# Page 63 | SAP Concur Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 63 - Is SAP Concur the right Accounts Payable solution for you? Explore 2252 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/380/Concur-Expense/reviews

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SAP Concur

4.3 (2252)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated May 29th, 2026

# Page 63 - Reviews of SAP Concur

## Showing most helpful reviews

Showing 1551-1575 of 2252 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JR

Jeremy R.  
Sales  
Construction  
Used the software for: 2+ years

### "Ease of Use"

October 3, 2019

5.0

Every person within our organization, from field technicians to management, can complete their expenses 24/7 and at any location.

Pros

This software is extremely easy for our employees to get reimbursed for their expenses. The previous method we had was extremely slow and this has made it so quick. The App is easy to use as well.

Cons

Honestly, for all that we use it for, I do not have any issues with this software. This software is great.

Review Source

VR

Verified Reviewer  
Intern  
Computer Software  
Used the software for: 1-2 years

### "Great tool to submit expenses"

July 21, 2019

5.0

Overall good. I believe an email with receipts should come on usage.

Pros

1\. Categorization of expenses via the categories makes it easier for me to submit bills for reimbursement.

Cons

1\. Dont like the UI. I feel some of the expense categories do not fit anywhere. Other option should be present

Review Source

VR

Verified Reviewer  
Category Management Manager Latin America  
Food & Beverages  
Used the software for: 1-2 years

### "Concur Expense - Very helpful to keep expenses reports updated and reports"

March 27, 2019

4.0

Pros

Easy to capture the different expenses into your travel account If properly set up, it directly connects into your corporation travel expenses systems for easy reporting

Cons

Some expenses get added automatically, others have to be manually input - interface is not friendly

Review Source

KS

Katie S.  
FSR  
Veterinary  
Used the software for: 6-12 months

### "Makes Expenses easy"

July 29, 2022

5.0

Pros

I love being able to upload receipts directly from the mobile application

Cons

Hard to find where some things are and can sometimes be tricky to link things.

Review Source

KR

Kimberly R.  
Project Coordinator  
Construction  
Used the software for: 6-12 months

### "Concur Expense"

November 18, 2019

5.0

Pros

I love that the app syncs with the web-based version. It's awesome to have the ability to take a picture of your receipts and seeing them available for your expenses, the reporting is much easier that way. I have also used to book a hotel for a work-related event and it had several options for hotel booking.

Cons

The web-base version is something you have to play around and self-learn, I have yet to play around with any support tools, so it's not a big deal.

Review Source

VR

Verified Reviewer  
Server Administrator  
Telecommunications  
Used the software for: 1-2 years

### "Easy to submit and track status fo expenses"

April 16, 2019

4.0

No more using excel sheets to submit payments and sending in receipts all done through website. No lost expenses anymore

Pros

Easy to submit expenses and track their progress until they are sent for payment.

Cons

When using the mobile app i have to randomly uninstall and reinstall for it to work properly

Review Source

PE

Paige E.  
Inbound Demand Conversion Manager, Corp.  
  
Used the software for: 1-2 years

### "Concur makes it easy to track and submit all corporate expenses!"

June 14, 2018

4.0

Pros

As a manager, I do a lot of purchasing on behalf of my team. Sometimes on a corporate card and sometimes out of pocket to be reimbursed. Concur makes it so easy to upload pictures of receipts and keep track of expense approvals for both use cases.

Cons

I love the expense tracking in the system, however, the travel booking can be tricky at times. There are multiple steps that you must take to book and confirm your travel. I feel like the platform could be a little more user-friendly in this aspect.

Review Source

TD

Thien D.  
Graduate Research Assistant  
Education Management  
Used the software for: 6-12 months

### "Takes some time to get used to but does what it says"

November 3, 2022

4.0

Pros

The tutorials are easy to follow. Every step is clearly annotated in case I have questions about what need to be filled out. There are even options to add my frequent travelers’ details with hotels and airlines.

