# MultiSite Property Management Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is MultiSite Property Management the right Real Estate Property Management solution for you? Explore 13 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/38308/MultiSite-Property-Management/reviews --- MultiSite Property Management 4.6 (13) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated December 13th, 2025 # Reviews of MultiSite Property Management Ease of use 4.7 Customer Service 5.0 ## Showing most helpful reviews Showing 1-13 of 13 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer president Computer Software Used the software for: 2+ years ### "Multisite Systems SAS Review" November 9, 2018 5.0 It cover our property management software needs, for occupancy, maintenance, inventory, accounting in an all inclusive package without limiting or extra costs per seat. Pros Fast and Frendly support that Carter to our needs without hidden fees and lots of included add-ons. Cons Look of grid, although it has many features and shortcuts that make every day transaction fast and intuitive. Review Source Response from MultiSite Systems November 14, 2018 Thank you for reviewing our software. We appreciate you taking the time to let us know how we are doing. Sincerely, MultiSite Team I LS Linda S. Executive Director Real Estate Used the software for: 2+ years ### "Great Group to Work With" November 2, 2018 5.0 It has been very positive. They are always available for you if you are having any issues or you don’t understand just how to do a task. Pros Very easy software to navigate in. Also works for many types of properties. I have used this for four different types of subsidized properties. Also easy to interface with HUD AND RURAL DEVELOPMENT properties. Over the years of using this software I have brought this software to four different housing authorities. The most versatile software for what I needed it to do. Was used a one Housing Authority that had four different programs. Cons I really don’t have anything that I did not like about the software. Review Source Response from MultiSite Systems November 14, 2018 Thank you for your review. We appreciate you taking the time to let us know how we are doing. Sincerely, MultiSite Team I JW Jennifer W. Manager Real Estate Used the software for: 2+ years ### "Multisite Review" November 15, 2018 3.0 Customer service is great, staff are always willing to try to correct issues we encounter. Pros Customer Support Cons When system freezes and a call to customer service is necessary to restart program Review Source Response from MultiSite Systems November 21, 2018 Thank you for reviewing MultiSite. We appreciate the time taken to place a review. We use our reviews to improve our product and service. IP Iris P. Property Manager Commercial Real Estate Used the software for: 2+ years ### "Great Product" November 9, 2018 4.0 Pros Customer service is prompt to reply and assist with solving problems. Multisite is very user friendly and customized to your needs. Reports are easy to read and understand. Cons Program is slow in the afternoon. Switching back from Corporate to Multifamily; it should have a icon where its easier to go back and forth between these modules, rather than constantly going into Preferences tab and choosing. Printer setup screwdriver 3rd party is frustrating at times if different printers need to be added. Review Source Response from MultiSite Systems November 21, 2018 Thank you for reviewing MultiSite. We appreciate the time taken to place a review. We use our reviews to improve our product and service. MS Meg S. Director of Management Real Estate Used the software for: 2+ years ### "Multisite" November 9, 2018 4.0 It has served our needs. Again issues are resolved quickly. We are able to integrate with InspectChek on the maintenance side or our REAC inspections which is very helpful. Pros The customer service is great, issues get resolved quickly. There are many facets to the software that were not available to us previously - like maintenance. Cons Sometimes the flow is not the best when entering a new applicant or getting ready to move in. When there is a lapse in time between move ins you have to reteach yourself. Review Source Response from MultiSite Systems November 14, 2018 Thank you for reviewing MultiSite. We appreciate the time taken to place a review. We use our reviews to improve our product and service. GC Gigi C. Assistant Administrator Individual & Family Services Used the software for: 2+ years ### "We like MultiSite" February 27, 2022 5.0 Really Good! Pros Great support, great teachers. They are very patient. Cons I don't really have any negatives at this point. Review Source NH Nancy H. Property Manager Commercial Real Estate Used the software for: 2+ years ### "The support team is the best. Always available and always helpful." January 28, 2019 5.0 Pros Easy to navigate and support can be reached easily. They NEVER mind if you need help and will guide you until you get it. Cons The only thing I can possible think of is that when you have a credit card machine from a bank, it cannot be linked to Multisite, so that you have to enter your payment in manually-this is a two step process and it would be better to be linked in to the bank machine for a one step process. Review Source TM Toshia M. Manager/Agent Accounting Used the software for: 2+ years ### "Great Software" November 9, 2018 5.0 Pros I like the cloud based software, i can access from anywhere I am when needed. The customer service is SPECTACULAR!! Have a question or problem, they answer the phone, no machines or buttons to press to get to your party. I feel comfortable talking to any of the techs. Great product and service! Cons Well this cons spot...I don't have any cons Review Source Response from MultiSite Systems November 26, 2018 Thank you Toshia for your review. We pride ourselves on customer service. KL Kimberly L. Manager Consumer Services Used the software for: 2+ years ### "Happy Happy Happy " December 4, 2018 5.0 Very Professional Management Company, everyone on staff very knowledgeable always happy on the other end, and with lots of patience's . Pros The software is very easy to learn, makes my job easy. Cons If I have to find one bad thing about the software, it would be if you don't close out of the system properly, you will get lock out. But a quick email will take care of it. Review Source Response from MultiSite Systems January 25, 2019 Thank you Kim for your kind review. It is always a pleasure to serve you. LF Lynn F. Property Manager Non-Profit Organization Management Used the software for: 2+ years ### "Fawn River Apts" November 9, 2018 4.0 I have worked with them for several years and it is a wonderful site and the support is amazing Pros Easy to use and the functions and pop up boxes are easy walk throughs Cons Sometimes it freezes a lot and there are clitches Review Source Response from MultiSite Systems November 21, 2018 Thank you for reviewing MultiSite. We appreciate the time taken to place a review. We use our reviews to improve our product and service. VS Vicky S. Administrator Non-Profit Organization Management Used the software for: 1-2 years ### "Multisite " December 7, 2018 5.0 Excellent! Pros Customer Service. They are always helpful and courteous! Cons not everything always on one screen to make it more convenient. Review Source Response from MultiSite Systems January 25, 2019 Thank you Vicky for your review and support. RW Rhonda W. Assistant Manager Government Relations Used the software for: 6-12 months ### "Centennial Estates Cooperative/Assistant Manager/Rhonda Webster" November 2, 2018 5.0 I love Multisite for all of our needs. Pros Navigate through the system real easy and the Software Version is very useful. Cons There is nothing least about this Software Review Source Response from MultiSite Systems November 14, 2018 Thank you for your review. We appreciate you taking the time to let us know how we are doing. Sincerely, MultiSite Team I RD Rufina D. Office Mgr. Government Relations Used the software for: 2+ years ### "MultiSite Review" November 2, 2018 5.0 Multisite has excellent customer service. Quick response to questions. Very thankful to have the executive from Multsite. She is an awesome advisor to first time users and continues to help. Pros Ease of use. No problems with software use. Cons Have not had any problems with software use. Review Source Response from MultiSite Systems November 19, 2018 Thank you Fina! We pride ourselves on excellent customer service. Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.