# Page 62 | SAP Concur Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 62 - Is SAP Concur the right Accounts Payable solution for you? Explore 2252 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/380/Concur-Expense/reviews

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SAP Concur

4.3 (2252)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated May 29th, 2026

# Page 62 - Reviews of SAP Concur

## Showing most helpful reviews

Showing 1526-1550 of 2252 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Senior Civil Engineer  
Civil Engineering  
Used the software for: 6-12 months

### "Great business software for submitting expenses"

July 25, 2020

4.0

This expense platform is so much easier to use than the previous software I used for expense reporting.

Pros

I really like how easy it is to submit expense reports for my work. This pulls in information from my corporate card and already fills in some of the information. It pulls in previous submissions of my reports to help me submit my expense report.

Cons

I wish it would explain in others ways summaries of all of the expenses that I have submitted to date on the service.

Review Source

TP

Tatiana P.  
SSA  
Financial Services  
Used the software for: 2+ years

### "Great Travel Expense Management! "

May 18, 2022

5.0

Pros

Easy to use, add expenses on the go so you don't forget to claim anything! Snap a photo, enter a few details if necessary, and the info is there when you need it! It can also connect to your corporate credit card and has the ability to sync and charges will show in the app! Highly recommend!

Cons

Nothing negative to say. I found it super easy to use & submit expenses.

Review Source

VR

Verified Reviewer  
Pharmacy Intern  
Financial Services  
Used the software for: 2+ years

### "Easy expense reporting option"

September 14, 2018

5.0

Pros

Easy expense reporting option, the mobile app works great and makes uploading receipts a breeze

Cons

I have not found anything to dislike yet

Review Source

Jeremy K.  
project manager  
Arts and Crafts  
Used the software for: 1-2 years

### "easy expense reporting"

January 11, 2019

4.0

Solved the problem of having to keep track of paper receipts.

Pros

enjoyed the ability to track all my expenses across many categories. also liked the layout and statements mobile app is good tool too.

Cons

sometimes it was hard to revert or undo entries and often I found the user interface to be outdated.

Review Source

AT

Alex T.  
Process Analyst  
Civic & Social Organization  
Used the software for: 2+ years

### "Versatile and Gets the Job Done"

July 12, 2018

4.0

Again, once you get over the hump of learning which expense category to pick and how to enter a travel itinerary, it's smooth sailing.

Pros

We use Concur for all expense reports at work, and, once you get the hang of it, it makes for a quick expense report process. You're able to set up delegates to enter reports on your behalf, but approval still comes to you. Able to set up multiple layers of approval. For instance, our department directors review forms, and then our HR team reviews forms for policy compliance. Also has a mobile app for convenience!

Cons

Steep learning curve, especially when learning to set up travel itineraries. Also, the expense categories are not always straightforward. That said, these challenges are not insurmountable.

Review Source

VR

Verified Reviewer  
Customer Experience Manager  
Telecommunications  
Used the software for: 2+ years

### "Company only uses Concur and it's great!"

May 22, 2019

5.0

Pros

App is easy to use Love how I can upload my receipts as I purchase items

Cons

It can get buggy at times, but overall great experience.

Review Source

VR

Verified Reviewer  
Teacher  
Education Management  
Used the software for: 1-2 years

### "Review of SAP Concur"

December 5, 2019

5.0

I am able to use SAP Concur to log, track, and create work expense reports.

Pros

I am able to use SAP Concur to book and log work expenses. Booking of flights and hotels are also relatively easy with the use of this software.

Cons

Navigating in the software can be tricky but once you have done a few expense report such as submitting mileage and booking hotels or flights, it gets easier!

Review Source

Brian D.  
Financial Analyst  
Accounting  
Used the software for:

### "It's pricey but it's certainly effective and useful"

October 13, 2017

4.0

Another look at different expense report software

Pros

It ties into AMEX and you can use it for so many features to clean up excel expense reports and other time consuming tasks.

Cons

It exports to CSV files and I really prefer a proper integration to accounting softwares which is why I went with Nexonia.

