my tickets to the system as soon as i got them.

Review Source

Alejandro Javier A.  
Enginineer  
Construction  
Used the software for: 2+ years

### "concur review"

November 13, 2022

5.0

The control of my spendings for travel and food

Pros

You could have all the control of your money spendings

Cons

The interface sometimes is not so intuitive, you need to have a capacitation before the use of the platform

Review Source

Mandy S.  
Senior 3D Production Specialist  
Mechanical or Industrial Engineering  
Used the software for: 1-2 years

### "Concur has just about everything you'd want for expense reports on the go"

September 20, 2018

4.0

Pros

Having access to the app when you're traveling is amazing, and being able to upload and store receipts right from your camera is very useful as well.

Cons

There is no "are you sure" warning or recovery option if you accidentally delete an expense report. And if the expense report is deleted, all of the uploaded receipts and claims get deleted as well. There are also too many avenues to accomplish the same thing, which can make the app use cumbersome and a bit tedious.

Review Source

LL

Luyan L.  
Director  
  
Used the software for: 2+ years

### "Useful tool for expense reimbursement and record keeping"

April 10, 2018

4.0

Pros

This is a very good tool for expense reimbursement. It can set several levels of approval as necessary. Very good record keeping method/database for all types of government reporting.

Cons

The customer support is only limited to administrators, a lot of the times the software has outages. When that happens administrator is overwhelmed with complaints.

Review Source

Charles S.  
Regional & Senior Marketing Manager  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Decent product for booking travel"

June 30, 2020

4.0

Good experience overall. Use it every 2 weeks or so for business travel

Pros

Good choices of flight, hotel, and rental car options. Love the filter to specify airline, hotel, or rental company & also loyalty programs saved

Cons

It times out pretty fast sometimes, so if you aren't 100% sure of travel plans, it is best to wait to use it

Review Source

VR

Verified Reviewer  
R & D Engineer  
Consumer Goods  
Used the software for: 2+ years

### "Used to track and resolve expenses."

June 5, 2018

4.0

Pros

Mobile app is handy for uploading receipts. Easy to use to write expense reports and submit them for approval.

Cons

Mobile app is a bit hard to navigate for tasks besides uploading receipts. Some options on the website are buried deep so it takes some hunting to look up old reports that have already been approved.

Review Source

MS

Maureen S.  
Missionary  
Religious Institutions  
Used the software for: 2+ years

### "Simplicity"

December 13, 2018

4.0

Pros

I have used this software for 3 years and making and submitting expense reports have been easy. The online software is a little slow when trying to input all of the different categories

Cons

When taking a picture of your receipt you have to go in and input all of the different categories, it doesn't automatically do it for you. This is time consuming.

Review Source

KR

Kaley R.  
Sustainability Reporter  
Media Production  
Used the software for: 1-2 years

### "Great for Travel Expenses"

January 14, 2023

4.0

Pros

Like that you can easily book travel on the portal where there are ample links to travel resources (cars, etc.). Easy to add receipts.

Cons

Mobile receipts are a little trickier to get the hang of.

Review Source

VR

Verified Reviewer  
Staff Test Engineer  
Medical Devices  
Used the software for: 1-2 years

### "Concur Expense system"

March 21, 2019

5.0

As an end user who submits reports, Concur has been easy to use. I get email notifications when there are expenses available to submit against. It is easy to create a new expense report and add all available expenses and attach receipts. Then after submission, I get notifications along each step of the process (manager approval, payment approved, etc). The visibility along the way is great. Very happy overall with how simple it makes this required part of my job.

Pros

Easy to use, intuitive, visibility of status of reports

Cons

No reportable cons from my usage of the software

Review Source

AZ

Andrew Z.  
Content Development  
Computer Software  
Used the software for: 1-2 years

### "A streamlined approach to managing expenses."

April 11, 2018

5.0

Pros

I love the fact that everything is tracked and available. It gets rid of the old communication errors that happened when a receipt or request was misplaced. I think the biggest impact it has had on us is the ease and functionality of managing travel expenses. It eliminates a lot of the headache we used to have with traveling reps.

Cons

Every software comes with glitches and hangups now and then, but the customer support and communication of staff has helped smooth out anything major from coming up.

