# Page 59 | SAP Concur Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 59 - Is SAP Concur the right Accounts Payable solution for you? Explore 2252 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/380/Concur-Expense/reviews

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SAP Concur

4.3 (2252)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated May 29th, 2026

# Page 59 - Reviews of SAP Concur

## Showing most helpful reviews

Showing 1451-1475 of 2252 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

BL

Bryce L.  
Human Resources Consultant  
Telecommunications  
Used the software for: 1-2 years

### "Great for travel planning business trips, but the best rates aren't always shown"

November 20, 2018

5.0

Pros

The portal that is provided in Concur is great in that it is easy to navigate, search, and book travel arrangements. Booking is easy, communication is fast, and I've never had a problem with a booking.

Cons

Unfortunately, the best rates aren't always shown. There are numerous other sites that I have gone to after booking in Concur to compare the rates, and Concur sometimes ends up being more expensive. I don't know if this is due to a fee or commission. Since my place of employment uses Concur I can only use Concur to book, but it would be nice to get the lower rates I could get if I booked it myself.

Review Source

SS

Sandra S.  
Sales Associate  
  
Used the software for: 1-2 years

### "Great way to get reimbursement through company "

December 10, 2018

4.0

Pros

I used Concur to get reimbursed for the gym I go to. It nice to be able to access concur through my computer but they also have an app as well. You easily can upload a copy of your receipt into the system.

Cons

would say it wasn’t the most user friendly. I had some trouble submitting for reoumbursement the first time but I contacted their support team and they helped me out.

Review Source

VR

Verified Reviewer  
Consumer Insights Intern  
Marketing and Advertising  
Used the software for: 6-12 months

### "Great Experiences so far from an employee at a medium-sized business"

May 20, 2020

5.0

As a user, I have had good experience submitting authorizations and my manager is also very pleased with how easy it is to check for it.

Pros

This software is great at streamlining receipt management, expense authorization for our company. It is not too demanding and is easy to make travel authorizations a lot easier to submit.

Cons

I've never used another expense system, but I have heard that some have found the UI to be outdated and messy. I am personally unaffected, but it does take some time to enter all the information.

Review Source

JC

John C.  
Training Manager  
Retail  
Used the software for: 1-2 years

### "Love how the website and APP tie in beautifully"

October 3, 2017

5.0

It's very easy to use and implement and I recommend this highly.

Pros

This makes doing your expenses super easily, anytime you get a receipt just take a picture and the app will auto fill in all the information for you, one of the most aggravating things is having to manually input all the information and this does it for you. It's also smart enough to populate all the necessary fields so that all you have to do is write in simple notes and send in for approval or approve yourself.

Cons

It's not perfect and can't always read your receipts to which you then have to manually input, it's hard to call this a con though is this is not a software or hardware problem so much as even the human eye can't read a receipt that has lost it's ink.

Review Source

Monel K.  
Chief Project Manager  
Oil & Energy  
Used the software for: 1-2 years

### "Expense Management and Reporting"

February 13, 2019

4.0

Very useful to manage the expenses within the organization.

Pros

Helps to track transactions and creating report for approval is user friendly. Automatically matches receipt with the transactions. Reporting can be easily tracked. Mobile application is very handy.

Cons

Navigation through the website is not easy. Takes time to understand the functionalities.

Review Source

VR

Verified Reviewer  
Account Executive  
Internet  
Used the software for: 2+ years

### "Great experience!"

September 19, 2018

5.0

Great experience. Used it in multiple orgs

Pros

The ability to quickly expense anything is something I couldn't live without

Cons

The initial learning curve can be difficult but once you do, it's easy

Review Source

CJ

Caryn J.  
Product Systems Assistant  
Apparel & Fashion  
Used the software for: 1-2 years

### "Expense reporting made easy"

June 5, 2024

5.0

Pros

I like that Concur allows you to easily make updates to a expense report as well as being able to recall it once submitted if something is incorrect. It is also great that I am able to change who I assign my expense report to. It is also nice that it will call out any missing fields in the report.

