# Page 8 | SAP Concur Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 8 - Is SAP Concur the right Accounts Payable solution for you? Explore 2251 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/380/Concur-Expense/reviews

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SAP Concur

4.3 (2251)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated May 29th, 2026

# Page 8 - Reviews of SAP Concur

## Showing most helpful reviews

Showing 176-200 of 2251 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AH

Aaron H.  
Sales and Inventory Analyst  
Consumer Goods  
Used the software for: 2+ years

### "Love Concur as an End User"

August 19, 2024

4.0

I think concur does a very good job for our organization! There are a few minor headaches with the software, but all in all, it has been a great product to manage our company cards and provide the proper checks and balances needed in our organization!

Pros

Concur makes it very simple to fill out expense reports, upload receipts even by sending them straight to an integrated email. I love the simplicity of filling out reports as a user!

Cons

Concur was slightly difficult to map at the account level within our ERP. It took a lot of manual work to get implemented and accurate. Post implementation, everything has been smooth, but was a slight headache when implementing it!

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

We needed a product that helped streamline the expense management process as we grew into a larger company!

Review Source

XL

Xiang L.  
Director  
Information Technology and Services  
Used the software for: 6-12 months

### "Simple enough to save a lot"

November 18, 2024

4.0

Most time we have excellent experience when using SAP Concur. It really saves our workload and cost.

Pros

SAP Concur allows us to seamlessly input the expense and invoicing.

Cons

It needs improvement on the process of splitting an expense and retrieval of an expense.

Review Source

JF

Jon F.  
Manager  
Information Technology and Services  
Used the software for: 6-12 months

### "SAP Concur is a beast "

November 1, 2024

5.0

Overall, since my firm switched to using SAP Concur it has made booking travel and submitting expense easier and less time consuming.

Pros

Concur has a simple, friendly user interface that makes book travel and submitting expense reports quick. It has some awesome features.

Cons

The experience can be a little slow at times, but this is not always the case.

Review Source

AC

Alain C.  
Représentant Interne  
Mechanical or Industrial Engineering  
Used the software for: 2+ years

### "LE logiciel ultime pour le traitement des dépenses."

October 28, 2024

5.0

J’adore mon utilisation générale de SAP Concur.

Pros

La facilité d’envoyer un compte de dépense et les suivis courriels de l’approbation.

Cons

Un relooking du site pourrait être envisagé.

Review Source

NW

Nolan W.  
Head of US Sales  
Real Estate  
Used the software for: 6-12 months

### "SAP Concur, a very strong expense and travel management system for large orgs."

October 1, 2024

5.0

Overall, as a user of Concur for Travel, Expenses and Invoicing, I've found it simple to use across a few organizations. It has underwent some revamping and the mobile application is preferrable to the native/web version in my opinion. As an SAP product, it's geared well towards larger organizations, but is cost prohibitive for smaller groups/companies to fully use.

Pros

SAP Concur does exactly what you'd expect, want and need from an expense management solution for a large-scale enterprise. Additionally, the Travel and Invoicing Module is helpful for booking corporate-needed travel without worrying about reimbursements. Invoice management can be simple to use as well if set up correctly.

Cons

Costly to implement overall. Although expected, SAP is geared towards larger organizations that are utilizing some additional products or at least have systems that will integrate with SAP. Overall, the UI is easy to navigate for employees and provides helpful history when reviewing expense reports. Travel works as expected. The invoicing system requires some upkeep and pre-work to fully enable correctly.

Review Source

TP

Tess P.  
Customer Care Representative  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Concur SAP"

November 5, 2024

5.0

pretty good, haven't used it too much but has been easy to use when needed

Pros

Easy to use, quick payments, very organized

Cons

Sometimes there are not the right categories/sections to input information

Review Source

DD

Dessi D.  
Executive Assistant  
Computer & Network Security  
Used the software for: 6-12 months

### "Concur is easy to use"

September 25, 2024

5.0

daily use, no issues at all. We have a fantastic Concur support team.