Review Source

MP

Mike P.  
E-Marketing Specialist  
Consumer Electronics  
Used the software for: 2+ years

### "Good Application, But Some Flaws"

January 24, 2019

4.0

Pros

I like the fact I can integrate my Uber and Lyft apps onto SAP Concur, so it uploads trip data automatically when I am on business trips. In addition, I can also book my flight/hotel/car for business trips, and it being all built into one app is super convenient.

Cons

The booking feature is a little user unfriendly. There's no real way to see the cheapest flights, shortest flights, etc.

Review Source

VR

Verified Reviewer  
Cost Accountant  
Machinery  
Used the software for: 2+ years

### "So much depends on the package you purchase"

November 24, 2019

4.0

Very frustrated with their customer service. They aren’t helpful.

Pros

It integrates with Sap. The users also like being able to upload receipt images right from their phones.

Cons

The ability to edit report and input layouts depends on the type of access you pay for. Ours is very limited. And the import files have to be edited manually before being uploaded to Sap.

Review Source

VR

Verified Reviewer  
Global Social Media Manager  
Telecommunications  
Used the software for: 2+ years

### "Incredibly Easy & super helpful"

October 27, 2022

5.0

Pros

The ease of use is beyond compare. I was able to book everything & keep my expenses very well.

Cons

Some times you can find cheaper options outside the tool.

Review Source

VR

Verified Reviewer  
Assistant Director  
Real Estate  
Used the software for: 2+ years

### "Concur Expense solutions review"

July 16, 2019

5.0

Overall, i have had a good experience using Concur. It certainly saves time and easy to refer back to old expenses

Pros

Easier than saving all paper receipts. Convenience of having all expenses accessible in one place.

Cons

the phone app has limitations. In order to make significant changes, you need to log into the website from a computer.

Review Source

JW

Joshua W.  
Execution Project Manager  
Industrial Automation  
Used the software for: 2+ years

### "SAP Concur"

December 14, 2022

5.0

Pros

I've used this software in the past and it is extraordinarily easy. I can't imagine a simpler way to get my transactions into an expense report. It remembers what you've submitted in the past. It allows you to easily track you mileage, all of the expenses pull in from the card, you can book travel arrangements. Unlimited opportunities

Cons

Probably the remembering aspect/auto-fill in descriptions. I've had instances where I accidentally submitted something that tied to something completely different in the description. I could've double checked, but I did have that occur.

Review Source

VG

Valente G.  
Health Center Manager  
Hospital & Health Care  
Used the software for: 6-12 months

### "Concur is a Great Tool for Business Expeses"

February 10, 2024

5.0

Pros

Concur will help an organization on getting their expenses processed with ease.

Cons

No negative report on Concur. It is a great tool.

Review Source

MH

Mim H.  
Technical Product Owner  
Computer Software  
Used the software for: 2+ years

### "Not the most user-friendly, but helpful for tracking employee expenses"

June 9, 2021

5.0

It gets the job done, but a cleaner, more organized interface would go a long way with this system.

Pros

The most helpful feature of Concur is the fact that you can access it via desktop and/or mobile device. There are times where I'll need to quickly expense a meal or travel, etc. while on the go and having the mobile app easily accessible to me prevents me from forgetting to submit those expenses.

Cons

The system, especially when accessed via desktop, is not the most user-friendly, intuitive interface. There seem to be a lot of extra fields that aren't actually used or that serve the same purpose as other fields, which can make it difficult to know what information needs to go where when submitting an expense.

Review Source

FH

Frank H.  
Actuary  
Financial Services  
Used the software for: 2+ years

### "Easy to Use and Convenient Synchronization to Credit Card account"

September 10, 2018

5.0

Pros

Concur is one of the industry leaders in expense systems for a reason - the functionality and interface is simple, the features easy to use, and the technology error-free. I really like how expenses from my company credit card are directly synchronized to my Concur account - with notifications of expenses posting, to boot! - so that I can directly pass charges into a report without needing redundant receipts. Even GPS-tracking for Uber fares are directly relayed into the system.

Cons

There can be a lag sometimes between the credit card account and the Concur system. Also, when itemizing hotel bills, things can be cumbersome if in a state where there are an abundance of separate taxes.

Review Source

Ginger R.  
Founder/CEO  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Great way to share expense reports!"

July 22, 2022

5.0

Pros

I like that there are several tabs that you can input info such as location of purchase, allocating expenses, categorization, etc. I also like the auto-match tool.

Cons

Nothing. It is a great tool for large organizations.

Review Source

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