Cons

I dislike that there are two different pages where you have to enter in the business purpose of the expense.

Review Source

VR

Verified Reviewer  
Operations Manager  
Automotive  
Used the software for: Less than 6 months

### "Concur makes business expenses really easy!"

February 4, 2020

5.0

Overall, Concur is great. It is a strong solution for user with frequent business expenses. Even with a few of the nitpick items I mentioned, I would definitely recommend it.

Pros

Concur has come a long ways, and new functionality is continually added. The mobile app is great as it allows you to easily create expense reports on the go, and generally only need to take a picture of the receipt to include on your expense report.

Cons

The app can be a little bit clunky and slow at times. Sometimes the picture quality will show blurry which will mean retaking the picture.

Review Source

LB

Louis B.  
Director of Technology  
Consumer Services  
Used the software for: 2+ years

### "Glad we have it"

July 21, 2022

4.0

Pros

Concur is a great option to have when you are in the field and need to document a receipt.

Cons

Sometimes a little bit overwhelming and slow.

Review Source

MC

Michael C.  
Sr. Applications Scientist, Detection Products  
Biotechnology  
Used the software for: 2+ years

### "Gets the job done "

January 11, 2022

3.0

Adequate though it may be the implementation on our end or my understanding of the product is lacking.

Pros

Importing of expenses directly from Corporate card to XP report.

Cons

Sometimes the defaults (city etc) seem to make no sense. It’s almost like stuff gets”stuck”’in certain fields.

Review Source

Natalie K.  
Manager  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Concur"

March 19, 2019

4.0

Pros

It is fairly user-friendly and quick to use. Walks you through the steps and keeps us within travel guidelines.

Cons

Lots of steps to approve travel. Perhaps too many touch points.

Review Source

PM

Patrice M.  
Chef  
Food Production  
Used the software for: 6-12 months

### "It's Good."

May 13, 2022

5.0

Pros

User-friendly. Extremely great in tracking expenses.

Cons

Not much. Overall easy to use and beneficial.

Review Source

Saiyed Z.  
Team Lead  
Financial Services  
Used the software for: 1-2 years

### "SAP Concur nice software for a big company"

December 7, 2019

5.0

Overall it was a good experience, I would just improve the set up process.

Pros

is a great software for a big organization like Fiserv. I would say this because it is very easy to control expenses and grant approvals for trips.

Cons

The least thing I liked about the software was the set up for new employees. It took a while to fully set it up.

Review Source

MC

Mabelin C.  
Billing care coordinator  
Hospital & Health Care  
Used the software for: 2+ years

### "Super convenient "

July 6, 2022

5.0

Pros

How easy and straight forward it is to report expenses

Cons

Too many run arounds to get to one item

Review Source

LM

Luke M.  
Director  
Religious Institutions  
Used the software for: 2+ years

### "Great, Little Confusing"

December 1, 2020

4.0

Overall, I've had nothing but good experiences with Concur and it has done a great job for me.

Pros

I like many things, but the thing I like most is how organized the expenses within an expense report are. It's very easy to add a lot of expenses in one report and not lose track of everything going on.

Cons

The categories are a little limiting and redundant. For example, there are three separate categories of "Entertainment." That seems a little much and could probably be retitled. You could either have a lot of very specific categories or whittle the list down to more broad topics.

Review Source

Mark T.  
Account Manager  
Internet  
Used the software for: 6-12 months

### "Gets the job done, but..."

December 18, 2019

4.0

It gets the job done and gets me my money back, but it's not pretty. Other systems out there may not be as powerful, but they don't kill my spirit when I use them.

Pros

It connects with external systems well and allows me to easily import in expenses. This saves a ton of time of having to manually type in my expense details.

Cons

When you do have to enter information, it is PAINFUL. The interface looks old and messy, and adding images and receipts is a unnecessarily difficult process due to bad thumbnails and image viewing.