Cons

Customer support is rather confusing and I feel like I’ve got a different answer every time.

Review Source

JP

Jenna P.  
Technical Recruiting Coordinator  
Consumer Electronics  
Used the software for: 1-2 years

### "Streamline Process for Company Travel"

March 26, 2020

4.0

Overall my experience with Concur has been good. I don't have much experience with competing software though.

Pros

Being in recruiting, I primarily use Concur to book travel for candidates who are flying in/out for on-site interviews. It walks you through the booking, allows you to make changes, adapt based on travel requirements, etc. It's a pretty streamline process for booking travel (and then receiving approval through the preset people).

Cons

It can be a little confusing at first when you are learning it. There are some features/selections that don't always apply or are unnecessary. It would be nice if there was a way to remove them from the process to eliminate confusion.

Review Source

DM

Daniel M.  
Instructor  
Information Technology and Services  
Used the software for: 1-2 years

### "Great Expense Reporting and Travel Tool"

December 14, 2018

5.0

Pros

Concur is easy to use for both expense reports and travel arrangements. When making expense reports, it is easy to re-use previous items by just copying them, and the interface is intuitive.

Cons

It would be nice to be able to save favorite locations if you expense out travel to the same places repeatedly.

Review Source

VR

Verified Reviewer  
Project manager  
Automotive  
Used the software for: 1-2 years

### "SAP for travel arrangement "

September 21, 2022

4.0

Pros

Good tool for me as a project manager when I sent technician out for field service

Cons

Too much for a technician to fill out to generate travel request

Review Source

VR

Verified Reviewer  
Sales Sup. & Business Analyst  
Consumer Goods  
Used the software for: 2+ years

### "Easy Management for Employee Expenses"

June 8, 2019

5.0

Very useful and ease to use

Pros

Easy and mobile upload invoices for expenses

Cons

I dont have a negative opinion for Concur

Review Source

Matthew S.  
Programmatic Trader  
  
Used the software for: 1-2 years

### "Able to use this software but frustrating at times"

May 11, 2018

3.0

Get reimbursed in full but it's a long process

Pros

I like how you can easily book flights and hotels at the same time and you know exactly what you're getting yourself into

Cons

I dislike how it takes well over a month to receive my funds back into my bank account. It's ridiculous

Review Source

VR

Verified Reviewer  
Systems Administrator  
Computer Software  
Used the software for: 1-2 years

### "Concur simplifies expense reporting and keeps you in the loop with you report status"

November 9, 2017

5.0

Simplified submission of expense reports and better visibility into the reimbursement process.

Pros

My favorite part of the experience submitting expense reports it the tracking information that we get when the report is in various states. I get a notification when my submission has been approved by my boss, reassigned to our account team for payment, and when I get paid. So I know exactly what's going on with my expenses without having to bother people.

Cons

I have no complaints from an end-user perspective. In my entire time using the software, I've only encountered issues one time with uploading receipts, and that was a reported site issue that was resolved quickly.

Review Source

NK

Nakul K.  
Project Manager  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Concur"

October 13, 2018

5.0

Pros

Useful tool for companies to organize expenses for employees

Cons

Navigating to basic features takes time and functionality and FAQ's could be better

Review Source

JH

Jaime H.  
IT Lead  
  
Used the software for: 2+ years

### "Expense reporting made easy"

May 4, 2018

5.0

Pros

Easy to create expense reports, attach receipts, interfaces with vendor systems to automatically receive and load expenses (hotels, airlines, car rentals, etc). Holds personal information for traveling. interfaces with global travel systems (like AMEX Global Business Travel). Mobile app makes very easy to scan and add receipts.

Cons

Depending on your organization needs, you still have to prepare and submit paper documentation to support your expenses, other than that, it is totally digital.

Review Source

JN

Joe N.  
Chief Executive Officer  
Real Estate  
Used the software for: 2+ years

### "Has the basic features but lacking access to some flight carriers"

October 8, 2022

4.0

Pros

Ability to book online and manage by booking, anytime and any place.

