MultiSite Systems

MultiSite Property Management


4.5 / 5
12 reviews

Who Uses This Software?

Affordable Housing, HUD, RD, LIHTC and Public Housing


Average Ratings

12 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • MultiSite Systems
  • www.multisitesystems.com/
  • Founded 1995
  • United States

About MultiSite Property Management

Property management has never been faster, easier, or more cost-effective than with MultiSite Systems. A comprehensive, flexible software that property management companies have been using since 1997 over the Internet to manage a variety of properties and corporate office operations. Multisite is totally device independent.


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MultiSite Property Management Features

  • Billing & Invoicing
  • Commercial Properties
  • Contact Management
  • Credit Check
  • Expense Management
  • Insurance Management
  • Landlord Database
  • Late Fee Calculation
  • Lease Management
  • Maintenance Management
  • Owner Portal
  • Payment Processing
  • Portfolio Management
  • Rent Tracking
  • Residential Properties
  • Tax Management
  • Tenant Database
  • Tenant Portal
  • Vacancy Tracking
  • Website Management

MultiSite Property Management Reviews Recently Reviewed!


Great Group to Work With

Nov 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very easy software to navigate in. Also works for many types of properties. I have used this for four different types of subsidized properties. Also easy to interface with HUD AND RURAL DEVELOPMENT properties. Over the years of using this software I have brought this software to four different housing authorities. The most versatile software for what I needed it to do. Was used a one Housing Authority that had four different programs.

Cons: I really don't have anything that I did not like about the software.

Overall: It has been very positive. They are always available for you if you are having any issues or you don't understand just how to do a task.

Vendor Response

by MultiSite Systems on November 14, 2018

Thank you for your review. We appreciate you taking the time to let us know how we are doing.
Sincerely,
MultiSite Team I

Great Product

Nov 09, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Customer service is prompt to reply and assist with solving problems. Multisite is very user friendly and customized to your needs. Reports are easy to read and understand.

Cons: Program is slow in the afternoon. Switching back from Corporate to Multifamily; it should have a icon where its easier to go back and forth between these modules, rather than constantly going into Preferences tab and choosing. Printer setup screwdriver 3rd party is frustrating at times if different printers need to be added.

Vendor Response

by MultiSite Systems on November 21, 2018

Thank you for reviewing MultiSite. We appreciate the time taken to place a review. We use our reviews to improve our product and service.

Multisite

Nov 09, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The customer service is great, issues get resolved quickly. There are many facets to the software that were not available to us previously - like maintenance.

Cons: Sometimes the flow is not the best when entering a new applicant or getting ready to move in. When there is a lapse in time between move ins you have to reteach yourself.

Overall: It has served our needs. Again issues are resolved quickly. We are able to integrate with InspectChek on the maintenance side or our REAC inspections which is very helpful.

Vendor Response

by MultiSite Systems on November 14, 2018

Thank you for reviewing MultiSite. We appreciate the time taken to place a review. We use our reviews to improve our product and service.

Multisite Systems SAS Review

Nov 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Fast and Frendly support that Carter to our needs without hidden fees and lots of included add-ons.

Cons: Look of grid, although it has many features and shortcuts that make every day transaction fast and intuitive.

Overall: It cover our property management software needs, for occupancy, maintenance, inventory, accounting in an all inclusive package without limiting or extra costs per seat.

Vendor Response

by MultiSite Systems on November 14, 2018

Thank you for reviewing our software. We appreciate you taking the time to let us know how we are doing.
Sincerely,
MultiSite Team I

Great Software

Nov 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the cloud based software, i can access from anywhere I am when needed. The customer service is SPECTACULAR!! Have a question or problem, they answer the phone, no machines or buttons to press to get to your party. I feel comfortable talking to any of the techs. Great product and service!

Cons: Well this cons spot...I don't have any cons

Vendor Response

by MultiSite Systems on November 26, 2018

Thank you Toshia for your review. We pride ourselves on customer service.

The support team is the best. Always available and always helpful.

Jan 28, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

1 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to navigate and support can be reached easily. They NEVER mind if you need help and will guide you until you get it.

Cons: The only thing I can possible think of is that when you have a credit card machine from a bank, it cannot be linked to Multisite, so that you have to enter your payment in manually-this is a two step process and it would be better to be linked in to the bank machine for a one step process.

Happy Happy Happy

Dec 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is very easy to learn, makes my job easy.

Cons: If I have to find one bad thing about the software, it would be if you don't close out of the system properly, you will get lock out. But a quick email will take care of it.

Overall: Very Professional Management Company, everyone on staff very knowledgeable always happy on the other end, and with lots of patience's .

Vendor Response

by MultiSite Systems on January 25, 2019

Thank you Kim for your kind review. It is always a pleasure to serve you.

Fawn River Apts

Nov 09, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use and the functions and pop up boxes are easy walk throughs

Cons: Sometimes it freezes a lot and there are clitches

Overall: I have worked with them for several years and it is a wonderful site and the support is amazing

Vendor Response

by MultiSite Systems on November 21, 2018

Thank you for reviewing MultiSite. We appreciate the time taken to place a review. We use our reviews to improve our product and service.

Multisite

Dec 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Customer Service. They are always helpful and courteous!

Cons: not everything always on one screen to make it more convenient.

Overall: Excellent!

Vendor Response

by MultiSite Systems on January 25, 2019

Thank you Vicky for your review and support.

Centennial Estates Cooperative/Assistant Manager/Rhonda Webster

Nov 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Navigate through the system real easy and the Software Version is very useful.

Cons: There is nothing least about this Software

Overall: I love Multisite for all of our needs.

Vendor Response

by MultiSite Systems on November 14, 2018

Thank you for your review. We appreciate you taking the time to let us know how we are doing.
Sincerely,
MultiSite Team I

MultiSite Review

Nov 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use. No problems with software use.

Cons: Have not had any problems with software use.

Overall: Multisite has excellent customer service. Quick response to questions. Very thankful to have the executive from Multsite. She is an awesome advisor to first time users and continues to help.

Vendor Response

by MultiSite Systems on November 19, 2018

Thank you Fina! We pride ourselves on excellent customer service.

Multisite Review

Nov 15, 2018
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Pros: Customer Support

Cons: When system freezes and a call to customer service is necessary to restart program

Overall: Customer service is great, staff are always willing to try to correct issues we encounter.

Vendor Response

by MultiSite Systems on November 21, 2018

Thank you for reviewing MultiSite. We appreciate the time taken to place a review. We use our reviews to improve our product and service.