# Page 9 | SAP Concur Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 9 - Is SAP Concur the right Accounts Payable solution for you? Explore 2249 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/380/Concur-Expense/reviews --- SAP Concur 4.3 (2249) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 5th, 2026 # Page 9 - Reviews of SAP Concur ## Showing most helpful reviews Showing 201-225 of 2249 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JA Jane A. Real Estate Agent Real Estate Used the software for: 1-2 years ### "Expense Manager in Real Estate Industry " July 14, 2024 5.0 Real-time reporting on expenses is the main benefit that I gain. Pros SAP Concur eradicate fraud by managing travel and spend expenses automatically. Cons SAP Concur has not yet posed any challenge in my line of duty. Review Source KH Kimberley H. Senior Payroll Specialist Airlines/Aviation Used the software for: I used a free trial ### "SAP Concur a Great Product" November 11, 2024 5.0 Great experience with the sales team. They knew the product and provided good rates Pros Great way to keep travel expenses in one place, find travel arrangements and ease of building expense report for payment Cons Cost for company can be expensive when it comes to per report Review Source TM Todd M. Field Service Engineer Alternative Dispute Resolution Used the software for: 1-2 years ### "Concur Business Travel" September 2, 2024 5.0 Experience has been very good. Great for expense reports Pros Very easy to create expense reports for business travel. Cons Reconciling hotel tax can be confusing when creating an expense report. Review Source AC Amy C. Senior Account Manager Marketing and Advertising Used the software for: 2+ years ### "SAP Concur for Expense Reports" August 14, 2024 4.0 Pros It is nice to have one place where I can submit all of my expenses, categorize them etc. And I like that I get notifications about the approval status of my expenses. Cons There are some times when I randomly will be unable to upload a receipt to an expense for no apparent reason. Review Source BG Bertrand G. Chef de Projet SI Computer Software Used the software for: Less than 6 months ### "Voyage, voyage !" October 24, 2024 5.0 SAP Concur est largement apprécié et conviviale pour son automatisation efficace des processus de notes de frais. Les utilisateurs soulignent que la plateforme simplifie la saisie, la validation et le remboursement des dépenses professionnelles. Pros SAP Concur permet ma gestion de déplacement avec la gestion des mes réservation, ainsi que de tenir mes notes de frais à jour. Cons Je n'ai pas encore identifié de point négatif au regard mes actions. Review Source DC Dianne C. Supervisor Medical Devices Used the software for: 2+ years ### "Popular and Easy to Use" August 31, 2024 5.0 Of all the expense platforms I think its the most used and easiest. Pros It is easy to use and pretty intuitive. Cons Overall no complaints with this platform. A good mobile app would be great. Review Source CG Corey G. Senior Director of Product Management Information Technology and Services Used the software for: 2+ years ### "Poor SAP that has to use this" September 3, 2024 3.0 Not a very good solution. Clunky, counter intuitive, and limited. Pros It organizes expenses in a way that can be workable. Cons It's got a terrible UI and isn't very user friendly Review Source GG Gary G. Director of Corporate Devlopment Medical Devices Used the software for: 2+ years ### "Full of frustrating flaws, there are better systems" August 5, 2024 2.0 Not user friendly, not very robust capabilities Pros Ability to post expenses periodically to avoid time crunch when user wishes to submit report, Cons Unintuitive navigation, easy to lose work, exception thresholds requiring use explanations too obtrusive/rigid, pdf formatting required for receipts, 2FA inconvenient and unnecessarily so as the data is not very sensitive, status and payment notifications misleading and/or inaccurate Review Source RD Rasika D. Travel Agent Transportation/Trucking/Railroad Used the software for: 1-2 years ### "As a User " July 27, 2024 4.0 Pros It is a User Friendly. Support to the any Mobile devices. Cons More Expensive( Monthly and Yearly Plans Both) Review Source SW Scott W. Client Services Manager Hospitality Used the software for: 2+ years ### "Concur is the ultimate Travel Tool with Expense" June 15, 2024 5.0 I would certainly recommend to any company. Regardless if they use expense, the travel tool is very helpful to help save on travel expense. From air to hotels and car rentals in between. Pros Makes travelers abode buy rules. If a traveler is out of policy they need to have reason. Depending on companies rules travel will be approved on not. It really depends on what companies wants to enforce. Cons From years of using, like anything, a traveler can manipulate it. If they lower the window of hours it will make they within policy, even though they aren’t. Review Source MK Marie K. Success Manager Information Technology and Services Used the software for: 1-2 years ### "Easy Reimbursement" August 5, 2024 4.0 I have used it at two companies, and while it does make it easy to upload things for