Review Source

Eileen K.  
Financial analyst  
Biotechnology  
Used the software for: 6-12 months

### "concur"

July 18, 2019

5.0

Pros

I like how expenses have all the categories directed linked to expense accounts

Cons

sometimes the uploading receipts is a little confusing

Review Source

VR

Verified Reviewer  
Marketing and Business Development Manager  
  
Used the software for: 1-2 years

### "A very useful expense tool despite requiring a few extra steps"

April 24, 2018

4.0

Pros

This is a robust tool that follows your internal approval process and makes it easy enough to track all of your expenses and submit them to your manager.

Cons

Concur's app tool doesn't always register the receipt correctly, leading you to resubmit it when it's time to put your expenses together - which is only slightly annoying.

Review Source

OK

Osamu K.  
Schedule Engineer  
Oil & Energy  
Used the software for: 6-12 months

### "Easily upload a receipt"

January 13, 2023

4.0

I'm really satisfied with this software, especially a receipt upload function is very helpful.

Pros

We don't need to scan a receipt and make it to pdf. We just need to take a photo by a smart phone and upload it. It is very convenient and time saving.

Cons

This software is sometimes not user-friendly. I sometimes am not sure how to operate this software. If there are more explanation notes, it would be grateful.

Review Source

AA

Alberto A.  
Impiegato  
Aviation & Aerospace  
Used the software for: 2+ years

### "Ottimo software ,intuitivo!"

February 4, 2023

5.0

Pros

Utilizzo per apertura trasferte e nota spese.facile modifica anche in caso di errori con l opzione modifica trasferta.

Cons

La guida on line non molto completa nelle funzioni

Review Source

CJ

CJ J.  
Dir of Engineering  
Computer Software  
Used the software for: 2+ years

### "Easy to use but needs more features"

March 13, 2017

4.0

Concur has various features around travel booking and expense management. It's app is easy to use and allows you quickly manage and approve expenses. I wish the receipt part didn't just use the camera but actually focused on the receipt so that you can blur out the background and just have the receipt captured. Reviewing receipts for each expense can also be tedious so enhancements in that area would be good. Otherwise a really good product.

Pros

Easy To Use Approvals are fast Submissions are fast

Review Source

JH

Jon H.  
Director, IT  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Better than not having a solution for submitting expenses"

August 28, 2019

3.0

Pros

Integration with credit cards works great for keeping employees up to date with their transactions and preventing forgotten submissions which need to be followed up on. Decent level of customization on fields and parameters around needing receipts or not for any given expense line.

Cons

The web interface feels clunky. Some of the customization are hard to find and configure properly. Error messages aren't often clear on what the issue is and concur support is hit or miss on something as simple as a user being locked out for too many password failures.

Review Source

LD

Lauren D.  
Communications Consultant  
Hospital & Health Care  
Used the software for: 2+ years

### "Effective overall"

November 24, 2023

4.0

Pros

It's easy to upload receipts and match them to my expenses.

Cons

It should be straightforward to complete simple tasks, yet the process can be confusing. It seems like there's too much information upfront. A learning curve is required for all users.

Review Source

JE

Jonathan E.  
VP of Enterprise Sales  
Computer Software  
Used the software for: 2+ years

### "Concur is okay"

February 3, 2023

3.0

Pros

I like that it can manage all travel and expenses in one mobile tool.

Cons

The software is somewhat outdated and could use a facelift

Review Source

CL

Cindy L.  
Hiring Manager  
Education Management  
Used the software for: 1-2 years

### "Really Efficient"

October 5, 2018

5.0

Pros

That you can upload your receipts and track the progress of your reimbursements. Also, there are so many options/menus that you really don't have to think about how to "code" an expense. It is very user-friendly.

Cons

When I request payment, the last stage is always 'sent for payment'. I wish there was a 'paid' status, so employees would know when to look for the deposit in their accounts for sure.

Review Source

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