# Page 77 | SAP Concur Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 77 - Is SAP Concur the right Accounts Payable solution for you? Explore 2251 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/380/Concur-Expense/reviews

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SAP Concur

4.3 (2251)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated May 29th, 2026

# Page 77 - Reviews of SAP Concur

## Showing most helpful reviews

Showing 1901-1925 of 2251 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Sales Enablement Specialist  
Insurance  
Used the software for: 6-12 months

### "Doesn't always match"

September 24, 2018

5.0

Pros

I can attach receipts before the transaction posts and then pull them in later.

Cons

Entering contact names, trying to figure out the right category, and exporting the reports.

Review Source

TK

Tom K.  
Supervisor  
Broadcast Media  
Used the software for: 1-2 years

### "Integrates with other software for accounting. Not so easy to use at first."

December 12, 2019

4.0

Good experience, but difficult to learn. Flexible system.

Pros

Makes it easier for Accounting to track expenses, budgets, etc. I can see where my expenses are going, and how money is being spent by staff.

Cons

It takes a while to get comfortable with data entry. Would not take some data inputs, even from the accounting dept that are "experts." Is not easy to learn as a user, and takes some time to get comfortable with it.

Review Source

João Victor G.  
Product Designer  
Financial Services  
Used the software for: Less than 6 months

### "Expenses and office requests all in one place"

October 3, 2018

4.0

Pros

's way to integrate expenses and requests in a single interface is really useful to control the day-today life in between receipts and travel agencies. The requests feature allows flexibility to personalize the options available and the system for revising a request is also super useful to prevent going back and forth everytime

Cons

Overall the interface looks a little bit cluttered with many options available and you can get a little confused from time to time to find where to perform a specific action.

Review Source

VR

Verified Reviewer  
Assistant Clinical Administrator  
  
Used the software for: 2+ years

### "Easy to use, photos of receipts easy to scan in, approval process easy. Couldn't ask for any easier."

May 15, 2018

4.0

Pros

I like most how quickly I can scan in receipts, organize them for expense type, and submit for approval within minutes.

Cons

I like least that sometimes the photos don't take and I have to try multiple times to get a clear picture of the receipts.

Review Source

KF

Kasandra F.  
Student  
  
Used the software for: 2+ years

### "makes tracking expenses a breeze"

May 17, 2018

5.0

Pros

It was so easy to use this to log my travel when during clients and prospect visit. The iphone app lets you take pics.

Cons

Customer service could have been better. Had to wait a bit to get a response requesting help but it happens. I love concur.

Review Source

SB

Simon B.  
It  
Information Technology and Services  
Used the software for: 2+ years

### "Use the expense rreporting"

February 5, 2019

3.0

We use it for the expenses on credit cards at the office.

Pros

Its nice to have it automated for expense reports, saves allot of time. It makes it easy for the bookkeeping.

Cons

Costly to use. Seems that the way it works and cost has changed throughout the years.

Review Source

VR

Verified Reviewer  
Master Scheduler / Section Manager Projects, Integrated Scheduling  
Utilities  
Used the software for: Less than 6 months

### "Tracking of Expenses"

September 5, 2018

5.0

Pros

All of your submitted invoices in one location. Consolidation is key.

Cons

Submitting expense reports can be tedious and takes a lot longer than it should to enter the information correctly in the system.

Review Source

SY

Shady Y.  
Sr.telecom Engineer  
Utilities  
Used the software for: 2+ years

### "Can't complain "

September 13, 2022

5.0

Amazing!!

Pros

Very easy application to report expenses and submit travel reimbursement

Cons

Can't recall any that would be mentioned

Review Source

MD

Melanie D.  
Accounting Specialist  
Marketing and Advertising  
Used the software for: 1-2 years

### "Easy for employees, expensive for companies"

July 23, 2019

2.0

Pros

Once users were trained and started consistently using Concur, they love it. It’s simple, they can do it from their phones, and no more mailing in receipts.

Cons

This is an expensive solution for smaller businesses, and come with a lot of ads on costs depending on how you use it. They also provide terrible customer support, and linking company cards can be difficult/full of system errors.

Review Source

DG

David G.  
  
  
Used the software for:

### "Usable, but not efficient"

November 20, 2016

3.0

I use this software to submit expense reports. While it has the base functionalities necessary for expense tracking and allocation, there are several poorly optimized components. Most notably, the software is remarkably slow to load, and I have experienced a number of time-outs while trying to allocate or enter an expense. It boasts the ability to interface with Salesforce, and while it eventually works, the process of completing a monthly report is tedious. Each field I click on to enter data requires a load time, and should any step time-out, you have to start again from scratch. On the upside, the software gives a large amount of customization for expenses. Additionally, entering receipts or other supporting documentation is painless.

Review Source

SB

Scott B.  
Consultant  
Design  
Used the software for: 1-2 years

### "Full featured with a learning curve "

July 4, 2020

4.0

It was a tough start, but we have most of the bug methods worked out.

Pros

It produces excellent reports and provides a ton of options. It was a bit of a change from our previous method of reporting expenses.

Cons

There was quite a learning curve to make it usable, at first reports took an incredibly long time to produce. Over time that has become quicker, but not as fast as our previous more “analog” method.

Review Source

JG

Johannes G.  
Director, SPM  
  
Used the software for: 6-12 months

### "Travelling and expenses made simple!"

August 15, 2017

5.0

Pros

Extremely easy to use, intuitive. The mobile app enables you to take pictures of your receipts so you never lose them. Booking trips is a breeze and you cant book your entire trip in one place. Additionally, it plugs in seamless with many apps like Uber.

