# Page 60 | SAP Concur Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 60 - Is SAP Concur the right Accounts Payable solution for you? Explore 2252 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/380/Concur-Expense/reviews

---

SAP Concur

4.3 (2252)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated May 29th, 2026

# Page 60 - Reviews of SAP Concur

## Showing most helpful reviews

Showing 1476-1500 of 2252 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

LA

Lisa A.  
HR/PR Specialist  
Consumer Goods  
Used the software for: 2+ years

### "Great for managing your expense reports and not going through those paper receipts!"

December 8, 2016

4.0

This software has saved us a lot of time reviewing paper reports and matching up receipts., calling for lost receipts. It has cut down our time checking from 2 hours to about 30 min.

Pros

I like most that the sale team can snap a picture of the receipt with their phone and it goes right into the computer, so no lost or paper receipts to handle on the office side.

Cons

Sometimes it misreads the receipt; it happens on all expense software I'm sure.

Review Source

HH

Heath H.  
Product Manager  
Computer Software  
Used the software for: 2+ years

### "Best expense report and travel management application I've ever used"

March 12, 2017

5.0

I've never spent so little time arranging travel or doing expense reports and that is a good thing.

Pros

Super easy to use. Integrations to other applications are all top notch. The tie-ins for travel are what make this software sing...add in that you have smartphone apps for this software and it's a home-run.

Cons

I've never had a bad experience with this product. I've done manual expense reports and this is the opposite..

Review Source

VR

Verified Reviewer  
Sales Operations, Team Lead  
Information Services  
Used the software for: 1-2 years

### "Great for doing expenses - easy to use"

December 19, 2018

4.0

Pros

It's very intuitive and easy to use. The mobile app is great - you can easily complete an entire expense reports from your phone and send it in without any issues.

Cons

An an end user, I have no issues with this app. It would be nice if the mobile app could connect directly to your android photos for pictures of receipts.

Review Source

CM

Cara M.  
CEO  
Computer Software  
Used the software for: 2+ years

### "Great user experience!"

August 28, 2017

5.0

Expense reports are a pain and Concur makes it so much easier!

Pros

Easy to use Reimbursements are fast! Can easily capture receipts with my phone and they go right into my expense report Expense reports and travel booking take much less time than they used to

Cons

If I have to book for a conference using the conference site/travel agent, I have to do the process manually. But it saves me time in all other instances.

Review Source

VR

Verified Reviewer  
Marketing Manager  
Financial Services  
Used the software for: 1-2 years

### "Concur Expense - Easy"

May 21, 2019

4.0

Good easy tool. Necessary for business expenses. Great functionality.

Pros

Super Easy collaborative business expense program. No Training needed or oversight for users to easily/intuitively process trip expenses

Cons

The payment status alert emails I get are not accurate at all. I wish they were actually real-time alerts. Not lagging 3-7 days

Review Source

VR

Verified Reviewer  
Territory Manager  
Machinery  
Used the software for: Less than 6 months

### "Easy for Tracking Expenses"

November 6, 2019

5.0

Overall, it saves me time and helps me to create expense reports that are more accurate than using a spreadsheet.

Pros

It is easy to track expenses and crest expense reports. Say “Goodbye” to creating a spreadsheet and totaling columns and rows - Concur makes it easy to create expense reports, add receipts when needed, and submit expense reports.

Cons

Sometimes it will take a couple days for the expenses from my company card to show up, and so I have to wait a couple days to submit those on a report.

Review Source

VR

Verified Reviewer  
Operations  
Retail  
Used the software for: Less than 6 months

### "Our company had a horrible time with concur - Bills were paid late all the time!"

June 6, 2018

1.0

Not any benefits it was a horrible experience in our accounting depertment

Pros

The idea of it is nice and if it worked well it would be awesome, but in execution it does not work well at all.

Cons

We had bills not show up in concur until after they were due making us delinquent with several accounts. We would have to make separate individual payments outside of the system to avoid an affect on our credit or termination of service. Did not help efficiency or our standing with vendors at all.