Pros

User friendly, easy to use and has explanations to each and every step

Cons

nothing at this point, all the questions I have their is am answer in the help files

Review Source

SG

Shaq G.  
Assistant manager  
Retail  
Used the software for: 2+ years

### "Just pay attention "

September 2, 2024

4.0

Once you get it down you’re fine. It’s hormone of those programs you can Bs on you have to pay attention but it’s also very in depth to \[sensitive content hidden\] thinks easier for us so I think it’s great being that I’m a detailed person anyway.

Pros

With a lot of training it’s really detailed

Cons

You have to really pay attention and it could be really hard to navigate sometimes . One of the other ASM are still struggling

Review Source

IK

Ibrahim K.  
Grants Writer  
Non-Profit Organization Management  
Used the software for: 2+ years

### "AP and AR Automation Software"

August 7, 2024

5.0

Matching POS, invoices and receivables reduce financial errors.

Pros

SAP Concur has a mobile application that enables me to automate AP and AR on the go for 24/7.

Cons

SAP Concur has never posed any drawback ever since I implemented it.

Review Source

MC

Michael C.  
Quality Engineer  
Aviation & Aerospace  
Used the software for: 1-2 years

### "Niche application vital to Mid/Large-sized companies"

November 4, 2024

5.0

I've never had an issue interacting with SAP Concur. It has been a very robust application from my experience and the processing of the entire transaction has been seamless.

Pros

Ease of use. Accounts for all relevant items related to reimbursement. Reporting to track accrued activity.

Cons

Being critical here, our company felt it necessary to create a Training Document, in order to walk employees through the process. But once the process is comprehended, the processing of a transaction is pretty quick & simple.

Review Source

MK

Melissa K.  
Customer Care Representative  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Easy to get reimbursed for work expenses. "

October 30, 2024

5.0

Overall, I am happy with SAP Concur and will keep using it.

Pros

I like that the app is really easy to use. I can take pictures of the receipt and attach right from my phone's camera roll.

Cons

The authentication feature is obviously really important for security and safety, but it can be a bit confusing for our less tech-savvy employees.

Review Source

MH

Mahmoud H.  
Field specialist  
Biotechnology  
Used the software for: 2+ years

### "Established platform with vast range of features "

September 2, 2024

5.0

Pros

Used for expense logging and CRM. Comprehensive training and information available.

Cons

Not necessarily a negative but given the vast range of features available, if not familiar or trained on its use can be daunting to use at first

Review Source

AA

Abiodun A.  
Head of Consulting  
Leisure, Travel & Tourism  
Used the software for: 2+ years

### "SAP Concur: A Must Have AP/AR Automation Tool"

July 28, 2024

5.0

Pros

SAP Concur has a mobile application that enables me to carry out accounting processes on the go for 24/7.

Cons

SAP Concur streamlines all my accounting processes - I can’t complain of anything.

Review Source

VR

Verified Reviewer  
Account manager  
Electrical/Electronic Manufacturing  
Used the software for: 1-2 years

### "SAP Concur User review "

August 24, 2024

4.0

Pros

What I most liked about SAP Concur was the expense reporting and easy receipt photos upload.

Cons

I can’t recall anything I least liked about SAP Concur

Review Source

BT

Ben T.  
Assistant professional  
Sports  
Used the software for: 2+ years

### "Great Invoice Software"

September 10, 2024

5.0

Overall, the experience with SAP Concur is great. It’s not hard to learn.

Pros

SAP Concur is very easy to use for managing invoices. I like how it is on a website, so you can use it on any computers instead of having to install.

Cons

Authenticator is needed. Of course, it does provide a better security. However, sometimes, it does stop the work flow if the person that has the Authenticator code is not working.

Review Source

KT

Kremena T.  
Executive Assistant  
Executive Office  
Used the software for: 1-2 years

### "Awesome platform"

September 5, 2024

5.0

Pros

Easy to use and all I need to know included at the help desk

Cons

I do not have any issued with Concur at all. Perhaps the time out part.