reimbursements, the site itself is a little clunky, and is missing some useful options Pros It makes it so that we can get reimbursed quickly, and I like that it has a mobile app option Cons It can get a little clunky depending on how many things you are trying to get reimbursed on. I also do not like that there is no option for uber/lyft. Review Source JC John C. Tech advisor Chemicals Used the software for: 1-2 years ### "My life using concur" June 18, 2024 5.0 Very positive experience using the product Pros Once you figure out how to navigate it it’s a pretty easy program to use Cons I hate having to upload receipts but more a company issue that a concur issue Review Source KS Karen S. Senior Payroll Manager Real Estate Used the software for: 2+ years ### "Using SAP whilst travelling" July 23, 2024 5.0 I have had a great experience with SAP Concur. I only used them yesterday and I have already been approved. Pros I like to be able to upload my receipts and have them approved immediately Cons I don't have anything bad to say about my reimbursements through SAP Review Source RS Rachel S. Radiology technologist Hospital & Health Care Used the software for: 2+ years ### "Simple User Friendly Application" August 5, 2024 5.0 Pros Easy to set favorites for commonly used expenses Cons Wish the app was as user friendly as the web browser one Review Source WM Whitney M. Associate Legal Services Used the software for: 6-12 months ### "Concur Makes it Easy to Track Expenses " September 1, 2024 5.0 Overall, I’ve had a positive experience with SAP Concur! Pros I like how easy SAP Concur makes it to track, edit and submit expense reports. Cons No negatives, the software is easy to use and user friendly Review Source TK Tim K. MEMBERSHIP SPECIALIST Civic & Social Organization Used the software for: 1-2 years ### "EASY TO USE " July 29, 2024 5.0 Pros i find it great and easy to use. We actually use it on vacation as well as work. found it a great way to keep track of our spending on it! LOL when i do that it does ask a lot of questions that are not important for that use, but when I travel for work i get why is ask so many questions. but all and all its a great app. Cons only downside i didnt like i mentioned above Review Source JP Julien P. RD Manager Information Technology and Services Used the software for: Less than 6 months ### "Easy to use on the go" September 25, 2024 5.0 Pros The Concur App makes it super easy to use and upload receipts on the go! No more shuffling around to try to find receipts. Cons There is nothing I can think of that I don't like about it. It serves my everyday needs for expense reports. Review Source PT Prashant T. Sr. Executive - Manufacturing Food & Beverages Used the software for: 2+ years ### "User friendly tool for travel and expenses management" July 26, 2024 5.0 Pros Easy to use tool to manage business travel and expenses for employees. Cons Wonder why phone number is required with each travel expense while it is associated with login ID. Review Source JB Josh B. Controller Construction Used the software for: 1-2 years ### "SAP Concur makes it easy for employees to upload their receipts" August 21, 2023 4.0 Prior to implementing SAP Concur, employees in the field were manually turning in their receipts to the office where they were getting manually uploaded into Quickbooks. Now we are able to improve this process and make it more efficient. Pros I like that it was fairly simple to teach to our employees and that there is an integration that allows us to import those expenses directly into our accounting system. Cons I wish that you could input all of the information needed on just one screen before moving the expense to an expense report. I also wish that each user would have the ability to set a default card instead of it being cash. Alternatives considered [BILL Spend & Expense](https://www.capterra.com/p/166905/Divvy/)[Expensify](https://www.capterra.com/p/97594/Expensify/) Reason for choosing SAP Concur It seemed easier to use than Expensify, and it allowed us to keep our current company credit cards. Review Source RT Ryan T. Senior Sales Engineer Electrical/Electronic Manufacturing Used the software for: 2+ years ### "SAP Concur takes the chore out of tracking expenses" June 10, 2024 5.0 Overall I have had a great experience with SAP Concur, and would recommend it to anyone looking for an expense tracking system. Pros I like how easy SAP Concur integrates into my everyday life. I do not have to think about it for expenses. Take a picture of the receipt, create the expense and submit at the end of the month. No more piles of receipts. Cons Since I work primarily from my mobile devise some of the little thumb nails of the receipt images are a bit small and can be hard to see. Review Source ER ERIN R. Territory Manager Medical Devices Used the software for: 2+ years ### "Concur for Sales Expenses" February 16, 2024 4.0 It's reliable and I don't mind using it, although I prefer the streamlined utility of some newer platforms for expense reporting. Pros I liked the ability to itemize hotel charges in detail. Made it easier than worrying about splitting off personal charges to a separate non-business card. Can