Review Source

VR

Verified Reviewer  
会社員  
Civil Engineering  
Used the software for: 2+ years

### "交通費の精算が少し楽になった"

January 20, 2023

3.0

Pros

交通費を携帯等の乗車履歴から精算できるようになったこと

Cons

チェック機能により、注意を促してはくれるが、あまり役目を果たしていない。もう少し高度なチェック機能だと助かる。

Review Source

VR

Verified Reviewer  
Content Marketer/Copywriter  
Sports  
Used the software for: 1-2 years

### "Concur Review"

January 8, 2019

5.0

I really enjoy Concur and don't feel like it lacks in any areas. I recently used it when being reimbursed for a company trip to Austin, TX.

Pros

This is the best (and only) expense system I have used professionally and I find it easy to use and efficient.

Cons

Some of the drop down tabs when describing expenses don't work when I am using the Concur app.

Review Source

ApG

Aaron paul G.  
Accounting Specialist  
Accounting  
Used the software for: 2+ years

### "SAP Concur user experience "

February 12, 2023

5.0

Pros

User friendly and easy to log all the expenses

Cons

Always logging out the access. And entering access sometimes not accepted

Review Source

VR

Verified Reviewer  
Marketing Assistant  
Computer Software  
Used the software for: 2+ years

### "Streamlined expense reporting"

April 30, 2019

4.0

Pros

The program made it really easy to log my travel information and track my expenses.

Cons

Sometimes I had trouble with saving my work while entering the information

Review Source

RS

Ruka S.  
Marketing Executive  
Financial Services  
Used the software for: 1-2 years

### "SAP Concur Review - Marketing exec from financial service industry"

September 14, 2023

4.0

Pros

I like that Concur has an App which is very easy to take picture of the receipt and upload them.

Cons

The website side of Concur is a little bit trickier to navigate and find the right dropdown etc.

Review Source

BP

Brittni P.  
Preschool manager  
Education Management  
Used the software for: 6-12 months

### "Expense tracking has never been easier "

May 12, 2021

4.0

Overall it’s a great product, pretty straight forward stuff.

Pros

Being able to see all my purchases in one place, easy to upload receipt.

Cons

I honestly can’t think of anything I dislike about concur itself. The only thing I don’t like which I feel is more my company’s policy, is that I can’t submit my reports right away. Somethings I just want to submit & get it over with.

Review Source

VR

Verified Reviewer  
Account Executive  
Market Research  
Used the software for: 6-12 months

### "Account Executive"

December 4, 2018

3.0

Pros

I only use this for expenses, not booking travel or anything else. Auto checks double counted/duplicate reports.

Cons

It's so manual to upload everything from the receipts to creating an expense reports. So many manual drop downs to fill in. There should be some kind of machine learning to read my receipts and now that Hilton is "Lodging." Maybe an integration with Google drive or something to pull all thse receipts in a designated folder down into this platform.

Review Source

VR

Verified Reviewer  
Engineering Manager  
Marketing and Advertising  
Used the software for: 1-2 years

### "Great for expenses"

December 4, 2019

5.0

It's really saved me time gathering receipts and creating expense reports.

Pros

really makes the expense process a pleasant experience. It's very easy to use and the complementing mobile app makes it even more useful.

Cons

No big complaints at all. It does everything I'd expect it to do, both the web version and mobile app!

Review Source

jA

jennifer A.  
Secretary  
Higher Education  
Used the software for: 6-12 months

### "Using Concur with Expense Reports"

January 9, 2019

5.0

Pros

I like the ease of attaching receipts and other documents and adding notes in regards to certain expenses.

Cons

I cannot think of any cons with this software.

Review Source

AS

Andy S.  
EHS Specialist  
Chemicals  
Used the software for: 1-2 years

### "Fantastic Software for Work Expense Management"

August 16, 2022

5.0

Pros

Simple-to-use, easy to upload receipts, and to track all expenses for submission to your employer.

Cons

Loved everything about this system - nothing to dislike!

Review Source

LC

Luis C.  
Solution Consultant  
Information Technology and Services  
Used the software for: 1-2 years

### "Excellent way of submitting expenses"

August 28, 2019

5.0

Amazing way of submitting expenses in the corporate world.

Pros

The capacity to submit expenses on any type of device such as mobile allows any user to be more productive dedicating less time to admin tasks.

Cons

The way you attach files is a bit flawed since sometimes you can simply drag and drop a file and it would attach but sometimes you need to click some buttons.

