Average Ratings

4 Reviews
  • 4 / 5
    Overall
  • 3.5 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $19.99/month/user
  • Pricing Details
    Request a quote online.
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • NetFortris
  • www.netfortris.com/

About PBXtra

PBX phone system that runs on your server; includes VoIP, PSTN, unlimited extensions, voicemail, analog & IP compatible.


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PBXtra Features

  • Auto Dialer
  • Call Center Management
  • Call Monitoring
  • Contact Management
  • Inbound Reporting
  • IVR / Voice Recognition
  • Outbound Reporting
  • Predictive Dialer
  • Telemarketing Management
  • Voice & Data Integration
  • VoIP

PBXtra Reviews Recently Reviewed!

Fonality Review

Nov 07, 2017
3/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
Likelihood to Recommend: 4.0/10 Not
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Extremely
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Pros: Able to see parked calls when I have a candidate on park from another employee. Able to instant message my colleagues when they're on a current call.

Cons: Incoming calls hangs up after two rings. It should ring more than two times. Candidate's do not stay on park no longer than 30 seconds.

Fonality Review

Jan 09, 2017
4/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Extremely
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Pros: The availability of different options - technical support can be helpful.

Cons: Their website is terrible for changing your phone systems and there is no clear way you are supposed to do things. In addition, their vocabulary they use to describe things you can do is not something you understand unless you know.

Overall: We use Fonality for our phone systems for a 20+ person office. The phone service is great and customer support can be helpful.

Fonality is great PBX provider which CRM integration all communication

Mar 02, 2015
5/5
Overall
4.5 / 5
Ease of Use
4.5 / 5
Features & Functionality
4.5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: It's a great product for inhouse PBX as well as hosted with CRM integrations.

Cons: There's no redundancy for PRI. You need to have a local FX card for backup.

Recommendations to other buyers: It's a great product that allows you to merge all information and stay compliant.

Fonality is great PBX provider which integrates all communication

Feb 18, 2015
5/5
Overall
4.5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: I like the chat, CTI, quality, stability, and that all communication is in one roof.

Cons: There's no redundancy for an in-house PBX. There needs to be a second line provided for connection.

Recommendations to other buyers: Use this when you have an in-house PBX as well as a hosted PBX.