Cons

Unable to book Southwest and Allegiant from the platform.

Review Source

SF

Susan F.  
Accounting Administrator  
Medical Devices  
Used the software for: 6-12 months

### "This product makes managing expenses well.more manageable."

August 8, 2017

5.0

improved expense report processing, improved turn around time, ease of use.

Pros

Ease of use. The sort and find functions are very easy as well as the capability to audit. Customer support is excellent with questions and resolving problems

Cons

Outages are challenging and get our salesforce (which is our main base of users) in an extreme uproar. Also when processing an item, the screen colors are very vague to me and I am not sure if I have selected the correct line item.

Review Source

DL

David L.  
Account Executive  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Makes expense reports easy"

August 13, 2018

5.0

Pros

I’ve used Concur a handful of times expensing trips through work. While it took a little while to learn how it operates, it is now very easy to use and it makes the expense reports easy to file.

Cons

There was a little bit of a learning curve which I would say is the only negative. However after the initial time using it, it became easier.

Review Source

DL

Davide L.  
IT Administrator  
Information Technology and Services  
Used the software for: 2+ years

### "SAP Concur Reisekostenabrechnung"

August 18, 2023

5.0

Pros

Mit kann jeder Mitarbeiter leicht und unkompliziert seine Reisekostenabrechnung machen.

Cons

hat eine nicht so moderne Oberfläche und sieht somit etwas veraltet aus.

Review Source

AA

Adam A.  
bartender  
Food & Beverages  
Used the software for: 6-12 months

### "Great Reimbursement Tool but Lacks User Friendly Interface"

November 22, 2021

4.0

Overall I enjoy but will probably switch to Expesify later down the road.

Pros

The things I like most about is the receipt capturing software and the detailed expense reporting that I can do. I enjoy the mobile app more than the desktop app and the approval process is very easy.

Cons

The things I like least are the user interface and the non-automation. I find it to be very busy and clunky in finding what I need to categorize and expense. The desktop version is also a lot busier than the app version which could use some updating.

Review Source

NP

NAVIN P.  
Manager  
Civil Engineering  
Used the software for: 2+ years

### "SAP Concur review "

January 31, 2020

5.0

Excellent

Pros

Ease of use, handy toolset to save your productive hours

Cons

Approvals needs to be done through login to web only, no application support

Review Source

NM

Nicole M.  
Marketing Research Manager  
Logistics and Supply Chain  
Used the software for: 2+ years

### "Good for comparing prices and times"

September 30, 2021

4.0

Pros

booking travel and for processing expenses, nice that you can upload photo receipts and it will sync up

Cons

if you manually entered something and scanned a photo of receipt it would sometimes get confused and not sync up or show up twice, but just minor issue.

Review Source

RD

Ryan D.  
Digital Director  
Public Relations and Communications  
Used the software for: 6-12 months

### "Complicated but thorough "

March 5, 2020

4.0

Concur is our organization's one-stop-shop for all things expenses and travel. Great tool, minus the old apperance.

Pros

Concur makes tracking our expenses very easy. My favorite part is the easy workflow of getting expense reports submitted to upper management, and clear feedback that it presents if they have to change anything.

Cons

The interface itself is a bit outdated. Seems like something I would see on a computer running Windows XP back in the day. Could be cleaned up a lot.

Review Source

VR

Verified Reviewer  
Mid-Market Account Manager  
Computer & Network Security  
Used the software for: 6-12 months

### "Simple expense reports "

August 15, 2018

5.0

Very simple process to upload receipts, keep track of expenses, and get reimbursed by management.

Pros

I utilized this software as an employee that had to keep track of trip expenses for company reimbursement. It was extremely simple to upload receipts and keep track of money spent.

Cons

There were a few fields that didn't fully make sense as to why they were part of the expense reporting process. You may be able to customize these fields.

Review Source

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