Review Source

ID

Indiana D.  
Sales  
Information Technology and Services  
Used the software for: 1-2 years

### "SAP Concur Review"

August 21, 2020

5.0

Overall experience is very positive, happy to continue using it

Pros

Really easy and straightforward, some parts are complex, but easily explained. Also customer support is helpful as well

Cons

Can be difficult to fix some errors in a process, other than starting that process over completely.

Review Source

VR

Verified Reviewer  
Certified Clinical Research Coordinator  
Hospital & Health Care  
Used the software for: 1-2 years

### "Incredibly troublesome with a poor user experience"

October 23, 2018

2.0

Pros

If you can get all of your fields entered correctly, you are capable of getting an expense report submitted.

Cons

I really dislike using Concur--it is ridden with problems and I've spent more time trying to solve their tech issues that I should be able to submit an expense for my time dealing with them! The platform is clunky and very specific about file upload types. Often times, you have to submit a file multiple times (even when it's the right format), just to get it to actually stick. The customer support is abysmal--i rarely get my questions answered and that's only when I actually speak with someone (most of the time, they never return calls/messages). Overall, not a useful tool.

Review Source

VR

Verified Reviewer  
Postdoctoral Scholar  
Biotechnology  
Used the software for: 1-2 years

### "Best expense tracking software in the market"

July 12, 2022

5.0

Pros

Ease to integrate with all my travel and keep track of the expenses to be reimbursed.

Cons

The software is overall great, my main issue been latency and slow speeds when using the app on my phone.

Review Source

VR

Verified Reviewer  
Graduate Assistant  
Education Management  
Used the software for: Less than 6 months

### "Used to receive travel refund - somewhat difficult to navigate"

November 24, 2019

4.0

The software does the job and can gather a lot of information, but it could be improved to make it easier for the user to work on forms without requiring help.

Pros

The system in place allowed me to specify how much I was owed for travel expenses to a conference, and I could easily upload receipts as proof.

Cons

Help was required to navigate through the menus. This isn't the type of software you can send to someone and say "Here, fill out this form on your own." Without someone familiar with Concur, it is easy to get lost or make a mistake.

Review Source

VR

Verified Reviewer  
Analyst, Audit Analysis, International Labor Standards  
Entertainment  
Used the software for: Less than 6 months

### "Not as user friendly"

August 29, 2019

4.0

Pros

This software is a great means for capturing expenses - especially for a big company like mine. You're able to track travel expenses (which is what I mainly use for) and there's all kinds of features such as tracking mileage based on the addresses you input and finding flights, etc.

Cons

I didn't find this software to be very user friendly. There's almost too many functions and features that it takes a long time to get used to the software and become familiar with what's available and what's not.

Review Source

RS

Rohit S.  
QA Lead  
Media Production  
Used the software for: 1-2 years

### "Did not find concur a good tool for expense raising system"

September 11, 2018

2.0

Somehow our finance team is comfortable using concur, but for most of the employees it is a nightmare to use. Earlier we used SAP and was a breeze for all of us. It takes 10 times more time to submit an expense report in concur than SAP. Way too many unwanted exceptions while submitting the report and there is no help/guide to understand the meaning of those exceptions. Receipt upload feature is also bad, it merges all your receipts you uploaded for individual reports. I am done with this tool seriously.

Pros

Only thing I liked is this tool has way many features.

Cons

1\. Ease of use is not at all there. 2. So many unwanted exceptions 3. Worst User Interface, this may be good for experts, but for an employee who need to submit expenses, this is a nightmare. 4. It merges all your receipts you uploaded for individual reports, creating hell lot of confusion to sort out them later. 5. Local currency to Dollar conversion is very illogical, shows a different numbers on screen than the back-end reports.

Review Source

EM

Elizabeth M.  
Research Analyst  
Retail  
Used the software for: 1-2 years

### "SAP Retail User"

March 3, 2022

4.0

Pros

is a great way for me to track expenses and travel details within my large company. It’s easy to upload receipts, add details, and make changes. Booking is also decently easy and straightforward

Cons

When I first started using , it wasn’t the most intuitive. I was worried that editing or adding a expense would mess up the entire report (ex: adding a new restaurant expense would accidentally submit or delete the entire travel trip report)

Review Source

## Send me user reviews about this product

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

Talk to a Capterra advisor for free and get results within 15 minutes.