Review Source

Joe D.  
IT Director  
Retail  
Used the software for: Less than 6 months

### "claim, monitor, trace in 1 place"

October 28, 2022

5.0

Pros

very helpful software especially the mobile app, you can take a picture of your bill instantly on the spot and attach it to your claim without the hassle of scanners.

Cons

when you try to claim something and you change your mind or when you try to show someone how it works or if you do mistake and you go back from the start the claim remain under your expenses.

Review Source

JM

Jordan M.  
Sr. Help Desk Technician  
Automotive  
Used the software for: 1-2 years

### "Concur - Much easier than paper expense reports"

July 27, 2019

4.0

Overall I enjoy Concur, it's made filling expense reports much easier than the old fashioned method of doing so by hand. While the overall process isn't perfect, it's a great step in the right direction & I hope Concur continues to evolve as a product for expense reporting.

Pros

What I like most about this software: - Easy to use web interface - Uploading receipts is a breeze - Itemizing your expense is surprisingly easy - Much smoother process than old paper expense reports

Cons

What I like least about this software: - There's a lot of expense fields (optional) that can make initial use a little difficult - Take a while for your expense report to post to your bank account (multiple steps for approval) - Could be streamline more

Review Source

BM

Bill M.  
Physician Assistant  
Medical Practice  
Used the software for: 6-12 months

### "Helping with Reimbursements"

October 19, 2020

4.0

My experience so far has been positive with ease of reimbursement submissions and the ability to track them. When I've have used it to schedule travel, it's been a little more involved.

Pros

The ability to designate a surrogate to submit and process my travel and CME reimbursements. It's also great to be able to link my rewards accounts to my travels.

Cons

The overall interface is busy and I would prefer a simpler homepage. It would be better if different trips were categorized and less steps for booking flights/trips.

Review Source

Kyle D.  
Enrollment Specialist  
Research  
Used the software for: 6-12 months

### "Easy expense reports"

August 7, 2019

5.0

Pros

Manage all your expenses and get paid from one place

Cons

Nothing to complain about here, I was paid back quickly for my expenses

Review Source

Shreyash T.  
Software Engineer I (Apps)  
Hospital & Health Care  
Used the software for: 6-12 months

### "Expense Management of Company Made Easy With Concur Expense"

February 14, 2019

4.0

Pros

Support for The Software is Outstanding.

Cons

UI/UX design of the Software Can be improved.

Review Source

KC

Kaleb C.  
Network Server Administrator  
Wholesale  
Used the software for: 6-12 months

### "Concur"

March 26, 2019

4.0

While the iconography of the website took some getting used to, once you do a handful of expense reports it becomes second nature fairly quickly. I like the fact that it's easy to find what you are missing that is preventing you from submitting a certain report (it shows as red). The mobile app is hit-or-miss and not as reliable as I would like it to be.

Pros

Fast, easy-to-navigate website. It does one thing (expense reports) with minimal pain on the part of the employee.

Cons

Mobile app not reliable or easy-to-use. Icons on website a little non-intuitive.

Review Source

CB

Cheryl B.  
Curriculum Designer  
Higher Education  
Used the software for: 2+ years

### "They finally got it right"

February 14, 2020

4.0

Pros

It took several updates but they finally got this platform to a good place. It is easy to use and snapping photos of receipts is a dream!

Cons

Nothing...they have been working to improve this and it shows.

Review Source

Susan J. R.  
Commercial Lines Underwriter  
Insurance  
Used the software for: Less than 6 months

### "Good expense tool"

November 13, 2018

4.0

Overall easy to use, easy to track expenses, and easy to find the status of reports. Also nice to control notifications. One of the better tools I have used for business expense reporting.

Pros

Easy to use with built-in tutorials, some customization for company procedure is available.

Cons

I was unable to report a transaction as a pending card transaction. That can make some expenses fall outside the trip on which they occurred, since you have to wait for the transaction to post.

Review Source

Benjamin T.  
Senior Associate, Forensic Advisory  
Accounting  
Used the software for: Less than 6 months

### "Very detailed but quite complicated for the user"

April 16, 2019

4.0

Pros

I like how I don't have to submit my receipts in hard copy and I can detail more information in my expenses claims. Also, I can use this on the go with my mobile app.