Cons

I can't think of any issues that I've had with this software. I've used in my last 3 organizations and it's a standard in my eyes.

Review Source

RN

Rebekah N.  
Freelance Interior Designer  
Accounting  
Used the software for: Less than 6 months

### "Decent Expense Reporting Software"

December 7, 2019

5.0

Concur is just one solution out there for expense reporting. It gets the job done but it could be better with it's UI.

Pros

This software is good at covering all of the angles you might need to record expenses from business trips or events. Generally it's setup as a what you see is what you get kind of software.

Cons

Sometimes things in the UI that should be uncomplicated can be overly complex. Any time a software requires more clicks than seems necessary to accomplish something simple, you have to ask if the developers used any normal person to test it before publishing. At times, concur feels cumbersome.

Review Source

GL

Grace L.  
Executive Assistant  
  
Used the software for: 1-2 years

### "Could really use improvement in UI"

June 15, 2017

3.0

Pros

Reporting functionality is handy for organizations. Status and update notification is great. Helps with visibility

Cons

Poor user interface and design Cluttered design Looks old and outdated Customization leaves a lot to be desired

Review Source

Kristin W.  
Mental Health Counselor  
Education Management  
Used the software for: Less than 6 months

### "Functional"

October 9, 2019

3.0

Overall I think it’s functional. If you’re not used to these types of softwares, you may need some help navigating it at first. But I like using it.

Pros

I like that you can see where your submission is in the approval process. I know if it’s with my supervisor or the next level approved, etc. It is easy to track in the system.

Cons

It can be confusing if it is your first time using it. I don’t need to use it often for my job, just to enter monthly mileage or other reimbursable expenses. But once you get the hang of it, it gets easier.

Review Source

EH

Eddie H.  
Information Technology Director  
Religious Institutions  
Used the software for: 6-12 months

### "I am an admin for our organization on Concur Expense, but use it for my credit card purchases."

July 31, 2017

4.0

More efficiency in the processing of business expenses.

Pros

The fact that, while at lunch, I can use the Expense It app to scan my receipt and that expense will match up with my credit card feed is awesome.

Cons

A small issue is that expense reports are monthly (April, May, June), but my credit card periods do not follow a calendar month causes some confusion in places expenses into the correct report.

Review Source

RU

Renata U.  
RTR Accontant  
Accounting  
Used the software for: 2+ years

### "Great for travel summary"

April 3, 2020

3.0

Pros

I use this tool to enter my travel expenses. The system allows me to add the receipts and check my reimbursment for travel.

Cons

Sometimes is not clear which option or expense to choose, problematic is also daily allowance submision

Review Source

AM

Andrew M.  
Strategy Consultant  
Banking  
Used the software for: 2+ years

### "Great for integration if your company will use it"

March 12, 2017

3.0

Love the integrations with Uber and other sites. Difficult to get companies to agree to use.

Review Source

TS

Tara S.  
Manager  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Concur Review"

February 6, 2019

4.0

Great experience.

Pros

Ease of use and visibility to HR/Management.

Cons

No negatives to speak of. Really enjoyed using it.

Review Source

MR

Marina R.  
Paralegal  
Legal Services  
Used the software for: 1-2 years

### "Practical software"

November 22, 2022

4.0

Pros

The software is fairly user friendly and straightforward.

Cons

Filling out each required code can be complicated.

Review Source

DR

David R.  
Project Manager  
Information Technology and Services  
Used the software for: 2+ years

### "I can keep track of my business expenses"

March 9, 2020

5.0

Pros

I like the way you can tie in your business CC and then expense it without going back and forth. You can also get your air fares and car rentals on the same portal

Cons

Sometimes it takes a while to get the transactions uploaded

Review Source

EH

Eric H.  
Claims adjuster  
Insurance  
Used the software for: 6-12 months

### "Ok for what it’s used for"

January 14, 2021

3.0

Overall it works for what we need it for—expense reports, but it takes more time than needed and is not super user friendly.

Pros

I use this to expense certain things for business travel and meetings such as meals and travel. It allows for easy assignment for approvals to get expenses approved by each manager up the chain.

Cons

The system is clunky and just looks old and not updated. It takes a lot of unnecessary clicks to do a simple expense report.

Review Source

DA

Diamante A.  
Account Development Representative  
E-Learning  
Used the software for: 1-2 years

### "SAP Concur gets the job done"

October 14, 2020

4.0

is great to log company reimbursements and is easy to use. Could use a facelift on style of the software.

Pros

Concur is easy to use and just gets the job done. It is easy to access and understand. It does not require training to learn and makes it easy to track what you have logged.

Cons

The overall look of the software is outdated. It looks very bland and old but is easy to understand and read.

Review Source

James P.  
Entertainment Account Executive  
Newspapers  
Used the software for: Less than 6 months

### "Simple expense and travel program"

May 1, 2019

4.0

Pros

Scalable for our organization as it grew globally, allows easy expensing for sales trips

Cons

Not a beautiful design, can be slow and clunky at times

Review Source

CW

Carmen W.  
Managing Director  
Financial Services  
Used the software for: 2+ years

### "Easy to use for business expense reimbursement"

February 6, 2019

4.0

We use concur to submit our business expenses and quite beneficial to be able to track the status of our reimbursements.

Pros

We use Concur for our firm business expense reimbursement. I find the software quite user friendly and self-explanatory even for first time users. It's easy to navigate.

Cons

I find some fields redundant when submitting my report such as report name and business purpose. It would be nice if some fields could auto-populate.

Review Source

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