mark some itemized charges as personal so they don't get filed for reimbursement while all the others get claimed. Cons Overall it's a little cumbersome and the app seems outdated. It's bulky and more complicated to navigate than it needs to be. Review Source Grace B. Project Manager Retail Used the software for: 1-2 years ### "A simple tool to track expenses and travel management" September 19, 2023 4.0 Concur streamlines the process of reserving flights, hotels, and rental vehicles, as well as keeping track of my trip spending. It's challenging to multitask while constantly moving, but Concur makes it easy and safe. Pros It's also highly safe to use on any gadget, thanks to the necessity of a passcode. The expense is generated instantly thanks to the receipt upload function in Expenseit. This makes dealing with the massive monthly spending reports a breeze. Cons Especially when it comes to making travel arrangements, Concur could use a more user-friendly design. Once a day and time have been selected, it would be great if the flights could be filtered more precisely. Switched from [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[Wave](https://www.capterra.com/p/178021/Wave-Apps/) It's simple to check costs and stays current with the latest technological requirements for most booking plans. We have the worst management procedures when it comes to expenses, but we can simply improve this. Review Source Enrique A. Vice President, Human Resources and Administration Construction Used the software for: 2+ years ### "Good luck trying to get support" November 9, 2023 3.0 Generally positive experience during the sales process, in implementation, and while an active customer/user. Absolutely awful experience post-disconnect, which would keep me from ever considering SAP Concur as a partner again in the future. Unfortunately can't recommend SAP Concur for expense reporting. Pros SAP Concur has long been the industry standard for expense reporting and travel management, and so it was the natural choice when we were looking for a new expense platform several years ago. The sales process was straightforward (no negotiation or haggling needed as their price is their price), and implementation was planned and handled well by the assigned Concur team and our internal resources. Adequate training was provided for both administrators and end-users, so rollout and adoption of the new platform was pretty seamless. User experience was generally positive even if the platform was somewhat dated and not as user-friendly as competing options. Cons Unfortunately SAP Concur's customer support, particularly during the disconnect process, was abysmal. When we requested the disconnect, we were offered no guidance or information from our customer success team re: how/when to download archived data, even after multiple requests by phone and in writing. Concur ended up disconnecting our site prior to making the download available, making it impossible for us to get to this critical data. We had to jump through countless hoops to get our site reactivated, download all the data, and then request another disconnect. In total, this debacle lasted almost five months. Could all have been avoided if the customer success team had communicated, responded to inquiries, and simply followed what I have to believe are well-documented Concur procedures for assisting clients through the disconnect process. Alternatives considered [Emburse Expense Professional](https://www.capterra.com/p/99984/Certify-Travel-Expense-Management/) Reason for choosing SAP Concur Better integration with our corporate credit card programs Review Source LH Lorna H. IT Service Desk Manager Hospital & Health Care Used the software for: 2+ years ### "Good solid expense and travel application" May 15, 2024 4.0 Moving from an excel based, far more manual process this has been a welcomed change. Pros The integration with corporate traveller, allowing users to claim expenses and book accommodation / travel in one application, reports / analytics are therefore available on spend across all these areas. Support is readily available, always responsive and prompt in resolving any issues. It is quite straightforward to use as an end user, most team members pick it up quite quickly. Cons I would prefer the option, of being logged into SAP for the day and not having to re-log in throughout the day when I need to re-access. Search facility as an admin only allows to search on first name or surname, not both names. The inability as an admin to easily move a 'group' of users to a new approver Review Source Abdelati L. Treasury Accounting Used the software for: 2+ years ### "All the good things are really in this product, it's really great" August 22, 2023 5.0 As an accountant manager, my experience with the product for a long time is the most accurate and practical in all fields, and it also improves performance in internal work. Pros The product is a great dust and needs no introduction. It can be said that it is absolutely the best in its internal and external fields. Cons This product has become more used for many poles, there is nothing to worry about. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.