Review Source

NR

Natalie R.  
Graduate student researcher  
Research  
Used the software for: Less than 6 months

### "Good expense management software"

February 12, 2025

4.0

Overall I like using this software and it helps me to easily keep track of reimbursable expenses

Pros

It is efficient and can keep track of important details

Cons

I do not find the interface to be very user-friendly

Review Source

MP

Marissa P.  
Quality Engineer II  
Medical Devices  
Used the software for: 2+ years

### "SAP Concur is user friendly"

October 2, 2024

4.0

Overall SAP concur is pretty easy to use and understand. Quick at getting expenses updated

Pros

Easy to book cars / flights / rooms, etc

Cons

Submitting reports can cause issues sometimes. I have had issues with items appearing twice.

Review Source

KR

Kasey R.  
PTA  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Inconsistent and unreliable "

September 16, 2024

1.0

If I can’t trust the system, why use it at all

Pros

The idea that it’ll track my mileage for the purpose of making my work life easier

Cons

It’s just an idea because it has been extremely unreliable, deletes data and will stop tracking without notification which is the overall purpose.

Switched from

[RoverPass](https://www.capterra.com/p/165353/RoverPass/)

Job change. The prompts make me put 40 characters..

Review Source

JG

John G.  
Account Executive  
Accounting  
Used the software for: Less than 6 months

### "We all agree Concur is the place to be for expense management "

December 3, 2024

5.0

easy to communicate with my team and adding expenses was a breeze

Pros

UI is easy to navigate through for expense reporting

Cons

no real issues with SAP Concur ....A few kinks setting it up but after initial set up launching the product to our team was seamless

Review Source

PF

Ping F.  
Operations Analyst  
Oil & Energy  
Used the software for: 2+ years

### "Synchronization and Accuracy"

August 14, 2024

3.0

Pros

The synchronization of the transaction records is very up to date and fast. It is also reliable as an expense management tool. I also like that it provides access to check traveler profiles and records, which helps a lot with work needs.

Cons

Recently, the system was updated so that if receipts are uploaded before the transaction record is created, they are sometimes recognized as debit instead of credit. It would be better if the accuracy and document generation could be improved.

Review Source

NB

Nick B.  
Senior Accountant  
Construction  
Used the software for: 1-2 years

### "Not Worth The Cost"

August 9, 2024

2.0

My overall experience was not great. Though it has nice features, it seemed to limit quite a bit of customization. This could have been from how things were originally setup with the companies file prior to my working with it, but I can't say for sure.

Pros

Our field users did not have a hard time logging into SAP Concur.

Cons

It wasn't easy for us to update our own information in SAP Concur without it de-syncing the export. There were also extra fields that users had to select N/A for on many transactions. Adding extra clicks and time, which lowered employees ambitions in completing their expenses.

Review Source

DB

DONNA B.  
account administration Lead  
Construction  
Used the software for: Less than 6 months

### "Sap Concur Review"

January 13, 2025

5.0

over all a very positive experience. I once had to change my flight last minute and the customer service was very helpful

Pros

one place to book a trip and submit receipts

Cons

a little difficult to use but most likely user error lol

Review Source

NM

Nikki M.  
HR Manager  
Retail  
Used the software for: Less than 6 months

### "Intuitive Design "

February 5, 2025

5.0

Experience has been great. I don’t use it often but appreciate it when I do.

Pros

Concur’s intuitive format is easy to navigate.

Cons

Nothing at all; it’s extremely user friendly.

Review Source

GM

Galateya M.  
Executive Administrative Assistant  
Accounting  
Used the software for: 6-12 months

### "SAP Concur Positive review "

August 19, 2024

4.0

My overall experience is positive and I am happy with it

Pros

It is simple to use and explains all the company policy

Cons

It lags sometimes and gets a lot of bugs.

Review Source

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