Cons

There are too many features and not enough help to assist with the completion of some fields. Would appreciate if each page has a quick help box to help users. For example, I encountered an exception that I wasn't able to identify until I checked online for help.

Review Source

BV

Bailey V.  
Assistant Director  
Education Management  
Used the software for: Less than 6 months

### "Great way to keep track of all expenses"

April 10, 2022

4.0

SAP Concur has been a huge help. It helps us with budgets and create spending reports.

Pros

SAP Concur is user friendly and easy to use. I use this to keep track of all my receipts and categorize each expense.

Cons

One feature I struggle with is how it wont let me submit my report with all my receipts if one charge is missing a receipt. I think it should have an area where I can explain why I may not have a receipt.

Review Source

VR

Verified Reviewer  
Account Executive  
Information Technology and Services  
Used the software for: 1-2 years

### "Very challenging for end users"

March 1, 2020

3.0

I use it because I have to for expenses. If I didn't, I would avoid it.

Pros

\- I like that I eventually get reimbursed, but not much else - I can see where in the approval process I am

Cons

\- Very challenging to use to book tickets with a confusing layout - Not user intuitive when submitting expenses

Review Source

KH

Kasia H.  
Account Executive  
Media Production  
Used the software for: 2+ years

### "Simple for th euser"

July 2, 2018

4.0

Pros

Concur allows my member of my organization to book travel and file expense reports. It's user interface is simple to user and required no training. Almost everyone understands how to use it.

Cons

Concur has been known to crash or have glitches. This mostly happens to me when booking travel. Overall though I've had a positive experience with the product.

Review Source

ES

Erik S.  
Director  
Management Consulting  
Used the software for: Less than 6 months

### "Hello! it's Concur. How can we make your life miserable today?"

July 6, 2016

1.0

Horrible web and mobile app. Painful expense reporting and even more painful travel booking. They obviously have no concept of user experience. Isn't software supposed to make our live easier? Mobile app rarely uploads my receipts. They just seem to vaporize. The web app is incredibly slow and mostly non-intuitive.

Pros

If you have a corporate card, it will automatically insert the basics; date, vendor, expense amount.

Cons

The user interface seems to lack any regard for user experience. I literally spent 12 hours putting together one report. Learning curve should be much shorter. Their travel booking feature is completely useless. I always get better rates with less effort and time than going through their ridiculous application.

Review Source

VR

Verified Reviewer  
Pm It  
Machinery  
Used the software for: 6-12 months

### "Business travel expenses tracking"

November 16, 2022

4.0

Overall is ok

Pros

Used to track, collect and upload expenses and receipts of business travels.

Cons

Could be useful to improve for booking and travel documents

Review Source

AL

Andrew L.  
Designer  
Design  
Used the software for: 2+ years

### "Probably the easiest expense tool I've ever used "

May 28, 2021

5.0

Overall if you're a larger organization it's an amazing platform for expense management.

Pros

I really liked the ease of use. I've used many expense tool in my career and they all have some annoying features that was hard to figure out. I felt like I went through Concur without any hiccups or problems. I everything made sense and I had no trouble using it

Cons

It's a bit expensive for smaller companies and it comes with features that smaller companies may not need but there is no option to get a cheaper plan with less features.

Review Source

WR

Walter R.  
Network engineer  
Higher Education  
Used the software for: 2+ years

### "Helpful expense creation"

August 10, 2018

4.0

Pros

This has many standard categories when filling out your expenses so not many one offs. Also allows simple separation of expenses if needed.

Cons

Sometimes it is unclear what data you need to input.

Review Source

DS

Dale S.  
CTO  
Wholesale  
Used the software for: 2+ years

### "Hate the product when I first used it. Love it more in a larger company"

November 22, 2017

5.0

I get my money back faster due to the real time submissions.

Pros

It allowed me to get reimbursed for my expensive faster. I was waiting two months before and once they implemented this I was getting them back the next pay check.

Cons

It and be a little clunkie when trying to match up receipt with the cost. Also depending on how it was setup it can be a pain to match up costs with the correct categories.

Review Source

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